Overnatningsstedets indgangsparti
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Anmeldelser af The Kirana Canggu Hotel

4 out of 5
The Kirana Canggu Hotel
Jl. Pantai Batu Bolong, Canggu, Bali

Anmeldelser

8,4

Alletiders

Bedømmelse på 10 − Fremragende. 140 af i alt 335 anmeldelser" "
Bedømmelse på 8 − Udmærket. 133 af i alt 335 anmeldelser" "
Bedømmelse på 6 − Okay. 37 af i alt 335 anmeldelser" "
Bedømmelse på 4 − Dårligt. 21 af i alt 335 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 4 af i alt 335 anmeldelser" "

8,2/10

Rengøring

9,0/10

Service og personale

7,6/10

Faciliteter

8,0/10

Overnatningsstedets tilstand og faciliteter

8,0/10

Miljøvenligt

Anmeldelser

4/10 Dårligt

Ole Rygaard

Rejste med familie
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Var ret skuffede. Gammelt slidt værelse, meget kedelig morgenmad, fir lille område omkring pool. God beliggenhed er det bedste derfor at sige.
Overnattede 3 nætter i juli 2023

8/10 Udmærket

Marie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Rigtig lækkert hotel med god beliggenhed i Canggu! Rent værelse og god morgenmad. Eneste minus er at vores værelse lå lige ud til poolen og restauranten, så vi tidligt om morgenen blev vækket af folk der spiste morgenmad.
Overnattede 2 nætter i april 2019

10/10 Fremragende

Sofie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i juli 2018

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, værelsets komfort
Synes ikke om: Overnatningsstedets tilstand og faciliteter
On the plus side, Kirana provides a centrally located room with super friendly and service-minded staff. On the minus side, it is obvious that the space needs a renovation. My shower had an awkward, yeast like odor, AC was dripping with water, etc.
Overnattede 4 nætter i oktober 2017

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great hotel - value for money
Great hotel, nice clean rooms! Hotel staff extremely nice and they loved our little boy! Morning breakfirst very good! Pool clean! Very close to beach and shopping! I would recommend this hotel to friends definitely!
Overnattede 6 nætter i september 2017

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fremragende hotel i Canggu
Dette hotel kan kun anbefales! Værelset var rigtig lækkert, og servicen var helt i top :-) Morgenmaden var ikke super god, men der er heldigvis mange gode caféer og restauranter i nærheden. Beliggenheden er også rigtig god, og receptionisterne var behjælpelige med alt lige fra leje af scooter til transport videre. Hotellet har sit eget spa, som vi var meget tilfredse med! Hotellet har et gym, men ingen af maskinerne virker.
Overnattede 5 nætter i juli 2017

8/10 Udmærket

Jeppe Juul

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Hyggeligt og enkelt hotel
Vi havde 4 dage på dette her hotel. Det var rigtig fint. Morgenmad som du selv vælger og bestiller, 5 min. gang til stranden og meget venligt personale. Ikke super hurtig internet men det er generelt i Bali. Alt i alt en god oplevelse.

8/10 Udmærket

Mie, Copenhagen

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Nice little hotel in a nice area for shopping and eating. Rooms are clean with a little balcony. Would recommend for couples and surfer enthusiasts.

10/10 Fremragende

Line, Danmark

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Super hotel med rigtig god beliggenhed. Meget serviceminded personale og god stemning.

10/10 Fremragende

mario, Kolding/ Denmark

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Good Bali hotel
Very friendly staff. Good quiet location and ca 10 min walk to the beach. Echo beach not far and various good restaurants for dinner.

