Deluxe-feriehus | Individuelt design, individuel indretning, mørklægningsgardiner
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Anmeldelser af The Derwent Manor Boutique Hotel

4 out of 5
The Derwent Manor Boutique Hotel
Allensford, Consett, England

Anmeldelser

8,8

Fremragende

Bedømmelse på 10 − Fremragende. 247 af i alt 418 anmeldelser" "
Bedømmelse på 8 − Udmærket. 111 af i alt 418 anmeldelser" "
Bedømmelse på 6 − Okay. 39 af i alt 418 anmeldelser" "
Bedømmelse på 4 − Dårligt. 13 af i alt 418 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 8 af i alt 418 anmeldelser" "

9,2/10

Rengøring

9,0/10

Service og personale

8,8/10

Faciliteter

8,8/10

Overnatningsstedets tilstand og faciliteter

8,6/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Verificeret rejsende

Synes godt om: Service og personale

8/10 Udmærket

Duncan

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Staff were young and very pleasant but i think a training programme for these young people should be put in place to greatlt improve the customer service and experience
Overnattede 2 nætter i maj 2024

10/10 Fremragende

Ashley

Rejste med familie og småbørn
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Great hotel. Swimming facilities lovely. Grounds immaculate and even a wee play park for kids. Only thing that spoilt things slightly was the service in the Antler bar. Not enough staff on so service was slow. We ordered food just after 5pm and had to go and check where it was at 6.10pm. They said there was a problem with the printer and they had lost our order. Not ideal with a starving 3 year old but they did their best to rectify it, complimentary drinks and rushed the order through once brought to their attention. Staff polite and friendly, just not enough of them and the ones that were working were slow. Overall a great stay, would definitely return.
Overnattede 1 nat i maj 2024

10/10 Fremragende

Heather

Rejste med partner, Rejste med kæledyr
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Wonderful hotel, wonderful staff especially Liz on main reception. Exquisite rooms with beautiful views. So welcoming for dogs. Loved every second x
Overnattede 1 nat i maj 2024

8/10 Udmærket

Wendy

Synes godt om: Rengøring, service og personale
Overnattede 1 nat i maj 2024

10/10 Fremragende

Tanya

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Was very nice hotel. Huge bed. Was lovely to be able to use the Swimming pool. Would definitely go back.
Overnattede 1 nat i april 2024

10/10 Fremragende

Michael

Overnattede 4 nætter i april 2024

10/10 Fremragende

Satnam

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024

10/10 Fremragende

Michael

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Excellent base for exploring Northumbria, staff were extremely helpful and accomodating in dealing with queries.
Overnattede 3 nætter i april 2024

10/10 Fremragende

Shona

Rejste med partner, Rejste med kæledyr
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Room was lovely and the bed was so comfortable. Food was amazing and so much choice. Loved they were dog friendly too. Will be returning in the future.
Overnattede 2 nætter i april 2024

10/10 Fremragende

Peter

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff were all polite and helpful. Room was spacious, good choice of pillows. Great coffee machine.
Overnattede 1 nat i april 2024

10/10 Fremragende

Louise

Overnattede 2 nætter i april 2024

10/10 Fremragende

Sarah

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Once again an amazing stay. The food was delightful and the room, especially the huge bed, was superb!! We will definitely return soon!!
Overnattede 1 nat i april 2024

10/10 Fremragende

Allison

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful property and views out of the window of our room were lovely. If I had a complaint it would be that the pool wasn’t inside the building it was a short walk away so would be cold in the winter coming back but that would be if I was picky. Couldn’t fault the hotel or facilities other than the toaster broke at breakfast will definitely be back
Overnattede 1 nat i marts 2024

2/10 Forfærdeligt

sara

Rejste med familie
Synes godt om: Rengøring
Synes ikke om: Service og personale
Service during evening meal to a poor standard. Breakfast not label up for nut allergies.
Overnattede 1 nat i marts 2024

8/10 Udmærket

Trevor

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i oktober 2023

10/10 Fremragende

Angela

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Stayed in Rowan Cottage for 2 nights for our daughter’s wedding and it was really lovely. Great views, very warm hot tub and fully kitted out kitchen with everything you would need for a stay. Only downside was the very poor shower - no pressure at all and lack of upstairs loo as well as no dressing tables in any bedrooms. But we had a great time and the hotel is also lovely with very clean rooms for other guests plus a great swimming pool. Will definitely be back for a stay.
Overnattede 1 nat i november 2023

10/10 Fremragende

Helen

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Great staff and nice location
Overnattede 1 nat i november 2023

10/10 Fremragende

Stephen

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I’ve stayed here dozens of times over many years, I believe that currently the hotel is in the best shape it’s ever been, apart from the old original windows. Special mention to the chef who has does a great job.
Overnattede 1 nat i november 2023

10/10 Fremragende

Dawn

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
The hotel and staff were very good
Overnattede 1 nat i november 2023

