Reception

Anmeldelser af Queens Hotel Cheltenham

4 out of 5
Queens Hotel Cheltenham
The Promenade, Cheltenham, England

Anmeldelser

8,8

Fremragende

Bedømmelse på 10 − Fremragende. 508 af i alt 940 anmeldelser" "
Bedømmelse på 8 − Udmærket. 287 af i alt 940 anmeldelser" "
Bedømmelse på 6 − Okay. 97 af i alt 940 anmeldelser" "
Bedømmelse på 4 − Dårligt. 28 af i alt 940 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 20 af i alt 940 anmeldelser" "

9,2/10

Rengøring

8,8/10

Service og personale

8,6/10

Faciliteter

8,6/10

Overnatningsstedets tilstand og faciliteter

8,4/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Linda

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Lovely central hotel. Very comfortable room and friendly staff
Overnattede 2 nætter i maj 2024

10/10 Fremragende

Charles

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Wonderful hotel with tremendous, friendly and helpful staff
Overnattede 1 nat i maj 2024
Svar fra Chris Riddall den 25. maj 2024
Dear Charles, Its wonderful to hear such kind words! We are so glad that our staff left such a long lasting great impression on you. It was amazing to have you stay here with us. We hope to see you again soon. Sincerely, Chris Riddall, Nights Team Leader, Queens Hotel Cheltenham.

10/10 Fremragende

PRASHANT

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Central location, near parks, pubs supermarkets.
Overnattede 4 nætter i maj 2024
Svar fra Chris Riddall den 21. maj 2024
Dear Prashant, It was a pleasure to accommodate you during your time here in Cheltenham. Its always great to see our guests happy with their stay, we appreciate you taking your time to leave us your review. We hope to see you again soon. Sincerely, Chris Riddall, Nights Team Leader, Queens Hotel Cheltenham

8/10 Udmærket

Anne

Lovely duty manager
Overnattede 1 nat i maj 2024
Svar fra Chris Riddall den 19. maj 2024
Dear Anne, Thank you for taking the time to leave us a review! We are glad you enjoyed your stay here with us. We look forward to welcoming you back soon. Sincerely, Chris Riddall, Nights Team Leader, Queens Hotel Cheltenham

8/10 Udmærket

Dawn

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i maj 2024
Svar fra Chris Riddall den 19. maj 2024
Dear Dawn, Its amazing to see you enjoyed your stay here with us at The Queens Hotel Cheltenham in one of our delightful junior suites. We appreciate you taking the time to leave us this review. We hope to see you again soon, for another wonderful stay. Sincerely, Chris Riddall, Nights Team Leader, Queens Hotel Cheltenham.

10/10 Fremragende

Neil

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Service from checking in to taking lunch in the garden was all impeccable and all of the staff were very helpful and friendly. Will definitely be back
Overnattede 1 nat i maj 2024
Svar fra Chris Riddall den 13. maj 2024
Dear Neil, We always strive to provide a wonderful service to our guests and its great to hear your wonderful comments regarding you stay here with us. Its great to hear you're already planning to come back, we look forward to seeing you then. Sincerely, Chris Riddall, Nights Team Leader,Queens Hotel Cheltenham.

10/10 Fremragende

Steven

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 6 nætter i maj 2024
Svar fra Chris Riddall den 9. maj 2024
Dear Steven,Thank you for such a positive review! It was great to be able to accommodate you for 6 nights during you time here in Cheltenham. It would be a delight to see you again soon. Sincerely, Chris Riddall, Nights Team Leader, Queens Hotel Cheltenham.

10/10 Fremragende

William

Overnattede 1 nat i maj 2024
Svar fra Chris Riddall den 26. maj 2024
Dear William, Thank you for you review! its excellent to see you enjoyed your stay so much you decided to award us a 5/5 rating. We hope to see you again soon! Sincerely, Chris Riddall, Nights Team Leader, Queens Hotel Cheltenham.

8/10 Udmærket

kevin

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra Chris Riddall den 6. maj 2024
Dear Kevin, Thank you for you recent review of our hotel! its amazing to see that you were happy with your stay. We look forward to welcoming you back to The Queens Hotel Cheltenham very soon. Sincerely, Chris Riddall Nights Team Leader, Queens Hotel Cheltenham

8/10 Udmærket

Ian

Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra Chris Riddall den 6. maj 2024
Dear Ian, It was a pleasure to have you stay here with us. Its great to see such a positive rating. We look forward to seeing you again soon. Sincerely, Chris Riddall, Nights Team Leader, Queens Hotel Cheltenham

8/10 Udmærket

Graham

Overnattede 1 nat i april 2024
Svar fra Chris Riddall den 19. maj 2024
Dear Graham, It was a delight to welcome you here to The Queens Hotel Cheltenham. Its great to see such a positive rating regarding your stay. We hope to see you again soon. Sincerely, Chris Riddall, Nights Team Leader, Queens Hotel Cheltenham.

10/10 Fremragende

Ceri

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This was a night away for my wife and I. We thought the facilities and room were perfect for us. The hotel was in good repair but retained its period charm. The staff could not have been more helpful. Service in the restaurant was very attentive, and the breakfast was excellent. The quality of the food served up in the evening didn't quite live up to the high quality of the rest of our stay, but it was perfectly pleasant.
Overnattede 1 nat i april 2024
Svar fra Chris Riddall den 28. apr. 2024
Dear Ceri, Its been a delight to read through your review, thank you for taking the time to leave us such a wonderful rating! It's amazing to hear that room was perfect for you. Your feedback in relation to our staff is such a pleasure to hear, we all loved meeting you as much as you loved meeting us. We look forward hopefully seeing you again soon for another great stay! Sincerely, Chris Riddall, Nights Team Leader, Queens Hotel Cheltenham

8/10 Udmærket

Richard

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Central location, comfortable bed
Overnattede 1 nat i april 2024
Svar fra Chris Riddall den 28. apr. 2024
Dear Richard, Thank you for the great review of our hotel! We are glad that you enjoyed your stay in one of our beautiful city view rooms. We hope to see you again very soon! Sincerely, Chris Riddall, Nights Team Leader, Queens Hotel Cheltenham

10/10 Fremragende

Clare

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent stay. Lovely staff and superb breakfast!
Overnattede 1 nat i marts 2024
Svar fra Chris Riddall den 23. apr. 2024
Dear Clare, Its amazing to hear your give us such a positive review! We are glad you enjoyed your stay and loved our breakfast. We hope to see you again soon. Sincerely, Chris Riddall Nights Team Leader Queens Hotel Cheltenham

10/10 Fremragende

Carol

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Lovely spot.
Overnattede 1 nat i april 2024
Svar fra Chris Riddall den 21. apr. 2024
Dear Carol, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Its amazing to hear that you loved one of our delightful executive rooms during your stay here in Cheltenham. Sincerely, Chris Riddall Nights Team Leader Queens Hotel Cheltenham

10/10 Fremragende

Keith

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Lovely hotel, great location, great staff, rooms and facilities- all in all very enjoyable
Overnattede 1 nat i april 2024
Svar fra Chris Riddall den 21. apr. 2024
Dear Keith, Its amazing to hear your kind words regarding your recent stay here with us at The Queens Hotel Cheltenham. We are so glad to hear that you enjoyed your stay, we look forward to seeing you again soon. Sincerely, Chris Riddall Nights Team Leader Queens Hotel Cheltenham

6/10 Okay

Suzanne

Rejste med partner
Synes godt om: Rengøring, service og personale
Loved the location. Hotel was lovely. Downside, our room was location next to some fans or air con units and they made a continuous noise all night which was difficult if your used to a quiet space when you go to sleep. If we’d been on the other side of the hotel away from the noise it would have been a 5* break.
Overnattede 1 nat i april 2024

10/10 Fremragende

Laura

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful hotel in a great area
Overnattede 1 nat i april 2024
Svar fra Chris Riddall den 21. apr. 2024
Dear Laura, Thank you for the great review of our hotel! Its wonderful to hear your kind words. We are happy to hear that you loved your stay and we hope to see you again soon. Sincerely, Chris Riddall Nights Team Leader Queens Hotel Cheltenham

10/10 Fremragende

Martin

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Exvellent accommodation and food in Victoria's was to die for
Overnattede 2 nætter i april 2024
Svar fra Chris Riddall den 21. apr. 2024
Dear Martin, Its been a delight to read your review, our chef is so happy to hear that you loved the food he cooked up for you. We hope to see you again very soon! Sincerely, Chris Riddall Nights Team Leader Queens Hotel Cheltenham

8/10 Udmærket

Greg

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very central and within Montpellier area.
Overnattede 2 nætter i april 2024
Svar fra Chris Riddall den 20. apr. 2024
Dear Greg, We are so happy to hear that you enjoyed your 2 night stay. Thank you for such a wonderful review! We will look forward to seeing you again very soon. Sincerely, Chris Riddall Nights Team Leader Queens Hotel Cheltenham

10/10 Fremragende

Marion

Rejste i en gruppe
All very pleasant No complaints
Overnattede 2 nætter i april 2024
Svar fra Chris Riddall den 16. apr. 2024
Dear Marion, Thank you for giving our hotel such a great rating! We are happy to hear that you enjoyed staying with us, We hope to see you again soon. Sincerely, Chris Riddall Nights Team Leader Queens Hotel Cheltenham

10/10 Fremragende

Vivien

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Lovely room. Very nice staff especially Natasha. Excellent position too.
Overnattede 2 nætter i april 2024
Svar fra Chris Riddall den 16. apr. 2024
Dear Vivien, We would like to thank you for taking your time to leave such wonderful comments regarding your stay here with us at The Queens Hotel Cheltenham. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that you words will leave the them smiling. We look forward to welcoming you back to The Queen's Kind Regards, Chris Riddall Nights Team Leader Queens Hotel Cheltenham

8/10 Udmærket

Joanne

Overnattede 1 nat i april 2024
Svar fra Chris Riddall den 6. maj 2024
Dear Joanne, Its a pleasure to receive such a positive rating of our hotel. We are so happy that you enjoyed your stay here with us! Sincerely, Chris Riddall, Nights Team Leader, Queens Hotel Cheltenham.

10/10 Fremragende

David

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
A good quality hotel in central Cheltenham. The hotel is smart; well maintained; and has very efficient check in staff. All in all very good, although i woukd have expected the tea/coffee to have been automatically been topped up when the room was serviced.
Overnattede 2 nætter i april 2024
Svar fra Chris Riddall den 14. apr. 2024
Dear David, We very much appreciate your comments regarding your stay at the The Queens Hotel Cheltenham We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, we will take on board what you have mentioned. We hope to see you again soon for another wonderful stay. Sincerely, Chris Riddall Nights Team Leader Queens Hotel Cheltenham

10/10 Fremragende

Peter

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
We like the Queens and often visit. The outside fans beneath our bedroom were noisy.
Overnattede 2 nætter i april 2024
Svar fra Chris Riddall den 14. apr. 2024
Dear Peter, Thank you for the great review of our hotel! We always appreciate all the feedback we receive. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Chris Riddall Nights Team Leader Queens Hotel Cheltenham

10/10 Fremragende

KENNETH

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Chris Riddall den 13. apr. 2024
Dear Kenneth, Thank you for your recent review. Its a pleasure to hear that you enjoyed one of our beautiful junior suites. We hope to see you again soon. Regards, Chris Riddall Nights Team Leader Queens Hotel Cheltenham

10/10 Fremragende

Seema

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice large room and bathroom. Efficient and friendly staff.
Overnattede 1 nat i april 2024
Svar fra Chris Riddall den 12. apr. 2024
Dear Seema, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Out staff love your comments. Sincerely, Chris Riddall Nights Team Leader Queens Hotel Cheltenham

6/10 Okay

Sapphire

Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Most of the staff are friendly, and the room service is good. However, the facilities in the room need improvement. The bedside reading lamp is broken, and the bedside lamps can only be switched on through the button by the bulb, which is a bit dangerous for children. Additionally, the switch on the bedboard does not work. The carpet needs cleaning. Also, the hotel is very close to the building opposite; from the window, I can see it very clearly, so I have to keep the curtains closed all the time while staying there. Lastly, the pillows need cleaning, as there are feathers coming out of them
Overnattede 2 nætter i april 2024

10/10 Fremragende

paul

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Stayed here many times and will be returning. Lovely place close to bars and restaurants, highly recommended
Overnattede 2 nætter i februar 2024
Svar fra Chris Riddall den 9. apr. 2024
Dear Paul, Its always a pleasure to have you stay with us. Thank you for the great review of our hotel! Its always wonderful to hear such high praise. We are glad that you enjoyed your stays and we hope to see you again soon for another great stay! Sincerely, Chris Riddall Nights Team Leader Queens Hotel Cheltenham

8/10 Udmærket

wayne

Rejste med partner
Very nice, comfortable old hotel with charm and history.
Overnattede 5 nætter i marts 2024
Svar fra Chris Riddall den 8. apr. 2024
Dear Wayne, We very much appreciate your comments regarding your stay here with us at The Queens Hotel Cheltenham. We loved accommodating you during your 5 night stay while you were travelling in the UK. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. Our Hotel has a rich history and it was a pleasure to share it with you. Were so happy that our beautiful hotel was able to wow you with its charm. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Chris Riddall, Nights Team Leader, Queens Hotel Cheltenham

10/10 Fremragende

D'Yen

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very satisfied, well kept hotel. Very clean.
Overnattede 1 nat i marts 2024
Svar fra Chris Riddall den 6. apr. 2024
Dear D'Yen, We very much appreciate your comments regarding your stay here in Cheltenham. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Your comments have been passed onto our housekeeping team who are delighted with your kind words regarding how well kept the hotel is. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Chris Riddall, Nights Team Leader, Queens Hotel Cheltenham

10/10 Fremragende

Lesley-Jane

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024
Svar fra Chris Riddall den 6. apr. 2024
Dear Lesley-Jane, Thank you for the great review and ratings of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Chris Riddall, Nights Team Leader, Queens Hotel Cheltenham

10/10 Fremragende

Geoff

Synes godt om: Rengøring, service og personale
Overnattede 2 nætter i januar 2024
Svar fra Chris Riddall den 5. apr. 2024
Dear Geoff, Thank you for the great review of our hotel! We are glad that you enjoyed your 2 night stay here with us at The Queens Hotel Cheltenham. We hope to see you again soon. Sincerely, Chris Riddall, Nights Team Leader, Queens Hotel Cheltenham

10/10 Fremragende

Sandrs

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024
Svar fra Chris Riddall den 5. apr. 2024
Dear Sandrs, We very much appreciate your recent ratings regarding your stay at the with us here in Cheltenham We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Its wonderful to head that you enjoyed the staff and service we provide. Thank you for your kind feedback, and we hope to see you again soon.. Sincerely, Chris Riddall, Nights Team Leader, Queens Hotel Cheltenham

8/10 Udmærket

Benedict

Overnattede 1 nat i marts 2024
Svar fra Chris Riddall den 21. apr. 2024
Dear Benedict, Thank you for the great review of our hotel! We are glad that you enjoyed your stay in one of our beautiful city view rooms. We hope to see you again very soon. Sincerely, Chris Riddall Nights Team Leader Queens Hotel Cheltenham

10/10 Fremragende

Michele

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Our stay started uncomfortably but ended very well. Staff were responsive to our difficulty with an over heated room and air conditioning not working. Facilities were good and we came away really refreshed.
Overnattede 3 nætter i marts 2024
Svar fra Chris Riddall den 1. apr. 2024
Dear Michele, We very much appreciate your comments regarding your stay here at The Queens Hotel Cheltenham. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, we look forward to welcoming you back to The Queen's Kind Regards, Chris Riddall Night Team Leader

10/10 Fremragende

Terence

Rejste med partner
Great position and staff, management first class. Highly recomend!!
Overnattede 2 nætter i marts 2024
Svar fra jack den 31. mar. 2024
Dear TerenceIt was a pleasure reading your review. Thank you for your comments... I was very pleased to hear you enjoyed your stay and we look forward to seeing you again.Kind RegardsJack NeuschwanderReception Team Leader - The Queens Hotel

10/10 Fremragende

Martin

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great hotel
Overnattede 1 nat i marts 2024
Svar fra Natasha Holland den 27. mar. 2024
Dear Martin, thank you so much for taking your time to rate your stay 5 out of 5 at the Queens Hotel Cheltenham. We are glad to hear that you that you enjoyed the Hotel. We hope to see you again soon and that your next visit will be as pleasant as the previous one. Sincerely, Natasha Holland. Reception Manager - The Queens Hotel Cheltenham.

10/10 Fremragende

Gerald

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Best Hotel position in Cheltenham .Very comfortable and warm accommodation suited us perfectly.
Overnattede 1 nat i marts 2024
Svar fra Natasha Holland den 19. mar. 2024
Dear Gerald, thank you for taking time to rate your stay at the Queens Hotel Cheltenham. We hope your next visit will be as pleasant as the previous one. Sincerely, Natasha Holland. Reception Manager - The Queens Hotel Cheltenham.

8/10 Udmærket

Angela

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i marts 2024
Svar fra Natasha Holland den 19. mar. 2024
Dear Angela, thank you for taking time to rate your stay at the Queens Hotel Cheltenham. We hope your next visit will be as pleasant as the previous one. Sincerely, Natasha Holland. Reception Manager - The Queens Hotel Cheltenham.

10/10 Fremragende

Philip

Overnattede 1 nat i marts 2024
Svar fra Natasha Holland den 27. mar. 2024
Dear Philip, thank you so much for taking your time to rate your stay 5 out of 5 at the Queens Hotel Cheltenham. We hope to see you again very soon and that your next visit will be as pleasant as the previous one. Sincerely, Natasha Holland. Reception Manager - The Queens Hotel Cheltenham.

8/10 Udmærket

Roger

Overnattede 2 nætter i februar 2024
Svar fra Natasha Holland den 27. mar. 2024
Dear Roger, thank you for taking your time to rate your stay with 4 out of 15 at the Queens Hotel Cheltenham. We hope to see you again soon and that your next visit will be as pleasant as the previous one. Sincerely, Natasha Holland. Reception Manager - The Queens Hotel Cheltenham.

8/10 Udmærket

ikumi

Overnattede 3 nætter i februar 2024
Svar fra Natasha Holland den 27. mar. 2024
Dear Ikumi, thank you so much for taking your time to rate your stay 4 out of 5 at the Queens Hotel Cheltenham. We hope to see you again soon. Sincerely, Natasha Holland. Reception Manager - The Queens Hotel Cheltenham.

8/10 Udmærket

Ian

Overnattede 1 nat i februar 2024
Svar fra jack den 5. mar. 2024
Dear Ian, thank you for taking time to rate your stay at the Queens Hotel Cheltenham. We hope your next visit will be as pleasant as the previous one. Sincerely, Natasha Holland. Reception Manager - The Queens Hotel Cheltenham.

10/10 Fremragende

Richard

Overnattede 1 nat i februar 2024
Svar fra jack den 5. mar. 2024
Dear Richard, thank you for taking time to rate your stay at the Queens Hotel Cheltenham. We hope your next visit will be as pleasant as the previous one. Sincerely, Natasha Holland. Reception Manager - The Queens Hotel Cheltenham.

10/10 Fremragende

jojo

Overnattede 2 nætter i februar 2024
Svar fra jack den 5. mar. 2024
Dear Jojo, thank you for taking time to rate your stay at the Queens Hotel Cheltenham. We hope your next visit will be as pleasant as the previous one. Sincerely, Natasha Holland. Reception Manager - The Queens Hotel Cheltenham.

10/10 Fremragende

Sean

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great location, friendly staff, comfy clean rooms
Overnattede 1 nat i februar 2024
Svar fra jack den 3. mar. 2024
Dear SeanThank you for your great review! Really pleased to hear you enjoyed your stay and we hope to see you again soon.Kind RegardsJack NeuschwanderReception Team Leader - The Queens Hotel

10/10 Fremragende

kenneth

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Really good hotel
Overnattede 1 nat i februar 2024
Svar fra jack den 5. mar. 2024
Dear Kenneth, thank you for taking time to rate your stay at the Queens Hotel Cheltenham. We hope your next visit will be as pleasant as the previous one. Sincerely, Natasha Holland. Reception Manager - The Queens Hotel Cheltenham.

10/10 Fremragende

David

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Nice regency style Hotel, good parking,excellent reception staff, room was good size comfortable bed, excellent shower. Good spot for town and nearby restaurants.
Overnattede 2 nætter i februar 2024
Svar fra jack den 3. mar. 2024
Dear DavidThank you for your comments regarding your stay at the Queens.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, we look forward to welcoming you back to the Queens soon.Kind RegardsJack NeuschwanderReception Team Leader - The Queens Hotel

8/10 Udmærket

Andrew

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i februar 2024
Svar fra jack den 5. mar. 2024
Dear Andrew, thank you for taking time to rate your stay at the Queens Hotel Cheltenham. We hope your next visit will be as pleasant as the previous one. Sincerely, Natasha Holland. Reception Manager - The Queens Hotel Cheltenham.