Udendørsområde
Tjek tilgængelighed

Anmeldelser af Welcome Inn & Suites - Lyons

2 out of 5
Welcome Inn & Suites - Lyons
3922 S Harlem Ave, Lyons, IL

Anmeldelser

5,6
Bedømmelse på 10 − Fremragende. 14 af i alt 47 anmeldelser" "
Bedømmelse på 8 − Udmærket. 2 af i alt 47 anmeldelser" "
Bedømmelse på 6 − Okay. 6 af i alt 47 anmeldelser" "
Bedømmelse på 4 − Dårligt. 7 af i alt 47 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 18 af i alt 47 anmeldelser" "

5,8/10

Rengøring

7,2/10

Service og personale

5,0/10

Faciliteter

5,4/10

Overnatningsstedets tilstand og faciliteter

6,0/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Phoenix

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff was nice and helpful they allowed me an early check-in after my issues with the prior hotel they also offered us an upgrade and an extra day at the regular price
Overnattede 1 nat i maj 2024

10/10 Fremragende

Teodora

Overnattede 1 nat i april 2024

6/10 Okay

Vonita

Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024

2/10 Forfærdeligt

Jorge

Overnattede 1 nat i marts 2024

2/10 Forfærdeligt

Qhasia

Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I paid online and the guy at the counter thought I was lying after I showed him the confirmation number and my receipt twice.he was being very racist because I was black. Gave me a dirty with cigarettes everywhere with no remote and said I had to wait an hour for another remote. After I had the Expedia representative call and confirm that I paid he was still rude and didn’t apologize. He end up moving my room and the other nroom the outlets didn’t work the lights didn’t work it was cold and the tv didn’t work. My key didn’t even work to the room and he said if I needed to get let in my room I would have to come all the way to the office. After complaining AGAIN about a new room for the third time it was ok. The tv worked and then heat worked but the towels were dirty and it was blood on the sheets!! Absolutely horrible. Expedia needs to take this off the app because it’s making the service look horribly wrong. Racist place they don’t like black people!!!!!
Overnattede 1 nat i februar 2024

6/10 Okay

Sean

Rejste med partner
Synes godt om: Service og personale
Big room tub had pubic hairs init comfy Needs tlc
Overnattede 1 nat i februar 2024

10/10 Fremragende

Nicole

Forretningsrejsende
Amazing place. With great people.
Overnattede 1 nat i februar 2024

10/10 Fremragende

Darren D

Synes godt om: Rengøring, service og personale, faciliteter
Yes indeed everything looks great
Overnattede 2 nætter i februar 2024

2/10 Forfærdeligt

Thomas

Rejste med partner
Synes godt om: Service og personale
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Couldn’t get over the smell of cleaning chemicals but yet the room still looked a mess and the shower wouldn’t get hot
Overnattede 1 nat i januar 2024

2/10 Forfærdeligt

Aleksa

Overnattede 2 nætter i januar 2024

2/10 Forfærdeligt

Marko

Forretningsrejsende
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i januar 2023

2/10 Forfærdeligt

Francisco

Rejste med partner
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
The reservation was not reserved. Had to pay extra money. No towels in the room. It was cold on the when I got in there. No queen size bed. It was a very poor experience.

4/10 Dårligt

Maria

2/10 Forfærdeligt

Sophia

Overnattede 1 nat i december 2022

2/10 Forfærdeligt

Anthony

Synes ikke om: Rengøring, service og personale, faciliteter
The night shift manager lacks professional integrity. His business was disrespectful, antagonizing, spiritually/mentally immature, holographic, and small;STREET/Toxic. If you choose to stay a night, you may want to take a can of disinfectant spray. The mattresses were dirty, no microwave, ac/heater didn’t heat up the room for in 223 very well. The morning shift managers are older, more mature, their business is better and I’m sure they aren’t gate keeping bad rooms through their spiritual/political conflicts of interests. God Bless You. We’re bigger and deserve much better than this war on mental health, faith, and will.
Overnattede 3 nætter i december 2022

4/10 Dårligt

Ma Guadalupe

Rejste med partner
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Made reservation but staff said there was nothing, I had a confirmation number. I requested a non smoking room but when I entered the room it smell so bad of smoke and cigarettes, not enough clean towels.

