Hoteller nær Centerpoint Community Ice

"My only complaint was with Expedia. Paid for a king room, but when we checked in the desk said they only had queen rooms. Was told we would receive a refund as the room was slightly less, but never did."

"Hotel was clean and employees were friendly and helpful."

"Our 2nd stay at this property. Nice, clean, good accommodations. Kids love the pool area and pool table room. Nice outdoor space and a walking trail behind. Workout room has good equipment and there's laundry. Friendly staff as well"

"Clean, spacious, easy to check in. "

"I only stayed one night so I didn’t really use any amenities. The bed was very comfortable and quiet we slept good."

"Absolutely no issues with the facilities; clean, new, spacious, great rates, cozy lobby area and great little breakfast/area. Only small snag was the unwillingness to put our parties’ 2 rooms close or at least on the same floor, either beforehand or at check-in (after telling me on the phone they couldn’t do it until we were there). We ended up on 2 different floors, didn’t seem at any point that they were ever going attempt to put the rooms close. Would still stay here again!"

"Stuff we’re super friendly and very helpful. Honest review, the facility needed updated badly. My issue is that the hotel one is not cheap and two paying money and having a terrible experience is not good for business. The first room we in had absolutely no hot water. Took almost an hour for us to give the “hot water heater” time to upgrade those. The toilet also leaked when flushed. The we got moved another room where the window seal was damaged and still no hot water. It was too late to go do...

"It was all pretty good. "

"Clean hotel, needs some upgrading though. I like the location"

"We stayed one Night - but had some issues - first they wanted US to pay for breakfast but it was pre Paid. In the end we Got it with out payment. And then the smell In the elevators was horrible"

"Clean rooms, staff was friendly, close to venue. Would definitely stay here again."

"The staff were friendly, the room was clean, the shower was very good."

"My stay at Silver Heart was truly magical. The property is stunning and full of character, and everything was sparkling clean. I could not have felt any more welcomed and will absolutely stay there again if and when I'm in Kansas City area next time. "

"It was nice enough for what we needed. The beds were not comfortable for me, and they cut off breakfast too early. Breakfast was pretty bland and very basic, processed eggs and cereal. It was fairly clean. I've stayed in worse places but will try something else next time."

"Friendly, helpful staff, good choice of continental breakfast options, clean rooms with fresh sheets, and excellent, free WiFi. "

"If you are desperate and need a room for the night then this could be the place for you. The hotel is very dirty. You can see the filth in the shower, toilet seat. I had to got to the store and clean my room. The tv remote head sticky. Who knows when or if the bed sheets were changed. I had to use my sweater for a pillow. They serve breakfast but I didn’t eat it. "

"Great breakfast! "

"Staff was great and we loved the room. We will be coming back to stay again. "

"The room was surprisingly spacious and very clean. Staff are super friendly. The only down side is that there is a gas station right next to the property and all the noise filtered right into our room. Blaring music, fights, people yelling, we heard it all! Other than that, very nice hotel and good value for the price. "