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Anmeldelser af Pullman Reef Hotel Casino

5 out of 5
Pullman Reef Hotel Casino
35-41 Wharf Street, Cairns, QLD

Anmeldelser

9,4

Enestående

Bedømmelse på 10 − Fremragende. 723 af i alt 1000 anmeldelser" "
Bedømmelse på 8 − Udmærket. 227 af i alt 1000 anmeldelser" "
Bedømmelse på 6 − Okay. 34 af i alt 1000 anmeldelser" "
Bedømmelse på 4 − Dårligt. 9 af i alt 1000 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 7 af i alt 1000 anmeldelser" "

9,4/10

Rengøring

9,6/10

Service og personale

9,2/10

Faciliteter

9,2/10

Overnatningsstedets tilstand og faciliteter

9,0/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

EMIKO

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
落ち着いていて、すごしやすかった。朝早く着いたけど、休むところを用意してもらった。また、早めに、チェックインしてもらえた。スタッフがとても、親切です。
Overnattede 4 nætter i maj 2024

8/10 Udmærket

Bronwyn

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Hotel is in the Casino complex- no noise or issues though. Rooms quite large and bed comfy. Close to Cairns main shopping area and lagoon. Didn’t use facilities as it was only an overnight stay
Overnattede 1 nat i april 2024

10/10 Fremragende

Leonardo Gappi

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The room was beautifully designed and decorated. It was very clean!
Overnattede 3 nætter i april 2024

8/10 Udmærket

Melissa Elizabeth

Synes godt om: Rengøring, service og personale
Overnattede 9 nætter i april 2024

8/10 Udmærket

Wendy

Overnattede 3 nætter i marts 2024

8/10 Udmærket

SHOKO

Rejste med familie
Synes godt om: Faciliteter
A location was good, and the casino was able to spend time comfortably because there was it
Overnattede 2 nætter i marts 2024

10/10 Fremragende

Atsuhiro

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
食事、買い物、ツアー等の交通も便利。部屋も広くて綺麗でした。また利用したいと思いました。
Overnattede 4 nætter i februar 2024

10/10 Fremragende

John Samuel, Napa

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Ocean view rooms are excellent! Lots to see in the channel in front.
Overnattede 6 nætter i marts 2024

8/10 Udmærket

Mary

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The property was lovely and exceeded our expectations! There was a problem with the air conditioner and we couldn’t get our room above 20 C. We are older, and that was too cold for us, they tried to fix it, but we’re unable to.
Overnattede 3 nætter i marts 2024

10/10 Fremragende

Charlotte Louise

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The Casino is in such a great position, and it’s such a lovely walk along the waterfront if you want to go to the Lagoon or main area on the beachfront. It’s near enough that you can walk but far enough away that it’s nice and quiet, especially on a Saturday night. I would definitely recommend getting breakfast included if you are staying as the value is amazing and the food is yummy.
Overnattede 2 nætter i marts 2024

10/10 Fremragende

Kosuke

Overnattede 3 nætter i februar 2024

8/10 Udmærket

Stelios

Overnattede 1 nat i februar 2024

10/10 Fremragende

Brian, Redondo Beach

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Close to casino also for a little extra entertainment.
Overnattede 2 nætter i februar 2024

10/10 Fremragende

Lisa

Overnattede 1 nat i januar 2024

6/10 Okay

Maureen, Perth

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter
we really liked our room and balcony ,the pool area was really nice ,staff were also very nice ,disappointed with the lifts as broke down a few times and was stuck in 1 for about 4 min, a bit scary when you have a phobia also only 1 lift working out of 3.
Overnattede 7 nætter i januar 2024

6/10 Okay

CATHY

Synes godt om: Faciliteter, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
Great location, pretty hotel, comfortable and clean rooms.
Overnattede 3 nætter i januar 2024

10/10 Fremragende

Mark

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Not a bad deal.
Beautiful Hotel with a friendly staff easy parking with a great location. Loved the room.
Overnattede 1 nat i januar 2024

6/10 Okay

Suparna

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter
We found the staff to be exceptionally friendly, kind and helpful, especially Matthew. The property is good and at a convenient location. Only improvement required, bed’s can be more comfy with more comfy sheets. Had exceptional shower and clean bathroom. Love the bar downstairs and nice to drop by the casino.

8/10 Udmærket

jason

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The hotel staff were friendly and helpful. Hotel is in a decent location and within walking distance to plenty of food, people watching, the marina, city pool & shopping. The room was decently decorated and the beds were very comfortable. The only weird thing for us yanks coming from the U.S., there were no vent fans in the toilet room or shower/bathroom which was quite odd as when someone uses the toilet room you're stuck smelling their poo smell. It appeared during our stay that the hotel only had 1 operational elevator out of 3 going up to guest rooms.
Overnattede 3 nætter i januar 2024

8/10 Udmærket

Ling

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i januar 2024

10/10 Fremragende

mark

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Top notch service
One of the best in Cairns. Friendly, attentive staff. Room was clean and mould free. Coffee was top notch.
Overnattede 1 nat i januar 2024

8/10 Udmærket

Haruko

Synes godt om: Service og personale
I'm Japanese.I can't speak English very well,so the front desk staff at check-in translated the text info Japanese on their computer,which was very helpful.
Overnattede 2 nætter i januar 2024

10/10 Fremragende

Manabu

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
家族4人で利用しました。 立地もよくダイビング、シュノーケルツアーの港も、街中も歩いて行ける距離にありとても良かったです。 早朝の到着にも対応していただき大変助かりました。 また利用したいと思います。
Overnattede 5 nætter i december 2023

6/10 Okay

sakamoto

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i januar 2024

10/10 Fremragende

yamagiwa

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
very nice. staff is calm. thank you.