10/10 Fremragende

Tommy

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Property was great. Staff were lovely, attentive, and very easy to speak with. The room was of fairly good quality and the pool was great. Location is good if you want to stay in a tourist hotspot.
Overnattede 2 nætter i april 2024

8/10 Udmærket

Mais

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Location was amazing
Overnattede 1 nat i april 2024
Svar fra Putu Eka den 19. apr. 2024
Dear Mais, Warmest greetings from The Kirana – A True Sense of Style…Thank you for your gracious wonderful review on Expedia. We do appreciate your effort to express your satisfaction in staying with us. It is our immense pleasure to learn that you had a pleasurable stay experience with us. We are more than happy to read that you are satisfied with our location. We look forward to welcoming you again on your next visit to The Kirana Canggu for another memorable experience. Best Regards, The Kirana Management

8/10 Udmærket

dung, renton

Synes godt om: Rengøring, service og personale
Very friendly staffs
Overnattede 5 nætter i april 2024
Svar fra Putu Eka den 19. apr. 2024
Dear Dung, Warmest greetings from The Kirana – A True Sense of Style…Thank you for your gracious wonderful review on Expedia. We do appreciate your effort to express your satisfaction in staying with us. It is our immense pleasure to learn that you had a pleasurable stay experience with us. We are more than happy to read that you are satisfied with our staff. We look forward to welcoming you again on your next visit to The Kirana Canggu for another memorable experience. Best Regards, The Kirana Management

10/10 Fremragende

Eduardo

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff was really friendly and helpful too! I would definitely recommend and stay here again when in Canggu!
Overnattede 5 nætter i marts 2024
Svar fra Putu Eka den 19. apr. 2024
Dear Eduardo,Warmest greetings from The Kirana – A True Sense of Style…Thank you for your gracious wonderful review on Expedia. We do appreciate your effort to express your satisfaction in staying with us. It is our immense pleasure to learn that you had a pleasurable stay experience with us. We are more than happy to read that you are satisfied with our services. We look forward to welcoming you again on your next visit to The Kirana Canggu for another memorable experience. Best Regards, The Kirana Management

10/10 Fremragende

laetitia

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i marts 2024

6/10 Okay

Quinton

Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Walkable and convenient location close to the beach and various tasty dining options. Staff at the property are polite and helpful. Unfortunately, the conditions of the room are run down, no hot water for the shower, and stains on towels and bed sheets.
Overnattede 3 nætter i marts 2024
Svar fra Putu Eka den 19. apr. 2024
Dear Quinton,Warmest greetings from The Kirana – A True Sense of Style…Thank you for your review on Expedia. We are really sorry to know that your experience with us was not meet your satisfaction. We aim to delight and provide our guests with an authentic experience straight from the heart. We appreciate your constructive feedback, we are taking measures to ensure that these situations do not reoccur. We hope you will give us to welcome you again in another memorable experience at The Kirana Canggu. Best Regards, The Kirana Management

6/10 Okay

Paul Philipp

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Rengøring
War sicherlich mal super. Allerdings ist es etwas in die Jahre gekommen und nicht sauber.
Overnattede 1 nat i februar 2024
Svar fra Putu Eka den 13. mar. 2024
Dear Paul Philipp,Warmest greetings from The Kirana – A True Sense of Style…Thank you for your review on Expedia. We are really sorry to know that your experience with us was not meet your satisfaction. We aim to delight and provide our guests with an authentic experience straight from the heart. We appreciate your constructive feedback, we are taking measures to ensure that these situations do not reoccur. We hope you will give us to welcome you again in another memorable experience at The Kirana Canggu. Best Regards, The Kirana Management

8/10 Udmærket

Julian

Rejste i en gruppe
Synes godt om: Service og personale, faciliteter
Synes ikke om: Rengøring
Very friendly personel
Overnattede 1 nat i februar 2024
Svar fra Putu Eka den 13. mar. 2024
Dear Julian,Warmest greetings from The Kirana – A True Sense of Style…Thank you for your gracious wonderful review on Expedia. We do appreciate your effort to express your satisfaction in staying with us. It is our immense pleasure to learn that you had a pleasurable stay experience with us. We are more than happy to read that you are satisfied with our staff. We look forward to welcoming you again on your next visit to The Kirana Canggu for another memorable experience. Best Regards, The Kirana Management

4/10 Dårligt

Verificeret rejsende

Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Poor condition, friendly staff
This hotel needs renovation! At least the room we had. The floor covering fell apart. The paint was peeling off the walls. The bathroom was in a very bad condition and everything seemed badly cleaned, including stained towels and dirty curtains. We only stayed for one night. But the staff were very nice and helpful and a plus with 15 minutes of free foot massage and central location.
Overnattede 1 nat i februar 2024
Svar fra Putu Eka den 16. feb. 2024
Dear Anonymous,Warmest greetings from The Kirana – A True Sense of Style…Thank you most sincerely for choosing The Kirana Canggu to stay in recently and for your lovely feedback. We are delighted to know that your experience with us was good by our staff and location. We are really do apologize to know that your experience with us was not meet your satisfaction about hotel and room situation. Currently, the renovation and maintenance of the hotel is in phases. In addition, we will be taking measures to ensure that these situations do not reoccur. Once again, we really do apologize and we hope you will give us to welcome you again in another memorable experience at The Kirana Canggu. Best regardsThe Kirana Management

8/10 Udmærket

ALEXANDER

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i januar 2024
Svar fra Ani den 30. jan. 2024
Dear Alexander, Warmest greeting from The Kirana Canggu Hotel - A True Sense of style..Thank you very much for your great reviews. We appreciate your time to write a post of review for us. We are happy to know that you are enjoyed your stay with us during your holiday. We are looking forward to welcome you back in near future for another memorable experience. Thank you and best regardsAni

10/10 Fremragende

Moontaka

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The location was very ideal (close to shops, the beach, food, etc.). The staff were all incredibly nice, helpful and welcoming. I would absolutely recommend staying there for short-time and long time stays (we stayed for 7 nights). I highly recommend the Kirana.
Overnattede 7 nætter i december 2023
Svar fra Putu Eka den 16. jan. 2024
Dear Moontaka,Warmest greetings from The Kirana – A True Sense of Style…Thank you for your gracious wonderful review on Expedia. We do appreciate your effort to express your satisfaction in staying with us. It is our immense pleasure to learn that you had a pleasurable stay experience with us. We are more than happy to read that you are satisfied with our location and the staff. We look forward to welcoming you again on your next visit to The Kirana Canggu for another memorable experience. Best Regards, The Kirana Management

10/10 Fremragende

Carina

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great hotel , in good location
Breakfast was okay , the room was good quality the clearing could have been better Super friendly staff and the location of the hotel. It was just absolutely perfect with walking distance to the beach shops restaurants, there’s tons of grab scooters if you don’t feel comfortable riding yourself Hotel was super helpful getting us a ride we end up using the same driver for a couple times, since he was so awesome
Overnattede 2 nætter i december 2023
Svar fra Putu Eka den 26. dec. 2023
Dear Carina,Warmest greetings from The Kirana – A True Sense of Style…Thank you for your gracious wonderful review on Expedia. We do appreciate your effort to express your satisfaction in staying with us. “Great Hotel in good location” is the word you used to describe your experiences during your stay with us. It is our immense pleasure to learn that you had a pleasurable stay experience with us. We are more than happy to read that you are satisfied with your stay through our overall services, friendly staff and location. We looking forward to welcoming you again on your next visit to The Kirana Canggu Hotel for another memorable experience. Best Regards, The Kirana Management

6/10 Okay

Richard

Overnattede 4 nætter i december 2023
Svar fra Ani den 30. jan. 2024
Dear Richard, Warmest greetings from The Kirana – A True Sense of Style…Thank you for your review. We do appreciate your effort to express your experience in staying with us. We look forward to welcoming you back in near future. Thank you and best regardsAni

