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Anmeldelser af Novotel Casablanca City Center

4 out of 5
Novotel Casablanca City Center
Zaid Ouhmad & Rue Sidi Belyout, Casablanca

Anmeldelser

7,6

Godt

Bedømmelse på 10 − Fremragende. 153 af i alt 655 anmeldelser" "
Bedømmelse på 8 − Udmærket. 297 af i alt 655 anmeldelser" "
Bedømmelse på 6 − Okay. 121 af i alt 655 anmeldelser" "
Bedømmelse på 4 − Dårligt. 49 af i alt 655 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 35 af i alt 655 anmeldelser" "

8,0/10

Rengøring

7,6/10

Service og personale

7,4/10

Faciliteter

7,6/10

Overnatningsstedets tilstand og faciliteter

6,8/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort

8/10 Udmærket

Peter Vilhelm, Copenhagen

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
A Business Hotel
The hotel has all the amenities needed and does not promise more. It is clean, functional and has reasonable large rooms that does the trick. My only complaint and one that probably could have been solved calling the reception was that the choice and availability of coffee, nescafe, and tea in the room was limited and on the second day non-existent.

10/10 Fremragende

Sofie, Denmark

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Everything as you expect it to be
Nice hotel. Nothing more, nothing less - than what you expect. The gym is nice (even has free drinking water). Breakfast buffet the best we had in Morocco.

6/10 Okay

Verificeret rejsende

Synes godt om: Overnatningsstedets tilstand og faciliteter

8/10 Udmærket

Phillip, København

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Godt mellemklasse hotel
Hotellet ligger lige ved foden af havnen og er meget centralt. Vær opmærksom på der er et Ibis Hotel lige ved siden af som måske egner sig til de mere prisbevidste. Der er en god resturant på hotellet og meget venlig betjening generelt men ikke synderlig hjælpsom. Jeg vil dog klart anbefale hotellet som et godt business hotel. Jeg var kun i Casablance en nat så min bedømmelse skal læses på den baggrund.

10/10 Fremragende

Ismara

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great place to stay, convenient location, train station is walking distance, shops and shopping are walking distance, the staff is very friendly and helpful
Overnattede 3 nætter i april 2024
Svar fra JABIR Bendaoud den 10. maj 2024
Dear Ismara, We very much appreciate your comments regarding your stay at the Novotel Casablanca City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

6/10 Okay

Joerg, Wesel

Synes godt om: Service og personale
Overnattede 2 nætter i februar 2024
Svar fra JABIR Bendaoud den 4. mar. 2024
Dear Joerg, Thank you for taking the time to tell us about your experience at the Novotel Casablanca City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

4/10 Dårligt

Daniele

Forretningsrejsende
Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Dirty and worn out
Hotel needs certainly renovation. Furnitures are worn out, room was smelly and no cold airco available despite 30 degrees outside. Not a good stay
Overnattede 3 nætter i februar 2024
Svar fra JABIR Bendaoud den 17. feb. 2024
Dear Daniele,Thank you for taking the time to tell us about your experience at the Novotel Casablanca City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,

10/10 Fremragende

luigi

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
la esperienza è positiva
Overnattede 4 nætter i december 2023
Svar fra JABIR Bendaoud den 15. jan. 2024
Dear Luidi,We very much appreciate your comments regarding your stay at the Novotel Casa City Center . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

8/10 Udmærket

Norma

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Good hotel, confortable rooms, good location. No maps, tourist guide or anything for tourist information.
Overnattede 4 nætter i oktober 2023
Svar fra Hakim MAAMAR den 8. dec. 2023
Dear Norma,We very much appreciate your comments regarding your stay at the ibis Casablanca City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 Fremragende

Yit Meng

Rejste med partner
Synes godt om: Rengøring, service og personale
Staff are very helpful but we had to change rooms because the air-conditioning was not functioning properly and the room was hot. The new room was slightly better. Although this hotel is very basic, I had hoped they would provide a toothbrush and a shower cap at the very least. Location wise it is near Rick’s cafe which is everyone’s favourite destination.
Overnattede 1 nat i november 2023
Svar fra Hakim MAAMAR den 8. dec. 2023
Dear Yit,We very much appreciate your comments regarding your stay at the ibis Casablanca City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

