Hoteller i Charlotte

"The staff was extremely kind and helpful, especially the young man running the front desk (and operating everything at breakfast). He obviously takes great care in his job and wants to make sure customers are well taken care of, which is always good to see. The building is aged, but appropriate for the price, especially with the service provided."

"The lobby was bright and inviting. The room was clean and spacious, very comfortable seating choices. The staff seemed friendly and helpful. The stay was better than some places but not excellent. Maintaining things properly is a detail that makes the difference. The box spring on the bed broke, the pancake machine was broken and not expected to be fixed for weeks, one of the pieces of workout equipment did not work and another did not work properly. We had hoped for better."

"Super nice staff. I found this place after a paid booking was cancelled at another hotel. A little further out that I would like but it was worth it. I got to check out some local bars in Charlotte. A big shout out to Frank. He checked me in and the other staff was very friendly. If you want something clean, inexpensive and not a bad drive to MSU, check out this place."

"Very nice location. We would use it again."

"Drove 2 hours to Hotel and was informed by staff there that Expedia's computers were not communicating properly with theirs. They could not honor reservation confirmation, and charged me for the stay, I had to go to a different hotel. Now Expedia states it will take 10 days to get the charge reversed. Residence Inn staff simply just sent me on my way. Not even helpful to call around yet they gave a confirmation and everything. "

"if your looking for a very comfortable room that is clean with a very friendly and welcoming family to welcome you in this is the place for you. Love the feel of staying in your grandmas guest room for the night. "

"We did not have breakfast we just got on the road early. Just stayed one night to go to my grandmothers family graves.We do this every year now and love to stay here."

"We booked this room for Memorial Day weekend to have a small vacation with our grandchildren in Michigan. We were looking forward to using the restaurant and bar and the kids were excited to spend the day in the indoor pool. For some reason the hotel decided to close the restaurant, bar, and pool on Memorial Day. WHAT????? The holidays are when people visiting family rent hotel rooms. We were not notified of this when we booked. Also they had the water turned off for four hours one day. This...

"I had an issue with this hotel in the past where we asked for a late check-out to which we were granted, but the manager took it upon himself to then enter our room when I walked a load out... just as my wife was getting out of the shower. It was a whole big ordeal where I almost got the police involved and after this stay, I almost wish I had. It's been a few years since we've been to this location and it's under new management but I'll be damned if the same thing didn't happen this morning!...

"The room was very clean. And the bed and pillows were wonderful!"

"$5 parking, $6 sprite, pool out of order, front desk guy inhospitable"

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"The only thing missing was a coffee pot in the room. Otherwise it was a great stay , clean and comfortable. The jacuzzi was a complete bonus. "

"This hotel was amazing! Did not utilize the breakfast but it was great for our stay!"

"Very nice room furnishings and bath. Vending machine did not work properly."

"Top quality!"

"The staff was amazing! They are very thorough and helpful! Breakfast was fantastic! Will come back!"

"Very clean hotel. Our room was very minimalistic and sterile looking. Bed was not very comfortable. Rooms could do with some paintings, "

"My only complaint, mildew at the bottom of the shower. Everything else was great."