Alle de viste anmeldelser er indsendt af rigtige gæster. Kun rejsende, som har booket et ophold hos os, kan indsende en anmeldelse. Vi verificerer anmeldelser i henhold til vores retningslinjer og offentliggør alle anmeldelser, hvad enten de er positive eller negative.Flere oplysningerÅbner i et nyt vindue
Bedømmelse på 10 − Fremragende. 232 af i alt 1010 anmeldelser" "
10 - Fremragende
232
Bedømmelse på 8 − Udmærket. 254 af i alt 1010 anmeldelser" "
8 - Udmærket
254
Bedømmelse på 6 − Okay. 242 af i alt 1010 anmeldelser" "
6 - Okay
242
Bedømmelse på 4 − Dårligt. 135 af i alt 1010 anmeldelser" "
4 - Dårligt
135
Bedømmelse på 2 − Forfærdeligt. 147 af i alt 1010 anmeldelser" "
2 - Forfærdeligt
147
6,8/10
Rengøring
7,8/10
Service og personale
6,0/10
Faciliteter
6,2/10
Overnatningsstedets tilstand og faciliteter
6,6/10
Miljøvenligt
Anmeldelser
10/10 Fremragende
RAYMUNDO
27. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Muy buena ubicación
RAYMUNDO
Overnattede 3 nætter i maj 2024
Svar fra surjit den 27. maj 2024
Dear Raymundo , Thank you for taking the time to complete our online survey regarding your recent stay at our hotel with very good location and perfect score 5/5. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear , I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager
2/10 Forfærdeligt
KADIDIATOU
Rejste med familie
26. maj 2024
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
The hotel has a serious plumbing problem. From toilet to tub. The lamp broke, the towels are tiny, cigarette smells in one of the rooms. Over all i couldn’t wait to get out of the place. While I was at the front complaining about the smell of cigarettes someone came for the same reason 10 floor in his room.
KADIDIATOU
Overnattede 2 nætter i maj 2024
Svar fra surjit den 27. maj 2024
Dear Kadidiatou, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations as plumbing issue, lamp broke, tiny towels and smell .We treat and consider all guests as our family members.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear, I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager
10/10 Fremragende
Yasuo
26. maj 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Yasuo
Overnattede 1 nat i maj 2024
Svar fra surjit den 28. maj 2024
Dear Yasuo , Thank you for taking the time to complete our online survey regarding your recent stay at our hotel with awesome experience and perfect score 5/5. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear , I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager
4/10 Dårligt
Mercedes
Forretningsrejsende
24. maj 2024
Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
More like a Motel
Mercedes
Overnattede 3 nætter i maj 2024
Svar fra surjit den 25. maj 2024
Dear Mercedes, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear , I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager
10/10 Fremragende
James
23. maj 2024
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Cxxx
James
Overnattede 3 nætter i maj 2024
Svar fra surjit den 25. maj 2024
Dear James , Thank you for taking the time to complete our online survey regarding your recent stay at our hotel with awesome experience and perfect score 5/5. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear , I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager
10/10 Fremragende
Stacie
Rejste i en gruppe
23. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Stayed here for a stop on our way more south, was easy to get to off the highway and quick simple check in. Staff were helpful and kind.
Stacie
Overnattede 1 nat i maj 2024
Svar fra surjit den 23. maj 2024
Dear Stacie, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel near to highway+ staff helpful and kind besides perfect score 5/5. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear , I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager
2/10 Forfærdeligt
Christopher
21. maj 2024
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Synes ikke om: Rengøring
Estaba toda la habitación sucia y no la limpiaron, las ventanas llenas de polvo y tenia mal olor la habitación
Christopher
Overnattede 2 nætter i maj 2024
Svar fra surjit den 22. maj 2024
Dear Christopher, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations as dirty room, dusty windows and smell.We treat and consider all guests as our family members.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear, I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager
4/10 Dårligt
MICHELLE
Forretningsrejsende
20. maj 2024
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The bedsheets are stained and smelly. The carpet appears very old with strong odor. The bathroom walls are stained. NOT recommended!
