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Anmeldelser af Radisson Hotel Colombo

4 out of 5
Radisson Hotel Colombo
No. 36-38, Clifford Place, Colombo, Colombo

Anmeldelser

8,6

Fremragende

Bedømmelse på 10 − Fremragende. 218 af i alt 485 anmeldelser" "
Bedømmelse på 8 − Udmærket. 192 af i alt 485 anmeldelser" "
Bedømmelse på 6 − Okay. 47 af i alt 485 anmeldelser" "
Bedømmelse på 4 − Dårligt. 18 af i alt 485 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 10 af i alt 485 anmeldelser" "

9,0/10

Rengøring

8,4/10

Service og personale

8,2/10

Faciliteter

8,6/10

Overnatningsstedets tilstand og faciliteter

7,6/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Thomas

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Dejligt hotel med hyggelig tagterrasse
Dejligt hotel lidt uden for byen. Prisniveauet var meget rimeligt og der var en god stemning i poolbaren med livemusik. Mulighed for billig mad og drikke. Lille men dejlig pool. Eneste minus er beliggenheden, der er ca 8 km fra Colombo Fort i et kkke specielt attraktivt område. En tuktuk til banegården kostede dog kun 25 kr. Alt i alt en god oplevelse.
Svar fra Rangitha den 4. apr. 2018
Dear Mr. Thomas, Thank you for providing feedback on your most recent visit to OZO Colombo, an Onyx Hospitality Hotel. We are pleased to have been able to uphold our commitment in providing a comfortable stay and a unique blend of hospitality. Your constructive feedback is what will ensure your next stay is worthy of a perfect review. Always remember that we look forward to seeing you again when your destination is Colombo! Warm regards, Rangitha Goonatillake | Manager, Front Office

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Flot pool
Et godt hotel til at slappe af på efter en lang flyvetur.
Svar fra General Manager den 7. apr. 2017
Dear Guest, Thank you for providing feedback on your most recent visit to OZO Colombo, an Onyx Hospitality Hotel. We are pleased to have been able to uphold our commitment in providing a comfortable stay and a unique blend of hospitality. Your constructive feedback is what will ensure your next stay is worthy of a perfect review. Always remember that we look forward to seeing you again when your destination is Colombo! Warm regards, Maheesha Ratnayake | Hotel Manager

8/10 Udmærket

Toke

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Rent og konfortabelt hotel
Lækkert hotel

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Super hotel med cool atmosfære og god beliggenhed
Vi havde et super ophold på 3 dage i Colombo. Hotellet ligger dejligt ned til vandet og har en super smuk udsigt over hav og by. En cool atmosfære om aften på taget og værelserne var også gode og rene. Eneste minus er at man kunne ønske sig at der på sigt kunne findes en løsning sådan at pool området "kommer" i læ fra vinden, alle tre dage vi var der var det så blæsende at man næsten ikke kunne holde ud og bade trods det ikke blæste på samme måde nede på gaden og vi badet på forskellige tidspunkter på dagen. Eller super hotel og ville gerne komme igen :-)

8/10 Udmærket

Mark Kiefer

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Dejligt hotel med god rooftopbar og pool. Fantastisk udsigt til solnedgang. Fine værelser.

8/10 Udmærket

Jennie, 5800 Nyborg, Denmark

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
positiv oplevelse
vi nød opholdet på Ozo, hvor alle var venlige og hjælpsomme. Fin pool på overtager og skøn restaurant.

10/10 Fremragende

Mille, Copenhagen

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Nice hotel, nothing to complain about
Nice hotel with a great view and area around the roof top

10/10 Fremragende

Christopher

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great hotel, staff were amazing and really helpful food was great too.
Overnattede 1 nat i februar 2024

8/10 Udmærket

Corey

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i februar 2024

6/10 Okay

Smarani

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Service was not ip to scratch. In room dining menu was not available and porter didnt arrive when we called. Also room was noisy with room next door’s door kept opening and shitrung really loudly.
Overnattede 1 nat i februar 2024

10/10 Fremragende

Manvindra

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
1. Classy hotel, Clean, hygienic. 2. Rooms- Clean, Great views. 3. Staff - Polite, helpful, Mr Arafath and his colleagues provided a lot of support for our pleasant stay. 4. Security - the security staff provides you with sense of security and are very polite. 5. Good restaurants in hotel itself. 6. Walking distance from all amneties.
Overnattede 5 nætter i januar 2024

6/10 Okay

Alan

Forretningsrejsende
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Can be better
overall experience was okay. Internet connection was poor, there's no dental kit provided when I first entered the room.
Overnattede 2 nætter i januar 2024

6/10 Okay

Ellis

Synes godt om: Værelsets komfort
Synes ikke om: Rengøring, service og personale
Disappointing for a Radisson
What we liked: - bed was very comfortable. What we didn't like: - Service was poor. We were told to go to the rooftop bar while they got our room ready but they forgot about us. It then took quite a while for them to bring the bags up. - The pool is pretty small and only had 4 loungers. - The shower had a curtain which lets water out, so the floor became very slippy and quite dangerous.
Overnattede 1 nat i december 2023

8/10 Udmærket

Thushiyanthi

Synes godt om: Rengøring, faciliteter
Overnattede 2 nætter i december 2023

10/10 Fremragende

Danielle

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I spent 1 night at this beautiful property, and I was greeted with warmth and genuine hospitality by the staff. I thoroughly enjoyed the rooftop restaurant and views at sunset. The staff assisted me with arranging airport transportation the next morning. On my next trip to Colombo, I will be sure to stay at this property again.

8/10 Udmærket

David

Overnattede 7 nætter i november 2023

2/10 Forfærdeligt

Prakash

Synes ikke om: Service og personale
Overnattede 1 nat i juli 2023

6/10 Okay

Suthan

Synes ikke om: Rengøring, faciliteter
Great location and view, but disapppointing food options and cleanliness standards need to be revisited.
Overnattede 1 nat i marts 2023
Svar fra Bhanuka den 9. apr. 2023
Dear Mr.SultanThank you for your feedback. We are glad to hear that you enjoyed our location and view. We apologize for any disappointment regarding our food options and cleanliness standards. We take your comments seriously and will work to improve in these areas.Best Regards Bhanuka SamarakoonManager Front Office

2/10 Forfærdeligt

Toru

Rejste med partner
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
hotel from beginning deceived us with full refund, location in dirty area, in room cockroaches vey bad air conditioner ,for girl -cant be privet in toilet all can hear what you do.very sad..
Overnattede 3 nætter i februar 2023
Svar fra Mangala den 1. mar. 2023
Dear Guest,We sincerely apologies that you were unable to enjoy during your visit but thanking you for the feedback shared as we continuously strive to improve our service standards.Once again please accept my sincere apologies on behalf of the team and which will assist us to improve its services and guest experience. Our team is always at hand to assist should you experience any service shortfalls. We look forward to the opportunity to welcome you again in the near future.Mangala HemanandaExecutive Assistant Manager

10/10 Fremragende

britt

Overnattede 1 nat i november 2022

8/10 Udmærket

Lesley

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter

10/10 Fremragende

Paul

Overnattede 1 nat i marts 2022

2/10 Forfærdeligt

Gaurav

Overnattede 1 nat i januar 2022

8/10 Udmærket

torkil

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great rooftop
Spent 3 nights here after arriving Colombo. Great rooftop and swimming pool, breakfast ok. Would consider to stay here again.
Overnattede 3 nætter i januar 2022

8/10 Udmærket

Adrian

Overnattede 1 nat i december 2021

6/10 Okay

Verificeret rejsende

Forretningsrejsende
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i november 2021
Svar fra Wendy Pietersz, den 4. dec. 2021
Dear Guest, Thank you very much for taking your valuable time to review OZO Colombo. We are delighted to know that you enjoyed your stay and look forward to welcoming you back soon. With Best Regards,

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
골드등급 레잇체크아웃 하고 다 좋음 근데 스카이라운지 코로나차별ㅠㅠ
Overnattede 1 nat i marts 2020
Svar fra Wendy Pietersz den 25. mar. 2020
Dear Guest, Thank you very much for your review, we disinfect and clean to uphold all international healthy stranded in the view of Covid 19 virus and look after the health and safety of all our guests, Thank you once again and we look forward to welcoming you back in the near future Best Wishes, Wendy Pietersz Manager, Front Office.

8/10 Udmærket

Shan

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
海景房的景觀非常不錯，須通過安全檢查才可進入酒店大堂，拍房卡才可到達住宿樓層，感覺安全。 因疫情關係全國實示戒嚴，行程被迫取消，心急多租一晚房間之際選錯了城景房，酒店讓我繼續留在原來的海景房，感謝。
Overnattede 1 nat i marts 2020
Svar fra Wendy Pietersz den 25. mar. 2020
Dear Shan, Thank you very much for your fantastic rating on your recent experience at OZO Colombo. We are thrilled to know that you have had a wonderful stay we look forward to welcoming you back in the near future. Best Wishes, Wendy Pietersz Manager Front Office.

2/10 Forfærdeligt

Mowri bentia

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Jag har bott på detta hotell tidigare, då bokade jag ytterligare nätter på hotellet för att jag gillade det. Denna gång var under all kritik. Skriver här i kronologisk ordning om mina upplevelser vid detta senaste besök. 1. När vi anländer till hotellet får vi ingen hjälp med bagaget, vid incheckning konstateras att jag bott på hotellet tidigare men får ingen mer praktisk information om hotellet, ex. vart frukost serveras, tider, om vart hotellets olika faciliteter finns. Ingen information om att deposition ska lämnas för det fall att man vill skriva upp saker på rummet. Och därefter ingen hjälp med att ta väskor till rummet. 2. Sängen har smutsiga lakan, går ner och ber att någon byter sänglakan. De skulle byta detta. När vi kommer tillbaka efter en promenad är enbart påslakanet bytt och när jag vänder på kudden är det blodfläckar på örngottet och det är ett skoavtryck på lakanet. Går då åter ner och visar bilder för kvällens manager, som erbjuder att byta rummet. 3. Kväll nr 2 (ska checka ut kl 6 på morgonen därefter) går jag för att släcka lampan i badrummet varpå
Overnattede 2 nætter i marts 2020
Svar fra Wendy Pietersz den 25. mar. 2020
Dear Mowri, Thank you very much for taking your valuable time to review your recent experience at OZO Colombo. I am sorry your experience didn’t match your expectations here, but I really appreciate you for bringing this issue to my attention, We have well noted your feedback for improvement and thank you for highlighting the same. We will take the necessary actions to improve and create a better experience for all our guests. Once again, Thank you and have a pleasant day. Best Wishes, Wendy Pietersz Manager Front Office

10/10 Fremragende

Verificeret rejsende

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Really nice pool and bar area with great views of the city
Overnattede 1 nat i marts 2020
Svar fra Wendy Pietersz den 25. mar. 2020
Dear Guest, Thank you very much for your feedback, We are so glad to know that you had a memorable experience here at OZO Colombo and thank you for highlighting our great location, The entire team looks forward to welcoming you back. Best Wishes, Wendy Pietersz Manager Front Office.

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
wesome hotel in Colombo
Awesome place to stay
Overnattede 1 nat i marts 2020
Svar fra Wendy Pietersz den 25. mar. 2020
Dear Guest, Thank you very much for your kind review, we are glad to know you found our hotel to be awesome. The entire team looks forward to welcoming you back. Best Wishes, Wendy Pietersz Manager, Front Office.

8/10 Udmærket

Verificeret rejsende

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Bra hotell
Veldig fint hotell. God service. Sov der bare en natt, men veldig bra. Eneste minuset er at det er veldig lytt fra gangen.
Overnattede 1 nat i marts 2020
Svar fra Wendy Pietersz den 1. apr. 2020
Dear Thank you very much for your feedback, We are so glad to know that you had a memorable experience here at OZO Colombo and thank you for highlighting our great Service. The entire team looks forward to welcoming you back. Best Wishes,

8/10 Udmærket

Luca

Overnattede 2 nætter i februar 2020

8/10 Udmærket

Mohamed

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2020
Svar fra Wendy Pietersz den 25. mar. 2020
Dear Mohamed, Thank you very much for your fantastic rating on your recent experience at OZO Colombo. We are thrilled to know that you have had a wonderful stay we look forward to welcoming you back in the near future. Best Wishes, Wendy Pietersz Manager Front Office.

10/10 Fremragende

Norm

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 6 nætter i februar 2020
Svar fra Wendy Pietersz den 11. feb. 2020
Dear Norm, Thank you very much for the outstanding rating, we are glad to know that you had a good time, Hope we see you back once again,

8/10 Udmærket

A.W, Maldives

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It's in a good location, reasonably good breakfast, in general, all the other meals I had to accept breakfast is really bad. the naan bread I had is the worst I ever had.
Overnattede 3 nætter i januar 2020
Svar fra Wendy Pietersz den 11. feb. 2020
Dear Thank you for your constructive feedback please rest assured that we did pass your feedback to our team.

8/10 Udmærket

Suzannah

Synes godt om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Uppfyller inte enligt hemsidan
Bilderna överenstämmer inte med verklighet. Solterass finns ej. Du får inte nyttja guld och silverförmåner från hotels.com. hotellet anser inte att dom har råd med det. Suger för en natt eller två...
Overnattede 23 nætter i januar 2020

2/10 Forfærdeligt

Catalina

Forretningsrejsende
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Not a 4 Star Hotel
In theory, this is listed as a 4 star hotel but 4 star hotels in Sri Lanka are very nice. This place didn't even have people to carry your bags. I arrived with a bunch of luggage as a single female, my taxi driver helped me bring them in and when I asked for help from the front desk they told me they didn't offer that service. Since I didn't want to leave my luggage sitting there unattended in the lobby, I had to ask my taxi driver to come up to my room to help. As a single female, I simply didn't feel comfortable with this. I called hotels.com and asked to change hotels and it was a really awful situation. They had me on chat for 2 hours before I gave up and told them I was just going to move somewhere else. I ended up being late to my work dinner. After I called back and Hotels.com offered to refund me, they never did. 3 phone calls later and more wait time on the phone, the refund was finally processed. The point is, Sri Lanka has some wonderful 4 star hotels. This is not one of them.
Overnattede 1 nat i december 2019

6/10 Okay

Verificeret rejsende

Overnattede 4 nætter i januar 2020
Svar fra Wendy Pietersz den 11. feb. 2020
Dear Guest, Thank you very much for your feedback. We appreciate it!

10/10 Fremragende

J, Pittsburgh

Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I liked the eco friendly features of this property, very clean and comfortable, pleasant professional staff.
Overnattede 2 nætter i januar 2020
Svar fra Wendy Pietersz den 11. feb. 2020
Dear J, I appreciate that you took the time to share your recent experience with us.  It is a great pleasure for us to hear that you enjoyed your stay with us and our team made your stay remarkable.

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The breakfast is amazing. They made sure if I needed anything to ask.
Overnattede 1 nat i januar 2020
Svar fra Wendy Pietersz den 30. jan. 2020
Dear Guest, I appreciate that you took the time to share your recent experience with us. It is a great pleasure for us to hear that you enjoyed your stay with us and our team made your stay remarkable. We look forward to welcoming you back again at OZO Colombo. Best Wishes, Wendy Pietersz. Manager Front Office.

4/10 Dårligt

Susan

Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i januar 2020

8/10 Udmærket

Teguh M Suwardi Amith

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Recommended
My check in and check out experience was not ideal. However, my stay was good and I would recommend.
Overnattede 1 nat i december 2019
Svar fra Wendy Pietersz den 11. feb. 2020
Dear Teguh I appreciate that you took the time to share your recent experience with us.  It is a great pleasure for us to hear that you enjoyed your stay,

8/10 Udmærket

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2019
Svar fra Wendy Pietersz den 11. feb. 2020
Dear Guest, I appreciate that you took the time to share your recent experience with us.  It is a great pleasure for us to hear that you enjoyed your stay with us and our team made your stay remarkable.

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring
Overnattede 1 nat i december 2019
Svar fra Wendy Pietersz den 11. feb. 2020
Dear Guest, Thank you very much for your feedback. We appreciate it!

10/10 Fremragende

Kayleigh

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Pleasant Stay - Would Return
Rooftop bar is wonderful. Pool is good in daytime, amazing views. Annoying it’s in front of the bar so did not feel comfortable going in the evening. Food was very nice - had pizza and prawns. Nice wines, reasonable prices. Literally my only complaint was asking for a shaving kit three times and waiting over an hour for it to be sent, by which time the sun had gone down and I missed out on sunset from the pool.
Overnattede 1 nat i december 2019
Svar fra Wendy Pietersz den 21. dec. 2019
Dear Kayleigh, Thank you for your recent stay with us and for your great review. We pride ourselves on our service excellence and are pleased to know our staff delivered a wonderful experience for you. Thank you for sharing some of your concerns. Feedback like yours will help us improve the experience for future guests. Wishing you Happy Holidays and best wishes for the New Year!

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent. Mr. Bathya was very helpful. He arranged our tour in Srilanka.
Overnattede 2 nætter i december 2019
Svar fra Wendy Pietersz den 21. dec. 2019
Dear Guest, Thank you for the rating us and sure will pass your message to Bathiya who provides excellent service to our guest on their tours, Thank you once again and we wish you Happy Holidays and best wishes for the New Year! Warm Wishes

10/10 Fremragende

Verificeret rejsende

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great hotel at a central location
This is the third time we stayed at ozo and as usual not disappointed. Great hotel, with great service. Centrally located.
Overnattede 3 nætter i december 2019
Svar fra Wendy Pietersz den 9. dec. 2019
Dear Guest, Thank you so much for taking the time to leave your feedback.i am so pleased to know that you had enjoyed your stay and we look forward to welcoming you back. Best Wishes,

10/10 Fremragende

Verificeret rejsende

Overnattede 2 nætter i december 2019
Svar fra Wendy Pietersz den 9. dec. 2019
Dear Guest, Thank you very much for your fantastic rating on your recent experience at OZO Colombo. We are thrilled to know that you have had a wonderful stay we look forward to welcoming you back in the near future   Best Wishes,