Hoteller nær Donghuamen Archaeological Site

"Staff were very friendly and helpful upon arrival. Checking in was smooth and the lobby was beautiful. We requested a non-smoking room, which we got, and they also provided the buckwheat pillows as previously requested. We also received a surprising complimentary welcome snacks, with herbal dessert later on the first day. The room we got was beautiful with every traveller’s needs like toothbrushes and actual fabric towels. Plenty of electrical outlets for different electronic and also AC...

"This is a pretty new hotel. It is very clean and modern. The staff is also very helpful. When we checked in, the front desk told us free breakfast was not included in our reservation. However, I purposely searched hotel providing free breakfast when I made my reservation. Not sure what happened but the hotel was nice enough to provide breakfast for us. One small thing the hotel can improve is to install window screens on the windows alongside the stairs. Otherwise, bugs and mosquitoes can get...

"Cute hotel, great location, and very lovely staff."

"The staff were extremely friendly. I’d stayed in so many hotels across China, this one definitely stood out as one that went above and beyond in little ways that mattered—extra bottles of water, midnight snacks, free drinks, even provided free disposable facial wipes (first time seeing this). Very pleasantly surprised."

"The hotel is in a great location and the very helpful staff. The facilities are in decent condition but the AC doesn’t work well as it was controlled by the building management. Despite being a five star hotel, it doesn’t have a swimming pool."

"Clean room. They advertise bar in the hotel, and all the time was closed. They advertised minibar in the room, and only water available. No english at all from any employees, one of the employees was rude all the time."

"Excellent location with all necesary shops, rea houses, and restaurants around and access to great sites for visitors. Hotel is well designed and maintained, with helpful staff providing great information. Note if you take a taxi to the hotel, the driver can not send you directly to the hotel, but a easy walk towards front gate. Great stay, and we will surely be back for our next trip."

"Really nice staff who gave us a free upgrade to a suite. The room was nice and clean. The breakfast had options of both western and Asian dishes. "

"No freezer .Not friendly for insulin storage. It is normal that in China hotels do not provide service of storage of ice packs for medical use, but it is not normal for Sheraton. The last day we left , Staff activated one key for three times and we lost time on it and we nearly missed the train."

"Rooms are clean. Staff are very helpful. Room are very spacious."

"They charged 500 rmb in deposit for the hotel room, which is still not returned one month after of our stay. Have contacted the hotel serval times, every time we’ve told that they will fix it. But still nothing happen."

"My family and I stayed in 2 rooms. Both rooms were very clean and well maintained. The staff was friendly, welcoming, and very helpful. Highly recommended."