3 udendørs pools, parasoller, liggestole
Tjek tilgængelighed

Anmeldelser af Alamanda Palm Cove by Lancemore

5 out of 5
Alamanda Palm Cove by Lancemore
1 Veivers Road, Palm Cove, QLD

Anmeldelser

9,4

Enestående

Bedømmelse på 10 − Fremragende. 358 af i alt 491 anmeldelser" "
Bedømmelse på 8 − Udmærket. 100 af i alt 491 anmeldelser" "
Bedømmelse på 6 − Okay. 22 af i alt 491 anmeldelser" "
Bedømmelse på 4 − Dårligt. 9 af i alt 491 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 2 af i alt 491 anmeldelser" "

9,2/10

Rengøring

9,6/10

Service og personale

9,0/10

Faciliteter

9,0/10

Overnatningsstedets tilstand og faciliteter

8,8/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

IKEGAMI

Overnattede 4 nætter i marts 2024
Svar fra Jo den 7. apr. 2024
Thank you so much for your review. We are looking forward to welcoming you back to Alamanda in the near future.

8/10 Udmærket

John

Rejste med partner
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
We loved the property but the hot tub beside the pool was being worked on so there was some noise during the day.
Overnattede 6 nætter i marts 2024
Svar fra Alamanda Team den 13. mar. 2024
Hi JohnThank you for your feedback, and we are so sorry about the construction work happening at the moment.We hope to have the opportunity of welcoming you back to Alamanda in the near future.

10/10 Fremragende

David

Synes godt om: Rengøring, værelsets komfort
Overnattede 2 nætter i januar 2024
Svar fra Alamanda Team den 19. feb. 2024
Love your feedback :-)

8/10 Udmærket

Nanami

Rejste med partner
Synes godt om: Rengøring, faciliteter
Overnattede 2 nætter i december 2023
Svar fra The Alamanda Team den 9. jan. 2024
Dear Nanami, Thank you for your review, we are delighted to hear you enjoyed your stay with us, we hope to welcome you back again soon!Kind Regards, The Alamanda Team

10/10 Fremragende

Kenzaburo

Overnattede 3 nætter i december 2023
Svar fra Alamanda Team den 19. feb. 2024
Thank you so much for your feedback :-)

8/10 Udmærket

Domenico

Rejste med partner
Synes godt om: Rengøring, faciliteter
close to nthe beach and quitenees
Overnattede 3 nætter i december 2023
Svar fra The Alamanda Team den 9. jan. 2024
Dear DomenicoThank you for your review, we are delighted to hear you enjoyed your stay with us, we hope to welcome you back again soon!Kind Regards, The Alamanda Team

10/10 Fremragende

Terry

Synes godt om: Rengøring, værelsets komfort
Overnattede 1 nat i oktober 2023
Svar fra Alamanda Team den 30. okt. 2023
Thank you for the top review.We are looking forward to your next stay with us

6/10 Okay

??

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i oktober 2023
Svar fra Alamanda Team den 30. okt. 2023
HiJust checking in to see what we could have done better to get us a better score

4/10 Dårligt

Kevin

Synes godt om: Rengøring
Synes ikke om: Værelsets komfort
Good location but very uncomfortable beds resulted in poor sleep.
Overnattede 4 nætter i august 2023

8/10 Udmærket

Jeffrey

Rejste med familie
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Stunning location as always with great dining options nearby. Good room but misleading photos as was ground floor not upper floor with balcony. Disappointed the heater was broken in spa/pool and no urgency about fixing it. Needs to be working especially in winter months. Hotel chat system for service inquiries also not working. Not the five star experience we’ve always had here before.
Overnattede 3 nætter i juli 2023
Svar fra Alamanda Team den 27. jul. 2023
We appreciate your feedback

10/10 Fremragende

Theresa

Rejste med familie og småbørn
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Loved our stay here. Property is a little tired but didn’t take away from our experience. Great for families.
Overnattede 4 nætter i juli 2023
Svar fra Alamanda Team den 27. jul. 2023
Thank you for your feedback.

