Hey Mr. Rampino,We're so sorry that your stay was less than exceptional. Another guest had flooded their bathroom and the resulting mess had unfortunately migrated to other floors.Nothing is more important to us than you being able to get peace and rest during your stay, so because of this unsavory incident, I just went ahead and issued you a refund worth 50% of your stay, or 570.54, including tax.Hopefully the future we can accommodate your stay and make it nothing less than perfect!Sincerely,The Best Western Team of Clemson

Thank you Timothy for your high marks! We hope you stay with us again soon!

HI CHRIS! THANK YOU FOR TAKING THE TIME TO LEAVE A REVIEW! WE ARE GLAD YOU ENJOYED OUR SERVICES! WE ARE SORRY OUR FITNESS CENTER WASN'T UP TO YOUR STANDARDS. WE HOPE YOU WILL STAY WITH US AGAIN THE NEXT TIME YOU'RE IN CLEMSON!

THANK YOU LOUIS FOR THE GREAT REVIEW! WE LOVE THE POSITIVE FEEDBACK! WE HOPE TO SEE YOU AGAIN SOON!!!!

Glad you enjoyed your stay. Hope to see you again.

Glad you enjoyed your stay. Hope to see you again soon.

THANK YOU DAVID FOR YOUR HIGH MARKS! WE HOPE TO SERVE YOU THE NEXT TIME YOU'RE IN CLEMSON! HAVE A GREAT DAY!

Glad you enjoyed your stay. Hope to see you again soon.

Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

What a wonderful review!!! Thank you so much Sarah! We look forward to serving you the next time you're in Clemson!

Thank you Gina for your review! We truly appreciate those high marks!!! Come back and stay with us soon!

Awesome Review! Thank you so much Manley!!!We hope to serve you again soon!

Thank you so much Glenn for the high marks!!! We look forward to serving you again soon!

Hi Stephen! Thank you for your review! We are glad tp see you enjoyed your stay! We hope to see you again soon!

Hi Derrick! Thanks for the great review! Come back and stay with us the next time you're in Clemson!

Hi Todd! We value your feedback as it helps to ensure a better service in the future! We are very sorry to hear about the hiccup with housekeeping during your stay. We hope the next time you're in Clemson you stay with us again!

Thank you Kimerly for your high marks! We hope you come and stay with us again soon!

Thank you Timothy for the high marks! We hope to see you again soon!

Hi Steven! Thank you for taking the time to leave a review! It seems we may have missed the mark. Please feel free to reach out to us if you would like to share any feedback about your stay. Thanks again! Have a great day!

Hi Michael! We are happy to hear you enjoyed your stay! We hope you come back soon!

Hello Karen and thank you for your kind review! We hope to see you again soon!

Hi Maria! Thank you for the high marks! We hope you come back and stay with us again soon!

Thank you for the kind remarks! See you again soon!

Hi Bonnie! Thank you for taking the time to leave us a review! We are sorry to hear our complimentary breakfast was not up to your standards during your stay. We hope that you give us another chance in the future to give you a better experience!

Thank you for the high marks! We hope to see you again soon!

Thank you Sukru for your high marks! We hope to see you again soon!

Hi Erin! Thank you for your kind review! We are sorry breakfast was not up to standard that morning! We hope you will give us the chance to show you a better quality stay in the future!

Thank you for the kind review. It will be our pleasure to serve you again the next time your in Clemson

Noel Thank you for allowing us to make things right with you. We thank you for staying with us and hope the next time your in Clemson that you come visit us again

Hi Jared! Thank you for taking the time to leave us a review. We hope you will reconsider giving us another chance to show you a better stay in the future! Have a great day!

Hello sorry to hear that your stay was not up to standards. We would like to invite you back to stay with us the next time your in Clemson to see the changes made so that your stay will be exceptional.

Good evening, thank you for choosing to stay with us. We are glad you had a great stay and I hope the next time your in town you will chose the Best Western in Clemson.

Thank you for staying with us here at the Best Western. We are glad you had a great stay. Please if you are in Clemson again we'd like you to stay with us. Have a great day

Hi Tambia! We are sorry to hear you had an issue while you were here with us. Spring is near and with a few warm days, ladybugs will begin to appear everywhere here in the south. We can ensure you on behalf of the entire team, we work very hard to keep our hotel clean and ready for our guests. We apologize for missing the mark. We hope you give us another chance next time you are in Clemson!

Hi John! We are happy to hear you enjoyed your stay with us! Thank you for your kind remarks. We hope to see you again soon!

Dear William,I apologize for the inconvenience we caused you during your stay. I am working on getting things back on track and I hope that your next visit to Clemson that you will chose to stay with us again so we my show you a better experience.Christina Castro Front desk Supervisor

Hi Demetra...We are sorry to see that your stay was below our standards. If there is anything we can help resolve for the future, please don't hesitate to contact us! We encourage guest feedback and strive to make everyone's experience as comfortable as possible.

Thank you Pennie for the great comments and we look forward on you stating with us again next time your in Clemson.