Hoteller nær Cinemark Louis Joliet Mall

"The room were nice and clean"

"I stayed at this property from June 1st to June 5th, 2026, and had a mixed experience regarding the customer service. On one hand, the front desk team during the afternoon and evening shifts was absolutely wonderful. They provided excellent, attentive, and welcoming service that truly enhanced my stay. On the other hand, the morning service was highly disappointing. The lady working the morning shift was consistently unhelpful and had a very dismissive attitude. It felt as though she was...

"Nice stay"

"Ganske udemærket hotel i Amerikansk standard, der manglede ikke noget - det skulle da lige være et solidt morgen måltid. Set med danske øjne er morgenmads standarden ikke imponerende på hoteller med 3 ***, men det vænner man sig til i USA. Vi overnattede 1 nat i forbindelse med roadtrip route66 mod vest, fint hotel at starte ud med. "

"Parking is very easy! Location is perfect! Rooms are spacious! Facility is amazing! Breakfast was amazing!! "

"The staff was excellent but the rest of the stay was a definite dud. Way better hotels in the same area"

"A little rough"

"As soon as I walked into this hotel, it smelled like weed. Staff was not at the front desk. I had to yell “hello” in order to be checked in. The continental breakfast was not a continental breakfast. It was some muffins and some cereal and that was it. I feel like I overpaid for this stay to be honest and won’t be back"

"Ok not great"

"Havde ikke noget at klage på"

"Stay was ok. Entry light and a wall light were not operable."

"Jeg havde booket et ikke-ryge værelse , men pga. over booking havde de kun et ryger værelse. Værelset var kæmpe stor og med en kæmpe king size seng, men det meget nedslidt og dårligt vedligeholdt. Lamperne over sengen må være blevet skiftet på et tidspunkt, men væggen var ikke blevet malet efterfølgende, så der var en stor hvid firkant fra den gamle lampe bag installationen af den nye, spejlet var slået i stykke, døren til toilet og bad var ubehjælpeligt repareret efter der havde været sparket...

"Super sted kommer herne der igen. "

"Rooms were very clean and comfortable, thankfully the staff saved some of my items that were left behind and kept them at front desk for my pick up."

"Clean room"

"Clean room good place to slee"

"There is No Swimming Pool There is No Hot Tub. The listing on Expedia is wrong! The woman at the front desk (Sherri) was helpful, but she stated Expedia hasn't removed the pool/hot tub information....Expedia said it was the fault of the hotel. I was traveling from out of state with my 3 kids and a pool is almost a requirement for us. So when we were surprised to learn that there isn't a pool, it was a big situation. It was a struggle to get a refund or for Expedia to find an alternative...

"The check in process was painfully long. During our stay when staff assistance was needed they were not the most pleasant or efficient. The room was clean but the shower pressure was extremely low and the toilets flushed very slow. The check out process was not quick either. The breakfast selection was good though."

"It was a room"