Hotel i Cay Bay, Cole Bay

"Simpson Bay Resort is truly wonderful. The staff is warm and friendly. The view is spectacular and to top it off you can walk to many casinos and eateries. Now on the down side, I DO NOT recommend you eat dinner at Ka Patrona. Their breakfast is good but dinner is a bust! The food was tasteless and unappealing. How can you mess up spaghetti with garlic and oil? Other than that, I highly recommend Simpson Bay Resort."

"Super facility with very friendly atmosphere."

"What a gem to have found this place!! I’m at the age where I don’t want the crowds, just a peaceful stay, with great views and can maneuver easily to where I need. This one had it! The grounds are maintained really well. The way the rooms were designed, you don’t have to look into someone else’s space right next door to you. The private balcony had a table/chairs and a lounger.. Perfect for the family! And the view was amazing!! The unit was spacious and clean and my party of 3 had plenty of...

"It was a good stay, nice convenient location."

"While the resort grounds itself were beautiful, the staff and food were very lackluster. Upon our arrival, we found that our television was not working correctly and requested someone fix it so that we could watch television on the rare occasions that we were in the room. That request took almost an entire day to resolve. The only reason why we had a working television is because the woman from the front desk came with us to our room and fixed that for us. We did not know that the resort seems...

"Fik en noget overfladisk velkomst. Der blev oplyst at det var vigtigt at man laaste begge laase til vaerelset, men laasen paa haandtaget var meget svaer at indstille. Laasen var tydeligt klar til udskiftning. Medarbejderne blev foerst "smilende" i loebet af opholdet. Morgenmaden som vi fik en voucher til paa den naerliggende bistro "Pelican" var ikke en rigtig morgenmad. Man skulle vaelge mellem een drikkevare (kaffe/te el vand eller juice f. eks) og een madvare (f. eks aeg og bacon paa en...

"Breakfast was very good, However, it takes too much time to receive your food. They need to make the process faster and smoother. My room was very clean and the cleaning person did a very good job. Staff were very helpful. The parking was just fine."

"Great"

"Vi blev mødt af super venlige personale i receptionen og blev godt behandlet. Den mistede bagage fra flyet, blev vi orienteret om, lige så snart det ankom til hotellet."

"Clean room and parking"

"Great property location. Friendly staff. Clean rooms however kitchen appliances and utensils need a bit of upgrades. Other that that my stay was very satisfying."

"Fint sted og tæt på vandet "

"My stay at the hotel was excellent. Quiet easy access to the beach good parking and also pool accessibility."

"This was our 3. stay and it has totally CHANGED. We got a room smelling so bad of smoking and no excuse. The location is FANTASTIC by the beach and the smiling girl at the restaurant at night are wonderful. But the staff manager she is full of stories. We bought friends from Europe this time and they were treated so bad-like running after them at the beach with the bill for drinks they already had payed to another waiter. We paid a bill and and then they charged the same bill with our friends...

"Sonesta was alright as a whole. The good things about this resort is the facilities and the options and selections of restaurants, drinks etc. The bad things about the place is definitely the service. I have rarely experienced such bad service on a holiday. The service (or lack thereof) was mainly an issue in the restaurants, where the staff was rude. I even had a waiter rolling her eyes because I asked for a baby chair. "