8/10 Udmærket

BASSIROU

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Hôtel pratique et convivial
Etablissement bien situé géographiquement car proche des centres d'intérêt de Casa (Centres commerciaux, la médina, la corniche, la gare du port, etc. Toutefois, petit déjeuner pas trop diversifié.
Overnattede 12 nætter i september 2023
Svar fra Hakim MAAMAR den 26. okt. 2023
Dear Bassirou,We very much appreciate your comments regarding your stay at the Novotel Casablanca City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 Fremragende

Fraser

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location but be prepared as this is a functional part of town
Svar fra Hakim MAAMAR den 26. okt. 2023
Dear Fraser,We very much appreciate your comments regarding your stay at the Novotel Casablanca City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 Fremragende

Kathy

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The bed and pillow were wonderful!
Overnattede 1 nat i september 2023
Svar fra Hakim MAAMAR den 3. okt. 2023
Dear Fathy,We very much appreciate your comments regarding your stay at the Novotel Casablanca City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

6/10 Okay

Michael

Rejste med familie
Synes ikke om: Rengøring
Overnattede 3 nætter i september 2023
Svar fra Hakim MAAMAR den 22. sep. 2023
Dear Michael,Thank you for taking the time to tell us about your experience at the Novotel Casablanca City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,

10/10 Fremragende

Marie-Claire

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i august 2023
Svar fra Hakim MAAMAR den 31. aug. 2023
Dear Marie Claire,I would like to thank you for choosing the Ibis Casa City Center.I appreciate that you take time to give us your positive feed back.I will not hesitate to share your comments with my whole team.I Hope we will have the pleasure of welcoming you in the very near future.sincerelyy

2/10 Forfærdeligt

Meryem

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Désastre
Overnattede 7 nætter i august 2023
Svar fra Hakim MAAMAR den 24. aug. 2023
Dear Meryem,Thank you for taking the time to tell us about your experience at the Novotel Casablanca City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,

8/10 Udmærket

Primael

Rejste med familie
Synes godt om: Overnatningsstedets tilstand og faciliteter
Overnattede 8 nætter i august 2023
Svar fra Hakim MAAMAR den 24. aug. 2023
Dear Primael,We very much appreciate your comments regarding your stay at the Novotel Casablanca City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 Fremragende

simone

Overnattede 3 nætter i juli 2023
Svar fra Hakim MAAMAR den 24. aug. 2023
Dear Simone,We very much appreciate your comments regarding your stay at the Novotel Casablanca City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

8/10 Udmærket

Khalid EL

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Un grand plus pour le personnel
Overnattede 4 nætter i juli 2023
Svar fra Hakim MAAMAR den 24. aug. 2023
Dear Khalid,We very much appreciate your comments regarding your stay at the Novotel Casablanca City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

8/10 Udmærket

Irit

Overnattede 2 nætter i juli 2023
Svar fra Hakim MAAMAR den 17. jul. 2023
Dear Irit,We very much appreciate your comments regarding your stay at the Novotel Casablanca City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely

2/10 Forfærdeligt

Sali

Forretningsrejsende
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i juli 2023
Svar fra Hakim MAAMAR den 17. jul. 2023
Dear Sali,Thank you for taking the time to tell us about your experience at the Novotel Casablanca City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,

10/10 Fremragende

Syed

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great place to stay with family.
Overnattede 2 nætter i juli 2023
Svar fra Hakim MAAMAR den 17. jul. 2023
Dear Syed,We very much appreciate your comments regarding your stay at the Novotel Casablanca City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely

2/10 Forfærdeligt

Liwaa

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Finns luftkonditionering men mycket varmt rummet jag bytte 3 rummet samma men mycket trevligt personal
Overnattede 4 nætter i juli 2023
Svar fra Hakim MAAMAR den 10. jul. 2023
Dear Liwaa,Thank you for taking the time to tell us about your experience at the Novotel Casablanca City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,

8/10 Udmærket

Verificeret rejsende

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i maj 2023
Svar fra Hakim MAAMAR den 6. jul. 2023
Dear guest,I would like to thank you for choosing the Ibis Casa City Center.I appreciate that you take time to give us your positive feed back.I will not hesitate to share your comments with my whole team.I Hope we will have the pleasure of welcoming you in the very near future.sincerely.

10/10 Fremragende

Ali

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
It’s Just 4 minutes walk from Casa Port railway station ..staff are helpful and friendly.. it’s better to get your breakfast early rather than keep it to the last hour ( they start to clean the break fast area between 10:30 to 11:00)
Overnattede 1 nat i juni 2023
Svar fra Hakim MAAMAR den 6. jul. 2023
Dear Ali,I would like to thank you for choosing the Ibis Casa City Center.I appreciate that you take time to give us your positive feed back.I will not hesitate to share your comments with my whole team.I Hope we will have the pleasure of welcoming you in the very near future.sincerely.

