Dear Ketan,Thank you for a wonderful 5* review. We appreciate you taking the time yo share your fantastic experience with us, and we are pleased to learn that you found our new Garden Room menu offering plentiful options, our team to be helpful and our location so convenient. We hope that you choose to return to us again in the not too distant future.Kind Regards

Dear Katie, Thank you for choosing the DoubleTree Chester and for taking the time to offer your feedback. We are delighted to know that you enjoyed your visit, and we hope to see you again on a future visit!Kind Regards,

Dear Nassera,Thank you for choosing to stay with us recently and sharing your review of your time here at Doubletree Chester. We are sorry to learn that you experienced difficulties with the WiFi during your stay, our team are here to help and had we been aware of your concerns we are certain that we would have been able to resolve the connection issues.Warmest Regards

Dear Samuel,Thank you for sharing your 4* review with us. We appreciate your feedback and are pleased to learn that our team welcomed you so nicely and you enjoyed our delicious warm cookies. Kind regards

Dear Obinna, Thank you for taking a moment to share some feedback from your recent stay. It's amazing to see a 5* rating! W hope to welcome you back again soon. Kind regards,

Dear Richard, We are so pleased to read the kind comments you have made regarding your stay. We are sorry to learn of the issues at breakfast, but pleasing to learn you still enjoyed your time here with us. We hope to welcome you back again in the future. Kind regards,

Dear Rob,Thank you for taking a moment to share some kind words regarding your recent stay. We are so pleased to learn how much you enjoyed it. We hope to see you again in the future!Kind regards,

Dear Robin,Thank you for a perfect 10! We appreciate the time you have taken to share your feedback following from your stay. We are very pleased that you experienced a positive stay and we hope that you choose to return again in the future.Kind regards

Dear Jean,Thank you for taking the time to share your review of your recent stay with us at DoubleTree by Hilton Chester. We are delighted to learn how much you enjoyed so many areas of our hotel that you chose to visit. Please be assured that all feedback will be addressed with our team to ensure there is continuous improvement in both the service and facilities that we offer.We hope to be able to welcome you back to our hotel in the not too distant future.Warmest Regards

Dear Lynda,Thank you for your candid review, We appreciate both the 5* and constructive criticism. If only there was some exciting news that was relevant that we could share with you.......watch this space!Kind regards

Dear Kyle,Thank you for taking the time to share your experience with us. It would appear that on this occasion that not all elements of your stay have met with your expectations, and we are sorry to learn this. Guest satisfaction is of the highest importance too us and we appreciate when we have an opportunity to make things right for guests during their stay. We hope that you find a destination that satisfies your needs in the future.Kind regards

Dear Philip, Thank you for taking a moment to share this amazing 10* review with us. We are so pleased to learn how much you enjoyed your time at DoubleTree by Hilton Chester. We hope to see you again soon!

Dear Lynn,Thank you for choosing to stay with us recently and we are delighted to learn how much you enjoyed your time here at DoubleTree by Hilton Chester. It is fantastic to learn how much you enjoyed so many areas of our hotel. We are sorry that our check in time of 3pm was a little late for you and hope to be able to welcome you back in the near future.Warmest Regards

Dear James,Thank you for sharing your perfect 5 out of 5 rating and review of your recent stay at DoubleTree by Hilton Chester. It is especially pleasing that you felt well looked after by our team and hope to welcome you back to stay with us again in the future.Warmest Regards

Dear Mark,Thank you for sharing your perfect rating of your recent stay with us at DoubleTree by Hilton Chester. We are delighted to learn how much you enjoyed your time here and very much hope to be able to welcome you back in the not too distant future.Warmest Regards

Dear Ross, Thank you for taking the time to share some feedback on your recent stay. We are so pleased to learn that you felt our hotel to be clean. I am sorry to read you were unhappy about the 20 charge for the use of the facilities. Unfortunately spa access is not included in your room rate. Kind regards,

Dear Philip,Thank you for the perfect 10!Kind regards

Dear Elizabeth,Thank you for sharing your positive experience with us. We are delighted that you continue to return to us, and hope that enjoy our restaurant's evening service. We look forward to your return next year and hope that all of the breakfast meets with your expectations.Kind regards

Dear Mark,Thank you for taking the time to share your experience with us. We are sorry to learn that not all elements of your stay were as expected. We hope that we have another opportunity to welcome you back again in the future.Kind regards

Dear Martin, Thank you for taking a moment to share this review with us. We are pleased to see how much you enjoyed your stay from your amazing 10* rating. We hope to have the pleasure of welcoming you back again in the future. Warm regards,

Dear Rachel,Thank you for taking a moment to share some feedback with us. We are pleased to learn you enjoyed your stay and hope to welcome you back again soon!Warm regards,

Dear Ellie, Thank you for taking a moment to share some feedback with us. We are sorry to hear of the issue with the water temperature within the spa area during your time here. I can appreciate that this has impacted your stay and left you leaving with less than fond memories. We would love to investigate into this further. Please can I request that you contact the hotel directly so that we may have the opportunity to make this right with yourself. Warm regards, DoubleTree by Hilton Chester

Dear J, Thank you for taking a moment to share this amazing review with us. We are so pleased to learn how much you enjoyed your time here. We hope to welcome you back again on a future visit to DoubleTree Chester.