MICHELLE
Overnattede 2 nætter i maj 2024
Svar fra surjit den 21. maj 2024
Dear Michelle, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations as stained bedsheets, strong odour.We treat and consider all guests as our family members.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear, I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager
8/10 Udmærket
Jesse
20. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It did what it was supposed to do and provided a convenient spot near downtown to stay in. Nothing less than what was advertised. Staff was friendly and understanding.
Jesse
Overnattede 7 nætter i maj 2024
Svar fra surjit den 21. maj 2024
Dear Jesse , Thank you for taking the time to complete our online survey regarding your recent stay at our hotel with friendly and understanding staff. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear , I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager
8/10 Udmærket
Edwin
20. maj 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Edwin
Overnattede 1 nat i maj 2024
Svar fra surjit den 22. maj 2024
Dear Edwin , Thank you for taking the time to complete our online survey regarding your recent stay at our hotel with nice experience and high score 4/5. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear , I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager
8/10 Udmærket
Dennis
18. maj 2024
My room wreaked of pot, I called the desk to report it. They said they would mark it down, no attempt to come spray or anything else.
Dennis
Overnattede 1 nat i maj 2024
Svar fra surjit den 20. maj 2024
Dear Dennis , Thank you for taking the time to complete our online survey regarding your recent stay at our hotel with high score 4/5. On behalf of our entire team, I would like to apologize for failing to exceed your expectations as room wreaked of pot .We treat and consider all guests as our family members.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear, I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager
8/10 Udmærket
TL
Rejste med partner
17. maj 2024
Synes godt om: Faciliteter, overnatningsstedets tilstand og faciliteter
decent stay - clean room , comfy bed , good access to parking , covered parking , easy to find downtown - people hanging out in the garage area seemed odd
TL
Overnattede 1 nat i april 2024
Svar fra surjit den 17. maj 2024
Dear TL, Thank you for taking the time to complete our online survey regarding your recent DECENT stay at our hotel with clean room, comfy bed and accessible parking besides high score 4/5. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear , I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager
2/10 Forfærdeligt
Precious
15. maj 2024
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
We checked in and 30 minutes later checked out. They had people on the property doing drugs and the room was dirty and they had bedbugs. The room was already paid for and they charged me another 100 for reasons unknown. I checked out within 39 minutes of being there
Precious
Overnattede 2 nætter i maj 2024
Svar fra surjit den 16. maj 2024
Dear Precious, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations as dirty room, bedbugs and unwanted activity in hotel.We treat and consider all guests as our family members.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear, I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager
4/10 Dårligt
Thomas
12. maj 2024
Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Thomas
Overnattede 1 nat i maj 2024
Svar fra surjit den 14. maj 2024
Dear Thomas, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear , I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager
4/10 Dårligt
Thomas
12. maj 2024
Synes godt om: Service og personale
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Dirty and outdated. Not in a great area. Would never stay there again.
Thomas
Overnattede 1 nat i maj 2024
Svar fra surjit den 13. maj 2024
Dear Thomas , Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations as dirty, outdated and location not ok. Pl note- hote is under renovation. We treat and consider all guests as our family members.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear, I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager
4/10 Dårligt
Robert
Rejste med partner
10. maj 2024
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The whole property just didn’t seem safe but it was a very convenient location for our race downtown. It also had a horrible smell throughout the property. The thing I would give 5 stars to is the breakfast. They did a great job with that.
Robert
Overnattede 2 nætter i maj 2024
Svar fra surjit den 11. maj 2024
Dear Robert, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel with convenient location and exceptional breakfast. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided for smell and safety to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear , I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager
6/10 Okay
Tom
7. maj 2024
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Conveniently located to get downtown or to U.C. campus or soccer stadium. It’s a bargain. But in sketchy area. Doesn’t feel safe even when in your car. Parking in garage attached and walking in can feel a bit scary.
No restaurants nearby. Used to be a restaurant/bar inside hotel but it went out of business about 3 years ago, according to desk clerk (when asked April 2024).
Hallways and room were OK. Decent bed.
Noisy because there’s Interstate 75 right outside your window. That probably was not there when they built the place in 1964 — a year before I was born. Doesn’t look that old.
Decent free breakfast that included a few hot items — waffle, eggs, and sausage.
I’d go again when budget tight and going alone.