8/10 Udmærket

Kohda

Rejste med familie og småbørn
Synes godt om: Service og personale
Overnattede 3 nætter i december 2023

10/10 Fremragende

Ryan

Overnattede 10 nætter i december 2023

10/10 Fremragende

Daniele

Overnattede 1 nat i december 2023

10/10 Fremragende

DANIEL

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very nice room and pool area.

10/10 Fremragende

MAO

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i december 2023

10/10 Fremragende

David

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great hotel. Excellent rooms and great service.
Overnattede 2 nætter i november 2023

10/10 Fremragende

Matt

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i november 2023

6/10 Okay

Ali

Synes godt om: Rengøring, service og personale
No all good.
Overnattede 6 nætter i november 2023

8/10 Udmærket

Karen

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overall this was a very good selection for a hotel however the rooms are a bit tired. The bed was very uncomfortable as the pillows were hard and there was a dampness to the sheets and duvet which were very heavy. On my last day, to be fair to the hotel, there was a small card that was face down, on the side table that said if you wanted different pillows, just ask. I wish I had seen that on day one! The thermostat was broken towards the end of my stay and the room temperature got up to 26c in the room. There was no water in the room. However, the location was great. It was literally near everything. The breakfast was great. The staff especially Matthew at the concierge desk were amazing. The view of the harbor from the balcony was a plus. They gave me 4 drink coupons which I didn't use and some casino plays which I didn't use but that was a nice touch. Overall, I would definitely come back.
Overnattede 4 nætter i november 2023

10/10 Fremragende

Rosanne

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i november 2023

8/10 Udmærket

Mako

Synes godt om: Overnatningsstedets tilstand og faciliteter
Overnattede 7 nætter i november 2023

10/10 Fremragende

paula

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
👌great place!
Wonderful place. Wish we could have stayed longer.
Overnattede 2 nætter i november 2023

10/10 Fremragende

Betina

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
We had a brilliant stay at the Pullman Reef, walking distance to all we needed and the staff, food and amenities were brilliant.
Overnattede 4 nætter i november 2023

10/10 Fremragende

Luke

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i november 2023

10/10 Fremragende

Masumi

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
宿泊施設からナイトマーケットとか、ハーバーが近くにあり、私のお気に入りの ヘミングウェイが徒歩で行ける範囲で クラフトビールを飲んだあとでも 歩いてホテルに帰られました。 治安も良いです
Overnattede 4 nætter i oktober 2023

10/10 Fremragende

Julia

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Lovely hotel w/excellent service and breakfast.
Overnattede 2 nætter i oktober 2023

10/10 Fremragende

Kerry

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The rooms absolutely beautiful, the view was amazing. Very comfortable beds. The hotel has everything you need. Staff were great!! Everything is walking distance. Would definitely recommend. We can't wait to come back.
Overnattede 5 nætter i oktober 2023

10/10 Fremragende

Teresa

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Location is great. Staff was great. Rooms were clean, spacious and very nice
Overnattede 4 nætter i oktober 2023
Svar fra Wayne den 23. okt. 2023
Dear Teresa,We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day.Sincerely,WayneWayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO

10/10 Fremragende

SHINICHIRO

Overnattede 2 nætter i oktober 2023

10/10 Fremragende

Ben

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i oktober 2023

6/10 Okay

Rodney

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Værelsets komfort
Not great for our 30th Wedding Anniversary
Beds were uncomfortable. Our room wasn't ready by check in time. Very little to do at casino. Food options very poor.
Overnattede 2 nætter i oktober 2023

8/10 Udmærket

Doug

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i oktober 2023

10/10 Fremragende

Euduem Nari

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 6 nætter i oktober 2023

2/10 Forfærdeligt

JoAnn

Synes godt om: Faciliteter
Synes ikke om: Overnatningsstedets tilstand og faciliteter
I arrived to find a coffee stain on my carpet. For 3 days, it was to be cleaned. After I inquired again, they decided it had been there awhile and could not be cleaned. The patio door lock never worked. Engineering came with a new lock which was not installed as they had they said fixed it. It was not fixed. I did not bother asking anymore questions or inquiring as nothing was done about it. If a carpet is dirty or room is in disrepair take it out of inventory until it’s suitable to stay in. One positive on my entire experience, the concierge helped me move my bags to the next hotel one block away. It was very much appreciated.
Overnattede 4 nætter i oktober 2023

10/10 Fremragende

Verificeret rejsende

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i september 2023
Svar fra Wayne den 30. sep. 2023
Dear Guest,Thank you so much for choosing to stay with us, I am so pleased that you enjoyed your stay with us. I do hope we have the opportunity to welcome you back again in the future.Sincerely,Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO