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Anmeldelser af Wyndham Garden Columbia/Ft. Jackson

2.5 out of 5
Wyndham Garden Columbia/Ft. Jackson
1539 Horseshoe Dr, Columbia, SC

Anmeldelser

8,0

Alletiders

Bedømmelse på 10 − Fremragende. 220 af i alt 474 anmeldelser" "
Bedømmelse på 8 − Udmærket. 102 af i alt 474 anmeldelser" "
Bedømmelse på 6 − Okay. 78 af i alt 474 anmeldelser" "
Bedømmelse på 4 − Dårligt. 34 af i alt 474 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 40 af i alt 474 anmeldelser" "

8,0/10

Rengøring

8,4/10

Service og personale

7,4/10

Faciliteter

7,6/10

Overnatningsstedets tilstand og faciliteter

7,8/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Rose

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff are very courteous
Overnattede 2 nætter i maj 2024
Svar fra Hotel Manager den 24. maj 2024
Dear Rose,Thank you for your wonderful feedback! We're delighted to hear that you found our staff very courteous. Providing excellent service is our priority, and we're glad to know that our team made a positive impression on you. We look forward to welcoming you back for another pleasant stay!Sincerely, Hotel Manager

10/10 Fremragende

James

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra Hotel Manager den 25. maj 2024
Dear James,Thanks for staying with us and for appreciating your stay with us by giving us a 5 out of 5 rating. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to serving you even better and eagerly await to welcome you. It is our privilege to serve guests like you.Sincerely, Hotel Manager

10/10 Fremragende

Margarita

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i maj 2024
Svar fra Hotel Manager den 24. maj 2024
Dear Margarita,Thanks for staying with us and for appreciating your stay with us by giving us a 5 out of 5 rating. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to serving you even better and eagerly await to welcome you. It is our privilege to serve guests like you. Sincerely, Hotel Manager

6/10 Okay

Jose

Rejste med familie
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
They did not change the sheets in 3 days.
Overnattede 3 nætter i maj 2024
Svar fra Hotel Manager den 23. maj 2024
Dear Jose,Thank you for your kind feedback. We're truly sorry to hear about your experience. This is not reflective of our standards. Our housekeeping team is typically diligent, and we'll address this issue immediately to ensure it doesn’t happen again. Your feedback is invaluable, and we hope you'll give us another chance to provide the excellent service we strive for.Sincerely, Hotel Manager

10/10 Fremragende

Viridiana Morfin

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i maj 2024
Svar fra Hotel Manager den 22. maj 2024
Dear Viridiana Morfin,Thanks for staying with us and for appreciating your stay with us by giving us a 5 out of 5 rating. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to serving you even better and eagerly await to welcome you. It is our privilege to serve guests like you. Sincerely, Hotel Manager

8/10 Udmærket

Pamela

Synes godt om: Rengøring, service og personale
Definitely a good stay for the price
Overnattede 1 nat i maj 2024
Svar fra Hotel Manager den 20. maj 2024
Dear Pamela,Thank you for your positive feedback! We're glad to hear you found your stay to be a good value. We strive to provide comfortable accommodations at a reasonable price. We look forward to welcoming you back soon!Sincerely, Hotel Manager

6/10 Okay

James

Overnattede 1 nat i maj 2024
Svar fra Hotel Manager den 20. maj 2024
Dear James,Thank you for the review. It's nice to see that you had an overall good experience. We regret letting you down in any way. Our goal is to provide a consistently superior guest experience, and your comments are very important to us. I hope that you will visit us again. Sincerely, Hotel Manager

4/10 Dårligt

Alice

Overnattede 3 nætter i maj 2024
Svar fra Hotel Manager den 19. maj 2024
Dear Guest,Thank you for your feedback. We're sorry to hear your stay wasn't satisfactory. Your comments are invaluable, and we will address the issues you mentioned to improve our services. We hope you'll give us another chance in the future.Sincerely, Hotel Manager

10/10 Fremragende

Hazel

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The man at the front desk was incredibly helpful and accommodating. He went out of his way to give us everything we asked for plus more . He should train people on how to deal with the public.
Overnattede 1 nat i april 2024
Svar fra Hotel Manager den 15. maj 2024
Dear Guest,Thank you so much for your kind words! We're delighted to hear that our front desk team exceeded your expectations. Providing exceptional service is our top priority, and we'll be sure to pass along your praise to our staff. We look forward to welcoming you back on your next visitSincerely, Hotel Manager

8/10 Udmærket

Alfreda

I like that rooms were very clean, floors good to walk freely upon not have your skin crawl because of uncleanness. Thanks for a clean refresh spot to stay in and relax. I didnt like the potholes in parking lot area, getting to checkin and finding out i had to pay a 100 dollar deposit
Overnattede 1 nat i maj 2024
Svar fra Hotel Manager den 15. maj 2024
Dear Guest,Thank you for sharing your feedback! We're delighted to hear that you appreciated the cleanliness of our rooms and found them to be a refreshing spot to relax. We apologize for any inconvenience caused by the potholes in our parking lot area and the unexpected deposit fee. Your comments will be shared with our team for improvement. We hope to welcome you back for an even more enjoyable stay in the future!Sincerely, Hotel Manager

10/10 Fremragende

Sue

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff was very kind
Overnattede 2 nætter i maj 2024
Svar fra Hotel Manager den 13. maj 2024
Dear Sue,Thank you for your great feedback! We're thrilled to hear that you found our staff to be very kind. Providing exceptional service and hospitality is our top priority, and it's wonderful to know that we succeeded in making your experience memorable. We'll be sure to pass along your compliments to our team. We look forward to welcoming you back for another enjoyable stay soon!Sincerely, Hotel Manager

10/10 Fremragende

Michelle

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter
The room was very spacious and clean and quiet. The property had some renovations happening but wasn’t a bother. I would stay again for sure!!!
Overnattede 3 nætter i maj 2024
Svar fra Hotel Manager den 11. maj 2024
Dear Michelle,Thank you for your great feedback. We're thrilled to hear that you enjoyed your spacious, clean, and quiet room! Your comfort and satisfaction are our top priorities, and we're glad that the ongoing renovations didn't disrupt your stay. Thank you for your understanding, and we're delighted to know that you would choose to stay with us again. We look forward to welcoming you back for another enjoyable experience in the future.Sincerely, Hotel Manager

8/10 Udmærket

Shawndrika

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff was very friendly. We had an army graduation to attend so this hotel was very close to Fort Jackson. Only a 10 drive to the army base.
Overnattede 2 nætter i maj 2024
Svar fra Hotel Manager den 11. maj 2024
Dear Shawndrika,Thank you for your glowing feedback! We're delighted to hear that you found our staff friendly and that our location near Fort Jackson was convenient for your plans. It's always our goal to provide a comfortable stay for our guests, especially during significant events like an army graduation. We appreciate your feedback and hope to welcome you back for any future visits to the area!Sincerely, Hotel Manager

10/10 Fremragende

Rosa

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i april 2024
Svar fra Hotel Manager den 10. maj 2024
Dear Rosa,Thank you so much for the five-star rating! We are so pleased to hear that you had a great experience at our hotel and that you enjoyed the facilities and amenities we have to offer. It’s always our goal to make sure that our guests have a positive and memorable experience, so we are thrilled that you had such a positive one. We hope to see you again soon! Sincerely, Hotel Manager

10/10 Fremragende

Rosa

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I like everything
Overnattede 2 nætter i maj 2024
Svar fra Hotel Manager den 9. maj 2024
Dear Rosa,Thank you for your wonderful feedback. It is delightful to see your feedback. We are delighted to know everything went great during your stay and that our location was perfect for your needs. It was a pleasure hosting you, and we hope you will continue making us your home whenever you are in our area. Eagerly looking for your next visit. Sincerely, Hotel Manager

