Hoteller nær Centerpoint Medical Center

"My only complaint was with Expedia. Paid for a king room, but when we checked in the desk said they only had queen rooms. Was told we would receive a refund as the room was slightly less, but never did."

"Great location, love the pond behind the hotel, great for a morning walk"

"Our 2nd stay at this property. Nice, clean, good accommodations. Kids love the pool area and pool table room. Nice outdoor space and a walking trail behind. Workout room has good equipment and there's laundry. Friendly staff as well"

"Absolutely no issues with the facilities; clean, new, spacious, great rates, cozy lobby area and great little breakfast/area. Only small snag was the unwillingness to put our parties’ 2 rooms close or at least on the same floor, either beforehand or at check-in (after telling me on the phone they couldn’t do it until we were there). We ended up on 2 different floors, didn’t seem at any point that they were ever going attempt to put the rooms close. Would still stay here again!"

"Clean, spacious, easy to check in. "

"I only stayed one night so I didn’t really use any amenities. The bed was very comfortable and quiet we slept good."

"Stuff we’re super friendly and very helpful. Honest review, the facility needed updated badly. My issue is that the hotel one is not cheap and two paying money and having a terrible experience is not good for business. The first room we in had absolutely no hot water. Took almost an hour for us to give the “hot water heater” time to upgrade those. The toilet also leaked when flushed. The we got moved another room where the window seal was damaged and still no hot water. It was too late to go do...

"It was all pretty good. "

"Clean hotel, needs some upgrading though. I like the location"

"We stayed one Night - but had some issues - first they wanted US to pay for breakfast but it was pre Paid. In the end we Got it with out payment. And then the smell In the elevators was horrible"

"My stay at Silver Heart was truly magical. The property is stunning and full of character, and everything was sparkling clean. I could not have felt any more welcomed and will absolutely stay there again if and when I'm in Kansas City area next time. "

"The staff were friendly, the room was clean, the shower was very good."

"Great breakfast! "

"Friendly, helpful staff, good choice of continental breakfast options, clean rooms with fresh sheets, and excellent, free WiFi. "

"Staff was great and we loved the room. We will be coming back to stay again. "

"Clean rooms, staff was friendly, close to venue. Would definitely stay here again."

"It was nice enough for what we needed. The beds were not comfortable for me, and they cut off breakfast too early. Breakfast was pretty bland and very basic, processed eggs and cereal. It was fairly clean. I've stayed in worse places but will try something else next time."

"a cup of coffee was 4.65. Complimentary coffee was not available.............drove to Quick Trip and spent 2.49. Hotel was ok but the 4.65 for Starbucks won't work for us."

"The room was quiet and peaceful. It was clean the staff were excellent. It was enjoyable to walk around the grounds."

"Loved my stay. Very clean & well maintained place."