Hoteller nær Charterwood Park

"Property was very clean. Staff friendly and knowledgeable Didn’t have time to experience the amenities. "

"Night/early morning staff could be a little kinder"

"I like the outside grill /sitting areas."

"Great hotel"

"King suite - accessible room. Had a Murphy bed that was a queen size and not a normal king bed as stated and reserved. Room layout was really good and roomy with a nice mini-bar area. Bathroom has some maintenance issues. Shower had some mold on the caulking by the base. Walls had holes in it from trying to hang hand rail by toilet and the toilet is not an ADA high toilet. It was so low it was hard to sit and stand. The wallpaper is peeling off walls in breakfast and dining area. ...

"Great stay. Parking is challenging with COPD. Parking Garage is across the street."

"Love"

"Staff were great! We had a couple of minor problems but they were very quick to correct the issues! The Korean restaurant was very good too. "

"Appreciated staying in a facility that was up to date and modern. Only complaint we have is that the elevator took way too long to close the doors, even when the button was pushed to close the doors (it did not respond)."

"We had a handicapped accessable room and the shower did not work properly. The hand held spray did not work. I told the front desk and they had a repairman come and fix it the next day. It then worked but it leaked horribly. The staff was good to get someone to look at it but the repairman did a less than good job."

"Comfortable room with all the amenities. Fabulous breakfast. Friendly staff. "

"It was decent until I saw a mouse on my bedside table the next morning. Not gonna lie, really didn’t like that. I called the front desk and they offered to move me to another room but since I was checking out in five hours, I didn’t feel like it was necessary. There were ants around the syrup container lid in the breakfast area. But other than that, it was a nice stay. Plenty of restaurants and very convenient."

"Parking lot is in need of refurbishment. The complementary water bottle in my room was opened and partially empty, the small bottle of lotion was empty, the back of the toilet had hair on it, the sink drained slowly and built up when running/brushing teeth. The bed was comfortable, however. The pool was out of service and we were not advised prior to check in. The staff was friendly."

"Didn't stay for breakfast. I woke up at 1 am and got the hell out of there. I only booked it because I wanted to watch the draft and smoke cigars. Yes that's right you can still get smoking rooms there. "

"Check in was easy, room was clean, bed was firm and I loved that. Would stay again should I pass through the area again. "

"Staff was nice"

"The day we check-in they gave us a room that a"

"Breakfast menu was satisfactory, felt tge parking was safe and secured, room could have reviewed once again before guest check in (remaining hair in bathroom shower and the toilet), staff was respectful."