Dear Anne,Thank you for your perfect 10, We are so pleased to learn that you found your stay to be quiet and comfortable, and we hope that we can welcome you back to the hotel again soon.Kind regards

Dear Filippo,Thank you for taking the time to share your experience with us.Kind regards

Dear Simon,Thank you for taking the time to share your positive score of 10. We are delighted that you enjoyed your stay and hope to welcome you back again soon.Kind regards

Dear Damian, Thank you for taking the time to share some feedback from your recent stay. We are sorry to learn that on this occasion we have failed to meet standards and expectations. We do hope we have the opportunity to welcome you back in the future. Kind regards,

Dear Satish, Thank you for taking a moment to share this review. We hope to welcome you back again in the future. Kind regards,

Dear Matt, Thank you for taking a moment to share some feedback on your stay. It's amazing to see a 5* rating. We hope to welcome you back on your next visit to Chester. Warm regards,

Dear Clare, We are sorry to learn of your experience whilst checking in at DoubleTree Chester. We hope we have the chance to welcome you back again in the future. Warm regards,

Dear Jade, Thank you for taking a moment to leave this review. We hope to welcome you back again soon.

Dear Amanda,Thank you for taking the time to share your positive experience with us. We are very pleased to learn that you enjoyed your stay and hope that you choose to return to us again in the future.Kind regards

Dear Anna, Thank you for taking a moment to share this amazing review with us. We are so pleased to receive a 10* rating. We hope to welcome you back again soon!Kind regards,

Dear Sophie, Thank you for taking a moment to share this amazing review with us. We are so pleased to receive a 10* rating. We hope to welcome you back again soon!Kind regards,

Dear Georgina,We are pleased to learn that you found the location of the hotel and facilities that we have available to your liking. Please be aware that we do offer a range of rates to our guests including spa inclusive stays so that our guests can tailor their stay. We hope that you choose to return again in the future

Dear Anthony, Thank you for taking the time to share this amazing review. We are so pleased to learn how much you enjoyed your time here with us, and grateful for the brilliant comments you have made. We hope to welcome you back again soon! Kind regards,

Dear S,Thank you for choosing to stay with us recently and sharing your review of your time here. We are sorry that we were not able to meet your expectations on this occasion. As our pool is an integral part of the spa experience we don't feel this is suitable for any of our under 16 guests. We hope that you will consider staying with us again in the future.Warmest Regards

Dear Manon, Thank you for taking the time to share your amazing 10* rating with us. We can't wait to welcome you back again on your next visit to Chester. Warm regards,

Dear Luke, Thank you for taking the opportunity to share some feedback from your stay. We are so pleased to read your kind comments, and to know you had an enjoyable stay. We hope to welcome you back again in the future.

Dear Kirstie,Thank you for your 5* review, we are delighted that you enjoyed your stay and hope that we have an opportunity to welcome you back again in the future.Kind regards

Dear Robert, Thank you for taking a moment to share some feedback on your recent stay. We thank you for your constructive comments, as they will help us to further improve in terms of service. We do hope we have the opportunity to welcome you back again in the future. Kind regards,

Dear Chelsea, Thank you for taking a moment to share this review. We are sorry to learn on this occasion we did not meet your standards and expectations. We do hope to welcome you back again in the future. Warm regards

Dear Linda,Thank you for taking the time to share your experience with us. It looks like there are elements of your stay that did not meet with your expectations on this occasion and we are disappointed to learn this. We would like to hear how we could have improved your stay should you wish to share any details with us.Kind regards

Dear Andrew,We are so pleased to learn you enjoyed your room, and the location of our hotel was suitable for your needs. We hope to welcome you back again in the future!

Dear Stephen, Thank you for your 5* rating. We hope to welcome you back again soon!

Dear J, Thank you for your 5* rating. We hope to welcome you back again soon!

Dear Alpesh, We regret to learn that your experience at our hotel was not up to your expectations. We understand that the noise from your air con led to an unpleasant stay and we extend our sincerest apologies for any dissatisfaction you may have encountered. Please be assured, your feedback is of utmost importance to us and we will certainly pass it on to the relevant department in order to take corrective actions.Kind regards,

Dear Claire, Thank you for taking a moment to share some feedback on your recent stay. We are so grateful for your perfect 10* rating. We hope to welcome you back again in the near future!