2/10 Forfærdeligt
Kelly G.
10. jul. 2025
Synes ikke om: Rengøring
Unsafe Conditions, Misrepresentation, Unjustified Damage Claim. I have more information to share
I’m writing this to warn future travelers about the poor condition of this property and how the host handled a serious safety incident. On June 1, 2025, while simply closing a kitchen cabinet, the door detached from its hinges and fell on me, injuring my arm and foot. This wasn’t due to misuse—it was clearly a maintenance failure.The cabinet also knocked over a decorative vase, which shattered. I immediately messaged the host, Laurent, with photos and a video, explaining what happened. That night, he called at an inappropriate hour insisting on visiting. I declined, but he came the next day. I showed him my bruises and again explained the incident.Despite this, he later falsely claimed I had torn the cabinet door off and accepted full responsibility. He then charged me 450, saying the cabinets were “custom-made,” though they were clearly cheap pressed board. This charge came after checkout, without warning or consent.I’ve contacted VRBO to dispute the charge and provide all evidence. Laurent showed no concern for my injury and misrepresented my communication. What should’ve been a relaxing vacation became stressful and painful due to the unsafe condition of the property and the host’s unprofessional conduct.I cannot recommend this rental. Travelers should be aware of the risks, and VRBO should better vet hosts who respond to accidents with blame and hidden fees.
Kelly G.
Overnattede 6 nætter i maj 2025