-Tom
Tom
Overnattede 1 nat i april 2024
Svar fra surjit den 8. maj 2024
Dear Tom, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel with convenient location, decent bed and delcious breakfast. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided for safety and noise to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear , I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager
4/10 Dårligt
Kathleen
7. maj 2024
Synes godt om: Service og personale
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
The door didn’t lock. Lots of sketchy people hanging around in parking garage. I didn’t feel safe
Kathleen
Overnattede 2 nætter i maj 2024
Svar fra surjit den 7. maj 2024
Dear Kathleen, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations as door didnot lock, felt unsafe. We have adequate security..We treat and consider all guests as our family members.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear, I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager
6/10 Okay
Annette
Rejste med familie
5. maj 2024
Synes godt om: Rengøring, service og personale
Check in was fairly quick. I personally don't like to stay at properties that put an actual $100 charge on your card for incidentals.
Annette
Overnattede 1 nat i maj 2024
Svar fra surjit den 6. maj 2024
Dear Annette, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel with quick check in. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear , I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager100 deposit is fully refundable on departure. Normally it takes 3 to 5 days for credit
2/10 Forfærdeligt
Laura
Rejste med partner
3. maj 2024
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
Lame; nothing “quality” about it
Just a cheap hotel
Never again
Laura
Overnattede 4 nætter i april 2024
Svar fra surjit den 4. maj 2024
Dear Laura, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel with great price. On behalf of our entire team, I would like to apologize for failing to exceed your expectations as did not like stay and quality .We treat and consider all guests as our family members.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear, I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager
2/10 Forfærdeligt
Gahad, Dearborn
29. apr. 2024
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
A lot of homeless people there. The pool is closed
Gahad
Overnattede 1 nat i april 2024
Svar fra surjit den 30. apr. 2024
Dear Gahad, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations as homeless and closed pool .We treat and consider all guests as our family members.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear, I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager
2/10 Forfærdeligt
John
Forretningsrejsende
28. apr. 2024
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Deadbolt was missing on door when I arrived, hairdryer did not work and caught fire. Very scary parking garage with no gate, feels dated and unsafe
John
Overnattede 1 nat i april 2024
Svar fra surjit den 29. apr. 2024
Dear John, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations as deadbolt missing on door, hairdryer did not work, felt unsafe in parking .We treat and consider all guests as our family members.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear, I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager
8/10 Udmærket
Lee
Rejste med partner
28. apr. 2024
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
The convenience to downtown , and the hywy. A little noisy because of the hyw.
Lee
Overnattede 1 nat i april 2024
Svar fra surjit den 29. apr. 2024
Dear Lee , Thank you for taking the time to complete our online survey regarding your recent stay at our hotel convenient to downtown and highway besides high score 4/5. On behalf of our entire team, I would like to apologize for failing to exceed your expectations as .We treat and consider all guests as our family members.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear, I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager
10/10 Fremragende
Thomas
28. apr. 2024
Thomas
Overnattede 1 nat i april 2024
Svar fra surjit den 19. maj 2024
Dear Thomas, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel with awesome experience and perfect score 5/5. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear , I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager
6/10 Okay
June
27. apr. 2024
Synes godt om: Rengøring, service og personale
June
Overnattede 1 nat i april 2024
Svar fra surjit den 28. apr. 2024
Dear June, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear , I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager
10/10 Fremragende
Kim
Rejste med familie
26. apr. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It was clean and served the purpose, it was close to my grandchild. Graduation
Kim
Overnattede 1 nat i april 2024
Svar fra surjit den 27. apr. 2024
Dear Kim, Thank you for taking the time to complete our online survey regarding your recent stay at our CLEAN hotel which served complete purpose besides perfect score 5/5. Hopefully you had good interaction with grandchild. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear , I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager
8/10 Udmærket
James, Toronto
25. apr. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
James
Overnattede 1 nat i marts 2024
Svar fra surjit den 27. apr. 2024
Dear James, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel with fantastic experience and high score 4/5 We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear , I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager
6/10 Okay
Kristen
Rejste i en gruppe
23. apr. 2024
Synes ikke om: Faciliteter
I only stayed here for one night and that was enough. The location was not in a good part of town and there were no places to eat nearby. The location was right off the thruway so it did get a bit noisy at night. The free breakfast wasn’t good but I guess you can’t expect much when it’s free.
Kristen
Overnattede 1 nat i april 2024
Svar fra surjit den 24. apr. 2024
Dear Kristen, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations as issue with location, bit noisy, and breakfast not ok .We treat and consider all guests as our family members.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear, I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager
10/10 Fremragende
Mary
21. apr. 2024
Mary
Overnattede 1 nat i april 2024
Svar fra surjit den 12. maj 2024
Dear Mary, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel with fantastic experience and perfect score 5/5. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear , I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager
4/10 Dårligt
Tracy
21. apr. 2024
Synes ikke om: Overnatningsstedets tilstand og faciliteter
The property is run down. The only working ice machine was on the fifth floor. We were with a group and planning to meet in the evenings at the bar. The bar is closed. The neighborhood did not feel safe.
The positives : the room was clean and breakfast was good.
Tracy
Overnattede 2 nætter i april 2024
Svar fra surjit den 23. apr. 2024
Dear Tracy, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel with clean room and good breakfast. On behalf of our entire team, I would like to apologize for failing to exceed your expectations as ice machine did not work, closed bar, unsafe neighbourhood .We treat and consider all guests as our family members.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear, I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship ManagerPl note - hotel is under renovation and we have adequate security to take care of guests
6/10 Okay
Mary Ann
21. apr. 2024
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Check in people nice but would never return to that property
Mary Ann
Overnattede 1 nat i april 2024
Svar fra surjit den 22. apr. 2024
Dear Mary Ann, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel with nice check in people. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear , I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager
2/10 Forfærdeligt
Matt
Rejste med partner
20. apr. 2024
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The pictures made the facility look medium upscale, but the hotel itself was dirty. The sheets were stained, the walls were stained. The couch had rips in it, it was frankly disgusting.
Matt
Overnattede 2 nætter i april 2024
Svar fra surjit den 21. apr. 2024
Dear Matt, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations as stained sheets and walls, souch with rips.We treat and consider all guests as our family members.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear, I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager
10/10 Fremragende
TERRY
20. apr. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Everything acceptable
TERRY
Overnattede 1 nat i april 2024
Svar fra surjit den 20. apr. 2024
Dear TERRY , Thank you for taking the time to complete our online survey regarding your recent stay at our hotel with highly acceptable experience and perfect score 5/5. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear , I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager
10/10 Fremragende
Joojong
18. apr. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Joojong
Overnattede 3 nætter i april 2024
Svar fra surjit den 19. apr. 2024
Dear Joojong, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear , I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager
10/10 Fremragende
Arnold
Rejste med familie
17. apr. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It was great!!
Arnold
Overnattede 2 nætter i marts 2024
Svar fra surjit den 17. apr. 2024
Dear Arnold, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel with great experience and perfect score 5/5. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear , I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager
2/10 Forfærdeligt
Melissa
Rejste i en gruppe
16. apr. 2024
Synes godt om: Service og personale
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
I was terrified to see people carrying guns
that were obviously very high. Someone tried to break into our room!
Melissa
Overnattede 3 nætter i april 2024
Svar fra surjit den 18. apr. 2024
Dear Melissa, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations as you felt unsafe while people carried guns. May we humbly submit that we have adequate security to provide safety to our guests..We treat and consider all guests as our family members.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear, I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager
2/10 Forfærdeligt
Kyrianna
Rejste med familie og småbørn
15. apr. 2024
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
Had problems with the keys and there was even some point where we discovered that our door wasn’t locking even though we thought it was. I was charged an extra $150 for using my father’s card to pay for my room. I don’t plan on booking with Quality Inn and Suites anymore.
Kyrianna
Overnattede 3 nætter i april 2024
Svar fra surjit den 17. apr. 2024
Dear Keryianna , Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations as problematic door key+ extra150 charged. we shall enquire and revert back with action..We treat and consider all guests as our family members.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear, I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager
10/10 Fremragende
Ashlee
Rejste med partner
15. apr. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We've stayed at this property twice now, and both times were a great experience. The parking is an attached parking garage, the staff is pleasant, check-in and check out are super quick and easy, and the rooms are very clean and smell fresh. We definitely plan to make this our go-to stay whenever we're in town.