6/10 Okay

Andrew

Rejste med partner
Synes godt om: Service og personale, faciliteter
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
The staff was very friendly. The room was in terrible shape, but the bed was comfy and the ac worked. We stayed in the suit. The bedroom area is open to the living room. Most of the furniture was damaged (or missing as per the photos). The bathroom sinks somehow both leaked onto the floor and clogged. The towel rack fell off the wall. The bath tap was dangling from the wall. The floors were very damaged. The towels and sheets were not very clean (def not bleached, often had stains). Breakfast was tasty. The pool was a good temperature.
Overnattede 14 nætter i november 2023
Svar fra Ani den 5. dec. 2023
Dear Andrew, Warmest greeting from The Kirana Canggu Hotel - A true sense of style ...Thank you most sincerely for choosing our hotel as your home to stay in recently and for your lovely feedback. We are delighted to know that your experience with us was nice by hospitality service from our staff, the pool in good temperature, and appreciated for taking your precious time to post your write-up on Expedia. We do apologize to hear that under your expectations of our room condition and situation. Your constructive comments are much appreciated. Currently, the renovation and maintenance of the hotel is in phases. In addition, we will be taking measures to ensure that these situations do not reoccur. Once again, we really do apologize and we hope you will give us to welcome you again in another holiday at The Kirana Canggu. Best regardsThe Kirana Management

10/10 Fremragende

Andrew

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i november 2023
Svar fra Ani den 5. dec. 2023
Dear Andrew, Warmest greetings from The Kirana – A True Sense of Style…Thank you for your gracious wonderful review score on Expedia. We do appreciate your effort to express your satisfaction in staying with us. It is our immense pleasure to learn that you had a pleasurable stay experience with us. We look forward to welcoming you in near future for another memorable experience. Best regardsThe Kirana Management

10/10 Fremragende

Jeroen

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Fantastic helpful staff. Just a little back from the street, so nice and quiet. Conveniently located.
Overnattede 4 nætter i oktober 2023
Svar fra Ani den 5. dec. 2023
Dear Jeroen, Warmest greetings from The Kirana – A True Sense of Style…Thank you most sincerely for choosing The Kirana Canggu to stay in recently and for your lovely feedback. We are delighted to know that your experience with us was good by our location and hospitality service by our team. We look forward to welcoming you again on your next visit to The Kirana Canggu for another memorable experience. Best regardsThe Kirana Management

4/10 Dårligt

Gregory

Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i oktober 2023
Svar fra Ani den 5. dec. 2023
Dear Gregory, Thank you for your review score on Expedia. We do appreciate your effort to express your experience in staying with us. We appreciate your constructive feedback and we do apologize if your experience stay under your expectations. We hope you will give us to welcome you again in another memorable experience at The Kirana Canggu in near future. Best regardsThe Kirana Management

6/10 Okay

Jason

Rejste med partner
Synes godt om: Service og personale
Synes ikke om: Faciliteter
Location was great. Staff were generally helpful. We were staying on the first level by the pool and noticed the clearing of drinks and glasses were not frequent. We noticed uncleared tables outside of our room for up to 14 hours. from evening 7 pm right through to next morning when we left. Other than that, hotel is right opposite Milk and Madu which is great!
Overnattede 2 nætter i oktober 2023
Svar fra Ani den 30. nov. 2023
Dear Jason, Warmest greetings from The Kirana – A True Sense of Style…Thank you most sincerely for choosing The Kirana Canggu to stay in recently and for your lovely feedback. We are delighted to know that your experience with us was good by our location and hospitality service by our team. We are really do apologize to know that your experience with us was not meet your satisfaction about the clearing of drinks and glasses were not frequent. We will be taking measures to ensure that these situations do not reoccur. Once again, we really do apologize and we hope you will give us to welcome you again in another memorable experience at The Kirana Canggu. Best regardsAni

8/10 Udmærket

Siem

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i oktober 2023
Svar fra Ani den 30. nov. 2023
Dear Siem, Warmest greetings from The Kirana – A True Sense of Style…Thank you for choosing The Kirana Canggu to stay in recently and for your lovely feedback. We are delighted to know that your experience with us was good and appreciated for taking your precious time to give us a score on Expedia. We look forward to welcoming you again on your next visit to The Kirana Canggu for another memorable experience. Best regardsAni

6/10 Okay

Lauren

I stayed in the penthouse suite, the room appointments were quite frustrating, which is really due to the property being aged. I had a private plunge pool but it never got any so barely used it. I had to use the main pool to lay in the sun, and that pool is situated right in front of the restaurant and reception so you basically lay in your swimsuit directly in front of anyone eating. The bathroom or bedroom hasn’t got power points near the mirror so you can’t use your hair dryer - I had to go in the kitchen and use the tiny mirror behind the kettle. The light switches in the bedroom are by the bed but not close enough to switch off from the bed. The coffee cups in the kitchen were tiny, and no cutlery provided, considering the room comes with a full fridge freezer and dining table was annoying. The staff were great and the location was good but for the price was not worth it. Would not stay again
Overnattede 6 nætter i september 2023
Svar fra Aniaprianti den 11. okt. 2023
Dear Lauren, Warmest greetings from The Kirana – A True Sense of Style…Thank you most sincerely for choosing The Kirana Canggu to stay in recently and for your lovely feedback. We are delighted to know that your experience with us was good by our hospitality by our team and location. We are really do apologize to know that your experience with us was not meet your satisfaction about hotel and room situation. Currently, the renovation and maintenance of the hotel is in phases. In addition, we will be taking measures to ensure that these situations do not reoccur. Once again, we really do apologize and we hope you will give us to welcome you again in another memorable experience at The Kirana Canggu. Best regardsThe Kirana Management

6/10 Okay

Hans

Rejste med partner, Rejste i en gruppe
Synes godt om: Service og personale
Synes ikke om: Rengøring
Das Hotel wirkt in einigen Ecken etwas in die Jahre gekommen und nicht so gut gewartet bzw. instandgehalten. Das Frühstück war lecker und das Personal freundlich. Alles wichtige, sowie der Strand sind fußläufig zu erreichen.
Overnattede 2 nætter i august 2023
Svar fra Aniaprianti den 11. okt. 2023
Dear Hans, Warmest greetings from The Kirana – A True Sense of Style…Thank you most sincerely for choosing The Kirana Canggu to stay in recently and for your lovely feedback. We are delighted to know that your experience with us was good by hosting with our friendly team and location near the beach. We are really do apologize to know that your experience with us was not meet your satisfaction about hotel situation. Currently, the renovation and maintenance of the hotel is in phases. In addition, we will be taking measures to ensure that these situations do not reoccur. Once again, we really do apologize and we hope you will give us to welcome you again in another memorable experience at The Kirana Canggu. Best regardsThe Kirana Management

8/10 Udmærket

Sandrine

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Das Hotel ist mitten im Herzen von Canggu gelegen. Im Zimmer selbst, merkt man aber nicht, dass man im Zentrum ist. Super Hotel mit sehr freundlichem Personal. Sehr lecjeres Frühstück und die Massagen sind hervorragend.
Overnattede 2 nætter i juli 2023

8/10 Udmærket

KAZUNORI

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter
部屋は広く、メインの通りに面していて、コストパフォーマンスはよかったです。
Overnattede 1 nat i februar 2023

10/10 Fremragende

Kachel Francisco

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
We loved our stay at the Kirana Hotel. It is walking distance to the beach, restaurants, bars, spas and salons. Everyone is very welcoming and the spa services are amazing. We got a free 15 minute foot massage and added a 90 minute Balinese massage and a whole body scrub. The spa services are very affordable and is discounted if you stay at the hotel. The pool is also really nice and is open until 9pm! We loved our stay here and enjoyed the pool a lot after a long day at the beach.
Overnattede 2 nætter i juni 2023

8/10 Udmærket

KR

Synes godt om: Rengøring, service og personale, værelsets komfort
Overnattede 1 nat i maj 2023

10/10 Fremragende

Amanda

Overnattede 4 nætter i april 2023

8/10 Udmærket

RISHI

Overnattede 23 nætter i april 2023

2/10 Forfærdeligt

VIVIAN

Rejste med familie
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
room was durty. the hotel condition en general very poor
Overnattede 3 nætter i april 2023

10/10 Fremragende

liv

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i april 2023

8/10 Udmærket

Mohit

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Synes ikke om: Rengøring
Overnattede 3 nætter i marts 2023

10/10 Fremragende

Yvonne

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very convenient location, with lotsa good restaurants around it! Walking distance to the beach! Room is big. The pool is nice to chill as well. Will definitely want to stay here again
Overnattede 3 nætter i februar 2023

10/10 Fremragende

Jens

Overnattede 1 nat i januar 2023

4/10 Dårligt

Verificeret rejsende

Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i december 2022
Svar fra Ani den 5. dec. 2023
Dear Valued Guest, Warmest greeting from The Kirana Canggu Hotel - A true sense of style ...Thank you for your review score on Expedia. We do appreciate your effort to express your experience in staying with us. We appreciate your constructive feedback and we do apologize if your experience stay under your expectations. We hope you will give us to welcome you again in another memorable experience at The Kirana Canggu in near future. Best regardsThe Kirana Management

10/10 Fremragende

Lina

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
After reading all the mixed reviews on this hotel i was concerned about staying here but the minute i checked in to the hotel all my concerns went away. The room was nice and clean and everything in working order. Staff were also extremely friendly and helpful with any queries. The hotel is well located - the beach is not even a 5 minute walk and lots of shops, places to eat and spas outside your door. I could not fault it in any way. I thoroughly enjoyed my stay and would definitely consider the Kirana for any future travel. It was great!
Svar fra Ani den 9. feb. 2023
Dear Ms Lina Dabbagh, Thank you very much for your review of your stay at our Hotel. Happy to learn that you are enjoying the stay and have a memorable experience with our service. We look forward to seeing you again at our home in near future. Have a great day..Best regardsThe Kirana Hotels Group Management

6/10 Okay

Margaret Ann

Rejste med partner
Synes godt om: Rengøring, service og personale
the staff and service excellent! Once was a beautiful hotel, however is very tired looking and lots of property items falling apart. example Safe in room falling apart, door handle almost falling off. bathroom sink kept getting blocked, as well as power pointr for kettle not working properly. also light switch falling off near bed.
Overnattede 7 nætter i oktober 2022

10/10 Fremragende

Desiree

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Spacious and comfortable
My room was comfortable and clean. The front desk was very nice and helpful. The dunk pool could use a once over, but I had a nice stay and would stay there again. I highly recommend getting a massage there. It was great!
Overnattede 1 nat i september 2022
Svar fra Isma yanti den 12. okt. 2022
Dear Mrs. Desiree, Thank you very much for taking your valuable time to leaving us a review. We really glad that you had a nice experience during your stay and enjoyed your holiday with us We do hope to welcoming you back here in the near future with our better services

8/10 Udmærket

Verificeret rejsende

Synes godt om: Service og personale, værelsets komfort
Great staff, quiet location, facilities are old
The staff is great and I liked the location. A bit rundown with the bathroom (bathtub didn’t work and strange smell) and room facilities like the kettle, but most things are in working order. The Internet is not bad, but can go off sometimes, so I went to the cafe a few times, as I was working remotely while staying in Canggu. But the staff was always awesome, so I had a great stay overall.
Overnattede 8 nætter i maj 2022

10/10 Fremragende

Hans Johan G

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i juni 2021

8/10 Udmærket

Verificeret rejsende

Rejste med partner
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The hotel's staff was very nice. The breakfast was good. Like most hotels in Bali, the room had quite a few ants in it especially close to the balcony, the cigarette smoke from other guests smoking on their balconies was seeping in to our room from our balcony door and the bathroom in general could do with a scrub (you can tell it was cleaned but there is a lot of calcium and dirt build up in various sections. I would of liked to rate this hotel better but the thing that disappointed me the most was that even though they are aware about everything that is going on with COVID 19 they didn't think twice to tell me there are NO REFUNDS even when I told them we may have to leave 2 days early to catch an earlier flight home otherwise we could be trapped in Bali for months. I think the hotel management should redefine their notion of professionalism and customer service and have more understanding for their guests in these difficult times. At the very lest charge a fee but the fact of the matter is none of the hotels were full, so they were not loosing revenue on the room and we did not sleep there for 2 nights (left plenty of time before checkout).
Overnattede 4 nætter i marts 2020

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i marts 2020