Hoteller nær Carmel Performing Arts Center

"Another great stay. We had one day only with issues with Room service, but the manager was very professional and resolved it right away. We will return!"

"Rent hotel, men ingen rengøring på værelset i de 6 dage, vi boede der. Kun én receptionsmedarbejder virkede kompetent. Men da hun var under 21 kunne hun ikke skænke et glas øl!"

"The property was very nice and clean. It was modern. The staff was very helpful. The restaurant inside the hotel was very good."

"Property appears to be in average condition, Rooms good, Pool and ice machines and such in poor condition. Breakfast area was Good and Food was good. Prices in the onsite market were a bit steep. Staff was great !!! Parking decent. Lots of kids, running around, doing local sports tournament stuff. Need a place to stay and this property filled the bill, would stay again, if necessary. Thank You"

"100% would stay again! The staff were so friendly and helpful. The food was delicious. We had lots of fun at the pool. Absolutely no complaints!"

"The best hotel stay we have had. It was very clean. The staff were very helpful. Really loved the full kitchen in our room. Mike was the breakfast chef and went above and beyond. I have a food allergy and he was very kind and helpful helping me find food to eat. I have never had this kind of customer service. I hope Element recognizes the quality of person that they have in their employ. Element will be my go to from now on."

"We booked a room with a roll-in shower because my wife has balance issues and can't stand for very long. When we got to the room, it had a tub. Went to the check in desk...Sorry. Do you have a portable shower seat for the tub? No. Sorry. Ended up we were sorry we chose this hotel."

"My family and I stayed here for 5 days and will not be returning. While the hotel itself was decent and Amber at the front desk was so helpful and kind, my families safety comes first. We got stuck in the elevator, not once, but twice in the same day and had to call the fire dept to come get us out. Should’ve never got back in the elevator after the first time but I trusted when I was told it was fine. The elevator was sweltering and my daughter had a panic attack. The owner quit replying to my...

"This is a very nice hotel. Easy check in, clean rooms, nice pool, great breakfast. Great experience overall."

"There was some confusion with my reservations online, and I was unable to contact a human being at the hotel to rectify the situation prior to check-in. Expedia made an attempt but was told they were unwilling to make any changes. The hotel receptionist was helpful in keeping me in the same room both nights, but there was no adjustment for the additional cost, and two rooms for two nights ended up costing me an extra $62. It would have been very helpful if the refrigerator had had a freezer...

"Not clean"

"AC unit in the room was very dirty and cover was falling off. Room had a very musty smell. At breakfast food was not being checked by staff. Items were filled only when asked. "

"Good breakfast. Close parking. Elevators worked well."

"Dirty. Cockroach, BED BUGS... DO NOT ever stay here. I wish I could get refunded."

"The staff gave our room key to someone else in the middle of the night. If we wouldn't have locked the top latch, they would have walked right in while we were sleeping! Then staffed called to ask us who WE were in the room they put us in. Completely unacceptable & scary. Our grandson was terrified the rest of the stay."

"Amazing B&B!! Excellent in every way!"

"Amenities were consistent with the rate of payment. Clean, enough room, comfortable."