Ashlee
Overnattede 1 nat i april 2024
Svar fra surjit den 16. apr. 2024
Dear Ashlee , Thank you for taking the time to complete our online survey regarding your recent stay at our hotel with great experience, pleasant staff, prompt check in, clean and fresh smelling rooms besides perfect score 5/5.. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear , I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager
10/10 Fremragende
Tyler
14. apr. 2024
Tyler
Overnattede 2 nætter i april 2024
Svar fra surjit den 5. maj 2024
Dear Tyler, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel with awesome experience and perfect score 5/5. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear , I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager
6/10 Okay
James
14. apr. 2024
Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
James
Overnattede 2 nætter i april 2024
Svar fra surjit den 16. apr. 2024
Dear James, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear , I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager
4/10 Dårligt
Kaoru
Forretningsrejsende
11. apr. 2024
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Dear Kaoru, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations as smell, issue with breakfast and toilet flushing hard.We treat and consider all guests as our family members.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear, I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager
4/10 Dårligt
Jeanne
11. apr. 2024
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Jeanne
Overnattede 2 nætter i april 2024
Svar fra surjit den 13. apr. 2024
Dear Jeanne, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear , I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager
8/10 Udmærket
Andravius
10. apr. 2024
Synes godt om: Rengøring, service og personale
It’s definitely A get what you pay for type of place but overall not bad at all
Andravius
Overnattede 1 nat i april 2024
Svar fra surjit den 16. apr. 2024
Dear Andravius, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel with nice experience- value for money besides high score 4/5. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear , I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager
2/10 Forfærdeligt
Mark
9. apr. 2024
Mark
Overnattede 1 nat i april 2024
Svar fra surjit den 30. apr. 2024
Dear Mark , Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear , I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager
2/10 Forfærdeligt
Sarah
8. apr. 2024
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
This place is super gross dirty rundown and sketchy don’t stay here
Sarah
Overnattede 2 nætter i april 2024
Svar fra surjit den 9. apr. 2024
Dear Sarah , Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations as you did not like cleanliness and felt sketchy area .We treat and consider all guests as our family members.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear, I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager
8/10 Udmærket
Janet
Rejste med familie
8. apr. 2024
Synes godt om: Service og personale, faciliteter
The property is in a transit area. It doesn’t look safe but we had no issues.
Janet
Overnattede 1 nat i april 2024
Svar fra surjit den 9. apr. 2024
Dear Janet, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel with nice experience and high score 4/5. While we are in transit area, yet walkable to downtown. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear , I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager
8/10 Udmærket
Claudia
Forretningsrejsende
6. apr. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
There are bus stops right next to the hotel that take you downtown for $2 a trip that were very convenient and easy to use.
Claudia
Overnattede 2 nætter i april 2024
Svar fra surjit den 8. apr. 2024
Dear Claudia, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel- with convenient trip to downtown in bus besides high score 4/5. On behalf of our entire team, I would like to apologize for failing to exceed your expectations as .We treat and consider all guests as our family members.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear, I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager
10/10 Fremragende
Tsubasa
2. apr. 2024
Synes godt om: Rengøring, service og personale, faciliteter
値段も安く、部屋もそこそこ広かった。
Tsubasa
Overnattede 3 nætter i marts 2024
Svar fra surjit den 3. apr. 2024
Dear Tubasa, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel with spacious room and great price besides perfect score 5/5. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear , I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager
8/10 Udmærket
Joseph
Rejste med partner
1. apr. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The actual hotel and staff were great, the surrounding area not so much. Cincinnati felt the the Philadelphia of Ohio.
Joseph
Overnattede 1 nat i marts 2024
Svar fra surjit den 2. apr. 2024
Dear Joseph, Thank you for taking the time to complete our online survey regarding your recent stay at our GREAT hotel and staff besides high score 4/5. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear , I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager
2/10 Forfærdeligt
Lori
Rejste med familie
30. mar. 2024
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
The hotel is in a terrible part of Cincinnati. The room looked clean however when I woke up in morning I have several bug bits.
Lori
Overnattede 1 nat i marts 2024
Svar fra surjit den 2. apr. 2024
Dear , Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations as you did not like location+ had bug bites . May I humbly submit that we have proper treatment against insects and pests. Still we shall enquire into your complaint with immediate action. We treat and consider all guests as our family members.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear, I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager