Udendørs pool
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Anmeldelser af Granbell Hotel Colombo

3.5 out of 5
Granbell Hotel Colombo
Kollupitiya Road, 282/5, Colombo, Western Province

Anmeldelser

8,0

Alletiders

Bedømmelse på 10 − Fremragende. 58 af i alt 103 anmeldelser" "
Bedømmelse på 8 − Udmærket. 16 af i alt 103 anmeldelser" "
Bedømmelse på 6 − Okay. 8 af i alt 103 anmeldelser" "
Bedømmelse på 4 − Dårligt. 8 af i alt 103 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 13 af i alt 103 anmeldelser" "

8,8/10

Rengøring

7,6/10

Service og personale

7,6/10

Faciliteter

8,6/10

Overnatningsstedets tilstand og faciliteter

7,6/10

Miljøvenligt

Anmeldelser

4/10 Dårligt

Iswarya

Rejste i en gruppe
Synes godt om: Rengøring
Synes ikke om: Service og personale
Staff seemed racist and not willing to help. They would hang up and they also only offer two water bottles per day and say water is complimentary. They would literally bring only 2 and never mention it until I asked
Overnattede 8 nætter i maj 2024

8/10 Udmærket

Masakazu

Synes godt om: Rengøring
Overnattede 3 nætter i april 2024
Svar fra Granbell Team den 10. maj 2024
Dear Guest,Thank you for taking your valuable time to review our property. We are delighted to hear that you had a pleasant stay with us.We look forward to welcoming you back on your next visit to Colombo.Thank you,Regards, Granbell Team

8/10 Udmærket

Kathy

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i april 2024
Svar fra Granbell Team den 13. maj 2024
Dear Guest,Thank you for taking your valuable time to review our property. We are delighted to hear that you had a pleasant stay with us.We look forward to welcoming you back on your next visit to Colombo.Thank you,Regards, Granbell Team

10/10 Fremragende

Chathushka

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Granbell Team den 10. maj 2024
Dear Guest,Thank you for taking your valuable time to review our property. We are delighted to hear that you had a pleasant stay with us.We look forward to welcoming you back on your next visit to Colombo.Thank you,Regards, Granbell Team

10/10 Fremragende

Hassan

Rejste med partner
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
A beautiful hotel, clean and nice sea view and friendly staff
Overnattede 3 nætter i april 2024
Svar fra Granbell Team den 10. maj 2024
Dear Guest,Thank you for taking your valuable time to review our property. We are delighted to hear that you had a pleasant stay with us.We look forward to welcoming you back on your next visit to Colombo.Thank you,Regards, Granbell Team

2/10 Forfærdeligt

Faria

Rejste med partner
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The hotel is ok but the room is too small there is no space you can’t even walk . They didn’t gave us any slippers and bath robes . The breakfast is not good they don’t have much option. The service is worst .Also from the room fridge horrible smells came out .
Overnattede 2 nætter i april 2024
Svar fra Granbell Team den 10. maj 2024
Dear Guest,Thank you for taking your time to review our property,we are sorry to hear that you had an unpleasant experience while you were staying at our property. we have informed the relevant departments regarding the issues you have mentioned above and we as a property will make sure that this will not happen for our future guests.Thank you,Regards,Granbell Team

10/10 Fremragende

Marly

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
What a beautiful place to stay, stunning views and the rooms really relaxing and comfortable.
Overnattede 2 nætter i april 2024
Svar fra Granbell Team den 11. apr. 2024
Dear Guest,Thank you for taking your valuable time to review our property. We are delighted to hear that you had a pleasant stay with us.We look forward to welcoming you back on your next visit to Colombo.Thank you,Regards, Granbell Team

10/10 Fremragende

ANTON, Oslo

Rejste med familie, Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good
Overnattede 1 nat i marts 2024
Svar fra Granbell Team den 25. mar. 2024
Dear Guest,Thank you for taking your valuable time to review our property. We are delighted to hear that you had a pleasant stay with us.We look forward to welcoming you back on your next visit to Colombo.Thank you,Regards, Granbell Team

10/10 Fremragende

Senthuran

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great customer service.
Overnattede 2 nætter i marts 2024
Svar fra Granbell Team den 25. mar. 2024
Dear Guest,Thank you for taking your valuable time to review our property. We are delighted to hear that you had a pleasant stay with us.We look forward to welcoming you back on your next visit to Colombo.Thank you,Regards, Granbell Team

