Hoteller med pool i Charlotte

"The staff was extremely kind and helpful, especially the young man running the front desk (and operating everything at breakfast). He obviously takes great care in his job and wants to make sure customers are well taken care of, which is always good to see. The building is aged, but appropriate for the price, especially with the service provided."

"clean and decent breakfast"

"The room was very clean. And the bed and pillows were wonderful!"

"Juana, at the front desk, went above and beyond to make our stay flawless. She was friendly and super helpful. I cannot speak highly enough of the phenomenal service we received from Juana during our visit. Whether offering great local recommendations or simply checking in to ensure our comfort, her attention to detail made a noticeable difference. Juana's natural ability to connect with guests turned a standard hotel stay into a truly memorable trip. She's an absolute keeper. Hyatt is lucky to...

"Very nice location. We would use it again."

"I had an issue with this hotel in the past where we asked for a late check-out to which we were granted, but the manager took it upon himself to then enter our room when I walked a load out... just as my wife was getting out of the shower. It was a whole big ordeal where I almost got the police involved and after this stay, I almost wish I had. It's been a few years since we've been to this location and it's under new management but I'll be damned if the same thing didn't happen this morning!...

"We did not have breakfast we just got on the road early. Just stayed one night to go to my grandmothers family graves.We do this every year now and love to stay here."

"Top quality!"