10/10 Fremragende

louise

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great staff! So friendly! Air conditioner not so good but other wise it was fine. Close to train station and mosque. Perfect For a night or two. Great breakfast!
Overnattede 1 nat i juni 2023
Svar fra Hakim MAAMAR den 6. jul. 2023
Dear Louise,I would like to thank you for choosing the Ibis Casa City Center.I appreciate that you take time to give us your positive feed back.I will not hesitate to share your comments with my whole team.I Hope we will have the pleasure of welcoming you in the very near future.sincerely.

8/10 Udmærket

alberto

Forretningsrejsende
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i juni 2023
Svar fra Hakim MAAMAR den 6. jul. 2023
Dear Alberto,I would like to thank you for choosing the Ibis Casa City Center.I appreciate that you take time to give us your positive feed back.I will not hesitate to share your comments with my whole team.I Hope we will have the pleasure of welcoming you in the very near future.sincerely.

10/10 Fremragende

Francisco

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Hotel muy comodo, bien ubicado, re comiendo habitaciones superiores para mejor vista a la ciudad y a la mezquita
Overnattede 2 nætter i juni 2023
Svar fra Hakim MAAMAR den 6. jul. 2023
Dear Francisco,I would like to thank you for choosing the Ibis Casa City Center.I appreciate that you take time to give us your positive feed back.I will not hesitate to share your comments with my whole team.I Hope we will have the pleasure of welcoming you in the very near future.sincerely.

8/10 Udmærket

Simon

Overnattede 3 nætter i juni 2023
Svar fra Hakim MAAMAR den 17. jul. 2023
Dear Simon,We very much appreciate your comments regarding your stay at the Novotel Casablanca City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely

10/10 Fremragende

Marina

Overnattede 3 nætter i juni 2023
Svar fra Hakim MAAMAR den 10. jul. 2023
Dear Marina,We very much appreciate your comments regarding your stay at the Novotel Casablanca City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

8/10 Udmærket

Denis

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i juni 2023
Svar fra Hakim MAAMAR den 14. jun. 2023
Dear Denis,We very much appreciate your comments regarding your stay at the Novotel Casablanca City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

8/10 Udmærket

Emily

Overnattede 1 nat i maj 2023
Svar fra Hakim MAAMAR den 14. jun. 2023
Dear Emily,We very much appreciate your comments regarding your stay at the Novotel Casablanca City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

4/10 Dårligt

Verificeret rejsende

Forretningsrejsende
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i maj 2023
Svar fra Hakim MAAMAR den 4. jun. 2023
Dear Guest, Thank you for taking the time to tell us about your experience at the Ibis Casa City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

4/10 Dårligt

Jerry

Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
This was listed as a 4 star, Actually, it was more like a 3 star. The room had very few electrical outlets. it only provided 2 paper cups for water or coffee. No spoon for coffee, nor creamer, bathroom did not contain what is expected of 4 star hotel. Breakfast was extremely limited in offering. Good central location, but overall very disappointing.
Overnattede 3 nætter i maj 2023
Svar fra Hakim MAAMAR den 4. jun. 2023
Dear Jerry, Thank you for taking the time to tell us about your experience at the Ibis Casa City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

8/10 Udmærket

Troy R

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i maj 2023
Svar fra Hakim MAAMAR den 4. jun. 2023
Dear Troy,I would like to thank you for choosing the Ibis Casa City Center.I appreciate that you take time to give us your positive feed back.I will not hesitate to share your comments with my whole team.I Hope we will have the pleasure of welcoming you in the very near future.sincerely.

4/10 Dårligt

Verificeret rejsende

Forretningsrejsende
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
古くて汚い!　
写真よりかなり古く汚いホテルです。カーペットは、かなり汚れて埃が酷いのですが、ルームクリーニング時に掃除機を全くかけません。カーテンは、薄汚く、不潔です。
Overnattede 2 nætter i maj 2023
Svar fra Hakim MAAMAR den 4. jun. 2023
Dear Guest, Thank you for taking the time to tell us about your experience at the Ibis Casa City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

10/10 Fremragende

Marie-Claude

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Le personnel était très courtois et avenant! La chambre était simple mais d’une propreté irréprochable.
Overnattede 1 nat i maj 2023
Svar fra Hakim MAAMAR den 4. jun. 2023
Dear Marie Claude,I would like to thank you for choosing the Ibis Casa City Center.I appreciate that you take time to give us your positive feed back.I will not hesitate to share your comments with my whole team.I Hope we will have the pleasure of welcoming you in the very near future.sincerely.