8/10 Udmærket

Bjørn Holtsmark

Overnattede 2 nætter i marts 2024
Svar fra Granbell Team den 11. mar. 2024
Dear Guest,Thank you for taking your valuable time to review our property. We are delighted to hear that you had a pleasant stay with us.We look forward to welcoming you back on your next visit to Colombo.Thank you,Regards, Granbell Team

10/10 Fremragende

Magen

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
amazing rooftop pool, lots of options for breakfast, chic interior
Overnattede 1 nat i februar 2024
Svar fra Granbell Team den 11. mar. 2024
Dear Guest,Thank you for taking your valuable time to review our property. We are delighted to hear that you had a pleasant stay with us.We look forward to welcoming you back on your next visit to Colombo.Thank you,Regards, Granbell Team

10/10 Fremragende

JUHYUN

Overnattede 1 nat i februar 2024
Svar fra Granbell Team den 11. mar. 2024
Dear Guest,Thank you for taking your valuable time to review our property. We are delighted to hear that you had a pleasant stay with us.We look forward to welcoming you back on your next visit to Colombo.Thank you,Regards, Granbell Team

10/10 Fremragende

Rushdi

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Sleepover
It was a brief slewpover in between destinations.. comfortable sleep as the purpose ot was required for
Overnattede 1 nat i februar 2024
Svar fra Granbell Team den 11. mar. 2024
Dear Guest,Thank you for taking your valuable time to review our property. We are delighted to hear that you had a pleasant stay with us.We look forward to welcoming you back on your next visit to Colombo.Thank you,Regards, Granbell Team

6/10 Okay

Gustav

Stannade två nätter
Bra vid första anblick, men bristande hygien i köket, blev matförgiftad, hotellets toalett i lobbyn hade det bästa möggel-doften jag någonsin har känt. Vi fick inte låna något omklädningsrum efter vi hade checkat ut. Rummen var bra och bra frukost.
Overnattede 1 nat i januar 2024

10/10 Fremragende

Imraan

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The Japanese toilets and the rooftop bar make this an excellent choice with so many good choices nearby!
Overnattede 1 nat i januar 2024
Svar fra Granbell Team den 11. mar. 2024
Dear Guest,Thank you for taking your valuable time to review our property. We are delighted to hear that you had a pleasant stay with us.We look forward to welcoming you back on your next visit to Colombo.Thank you,Regards, Granbell Team

6/10 Okay

Mr Dale

Synes godt om: Rengøring
Synes ikke om: Service og personale, faciliteter
Overnattede 2 nætter i januar 2024
Svar fra Granbell Team den 11. mar. 2024
Dear Guest,Thank you for taking your valuable time to review our property. We are delighted to hear that you had a pleasant stay with us.We look forward to welcoming you back on your next visit to Colombo.Thank you,Regards, Granbell Team

10/10 Fremragende

Matthew

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great quality hotel, excellent designed rooms and very clean. Rooms fresh with good air conditioning and not humid like sometimes is the case with hotels in Columbo. Lovely staff, nice facilities and great city and sea views. Would definitely go back again!
Overnattede 2 nætter i januar 2024
Svar fra Granbell Team den 11. mar. 2024
Dear Guest,Thank you for taking your valuable time to review our property. We are delighted to hear that you had a pleasant stay with us.We look forward to welcoming you back on your next visit to Colombo.Thank you,Regards, Granbell Team

8/10 Udmærket

Miho

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i januar 2024
Svar fra Granbell Team den 11. mar. 2024
Dear Guest,Thank you for taking your valuable time to review our property. We are delighted to hear that you had a pleasant stay with us.We look forward to welcoming you back on your next visit to Colombo.Thank you,Regards, Granbell Team

10/10 Fremragende

Michelle

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Loved the room, the view and the pool was my favourite spot. Will stay here again.
Svar fra Granbell Team den 11. mar. 2024
Dear Guest,Thank you for taking your valuable time to review our property. We are delighted to hear that you had a pleasant stay with us.We look forward to welcoming you back on your next visit to Colombo.Thank you,Regards, Granbell Team

10/10 Fremragende

Timea

Overnattede 2 nætter i december 2023
Svar fra Granbell Team den 11. mar. 2024
Dear Guest,Thank you for taking your valuable time to review our property. We are delighted to hear that you had a pleasant stay with us.We look forward to welcoming you back on your next visit to Colombo.Thank you,Regards, Granbell Team

10/10 Fremragende

Jonathan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i december 2023

10/10 Fremragende

michael

Overnattede 10 nætter i december 2023

2/10 Forfærdeligt

Dilanka

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Not a great experience
This is the worse customer experience I have received in a while.. - Lifts are taking ages to come - Checking in is a nightmare - F&B staff are doing their own things and their discussions when guests being served - It’s terrible Looks like they are short of staff
Overnattede 1 nat i december 2023

2/10 Forfærdeligt

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Customer Service is Poor
Hotels Staff needs training on Customer service. It’s clear from the point of check in to the rest!
Overnattede 1 nat i december 2023

2/10 Forfærdeligt

Arunaachalam

Overnattede 2 nætter i december 2023

10/10 Fremragende

Frances

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great design and comfort hotel for short stay in the city. Highly rec.
Overnattede 2 nætter i november 2023
Svar fra Granbell Team den 28. nov. 2023
Dear Frances,Thank you for taking your valuable time to review our property. We are delighted to hear that you had a pleasant stay with us.We look forward to welcoming you back on your next visit to Colombo.Thank you,Regards, Granbell Team

2/10 Forfærdeligt

Mohamed

Rejste med familie
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This hotel should not have cost $100, maybe half. It has a nice bathroom and pool and that's about it. The rooms are tiny and there are clear issues with door locks and appearance. The room service took almost an hour for a cheese burger and 2 fries and the room service person was very rude when she called to ask for payment. Terrible service.
Overnattede 1 nat i november 2023
Svar fra Granbell Team den 24. nov. 2023
Dear Mohamed,Thank you for taking your time to review our property,we are sorry to hear that you had an unpleasant experience while you were staying at our property. we have informed the relevant departments regarding the issues you have mentioned above and we as a property will make sure that this will not happen for our future guests.Thank you,Regards,Granbell Team

10/10 Fremragende

Oshada

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Svar fra Granbell Team den 16. nov. 2023
Dear Oshada,Thank you for taking your valuable time to review our property. We are delighted to hear that you had a pleasant stay with us.We look forward to welcoming you back on your next visit to Colombo.Thank you,Regards, Granbell Team

2/10 Forfærdeligt

J

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Synes ikke om: Service og personale
Management service skills & training required.
Beautiful hotel but terrible management. They need re-training in service, leadership & customer satisfaction.
Overnattede 1 nat i november 2023
Svar fra Granbell Team den 10. nov. 2023
Dear J,Thank you for taking your time to review our property,we are sorry to hear that you had an unpleasant experience while you were staying at our property. we have informed the relevant departments regarding the issues you have mentioned above and we as a property will make sure that this will not happen for our future guests.Thank you,Regards,Granbell Team

10/10 Fremragende

jenni

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Most amazing views of Colombo
Room was lovely. Not huge but very comfotable and nice batroom. The infinity pool is great and has amazing views. Housekeeping staff very helpful and Hirosh does great hob cleaning room. Excellent way to finish Sri Lankan holiday
Overnattede 1 nat i november 2023
Svar fra Granbell Team den 13. nov. 2023
Dear Jenni,Thank you for taking your valuable time to review our property. We are delighted to hear that you had a pleasant stay with us.We look forward to welcoming you back on your next visit to Colombo.Thank you,Regards, Granbell Team

10/10 Fremragende

Nikolaus

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Absolut zu empfehlen die Zimmer mit Badewanne, einfach spitze, der rooftop pool atemberaubend und das Personal sehr fokussiert und höflich, einziger Nachteil der Aufzug braucht sehr lange bis er kommt.
Overnattede 3 nætter i november 2023
Svar fra Granbell Team den 13. nov. 2023
Dear Nikolaus,Thank you for taking your valuable time to review our property. We are delighted to hear that you had a pleasant stay with us.We look forward to welcoming you back on your next visit to Colombo.Thank you,Regards, Granbell Team

10/10 Fremragende

Moosa

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
I stayed in the water facing room with balcony and it was one of the best thing ever! The hotel itself is extremely beautiful & New located in a beautiful and calm area in colombo. Very tranquil and peaceful! Netmi from reception who is super friendly, accommodating, and organized everything for me neatly. All the staff in the hotel were very friendly and have wonderful smiles. Special thanks to Netmi - Rection, Neeliya - Coffeeshop (Makes the best matcha frappe) & Isuru - Housekeeping The Hotel has great food options and I have had most of my meals in the Hotel itself. Overall, would definitely recommend this Hotel and would love to come back.!
Overnattede 1 nat i november 2023
Svar fra Granbell Team den 7. nov. 2023
Dear Moosa,Thank you for taking your valuable time to review our property. We are delighted to hear that you had a pleasant stay with us.We look forward to welcoming you back on your next visit to Colombo.Thank you,Regards, Granbell Team

4/10 Dårligt

Steven

Synes godt om: Faciliteter
Sectavur pool. And rooms. Horrible food service.
Overnattede 2 nætter i oktober 2023
Svar fra Granbell Team den 2. nov. 2023
Dear Steven,Thank you for taking your time to review our property,we are sorry to hear that you had an unpleasant experience while you were staying at our property. we have informed the relevant departments regarding the issues you have mentioned above and we as a property will make sure that this will not happen for our future guests.Thank you,Regards,Granbell Team

10/10 Fremragende

Christian

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Jederzeit wieder!
Overnattede 3 nætter i oktober 2023
Svar fra Granbell Team den 31. okt. 2023
Dear Christian,Thank you for taking your valuable time to review our property. We are delighted to hear that you had a pleasant stay with us.We look forward to welcoming you back on your next visit to Colombo.Thank you,Regards, Granbell Team

10/10 Fremragende

Moosa

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
I had a great time at the Hotel it was the most wonderful three days such a beautiful place the staff are friendly and the facilities are excellent and thank you to all the staffs who made my experience more fun, comfortable and amazing.
Overnattede 1 nat i oktober 2023
Svar fra Granbell Team den 31. okt. 2023
Dear Moosa,Thank you for taking your valuable time to review our property. We are delighted to hear that you had a pleasant stay with us.We look forward to welcoming you back on your next visit to Colombo.Thank you,Regards, Granbell Team

8/10 Udmærket

Ampadee

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Excellent Room with sea view.
Overnattede 1 nat i oktober 2023
Svar fra Granbell Team den 31. okt. 2023
Dear Ampadee,Thank you for taking your valuable time to review our property. We are delighted to hear that you had a pleasant stay with us.We look forward to welcoming you back on your next visit to Colombo.Thank you,Regards, Granbell Team

6/10 Okay

Caleb, Winston-Salem

Forretningsrejsende
Synes godt om: Rengøring, service og personale
The rooms are on the small side and well appointed. A highlight is the Toto Washlet toilet/bidet. However, I wanted to like the Granbell but experienced multiple issues during my week-long stay. First, the rooftop bar food is subpar but expensive, and the service is only so-so. There were also multiple late night (very early morning; 3 am) false fire alarms, which was very disturbing. On arrival, my room had no hot water, and then on the last night of my stay my room (only) lost all power. The cleaning staff also neglected to provide any towels when refreshing my room.
Overnattede 7 nætter i oktober 2023
Svar fra Granbell Team den 23. okt. 2023
Dear Caleb,Thank you for taking your time to review our property,we are sorry to hear that you had an unpleasant experience while you were staying at our property. we have informed the relevant departments regarding the issues you have mentioned above and we as a property will make sure that this will not happen for our future guests.Thank you,Regards,Granbell Team

10/10 Fremragende

Cedric

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Its a b=nice, new hotel in a central location in Colombo. The rooms are modern , spacious and have all the comforts you need.
Overnattede 10 nætter i september 2023
Svar fra Granbell Team den 18. okt. 2023
Dear Cedric,Thank you for taking your valuable time to review our property. We are delighted to hear that you had a pleasant stay with us.We look forward to welcoming you back on your next visit to Colombo.Thank you,Regards, Granbell Team

8/10 Udmærket

Johanna

Overnattede 3 nætter i oktober 2023
Svar fra Granbell Team den 31. okt. 2023
Dear Johanna,Thank you for taking your valuable time to review our property. We are delighted to hear that you had a pleasant stay with us.We look forward to welcoming you back on your next visit to Colombo.Thank you,Regards, Granbell Team

10/10 Fremragende

venu

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i oktober 2023
Svar fra Granbell Team den 9. okt. 2023
Dear Venu,Thank you for taking your valuable time to review our property. We are delighted to hear that you had a pleasant stay with us.We look forward to welcoming you back on your next visit to Colombo.Thank you,Regards, Granbell Team

8/10 Udmærket

Amanda

Overnattede 2 nætter i september 2023
Svar fra Granbell Team den 3. okt. 2023
Dear Amanda,Thank you for taking your valuable time to review our property. We are delighted to hear that you had a pleasant stay with us.We look forward to welcoming you back on your next visit to Colombo.Thank you,Regards, Granbell Team