10/10 Fremragende

Jonathan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Frequent stays
Friendly service , nice meal we have had several visits to this hotel and have never been disappointed.
Overnattede 1 nat i november 2023

10/10 Fremragende

Phil

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Lovely food excellent service happy days
Overnattede 2 nætter i oktober 2023

10/10 Fremragende

Peter

Overnattede 1 nat i oktober 2023

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Amazing stay!
We had an amazing stay at this hotel recently - the staff were so welcoming and kind, the food was delicious, great portions and the hotel had wonderful facilities. We will definitely return and would definitely recommend it!
Overnattede 1 nat i oktober 2023

10/10 Fremragende

Rachael

Overnattede 1 nat i oktober 2023

10/10 Fremragende

Rav

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Nice friendly staff
Overnattede 1 nat i oktober 2023

10/10 Fremragende

Andrew

Overnattede 1 nat i oktober 2023

10/10 Fremragende

sarah

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i oktober 2023

10/10 Fremragende

Marion

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We had a bad start arrived 2.50 the paperwork did state check in 3pm asked to sit and wait 10-15 mins given that we had travelled from Scotland.We were allocated a room at end of a corridor next door to a boiler room this was quite noisy.We went back to reception to say we live in the country and not used to the noise we seen another receptionist and was given an upgrade of another room which was lovely do not accept room 126 if you want peace and quiet .
Overnattede 2 nætter i oktober 2023

10/10 Fremragende

David

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i oktober 2023

4/10 Dårligt

Verificeret rejsende

Rejste med familie
Synes godt om: Service og personale, værelsets komfort
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i oktober 2023

10/10 Fremragende

Charlotte

Overnattede 1 nat i oktober 2023

10/10 Fremragende

Steve

Overnattede 2 nætter i september 2023

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Hospitality as it should be done
Fantastic service by all staff, best customer service we’ve experienced in a long time - especially George and Head Chef. Beautiful location, very comfortable room, great stay.
Overnattede 2 nætter i september 2023

6/10 Okay

Gary

Synes ikke om: Rengøring
Overnattede 6 nætter i august 2023

8/10 Udmærket

Benoit

Overnattede 1 nat i august 2023

8/10 Udmærket

Joanne

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Nice stay in a stunning location.
We just stayed fir a night on our way home from holiday to see family. The hotel itself looks stunning, with great views all round and lovely decor. As you enter the driveway, the signing is non existent, so trying to find reception was a bit of a nightmare. Then when we got there, there was only one receptionist dealing with someone from a wedding part so had to wait for quite a while to be checked in. Our room was lively, very plush with a gazillion pillows on the beds! Lovely added touches with the coffee machine and sundries. Wouldve liked hooks on the back of the bathroom door to hang towels as there was nowhere to put them to dry. Disappointed to be woken early the next morning by next door having breakfast delivered and the employee delivering it saying very loudly that it was room service. This was around 6am. The pool was nice, although neither of the jacuzzis was working and its starting to look like it needs a refresh. There are bags for wet swimwear but a more sustainable solution might be to have a spinner. Breakfast was ok. It was self serve except for hot drinks. The eggs were as you'd expect under a heat lamp so would be nice to be able to order fresh eggs. Good selection of pastries. Check out was again a bit slow as there was only one person on. During these busier times, id expect them to have additional resource available to not keep people wairing too long. Overall a nice stay but a few things for the venue to improve.
Overnattede 1 nat i august 2023

10/10 Fremragende

Andrea

Overnattede 1 nat i august 2023

8/10 Udmærket

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i august 2023

6/10 Okay

Paula

Synes godt om: Rengøring, service og personale
Overnattede 1 nat i august 2023

10/10 Fremragende

Lisa

Overnattede 1 nat i juli 2023

10/10 Fremragende

Karen

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Beautiful stunning hotel excellent staff, fabulous food
Overnattede 1 nat i juli 2023

10/10 Fremragende

Julian

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Fantastic staff.
Overnattede 1 nat i juli 2023

10/10 Fremragende

Jane

Overnattede 1 nat i juli 2023

10/10 Fremragende

Xavier

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i juli 2023

10/10 Fremragende

James

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Wow!
Amazing place! The room was stunning with great views of the countryside. Food and service both excellent. Highly recommend and will use again.
Overnattede 1 nat i juli 2023

10/10 Fremragende

Jason

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Lovely hotel with a relaxed atmosphere and attentive staff.
Overnattede 1 nat i juni 2023

8/10 Udmærket

Ian

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Restful stay
Nice place to stay out in countryside, nice walks. Warn swimming pool and jacuzzi. Ev charging first come first served.
Overnattede 1 nat i juni 2023

10/10 Fremragende

Gillian

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Clean spacious rooms.
All good. Room nice and clean. Beautiful views. Lovely staff.
Overnattede 2 nætter i juni 2023

10/10 Fremragende

Cindy

Overnattede 1 nat i juni 2023