Kære værdsatte gæst, Tak, fordi du tog dig tid til at gennemføre vores online undersøgelse vedrørende dit nylige ophold på vores hotel. På vegne af hele vores team vil jeg gerne undskylde, at de ikke overskred dine forventninger. Din tilfredshed er vigtig for os, og vi bruger den feedback, du har givet, til at gøre forbedringer for at sikre, at vi tilbyder en enestående oplevelse for vores gæster i fremtiden. Jeg håber, at du vil overveje at bo hos os igen, så vi kan få en ny chance for at give dig en overlegen oplevelse. Med venlig hilsen Holly Wright Gæsteservicechef

Greetings Esben, We want to thank you for taking the time to complete our online survey regarding your recent stay here at hotel. We have received your score on your stay and it indicates to us that you enjoyed your accommodations. This brings us great joy!! We want our guest to feel we are their home away from home. We want to thank you for giving us a awesome score of 8!! We look forward to seeing you again in the near future!! Kind regards, Holly Wright Guest Service Manager

Dear Graham,I'm was unaware of this before today, but I can assure you it does not take 4 days to find me. When I looked into this, you were charged for the first night and Expedia was credited for the remaining 3. They should refund you if we did not charge them.Hope you feel better,HP

Dear James,Our renewal begins in August and we will be brand new soon.Thanks,HP

Very sorry you were not pleased. My team works very hard to serve our guests and our community.Thanks,HP

Dear Ashlee,Sorry we did not please you. Our renewal begins in August and we will be new soon. My team works hard to serve all of our guests and our community.Thanks,HP

Thanks James. You are very kind.HP

Thank you for staying at Comfort Inn Downtown Charleston! We're thrilled you enjoyed our convenient location and found everything you needed in your room. Your satisfaction is our top priority, and we're constantly striving to exceed your expectations. We look forward to welcoming you back for another delightful stay soon!

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