8/10 Udmærket

shinichi

Overnattede 1 nat i september 2023
Svar fra Granbell Team den 2. okt. 2023
Dear Shinichi,Thank you for taking your valuable time to review our property. We are delighted to hear that you had a pleasant stay with us.We look forward to welcoming you back on your next visit to Colombo.Thank you,Regards, Granbell Team

10/10 Fremragende

RYOHEI

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Good
Overnattede 1 nat i september 2023
Svar fra Granbell Team den 2. okt. 2023
Dear Ryohei,Thank you for taking your valuable time to review our property. We are delighted to hear that you had a pleasant stay with us.We look forward to welcoming you back on your next visit to Colombo.Thank you,Regards, Granbell Team

10/10 Fremragende

Gabriela

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i september 2023
Svar fra Granbell Team den 2. okt. 2023
'Dear Gabriela,Thank you for taking your valuable time to review our property. We are delighted to hear that you had a pleasant stay with us.We look forward to welcoming you back on your next visit to Colombo.Thank you,Regards, Granbell Team

2/10 Forfærdeligt

Dilanka

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i september 2023
Svar fra Granbell Team den 2. okt. 2023
Dear Dilanka,Thank you for taking your time to review our property,we are sorry to hear that you had an unpleasant experience while you were staying at our property. we have informed the relevant departments regarding the issues you have mentioned above and we as a property will make sure that this will not happen for our future guests.Thank you,Regards,Granbell Team

10/10 Fremragende

Benjamin

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Veldig bra hotel
Meget pent hotel. Nytt med gode fasiliteter. Infinity-pool, japansk toalett, pene rom og en meget god japansk resturant gjor dette oppholdet veldig bra.
Overnattede 2 nætter i september 2023
Svar fra Granbell Team den 2. okt. 2023
Dear Benjamin,Thank you for taking your valuable time to review our property. We are delighted to hear that you had a pleasant stay with us.We look forward to welcoming you back on your next visit to Colombo.Thank you,Regards, Granbell Team

2/10 Forfærdeligt

Punitha

Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i september 2023
Svar fra Granbell Team den 2. okt. 2023
Dear Punitha,Thank you for taking your time to review our property,we are sorry to hear that you had an unpleasant experience while you were staying at our property. we have informed the relevant departments regarding the issues you have mentioned above and we as a property will make sure that this will not happen for our future guests.Thank you,Regards,Granbell Team

2/10 Forfærdeligt

Rie

Synes ikke om: Rengøring, service og personale, faciliteter
チェックイン前に到着したので清掃中なので１４時には部屋を用意できるとのことで、１６時にホテルに戻った際部屋を別の方に提供したとの事で結局1時間近く待ち部屋に入れました。ロビーにはチェックイン待ちの苛立った旅行者で溢れていました。 排水溝の掃除をしていないようでお湯が溢れてきて十分にシャワーを浴びれなかったので、夜にフロントへ清掃の依頼をしましたが、３０分以上待っても来なかった。電話で伝えたら「翌朝まで清掃はしません」と言われたので再度フロントへ行き、強く訴えました。その後ようやく清掃者が来ました。日系ホテルで予約し期待していましたが残念です。
Overnattede 2 nætter i september 2023
Svar fra Granbell Team den 25. sep. 2023
Dear Rie,Thank you for taking your time to review our property,we are sorry to hear that you had an unpleasant experience while you were staying at our property. we have informed the relevant departments regarding the issues you have mentioned above and we as a property will make sure that this will not happen for our future guests.Thank you,Regards,Granbell Team

4/10 Dårligt

Shanaz

Rejste med partner
Synes godt om: Rengøring
Synes ikke om: Service og personale, faciliteter
Terrible check in. Breakfast was just a car crash. No system, no process, no management the food quality poor. Staff can’t be bothered including the chef. Basically you need to fight through the people to get to the food and when you do most of it has run out. By the time you get toast, your eggs are cold. It’s just horrific and that is me putting it nicely
Overnattede 3 nætter i september 2023
Svar fra Granbell Team den 21. sep. 2023
Dear Shanaz,Thank you for taking your time to review our property,we are sorry to hear that you had an unpleasant experience while you were staying at our property. we have informed the relevant departments regarding the issues you have mentioned above and we as a property will make sure that this will not happen for our future guests.Thank you,Regards,Granbell Team

8/10 Udmærket

Francesco

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i september 2023
Svar fra Granbell Team den 21. sep. 2023
Dear Francesco,Thank you for taking your valuable time to review our property. We are delighted to hear that you had a pleasant stay with us.We look forward to welcoming you back on your next visit to Colombo.Thank you,Regards, Granbell Team