10/10 Fremragende

Myesha

Synes godt om: Rengøring
Housekeeping did not do there best to clean our room. I didn't get my room serviced until my last night in the room.
Overnattede 4 nætter i maj 2024
Svar fra Hotel Manager den 7. maj 2024
Dear Myesha,We apologize for the oversight and inconvenience you experienced regarding the cleanliness of your room and the delay in housekeeping services. This does not reflect the high standards we strive to maintain. Your feedback is essential, and we'll address these issues with our housekeeping team to ensure improvements in our service consistency. We hope to have the chance to provide you with a more satisfying experience in the future.Sincerely, Hotel Manager

8/10 Udmærket

LaKessia

Synes godt om: Service og personale
Overnattede 2 nætter i april 2024
Svar fra Hotel Manager den 6. maj 2024
Dear LaKessia,Thank you so much for sharing your recent stay with us and for giving 4 out of 5. We are glad that you had a great time at our hotel and also zero complaints. We strive to provide our guests with the best service and the most comfortable stay. Kindly let us know if there are any suggestions for improvements. You are welcome again. Sincerely, Hotel Manager

10/10 Fremragende

ABENA

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Everything
Overnattede 1 nat i maj 2024

10/10 Fremragende

jermaine

Overnattede 1 nat i april 2024
Svar fra Hotel Manager den 21. maj 2024
Dear jermaine,Thank you so much for the five-star rating! We are so pleased to hear that you had a great experience at our hotel and that you enjoyed the facilities and amenities we have to offer. It’s always our goal to make sure that our guests have a positive and memorable experience, so we are thrilled that you had such a positive one. We hope to see you again soon! Sincerely, Hotel Manager

10/10 Fremragende

Petre

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The lady at check in was so nice and informative. The rooms were nice, the lobby is beautiful and relaxing, breakfast was good, and our beds were comfortable. We really enjoyed our stay!
Overnattede 2 nætter i april 2024
Svar fra Hotel Manager den 30. apr. 2024
Dear Petre,We're thrilled to hear that you had such a pleasant experience during your stay with us! It's wonderful to know that our staff, accommodations, lobby ambiance, breakfast, and comfortable beds all contributed to making your stay enjoyable. Your kind words mean a lot to us, and we're delighted that you had a great time. We look forward to welcoming you back for another wonderful experience in the future!Sincerely, Hotel Manager

10/10 Fremragende

Estell

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff was great, room was clean and housekeeping kept clean towels available. Breakfast was good as well.
Overnattede 3 nætter i april 2024
Svar fra Hotel Manager den 29. apr. 2024
Dear Estell,Thank you for your glowing feedback. We're thrilled to hear that you had a fantastic experience during your stay! Our staff works hard to provide exceptional service, and we're delighted that you found them great. It's wonderful to know that your room was clean and well-maintained, with clean towels readily available. We're also glad you enjoyed our breakfast offerings. We hope to welcome you back for another enjoyable stay soon!Sincerely, Hotel Manager

10/10 Fremragende

Susana

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i april 2024
Svar fra Hotel Manager den 29. apr. 2024
Dear Susana,Thanks for your feedback. We are happy to know that your experience was good in the hotel and your good rating about our hotel. We take serving our guests very seriously and are very pleased that we met your needs so well. We look forward to welcoming you again.Sincerely, Hotel Manager

8/10 Udmærket

Manuel

Rejste med familie og småbørn
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Synes ikke om: Faciliteter
It was ok
Overnattede 3 nætter i april 2024
Svar fra Hotel Manager den 27. apr. 2024
Dear Manuel,Thank you for your feedback. We hope the experience was enjoyable and memorable. We greatly appreciate your kind words and will do our best to make each guest's stay a unique, pleasurable one. We look forward to serving you again.Sincerely, Hotel Manager

