4/10 Dårligt
Marva
Forretningsrejsende
4. jun. 2024
Synes godt om: Rengøring
Synes ikke om: Service og personale, faciliteter
The only good thing I can say is the room was clean. The woman at the front desk acted as though my being there was an inconvenience. She lied about not having wi-fi. I am 82 years old with arthritis and foot issues and don't do steps well. I was assigned to the second floor. I asked her if it were possible to get a downstairs room,but she said no. I know there were vacancies because there were never more than 6 cars parked on the parking lot. There was only a cracked plastic container for ice with no insulation. The only ice was available outside the office on the first floor. I never took my bags to my room. I just carried what I needed for the night and limited my trip up and down steps to 5 times. I did not bother to get ice. The next morning, I came down to get coffee. There was coffee or continental breakfast advertised on the website with the service hours. She told me they had stopped serving breakfast a long time ago and the coffee pot was broken. I told her you need to remove all this information from your website because it is false advertising. She said she could not do anything about it, she had reported it. I would never stay at this motel again.
Marva
Overnattede 1 nat i maj 2024