8/10 Udmærket

CHIAKI

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i maj 2023
Svar fra Hakim MAAMAR den 29. maj 2023
Dear Chiaki,We very much appreciate your comments regarding your stay at the Novotel Casablanca City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

8/10 Udmærket

Laila

Overnattede 1 nat i maj 2023
Svar fra Hakim MAAMAR den 23. maj 2023
Dear Laila,We very much appreciate your comments regarding your stay at the Novotel Casablanca City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 Fremragende

Alfonso

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Localización
Bien situado con buenas conexiones y cerca de restaurantes y un Bazar.
Overnattede 2 nætter i februar 2023
Svar fra Hakim MAAMAR den 15. maj 2023
Dear Alfonso,We very much appreciate your comments regarding your stay at the Novotel Casablanca City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 Fremragende

Simanta

Overnattede 3 nætter i februar 2023
Svar fra Hakim MAAMAR den 15. maj 2023
Dear Simanta,We very much appreciate your comments regarding your stay at the Novotel Casablanca City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

8/10 Udmærket

Jean francois

Rejste med familie
Synes godt om: Service og personale
Tres bon service mais vieux et tres brutant
Overnattede 2 nætter i februar 2023
Svar fra Hakim MAAMAR den 15. maj 2023
Dear Jean Francois,We very much appreciate your comments regarding your stay at the Novotel Casablanca City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 Fremragende

Sihame

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i februar 2023
Svar fra Hakim MAAMAR den 15. maj 2023
Dear Sihame,We very much appreciate your comments regarding your stay at the Novotel Casablanca City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

8/10 Udmærket

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Lovely hotel but bad nights sleep
We stayed for one night. The Hotel itself was lovely & clean & the location is good as near the souk. The hotel staff on reception were responsive and helpful & the wifi excellent . My only complaint is that it was excessively hot & there was no air conditioning. When we enquired about this we were told it had been switched onto heating only! The only option we had to cool down was to leave the windows open. Even on the 16th floor this was really noisy as there was construction work going on opposite & combined with the heat didn’t sleep well at all.
Overnattede 1 nat i februar 2023
Svar fra Hakim MAAMAR den 15. maj 2023
Dear Guest,We very much appreciate your comments regarding your stay at the Novotel Casablanca City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

8/10 Udmærket

Keith

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
A very nice sand contemporary hotel, close to the old medina in Casablanca, and handy to the central area. The staff were lovely, and accommodating even with my poor French. It was clean, and the food was fresh. The workout area had a variety of machines to use, as well. One knock was that only two of the three elevators worked the entire 5 days I was there, and it was down to one elevator for part of the time. I would definitely stay here again.
Overnattede 5 nætter i februar 2023
Svar fra Hakim MAAMAR den 16. feb. 2023
Dear Keith,We very much appreciate your comments regarding your stay at the Novotel Casablanca City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

6/10 Okay

enrico

Forretningsrejsende
Synes godt om: Rengøring, værelsets komfort
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i januar 2023
Svar fra Hakim MAAMAR den 16. feb. 2023
Dear Enrico, Thank you for taking the time to tell us about your experience at the Novotel Casablanca City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

4/10 Dårligt

enrico

Forretningsrejsende
Synes ikke om: Værelsets komfort
Era un Novotel
L albergo ha bisogno di un sostanziale rinnovamento.
Overnattede 4 nætter i januar 2023
Svar fra Hakim MAAMAR den 16. feb. 2023
Dear Enrico, Thank you for taking the time to tell us about your experience at the Novotel Casablanca City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

4/10 Dårligt

enrico

Forretningsrejsende
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
novotel o meglio vieuxotel ??
ha bisogno di un rinnovo completo in tutti gli ambienti...camera bagno sale comuni...
Overnattede 2 nætter i januar 2023
Svar fra Hakim MAAMAR den 16. feb. 2023
Dear Enrico, Thank you for taking the time to tell us about your experience at the Novotel Casablanca City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

10/10 Fremragende

Catalina

Overnattede 1 nat i januar 2023
Svar fra Hakim MAAMAR den 16. feb. 2023
Dear Catalina,We very much appreciate your comments regarding your stay at the Novotel Casablanca City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,