10/10 Fremragende

Stephanie

Overnattede 2 nætter i april 2024
Svar fra Hotel Manager den 16. maj 2024
Dear Stephanie,Thank you for sharing such encouraging feedback by giving it a 5-star rating. Your appreciation motivates us to strive harder to provide the best services and excel in what we do. Providing great hospitality is our goal and something we take great pride in. We look forward to serving you again.Sincerely, Hotel Manager

2/10 Forfærdeligt

Yolanda

Rejste med familie
There was MOLD in the windows and around the floor under the windows. The room smelled. When I called the front desk they sent someone with room freshener to spray the mold. I had to sleep with two surgical masks on to get through the night because the man I spoke to said there were no other rooms available. The towel rod in the bathroom was coming off the wall. We will look elsewhere in the future!
Overnattede 1 nat i april 2024
Svar fra Hotel Manager den 26. apr. 2024
Dear Guest,Thank you for sharing your experience with us. We're deeply sorry to hear about the issues you encountered during your stay. Please know that your feedback is invaluable to us, and we're taking immediate steps to address the concerns you've raised regarding the mold and the maintenance issues in your room. It's truly disappointing that we couldn't offer you a room change to ensure your comfort.We understand your decision to explore other options in the future, but we sincerely hope you'll consider giving us another chance to provide you with the exceptional stay you deserve.Sincerely, Hotel Manager

2/10 Forfærdeligt

Cristiany

Rejste med familie
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Very noise and not safe at all. Very strange people around. My Son even saw people using drugs in the property on hallway, while grabbing something in the car. Also took me lots of phone calls and around 3 weeks to get the deposit money back on my card. Do not recommend.
Overnattede 1 nat i februar 2024
Svar fra Hotel Manager den 25. apr. 2024
Dear Cristiany,We're deeply troubled to hear about your experience at our property. The safety and comfort of our guests are of utmost importance to us, and we sincerely apologize for falling short of your expectations. Your feedback regarding noise disturbances, safety concerns, and delays in refund processing is very concerning, and we will take immediate action to address these issues internally. We regret any inconvenience caused.Sincerely, Hotel Manager

6/10 Okay

Gary

Synes ikke om: Rengøring
Overnattede 4 nætter i april 2024
Svar fra Hotel Manager den 24. apr. 2024
Dear Gary,Thank you for the review. It's nice to see that you had an overall good experience. We regret letting you down in any way. Our goal is to provide a consistently superior guest experience, and your comments are very important to us. I hope that you will visit us again. Sincerely, Hotel Manager

6/10 Okay

Brenda

Rejste med familie
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Svar fra Hotel Manager den 23. apr. 2024
Dear Brenda,Thanks so much for your very kind feedback. I sincerely appreciate your 3 rating, and I am pleased you had a nice experience with us. Hope you will stay with us again soon. We will be here for you whenever you need us again.Sincerely, Hotel Manager

10/10 Fremragende

Hilda

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Muy bueno
Overnattede 2 nætter i april 2024
Svar fra Hotel Manager den 22. apr. 2024
Dear Hilda,Thank you for your great feedback. We are thrilled to know you loved every aspect of your visit. It's great to know that you were overwhelmed with the level of service, hospitality, and overall experience. All of us are looking forward to having you stay with us again Sincerely, Hotel Manager

8/10 Udmærket

Florence

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Property is under renovation couldnt swim in pool other than that. Everything else was excellent breakfast , snacks, and house keeping was on point clean at all times..staying here is recommended. Inexpensive and plenty of amenities. Affordable place to stay and not to far from Fort Jackson Army base.
Overnattede 3 nætter i april 2024
Svar fra Hotel Manager den 19. apr. 2024
Dear Florence,Thank you for your fantastic feedback. We're thrilled you enjoyed your stay despite the ongoing renovations. Your satisfaction is our priority, and we're glad to hear you appreciated our excellent breakfast, snacks, and attentive housekeeping. While the pool may have been unavailable this time, we're excited for you to enjoy it once renovations are complete. Thank you for recommending us as an affordable and amenity-rich option near Fort Jackson Army base. We look forward to your next visitSincerely, Hotel Manager

10/10 Fremragende

Delia

Overnattede 3 nætter i april 2024
Svar fra Hotel Manager den 7. maj 2024
Dear Delia,Thank you so much for the five-star rating! We are so pleased to hear that you had a great experience at our hotel and that you enjoyed the facilities and amenities we have to offer. It’s always our goal to make sure that our guests have a positive and memorable experience, so we are thrilled that you had such a positive one. We hope to see you again soon! Sincerely, Hotel Manager

10/10 Fremragende

Delia

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff here are amazing people! They truly care about their guest, and customer service was phenomenal. Whenever I’m back in Columbia I will be staying here.
Overnattede 2 nætter i april 2024
Svar fra Hotel Manager den 17. apr. 2024
Dear Delia,Thank you for your great feedback. It's fantastic to hear such high praise for our staff! Providing exceptional customer service and ensuring our guests feel cared for are top priorities for us, and we're thrilled that our team was able to deliver on this during your stay. We truly appreciate your kind words and loyalty, and we wait to welcome you back to our hotel the next time you're in Columbia. Sincerely, Hotel Manager

6/10 Okay

Takiyah

Rejste med familie
Synes godt om: Service og personale
Checking in was smooth amd easy, no issues encountered. My room had very filthy carpet (spots everywhere). The tub was severely clogged 😔 however the beds were comfy amd appeared clean.
Overnattede 2 nætter i april 2024
Svar fra Hotel Manager den 15. apr. 2024
Dear Takiyah,Thank you for your kind feedback! We're pleased to hear that your check-in process was smooth and hassle-free. However, we apologize for the cleanliness issues you encountered in your room. Please know that we take cleanliness seriously, and we'll address the carpet and tub issues immediately to ensure a more pleasant experience for our guests in the future. We're glad you found the beds comfortable, and we appreciate your understanding. We hope to have the opportunity to welcome you back for a much-improved stay.Sincerely,Hotel Manager

10/10 Fremragende

Jessica

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location. Staff was very friendly and helpful! Not much I didn't like except I wish there were more handicap parking.
Overnattede 3 nætter i april 2024
Svar fra Hotel Manager den 15. apr. 2024
Dear Jessica,Thank you for your great feedback. We're thrilled to hear that you enjoyed our location and that our staff provided excellent service! Your feedback regarding handicapped parking is noted, and we appreciate you bringing it to our attention. We'll certainly consider this as we strive to make our facilities more accessible for all guests. We hope to welcome you back soon for another wonderful experience!Sincerely,Hotel Manager

10/10 Fremragende

ALICIA

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Really enjoyed my stay. Danny L. at the first desk was very welcoming. The place was convenient with food options and getting to different areas. Will definitely visit again.
Overnattede 2 nætter i april 2024
Svar fra Hotel Manager den 13. apr. 2024
Dear ALICIA,Thank you for your fantastic feedback. We're thrilled to hear that you enjoyed your stay with us! It's fantastic to know that Danny L. made you feel welcome and that you found our location convenient for your needs. Providing a positive experience is our priority, and we're delighted that we succeeded in making your visit memorable. We wait to welcome you back for another great stay. We look forward to your next visit!Sincerely, Hotel Manager

8/10 Udmærket

Kara

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Hotel was clean, we had an issue with our door not latching correctly but reported it and the front desk took care of it. Staff was friendly!
Overnattede 3 nætter i april 2024
Svar fra Hotel Manager den 13. apr. 2024
Dear Kara,Thank you for your glowing feedback! We're glad to hear that you found our hotel clean and that our staff were able to promptly address the issue with your door. Ensuring a comfortable and hassle-free experience for our guests is important to us, and we appreciate your understanding and feedback. We hope you enjoyed the rest of your stay, and we look forward to welcoming you back in the future!Sincerely, Hotel Manager

4/10 Dårligt

Sonia

Rejste med familie
Synes godt om: Rengøring
El check in ! Y la persona que estaba allí se miraba enojado y fue mucho tiempo de espera
Overnattede 2 nætter i april 2024
Svar fra Hotel Manager den 13. apr. 2024
Dear Sonia,We're sincerely sorry to hear about your experience during check-in. Providing efficient and friendly service is our priority, and it's disappointing to hear that we fell short on this occasion. Your feedback is invaluable, and we will address this issue to ensure it doesn't happen again. We appreciate your patience and understanding, and we hope to have the opportunity to exceed your expectations on your next visit.Sincerely, Hotel Manager

8/10 Udmærket

Ja’Myriah

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i april 2024

10/10 Fremragende

Taylor

Rejste med familie, Rejste med partner, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale
Love the customer service
Overnattede 1 nat i marts 2024
Svar fra Hotel Manager den 10. apr. 2024
Dear Taylor,Thank you for your fantastic feedback! We take great pride in delivering exceptional customer service, and we're thrilled to hear that you had a positive experience with us. Your satisfaction is our priority, and we appreciate your recognition of our efforts. We look forward to serving you again in the future!Sincerely, Hotel Manager

10/10 Fremragende

Rosaetta, Aiken

Overnattede 1 nat i april 2024
Svar fra Hotel Manager den 29. apr. 2024
Dear Rosaetta,Thank you for your stay. Your rating is very much encouraging and motivating for our hotel & staff. We continuously make efforts to better our hospitality and guest comfort. It is a pleasure to serve guests like you and your rating shall motivate us to better our hospitality. We look forward to welcoming you again. Sincerely, Hotel Manager

6/10 Okay

Brittany

Rejste med familie, Rejste med partner
Synes godt om: Service og personale
Looks good from what they have done to it. But still has a lot of work to do. They had our room sold out when we got there so they upgraded us to the presidential suite. Looked like an average room, bathroom wasn’t completely renovated, just a room that seemed regular but with some French doors that separated the living room area from the bedroom. But I was greatful we got to stay there and we had a room that was clean. Staff was wonderful.
Overnattede 1 nat i marts 2024
Svar fra Hotel Manager den 8. apr. 2024
Dear Brittany,We're glad to hear that you appreciated the efforts made to improve the hotel and that you were grateful for the upgrade to the presidential suite. While we understand your feedback regarding the room's appearance and the unfinished aspects of the renovation, we're pleased to know that the room was clean and that you had a positive interaction with our staff. Your comments are invaluable to us as we continue to enhance our facilities and services. We hope to have the opportunity to provide you with an even better experience in the future as we continue to make improvements.Sincerely, Hotel Manager

8/10 Udmærket

Susan

Overnattede 2 nætter i april 2024
Svar fra Hotel Manager den 29. apr. 2024
Dear Susan,Thank you so much for sharing your recent stay with us and for giving 4 out of 5. We are glad that you had a great time at our hotel and also zero complaints. We strive to provide our guests with the best service and the most comfortable stay. Kindly let us know if there are any suggestions for improvements. You are welcome again. Sincerely, Hotel Manager

2/10 Forfærdeligt

Nicholas

Forretningsrejsende
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
My bathrooms lights weren't working, sheets had stains
Overnattede 2 nætter i april 2024
Svar fra Hotel Manager den 8. apr. 2024
Dear Nicholas,We sincerely apologize for the inconvenience you experienced during your stay. It's unacceptable for the bathroom lights to not be functioning and for the sheets to have stains. Please rest assured that we take such matters very seriously, and we will address these issues immediately with our maintenance and housekeeping teams to ensure they are resolved. Your comfort and satisfaction are our top priorities, and we deeply regret any inconvenience caused. We hope to have the opportunity to regain your trust and provide you with a much-improved experience during your next visit.Sincerely, Hotel Manager

10/10 Fremragende

Martha

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter
Very nicely renovated hotel with a separate room for the complimentary breakfast.
Overnattede 1 nat i april 2024
Svar fra Hotel Manager den 8. apr. 2024
Dear Martha,Thank you for your fantastic feedback. We're thrilled to hear that you appreciated our hotel's renovations and the separate room for our complimentary breakfast! Providing a comfortable and enjoyable experience for our guests is our top priority, and we're glad that our efforts were evident during your stay. We hope you had a wonderful time with us. We look forward to welcoming you back for another great stay in the future!Sincerely, Hotel Manager

6/10 Okay

Tammy

Rejste med familie, Forretningsrejsende
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Advertising pool no water garbage all over outside bad leeks in building
Overnattede 2 nætter i april 2024
Svar fra Hotel Manager den 5. apr. 2024
Dear Tammy,We're truly sorry for the subpar experience you encountered during your stay. It's disheartening to learn about the pool closure, cleanliness issues outside, and leaks within the building. This does not meet our standards of service and cleanliness. Rest assured, we take your feedback seriously and will address these issues promptly to ensure they don't reoccur. We appreciate your patience and understanding, and we hope to have the chance to provide you with a much-improved experience in the future.Sincerely, Hotel Manager

10/10 Fremragende

Liz

New digs are nice but a tad tight!
Overnattede 1 nat i marts 2024
Svar fra Hotel Manager den 1. apr. 2024
Dear Liz,Thank you for your kind feedback. We are incredibly grateful that you took the time to leave us this note. Our values prioritize customer satisfaction, and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again.Sincerely, Hotel Manager

10/10 Fremragende

Willette

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It was a nice stay and I’m sure the appearance will be much better after the construction is over with. The only thing I didn’t like was no fan in the bathroom and it was hard to control the room temperature. It was either too hot or too cold. I would definitely stay there again though.
Overnattede 2 nætter i marts 2024
Svar fra Hotel Manager den 1. apr. 2024
Dear Willette,Thank you for your kind words and understanding regarding our ongoing construction. We're glad to hear you enjoyed your overall stay. Your feedback about the bathroom fan and room temperature control is valuable, and we'll certainly look into improving these aspects for future guests. We'd be delighted to welcome you back once our renovations are complete. Your satisfaction is our priority!Sincerely, Hotel Manager

6/10 Okay

Hannah

Synes ikke om: Service og personale
Overnattede 2 nætter i marts 2024
Svar fra Hotel Manager den 2. apr. 2024
Dear Guest,Thank you for the review and rating of 3 out of 5. Kindly give us some opinion, which can be useful for us to improve our hotel service from 3 to 5. We appreciate your feedback!. Hope you will visit us again soon.Sincerely,Hotel Manager

4/10 Dårligt

Mike

Forretningsrejsende
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Very loud. Otherwise below average in every way.
Overnattede 1 nat i marts 2024
Svar fra Hotel Manager den 27. mar. 2024
Dear Mike,We apologize for the noise disturbance and for falling short of your expectations during your stay. Your comfort and satisfaction are important to us, and we regret that we did not meet your needs on this occasion. Please know that we take your feedback seriously and will address the issues raised to ensure improvements are made. We hope to have the opportunity to provide you with a better experience in the future.Sincerely, Hotel Manager

10/10 Fremragende

Abigail, Goshen

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Danny at the front desk was amazing getting us checked into a specific room since we had my 15 month old with us. You can tell they are really trying to get the place fixed up and nice . I will definitely stay again if we are in the area.
Overnattede 2 nætter i marts 2024
Svar fra Hotel Manager den 27. mar. 2024
Dear Abigail,Thank you for your great feedback. We're thrilled to hear that Danny provided excellent service and ensured that your accommodations were suitable for your little one. It's great to know that you noticed our efforts to improve and maintain the quality of our property. We look forward to welcoming you back for another enjoyable stay if you're in the area again!Sincerely, Hotel Manager