Hoteller nær Copacos Shopping Center

"Staff was kind and professional"

"The front desk staff member was amazing and the hotel was very nice. "

"A beautiful hotel to stay in located in the heart of West Hartford. The helpful staff and easy valet parking make any visit even more enjoyable. The breakfast is always delicious and we look forward to that part of our trip! The rooms are clean, tidy and very comfortable. The well appointed gym is a nice plus. Cannot wait for our next trip!!!!"

"Great property with plenty of parking. Big lobby with food and drink."

"We stay here every year. Convenient to highways and not far from the airport. We love the staff. They are all so friendly and helpful. Breakfast is great! Something for everyone.. The rooms are clean."

"We would stay here again we absolutely loved the decor. It was modern funky and grand. We love the bar downstairs with the adorable DJ. She was amazing. I don’t know her name, but we love the music and her vibe. Great location, great price, comfortable bed, clean room."

"We asked for more towels. We had 3 people in the rook and they only gave us 2 bath towels and 1 hand towel. They do not understand English. It should not be that hard to get towels on a 2 night stay The linens are disgusting. They are about 20* years old and no life in them. They need new beds and new linens. Will not stay there again."

"Location is great - actually unexpectedly quiet Parking was plentiful. Check in was good- fast & super easy. Room was really clean except that there was a pretty nasty smell (I think from the carpet. Like maybe the carpet needs to be washed) I love that the windows open (although just a little) but I had to keep them open b/c of the smell"

"Dirty rude nasty bed bugs roaches"

"no hair conditioner short breakfast hours 6-9 am sharp, ran out of coffee quickly and milk was old, in room coffee teabags did not make drinkable coffee. Have a laundry room."

"Beware of roaches"

"The music was extremely loud. I have to call Multiple times for staff to go to that room to have the family turn the music down. Extremely inconvenienced. There were multiple holes in the corners of the room."

"Clean and Convenient "

"Parking is easy and good service "

"Very brief stay for five hours between a UConn game and a 4 AM departure for a flight from Bradley. However, the staff were friendly, the bed was comfortable and the hotel is in a very convenient location for air travel - only five minutes to the airport parking."

"We could not get our heat to work and when I asked to check it. They wanted to come in when we were getting up to leave. We checked out that afternoon. Since it was after 11am I was charged for the 2nd night which I understand. Not sure I would stay there next time."

"Close to the airport."