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Anmeldelser af The Abbey

The Abbey
14-16 Bath Parade, Cheltenham, England

Anmeldelser

9,6

Enestående

Bedømmelse på 10 − Fremragende. 113 af i alt 149 anmeldelser" "
Bedømmelse på 8 − Udmærket. 29 af i alt 149 anmeldelser" "
Bedømmelse på 6 − Okay. 6 af i alt 149 anmeldelser" "
Bedømmelse på 4 − Dårligt. 1 af i alt 149 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 0 af i alt 149 anmeldelser" "

9,6/10

Rengøring

9,6/10

Service og personale

9,0/10

Faciliteter

9,2/10

Overnatningsstedets tilstand og faciliteter

9,0/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

peter

Synes godt om: Rengøring, service og personale, faciliteter
Clean an neighborhood shopping,eating
Overnattede 1 nat i april 2024
Svar fra Alina den 26. apr. 2024
Dear PeterThank you for your recent stay with us at The Abbey Town House Cheltenham and for your time to give us such an amazing feedback!We are looking forward to your next visit soon! Warm regards,Alina Alina Florentina Robinson MIHGeneral Manager The Abbey Town House Cheltenham

10/10 Fremragende

??

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
スタッフの対応、施設の雰囲気などなど素晴らしかったです。 次回チェルトナムに訪問の機会があれば再度宿泊したいです。
Overnattede 1 nat i marts 2024
Svar fra Alina den 26. mar. 2024
Dear GuestThank you for taking the time to send us your review! "The friendliness of the staff and the atmosphere of the facility were wonderful." The feedback is amazing and we are grateful for it! Thank you once again!Looking forward to welcoming you back in the near future!Warm regards,AlinaAlina Florentina Robinson MIHGeneral Manager The Abbey Cheltenham

10/10 Fremragende

Kirsten

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Super cosy, comfortable, friendly and central
It was super cosy, so close to restaurants and the centre of Cheltenham, staff were super friendly.
Overnattede 1 nat i januar 2024
Svar fra Alina den 23. mar. 2024
Dear KirstenThank you for taking the time to provide us with your feedback following your stay with us! It is great to see that you have found us "cosy, comfortable and friendly". Looking forward to welcoming you back soon to The Abbey Cheltenham!Warm regards,Alina Florentina Robinson MIHInterim General Manager The Abbey Cheltenham

10/10 Fremragende

Mark

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Nice friendly and helpful staff…. Close to town centre/shops/bars etc Property was clean and quiet
Overnattede 2 nætter i januar 2024
Svar fra Alina den 23. mar. 2024
Dear MarkThank you for taking the time to fill your lovely review! Looking forward to welcoming you back soon to The Abbey Cheltenham!Warm regards,Alina Florentina Robinson MIHInterim General Manager The Abbey Cheltenham

8/10 Udmærket

Robin, Epsom

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i december 2023

6/10 Okay

Valerie

Rejste med partner
Synes godt om: Rengøring, service og personale
The staff were very helpful and understanding. The room was okay, there were some things which need attention.
Overnattede 1 nat i januar 2024

6/10 Okay

Alex

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Synes ikke om: Værelsets komfort
Good hotel, but check the details of your room
The hotel itself was really nice. However I had booked a single room, and I do not feel it was made clear online or during booking that the single room came with a separate bathroom which was across a landing from the room itself. I wouldn't have booked it otherwise. And for the price, that feels unfair. It's described as having a 'private bathroom' which I did not understand to mean 'separate bathroom'. Perhaps I was being naive. However, apart from this the stay was excellent. Fast check in, very welcoming, brilliant breakfast and nicely done room with lovely carpet.
Overnattede 1 nat i december 2023

10/10 Fremragende

Alberto

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great location
Overnattede 2 nætter i december 2023

10/10 Fremragende

Alison

Overnattede 2 nætter i november 2023

6/10 Okay

Paul

Synes godt om: Rengøring
Overnattede 3 nætter i oktober 2023

10/10 Fremragende

David

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i oktober 2023

8/10 Udmærket

Roger

Forretningsrejsende
Synes godt om: Rengøring, værelsets komfort
Nice location if a bit pricey.
Friendly with good location. A bit expensive for the facilities provided. Shower cubicle door in bathroom not working properly. Light breakfast fine.
Overnattede 1 nat i september 2023

8/10 Udmærket

ANNA

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 5 nætter i september 2023

10/10 Fremragende

John

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i september 2023

10/10 Fremragende

Donna

Overnattede 1 nat i september 2023

8/10 Udmærket

cynthia

Overnattede 1 nat i september 2023

10/10 Fremragende

Joy

Overnattede 2 nætter i september 2023

10/10 Fremragende

Fumika

Overnattede 2 nætter i august 2023

10/10 Fremragende

Robert

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Really good place to stay
Overnattede 2 nætter i juli 2023

10/10 Fremragende

Richard

Overnattede 1 nat i juli 2023

4/10 Dårligt

Satomi

Rejste med familie
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
評判の良いB&Bと聞いていたが、オーナーが変わったのか全く別の宿になっていた。最初の二　2日は朝シャワーのお湯が出なくて言いに行った。 3日目は朝食の時間になっても誰もいない。 4日目はタオルの交換がされていなかった。 色んなB&Bに泊まっていて、ある程度は許容できるが、そこそこの値段なので残念。次はないと思う。

8/10 Udmærket

Elaine

Overnattede 1 nat i juni 2023

8/10 Udmærket

Susan

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Greeted upon arrival but no name given, daughter had to ask, out of the 3 people we saw not one introduced themselves. Amelia helped carry bags to our room and ensured we checked in smoothly, on street car parking booked etc and gave us a list of local eateries when asked. First day breakfast was limited (no jams, only 2 slices of white bread left) but everything was clearly labelled and allergens highlighted. Tea tray in our room was not replenished and I asked for more milk in the room as, luckily, my daughter had brought her own teabags. Days 2 and 3 breakfast were much better for availability. Room was clean and a good size (online picture made it look smaller than it actually was), beds were comfortable, bathroom was a decent size. Bedroom was at the rear of the property so not much noise. On street parking was a bit of a problem, lucky to find a space and had to park at the top of the street well away from The Abbey. Surrounding area was a little run down but we used The Abbey as a base for exploring the Cotswolds. Would stay here again
Overnattede 3 nætter i maj 2023

10/10 Fremragende

Hilary

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
We really enjoyed our stay. It was a lovely little place. I was just sorry the cigarettes butts had not be emptied from the can by the front door, which smelled every time we walked passed. Other than that it was great!
Overnattede 2 nætter i maj 2023

10/10 Fremragende

Graham

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Wonderful
This is a fabulous hotel within walking distance of the city centre. Lovely rooms, very clean and great staff. Parking is in the street but the hotel gives you a voucher and it’s easy. There was a mixup with my car parking and I received a parking ticket but the hotel sorted it out and paid for the ticket without any issues. Wonderful service. 100% recommend. 10/10.
Overnattede 3 nætter i maj 2023

10/10 Fremragende

JULIAN

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great central location. Really friendly and helpful welcome. Would definitely stay here again, in fact plan to in the near future.
Overnattede 1 nat i april 2023

10/10 Fremragende

Gareth

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i marts 2023

10/10 Fremragende

Stuart

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Really nice stay at the Abbey. The staff are absolutely awesome, making you feel incredibly welcome and 'part of the family'. Lovely clean comfortable room with a very nice en-suite
Overnattede 2 nætter i februar 2023

10/10 Fremragende

William

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i marts 2023

10/10 Fremragende

Helen

Overnattede 1 nat i marts 2023

10/10 Fremragende

Cynthia

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Perfect stay in Cheltenham
The Abbey is a darling place to stay. Clean rooms, comfortable beds, and the most charming staff. Lovely breakfast and absolutely perfect location, close to everything . . . walkable to high street, tons of restaurants, the theatre, and the bus depot. I will definitely stay here again.
Overnattede 2 nætter i januar 2023

10/10 Fremragende

Mark

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2023

8/10 Udmærket

TIM

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Perfect positioned property for Montpellier and the center of Cheltenham …. Very clean and lovely comfy bed .. Staff friendly. Would recommend. Nice and warm and parking £3 a day with hotel permit …. Just speak or e mail the hotel to request this …

10/10 Fremragende

Jenalou

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Lovely & convenient stay
The hotel is just a stone's throw from the town centre. The room was lovely and very clean and the hosts were very nice. Would absolutely stay here again.
Overnattede 1 nat i december 2022

10/10 Fremragende

Phillip

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
A very quiet and comfortable property with wonderful staff.

6/10 Okay

Tomoka

Synes godt om: Rengøring
Overnattede 1 nat i september 2022

10/10 Fremragende

Lawrence

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i september 2022

10/10 Fremragende

Paul

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i september 2022

8/10 Udmærket

Jacqueline

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Very friendly and helpful host. Very clean room with a comfortable bed and all the essentials, Good breakfast and convenient location Good value for money. I shall teturn
Overnattede 3 nætter i august 2022

10/10 Fremragende

Philip Gwyn

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i oktober 2021

10/10 Fremragende

Hyun-Sub

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good position Friendly staff
Overnattede 1 nat i oktober 2021

10/10 Fremragende

Simon

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i september 2021

10/10 Fremragende

Anne

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Superb Hotel
I have Coeliac’s disease and Greg & Sophie were amazing. I even had gluten free sausage for my breakfast, which was a ver delicious breakfast! We would definitely like to stay at The Abbey Hotel again.
Overnattede 2 nætter i september 2021

10/10 Fremragende

JOHN

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i september 2021

10/10 Fremragende

Jonathon

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Stay here - everything a hotel should be !!
A real gem of a hotel. Had a wonderful stay. Perfect central location. Elegant stylish decor. Spacious room that was spotless. Relaxed atmosphere with a super chill owner / host who is always available to answer any questions and to ensure your stay is the best it could possibly be. Nothing is too much trouble. Ensures that it has the feel and comfort of a real home from home. Delicious breakfast. It was an absolute pleasure from arrival to departure. I have NEVER written a review of any hotel prior to this but the above needed to be said. Sophie - thank you !!
Overnattede 5 nætter i august 2021

10/10 Fremragende

Verificeret rejsende

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Well-located hotel, clean and comfortable rooms, friendly and attentive staff. Tasty, well-cooked breakfast, and an all-round pleasant stay. Parking is only available on the streets in Zone 1, but this cost is covered when you check-in by the hotel. I found a space easily. Would stay again!
Overnattede 1 nat i juli 2021

10/10 Fremragende

Keith

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Perfect place to stay.
The whole stay at The Abbey was perfect. I arrived early, got info where to park. Upon my return that evening, the welcome was just like being at home! The room was spot on, cleanliness and COVID restrictions as expected. Dont miss the breakfast! The owners were very busy, but, still made time for a morning chat, and extremely helpful. If i return to Cheltenham, this will be my place to stay.
Overnattede 3 nætter i juli 2021

8/10 Udmærket

kathryn

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
The room was very quiet The breakfast was excellent
Overnattede 3 nætter i juni 2021

10/10 Fremragende

Julie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i juni 2021

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i juni 2021