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I had a terrible experience with Largo, cause I didn't even get to stay in it. I urge you to read this before consider booking Largo. I booked 2 rooms for 2 nights at Largo. Before going, I didn't read the instruction and didn't know Largo check-in time was from 8am-6pm, and they do not offer after-hours check-in. So the 1st night I arrived at 7:30ish and no one was there. I understand that is my personal mistake that I didn't read the instructions so I couldn't stay for the night. This is stated in Largos check-in instructions (attached): The front desk is open daily from 8am-6pm. This property doesn't offer after-hours check-in. Guests arriving late won't be able to check-in UNTIL THE NEXT MORNING. So to my understanding, based on the instructions GIVEN BY LARGO, if I arrive late I won't be able to check-in right away, I'll have to wait till the next morning. Which I did, I went the next morning and was hoping to check-in for my 2nd night. The staff told me the entire booking was canceled because I didn't chcek-in on time. As a customer, I read what I saw on the site, and it said nothing about arriving late would cancel the entire booking, what it said was "check-in until the next morning". If you have such policy, you should have stated it clearly on the site, this is deceiving customers. I reported this matter to hotels.com and only asking for refund for my 2nd night, but Largo refused. I am writing this to share my experience and hope no one would go through this again.