Hoteller nær Carmel Performing Arts Center

"I had a great stay at this hotel overall. Check-in was smooth and pleasant, and the highlight was definitely the room. It was very spacious and exceptionally clean, which made the stay especially comfortable. My only disappointment was the included continental breakfast. When we arrived, there was still at least an hour left before breakfast ended, but the coffee carafe was empty and the food options were very limited. The presentation of the breakfast area also felt like an afterthought.She "

"Great"

"The Hotel smelled amazing and made you feel so comfortable. Parking was free and just a few steps away. The rooms were cleaned thoroughly and fully stocked. Loved the bathroom products. We will definitely recommend others to stay here and if we travel that way again I will be staying there! Front desk was so kind and helpful- greatly personalities!"

"They canceled my reservation leaving me scrambling for another hotel and could not find one . They called and said they had no water "

"We flew in Wednesday night, checked in, and headed to our room. On the way to the 2nd floor, the elevator shook so badly it felt like it was having a seizure before stopping. We got to the room around 11pm, just wanting sleep, and found the layout odd—the bed in the middle with a pony wall, a desk on the other side with no chair, and confusing light switches. The room was clean and the bed comfortable, though. The next morning, the shower was frustrating. The glass didn’t keep water off the...

"I enjoy the comfort of the stay and the breakfast was a plus clean Surroundings and peaceful nights I need thanks for a great experience"

"The property looks sketchy on the outside but it’s a pretty decent property. Nice beds and bathroom. Staff was helpful. Although there is no elevator."

"I was in the room 10 minutes before I had a roach skitter across the floor and a bed bug in the edge of my bed. I went for a refund, and they gave me grief even after I showed them pictures with my phone. They said they refunded me finally, a week later, nothing. I called them and they said they cannot refund me. Absolutely disgusting place with a bunch of crooks running the place. They lied to my face, now that I'm 5 hours away, they tell me they won't refund me. Stay away."

"The photo used for the hotel is not updated. Advertised as a non-smoking property, to be welcomed by the day time manager standing in front of the entrance smoking. The bed cover and chair in the room had cigarette “burn holes” on them. The room was very dated and any attempt to fix, repair or update was poorly done. The TV in the room was small. The dogs on the floor in the other rooms were loud and could be heard barking down the hallway. Minimal options for breakfast. Wasn’t expecting too...

"I absolutely loved it here. Definitely recommend."

"The advertisement was was 2 queen size beds. We got 2 full size beds instead for the same price. Overall clean facilities "

"Lady at the front desk was very nice. For the most part the hotel was clean. The carpets needed cleaning. No funky smells. The beds were comfortable. Pillows just the way we like them. We would stay again. "

"Very reasonably priced, very nice staff, free parking, near the highway, clean room, great stay!"

"Food at Courtyards everywhere is fresh and tasty. Parking is ample. I am a female traveling alone and always feel safe . Staff at any of their inns have always exceptional ."

"The air only goes to a certain temperature in the room then it cuts off .Some staff are friendlier then the other ones .Rooms are alwaya clean no issues there "

"Yes the a/c unit seemed to be working although it was questionable by the looks of it."

"The hotel room was clean however the hallways and microwave In the Lobby was not clean. The room also did not have a fridge or microwave so if you travel with drinks or food there is no way to store them to keep cold. They did have an ice machine in the lobby. But ice only keeps food and drinks cold for so long. There is a very small microwave in the lobby which was not very clean to heat food. They had a coffee machine in the lobby but I never saw anyone use it nor did I ever see any cups,...