10/10 Fremragende

Corrine

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Welcome Inn
We enjoyed our stay. Mo the gentleman who checked us in was extremely polite and friendly. The property was clean. The room was clean. The on site parking was a plus My husband left his wallet and as soon as I called they told me they had it. The lady who cleans the room found it and turned it in immediately. I went and picked it up with no problem. Mo made sure that he was giving the wallet to the right person. I appreciated that level of security. The rate was extremely reasonable. The location was convenient. We would stay there again.
Overnattede 1 nat i september 2022

2/10 Forfærdeligt

corey

Rejste med familie
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Worst hotel ever!
Could not stay, first the rooms weren't ready an hour after the check in time, walked into the first room the smell of stale cigarette smoke and piss hit me as I walked in. Mold and slime in the mini fridge, roaches in the bath tub. Immediately went to the front office and cancelled both room and found another hotel two towns over. Did not feel safe in that area at all.
Overnattede 1 nat i august 2022

2/10 Forfærdeligt

Renardo

Forretningsrejsende
Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Terrible
Overnattede 1 nat i august 2022

2/10 Forfærdeligt

Devin

Rejste i en gruppe
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Was dirty. The air conditioner didn't work great and the fridge didn't work at all. I ended up forfeiting over $100 just to get out of there.
Overnattede 3 nætter i juni 2022

2/10 Forfærdeligt

Jorge

Forretningsrejsende
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Worst property I’ve ever stayed at. Spider webs everywhere in the ceiling. They had holes that were Patched all over the wall. And there was fights right outside my window. People yelling at 12am woke me up from a nice sleep. 2-10 stars for sure. Never staying here again. Knock the hotel down
Overnattede 1 nat i maj 2022

2/10 Forfærdeligt

Mohamad

Forretningsrejsende
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Room lot dirty spot on wall bathroom nothing service for guests balankt very old
Overnattede 1 nat i maj 2022

10/10 Fremragende

Ritha

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i marts 2022

2/10 Forfærdeligt

Thomas

Forretningsrejsende
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
A Dump
Maybe the most disgusting place I've ever stayed. "Non smoking" room stunk of smoke. "Towels" were so small and dirty I went out and bought towels, also thought by leaving the room to do so it might not be 50 degrees when I returned. Despite cranking the heat on the filthy unit, it never got above 55 degrees on a 30 degree night. Bed was grabage and the threadbare sheets, pillow caees, and blanket smelled. Left before rmidnight and checked into a decent motel nearby.
Overnattede 1 nat i november 2021

2/10 Forfærdeligt

Coleman

Overnattede 2 nætter i september 2021

4/10 Dårligt

Verificeret rejsende

Rejste med partner
Synes ikke om: Rengøring, service og personale, faciliteter
Really, really sketch, dirty, and smelly. Bed frame has mirrors above the bed and in the middle of the headboard. Super weird and off putting. Mattress is practically non-existent. I wanted to run as soon as I walked in. Oh, and ridiculously expensive for what you get. There are 3-4 star hotels a little further from the city that only cost $30 extra. This place is not worth it.
Overnattede 1 nat i august 2021

6/10 Okay

Verificeret rejsende

Synes godt om: Service og personale
Not a "Hotel"
This place at first glance had a stereotypical "cheap motel" look to it I immediately left as soon as I saw it from the outside I have no idea about the service or cleaning i left right away LOL
Overnattede 1 nat i juni 2021

4/10 Dårligt

Tamica

Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
The pictures online lied.
The sheets had cigarette burn holes, there weren't any towels but we got some, the towels racks were broke, the mirror had paint, and the bathroom was cold due to the windows the have. This is the 2nd room. The 1st room had a window missing in the bathroom and the sofa had stains. The rest was nice due to being remodeled. It should have been specified about jacuzzi rooms being extra which we couldn't find on the site.
Overnattede 1 nat i maj 2021

4/10 Dårligt

Verificeret rejsende

Forretningsrejsende, Rejste med familie og småbørn
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Honestly its a motel not suit not family friendly. Ask for extra towels because it was 3 of us argue about the extra towel. will not go back next time Im in Illinois
Overnattede 2 nætter i april 2021

4/10 Dårligt

Antione

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Room was dirty...sheets was dirty with strings of hair everywhere and the hot tub was dirty...smh...waste of money on Valentines day..i will never stay here again....
Overnattede 1 nat i februar 2021

6/10 Okay

christine

Rejste med familie
Synes godt om: Værelsets komfort
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i januar 2021

4/10 Dårligt

Verificeret rejsende

Forretningsrejsende
Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
All time on property were smoking rooms with ashtrays provided.
Overnattede 1 nat i december 2020

10/10 Fremragende

Takiyah

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i oktober 2020

8/10 Udmærket

Angela

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Synes ikke om: Rengøring
Jacuzzi tub and mirrors!
The employees were great and the room was very much fun but it could have used a more thorough cleaning.
Overnattede 1 nat i oktober 2020

2/10 Forfærdeligt

Verificeret rejsende

Overnattede 2 nætter i oktober 2020

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Nice service.
Overnattede 1 nat i juni 2020

10/10 Fremragende

Corey

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i september 2020
Svar fra Mo den 8. okt. 2020
Thank you Corey, please come see us again

10/10 Fremragende

Andrew

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i september 2020
Svar fra Mo den 8. okt. 2020
Thank you Andrew, please stat with us again.

10/10 Fremragende

Brenda

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Always a good experience at The welcome inn! very courteous service people! clean rooms, maid service excellent knocked on the door asked if we needed more towels!
Overnattede 2 nætter i juli 2020

6/10 Okay

Verificeret rejsende

Synes godt om: Rengøring, service og personale
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Not someplace that i would go again but the guy at the desk was awesome so that made up for thw look of the place and he put me in their presidential suite. So I was cool with that it was just for a night
Overnattede 1 nat i juli 2020

10/10 Fremragende

Brenda

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Very clean, friendly service, convenient!!! Great price!!
Overnattede 1 nat i juli 2020
Svar fra Dev den 23. jul. 2020
Thank You Brenda for your review, we are glad you enjoyed your stay.

10/10 Fremragende

Brian

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i juli 2020
Svar fra Dev den 23. jul. 2020
Thank you Brian, We are glad you enjoyed your stay.

2/10 Forfærdeligt

Michael

Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
No good. Stay away!!!
Rooms were dirty and neighbors on either side kept me up all night. The one was arguing all night and the other was blaring the TV until 2am. I could here his TV from outside his room. Will not stay again.
Overnattede 1 nat i juli 2020
Svar fra Dev den 23. jul. 2020
We are sorry that you were not satisfied with your stay, We will try and fix this issue as soon as possible.

2/10 Forfærdeligt

Marianne

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
We stay at many budget hotels and understand you get what you pay for. But this one was a run from rating Only positive room was clean Negitave A/C didnt work, shower went from set temp to scolding instantly with no warning Sink drain needs drain opener, TV not size as shown and decor past tired.
Overnattede 2 nætter i juni 2020
Svar fra Dev den 1. jul. 2020
Hello Marianne, We are sorry that you had a bad experience at our motel. We are working hard to fix all the issues you have noted. Thank you for your review.

6/10 Okay

Verificeret rejsende

Forretningsrejsende
good ppl running the place
The front desk was kind
Overnattede 2 nætter i juni 2020
Svar fra Dev den 26. jun. 2020
Thank you for your staying with us. And thanks for your feedback.