Hoteller i Cleveland

"The room was great as was breakfast! The staff was awesome!!"

"We have stayed here at multiple times and have enjoyed our stay each and every time. A breakfast is good, the beds are comfy the rooms are nice and clean."

"Breakfast was very nice."

"The TV wouldn't work. Both nights, I had to call the front desk to come up to the room and get it to work. There was a broken tile at the junction of the bathroom and the bedroom (carpeted). When I walked on the tile, it moved and made a clicking noise. It may be loose underneath and presents a potential tripping hazard. The most egregious issue with my room (203) was a large broken pane of glass that had been temporarily taped with painters blue tape. However, the window had obviously been...

"Check in was a quick and easy process with exceptional customer service. Good choice of breakfast. Easy parking. The room was very clean. The beds comfortable. "

"We water run for 10-15 minites and then it should get hot. There were 2 towels and 1 washcloth in the bathroom. The gentleman in the morning was nice and polite and reconfirmed to turn the water on 15-20 minutes to get hot. I dont have time for that. "

"Things could have been cleaner. Our soap dispensers in the bathroom were held up by black duct tape. The bases of the beds were made of aluminum which was an uncomfortable/odd noise throughout the night. Breakfast area wasn’t clean and not good. Staff was very nice and great customer service. The kids loved the pool but the water wasn’t clear. Looked a bit murky. It was a fine stay. Just not super clean feeling. "

"Amazing location with easy access to the interstate, great restaurants nearby and the sports center is close. I made a booking mistake and by the time I checked in I was exhausted. Jared was incredible and happy to help solve the problem with amazing customer service. I highly recommend."

"N/A"

"The people who checked me in and out were very kind and helpful overall stay was great hot tub was hot pool felt nice temperature just right room was very cozy and clean"

"Breakfast was in line for this type of property. The business center did not have a printer and the staff on duty did not know how to help me print to a network printer. Suggested i go to Walmart to print something. We were sitting in the lobby reception area chatting before checkout time and a staff member ran the vacuum cleaner right there, even had us move our feet. There is a 4 hour window between check out and check in. Seems like that's when the common areas should be vacuumed, not...

"Great staff room always clean"

"So the man that checked us in was just dismissive, told him my name, he didn't say a word, just handed me our door keys and that was it. I said, what room # and how to I get to it, he replied, it's in there and that was it. So behind the keys was a small piece of paper that said it needed to be put in our our car window or we could be towed. Didn't even see that UNTIL we got to the room and took the cards out of the small holder, it was folded under them. So we then had to run back down to the...

"Everything was fine except the people staying next to me in room 125. Drama Queen. She screamed and yelled at someone. Stood in the Hallway and screamed and cried. Plus she slammed her hotel room door real hard. All this at 1 am in the morning. "

"This is a Very Clean and Safe Space to stay"

"Rooms were nice and the bar is amazing"

"Clean rooms. Quiet. Easy check in. "