Hoteller i Coal Valley

"The lobby smells terrible and breakfast not good. They have cereal but no milk and no butter for toast. I told to 2 employees but nothing was done."

"Best place"

"Very nice facility. The rooms were very clean. Bed was comfy. Having the microwave, stovetop and full fridge were wonderful but no dishes or utensils were provided so there was no way to cook or heat up anything. We brought our own coffee filters and ground coffee. Overall, was very happy and would def stay again."

"The hotel was beautiful, well maintained, great staff, and right next to the Mississippi River. What more could you want? When you stay, be sure to check out the 9th floor bar at the end of the west wing. Absolutely gorgeous view!"

"Staff extremely rude! I will never stay here again."

"I love this hotel; we’ve stayed a couple of times now on our way through the area. Clean, comfortable, and safe."

"One very strong dislike. Had late flights out of airport, 5PM Week before ask for 2 pm check out no problem and said i was doing the same the next week but wanted a 3pm checkout. Was told no problem, but when I checked in that night was told there was now a extra fee for the late check out………….When the managers word is not good it leaves a lot to be desired. There was no misunderstandings. He said it was necessary as I had already had a late check out the week before with no charge……………….A...

"The hotel was well maintained and clean. Everything in room was clean, fresh, working and newer. Breakfast went until 10am and had a great variety. Coffee and tea was 24/7."

"Very clean, great staff and walkable to everything!!!"

"Rooms are clean, coffee was above average, pricing was a good value for the area."

"Second time visiting this place I was really impressed first time room was clean newly renovated and second time I was not impressed the room was dirty with stains on chairs , mold in a/c unit and peeling paint in tub and walls I do believe they are trying to remodel but they should know when you are a returning customer"

"Mold in the bathroom, I couldn’t even take a shower, hallways were dingy and carpet were stained, and it smelt musty. I even left early. I was supposed to stay two days, but I only stayed for one night slept on top of the sheets. I’ve never seen a hotel. This bad I left early got a hotel right down the street for one night at the park and it was night and day difference. I would go to the spark by Hilton. They also didn’t give me my $100 back which I had to pay a $100 deposit and they took that."

"Needs improvement"

"Clean room. Staff was very friendly. Lots of options for breakfast"