8/10 Udmærket

Dugald

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Property very good. NuNu excellent. Cairns Aquarium excellent. Kuranda Butterfly Sanctuary has a sign outside saying open over a picture of a Ulysses Butterfly but after viewing when asked where they were told they haven't had any since 2015!! Mosman Gorge worth the visit.
Overnattede 4 nætter i juni 2023
Svar fra Alamanda Team den 3. jul. 2023
Thank you for your review and we hope to see you back at Alamanda in the Future

10/10 Fremragende

R Gianna

Synes godt om: Rengøring, værelsets komfort
Nice and relaxing
My husband and I really enjoyed our stay. It's located in a beautiful walkable area. The staff is very friendly and helpful. We had everything we needed and would stay here again.
Overnattede 3 nætter i marts 2023
Svar fra Alamanda Team den 3. jul. 2023
We are so happy you enjoyed your stay.We are looking forward to welcoming you to Alamanda in the future

8/10 Udmærket

Ziguang, Wahroonga

Rejste med familie og småbørn
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Good
Overnattede 1 nat i juni 2023
Svar fra Alamanda Team den 3. jul. 2023
Thank you for your review.We hope to see you soon.

10/10 Fremragende

Terrence

Rejste i en gruppe
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Close to beach
Overnattede 2 nætter i juni 2023
Svar fra Alamanda Team den 3. jul. 2023
Thank you for your review.We are looking forward to seeing you back at Alamanda in the future

8/10 Udmærket

Rupert

Overnattede 2 nætter i maj 2023
Svar fra Alamanda Team den 27. jul. 2023
Thank you

10/10 Fremragende

Mark

Synes godt om: Rengøring
Needs a fresh up
Overnattede 2 nætter i maj 2023

6/10 Okay

Dianne

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 5 nætter i marts 2023

10/10 Fremragende

Tavita

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Had an excellent stay at the Alamanda which started from the time we arrived. Room was very spacious and had an ensuite and bathroom. We had the 1 bed suite with pool view which was convieniently located across from the pool on the ground level. Just be aware that there are no lifts so if you happen to have an apartment on the upper levels, you will need to take the stairs. Lots of dining options around which we tried a few during our stay (NuNu, Chill at Portovillo and even the Tavern hidden down a pathway). Will definitely stay next time and bring the entire family!
Overnattede 3 nætter i marts 2023
Svar fra Jo den 30. mar. 2023
Thank you so much for the fantastic feedback. We are looking forward to the opportunity to welcome you back to Alamanda in the near future

10/10 Fremragende

Michael

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Amazing resort on a great stretch of beach with tons of delicious food options. The resort itself had a very tropical feel to it and Palm Cove was a great beach that is an easy drive to Cairns.
Overnattede 5 nætter i marts 2023
Svar fra Jo den 21. mar. 2023
Dear MichaelWe are so happy you had a great time, and we hope to have the opportunity to welcoming you back to Alamanda.

10/10 Fremragende

Leigh

Synes godt om: Rengøring, værelsets komfort
Absolutely fantastic. Couldn't fault
Apartment was amazing 11/10. Ultra modern appliances. Super comfort. Fantastic Location
Overnattede 2 nætter i februar 2023
Svar fra Jo den 21. feb. 2023
Dear LeihThank you so much for your feedback. It was a pleasure having you stay with us, and we are looking forward to welcoming you back to Alamanda in the future.

8/10 Udmærket

Maria

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Perfect location close to restaurants and right on the beach. Shopping centre about 20 minute walk. Three pool areas. We had suite 1 which is on the beach, would definitely return to Alamanda and ask for the same suite.
Overnattede 6 nætter i januar 2023
Svar fra Jo den 21. feb. 2023
Thank you for your great feedback and we are great to hear that you enjoyed yourself.We are looking forward to the opportunity of welcoming you back to Alamanda in the near future.

10/10 Fremragende

Anne

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 5 nætter i januar 2023
Svar fra Jo den 21. mar. 2023
Thank you so much for your review and we are happy ot hear you had a great time.

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Værelsets komfort
Overnattede 3 nætter i januar 2023
Svar fra Jo den 21. mar. 2023
Thank you so much for your kind review. We are excited to hear you enjoyed yourself

4/10 Dårligt

Sarah

Rejste med familie
Not the best for travel with a young child
Great location. Lovely staff. Unfortunately for the price I paid I wasn't expecting a room with a set of internal stairs, folding wooden door and window shades and an easily openable door to the balcony which had a low rail and furniture to climb on. Not the best for travel with a young child
Overnattede 4 nætter i oktober 2022
Svar fra Jo den 27. okt. 2022
Dear SarahThank you for your feedback, we really appreciate it.We completely understand your feedback about the design of the rooms.

10/10 Fremragende

Domenico

Overnattede 7 nætter i september 2022

10/10 Fremragende

trent

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Great location , friendly staff. Perfect for family.
Overnattede 8 nætter i september 2022
Svar fra Jo den 22. sep. 2022
Hi Trent;Thank you for your great review and we are excited yo hear you liked it.We are looking forward to welcoming you back in the near future.Warm regards,Joanna

10/10 Fremragende

Wendy

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful property located right on the beach
Overnattede 2 nætter i juni 2022
Svar fra Kaye den 6. jun. 2022
Dear Wendy, Thank you for your kind words about the Alamanda. The beachfront location is a tough one to beat. We hope to welcome you back in future. Best Regards, Kaye Acting Assistant Front Office Manager

10/10 Fremragende

janine

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
lovely vibe... tropical and cool. big apartment elegant but the stand out was the customer service by the staff. Really outstanding
Overnattede 6 nætter i april 2022
Svar fra Kaye den 18. maj 2022
Dear Janine, Thank you for your kind words about the resort and the staff. We pride outselves in making our guests feel at home here at Alamanda Palm Cove. We hope to welcome you back sometime in future. Kind Regards, Kaye Acting Assistant Front Office Manager

8/10 Udmærket

Maria Sheila

Overnattede 4 nætter i april 2022

10/10 Fremragende

Gordon

Synes godt om: Rengøring, værelsets komfort
Overnattede 5 nætter i april 2022
Svar fra Kaye - Acting Assistant Front Office Manager den 14. apr. 2022
Dear Gordon Thank you for the stars! We hope to welcome you back sometime soon! Kind Regards, Kaye Acting Assistant Front Office Manager

10/10 Fremragende

Bengt

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Grear location, grear service
Overnattede 5 nætter i april 2022
Svar fra Kaye - Acting Assistant Front Office Manager den 14. apr. 2022
Dear Bengt, Thank you for the 5 stars! Indeed, our beachfront location is tough to beat. Our staff do strive to provide the best service here at Alamanda Palm Cove. Hope to welcome you back soon! Best Regards, Kaye Acting Assistant Front Office Manager

10/10 Fremragende

Catherine

Synes godt om: Rengøring, værelsets komfort
Beachfront apartment with a view.
Ground floor beachfront apartment provided easy access to the pools & beach. Sitting on the front deck looking out to the sea was so relaxing. The on-site restaurant was superb as were other restaurants within walking distance. Have already recommended this accommodation to friends.
The view from our deck.
Breakfast at Nunu
Adults pool
Overnattede 4 nætter i april 2022
Svar fra Kaye - Acting Assistant Front Office Manager den 14. apr. 2022
Dear Catherine, Thank you for your kind words and for recommending us to your friends! The beachfront location is definitely a tough one to beat. I'm glad to hear you had a relaxing stay. Hope to welcome you back soon! Kind Regards, Kaye Acting Assistant Front Office Manager

10/10 Fremragende

Sarah

Rejste med partner
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Loved the location and it’s ambient atmosphere. Staff exceptional and the grounds were immaculate.
Overnattede 6 nætter i marts 2022
Svar fra Kaye - Acting Assistant Front Office Manager den 14. apr. 2022
Dear Sarah, Thank you for your kind words about our staff and the grounds.The beachfront location is definitely unbeatable. Hope to welcome you back soon! Kind Regards, Kaye Acting Assistant Front Office Manager

10/10 Fremragende

Kezia

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
We got 2 beds apartment facing the pool. It’s very clean and spacious, the house looks super new, the bed is very comfortable We were at the 4th floor, unfortunately this place doesn’t have a lift in case you have big luggage.
Overnattede 3 nætter i marts 2022
Svar fra Tom den 22. mar. 2022
Dear Kezia, Thanks for the great review and i am so glad you had a lovely stay - albeit the stairs only aspect. Hope to welcome you again soon. Kind Regards Tom Kelly Front Office Manager

10/10 Fremragende

anna

Rejste i en gruppe
Synes godt om: Faciliteter, overnatningsstedets tilstand og faciliteter
This was my second stay at this property and once again I loved every moment. Booked 2 bedroom sea view room and it was amazing Great views, large balcony, spacious rooms.Very clean and comfortable beds This is a beautiful looking hotel with gorgeous gardens There are 3 pools.Such a relaxing property Special big thank you to staff member Dan who went out of his way. Extremely polite and professional
Overnattede 3 nætter i februar 2022
Svar fra Dan den 7. mar. 2022
Hi Anna, Thank you for your kind review :) We are delighted to hear you had a great time! Looking forward to welcoming you in the near future.

10/10 Fremragende

Michelle

Rejste med familie
Synes godt om: Faciliteter, overnatningsstedets tilstand og faciliteter
Amazing Location. The property is well looked after. Beautiful reception staff. Complimentary up grade and late checkout. The staff went above and beyond to make us welcome and super comfortable. Highly recommend Alamanda.
Overnattede 6 nætter i februar 2022
Svar fra Tom den 12. feb. 2022
Dear Michelle, Thanks for your lovely review. We pride ourselves on our service and making sure our guests have a great time so great to read the feedback - really drives the team. Hope to welcome you again soon Kidn Regards Tom Kelly Front Office Manager

8/10 Udmærket

Myles

Rejste med partner, Rejste i en gruppe
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i januar 2022
Svar fra Tom den 4. feb. 2022
Thanks for the stars Myles Kind Regards Tom Kelly Front Office Manager

10/10 Fremragende

Linda

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
First time staying here with my husband and no kids! Location is perfect and the surrounds are beautiful. Walking distance to everything. Staff were really lovely. We were upgraded to a 2 bedroom which was lovely but really way to big for our needs. The furniture is really ageing and not really what you’d expect for 5 star. The built in lounge probably the most uncomfortable lounge I’ve ever sat on! Kitchen was lovely. The pools were great and temperature was perfect. Glad it had an adults only pool however it could use some umbrellas over the lounges as there was no sun protection. The pool menu very limited with just crisps and limited drinks. Overall a great stay and would come back again.
Overnattede 3 nætter i januar 2022
Svar fra Tom den 30. jan. 2022
Dear Linda, Thanks for your lovely review and honest feedback which i will pass on. So glad we will get to welcome you again. Kind regards Tom Kelly Front Office Manager

10/10 Fremragende

Peter

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
The location right on the beautiful Palm Cove Beach
Overnattede 4 nætter i november 2021
Svar fra Tom den 5. dec. 2021
Dear Peter, Thanks so much for your review. Its great to see you had a lovely time. Hopefully we get to welcome you up again soon. All the best. Tom Kelly Front Office Manager

10/10 Fremragende

Brian

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i oktober 2021

10/10 Fremragende

MICHAEL

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Beach access without a road, adult only pool. Room service was great, and apartment was really spacious.
Overnattede 8 nætter i september 2021
Svar fra Tom den 11. okt. 2021
Dear Michael, Thanks for your lovely response. So glad you had a wonderful stay and hope to welcome you again soon! Tom Kelly Front Office Manager

10/10 Fremragende

Michelle

Rejste med familie
Synes godt om: Rengøring, værelsets komfort
Overnattede 5 nætter i juni 2021
Svar fra Tom den 7. jul. 2021
Dear Michelle, Thanks for your lovely score. Glad to see you had an excellent stay. Look forward to welcoming you again soon Tom Kelly Front Office Manager

10/10 Fremragende

Verificeret rejsende

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
The location is superb. Accommodation very nice. Hopefully will be back.
Overnattede 7 nætter i maj 2021
Svar fra Tom den 18. maj 2021
Dear Guest, Thanks so much for your lovely review. I look forward to welcoming you back! Kind Regards Tom Kelly Front Office Manager

6/10 Okay

Verificeret rejsende

Rejste med familie, Rejste med partner
Best location in Palm Cove ..... Staff were very good Restaurant and Room service were practically non-existent
Overnattede 3 nætter i maj 2021
Svar fra Tom den 18. maj 2021
Dear Guest, Thanks for the review and so glad you felt the restaurant and room service was non-existent. We are working on increasing our offerings in room service so by the time you return you will notice a change. Until next time, all the best. Tom Kelly Front Office Manager

8/10 Udmærket

Verificeret rejsende

Rejste med familie og småbørn
Synes godt om: Rengøring
Fantastic room setup for what we needed (3 adults, 1 teenager, preschooler and an infant) and the baby items they provide make for a very comfortable stay. Keeping on top of some of the room maintenance, including the condition of the games room and going back when the gym is reopen would improve the experience
Overnattede 7 nætter i april 2021
Svar fra Tom den 9. maj 2021
Dear Guest, Thanks so much for your lovely review and glad you had a great stay albeit the games room and gym. We are looking into a full refurbishment of the games room and gym so hopefully by your next stay we will have this sorted. Kind regards Tom Kelly Front Office Manager

10/10 Fremragende

Verificeret rejsende

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Fabulous location right on the beach, lovely views from our apartment with full width windows, rainforest views from the bedroom, our suite was spacious enough to entertain 4 guests Staff were friendly and helpful and we had a very relaxing stay
Overnattede 2 nætter i april 2021
Svar fra Tom den 9. maj 2021
Dear Guest, Thanks for your lovely review - Its always great to read that our staff are providing the service we expect (never had my doubts :)) Also agree the views from the rooms are stunning be it beach front or tropical gardens/pool view. Hope to welcome you back soon. Tom Kelly Front Office Manager

10/10 Fremragende

Sandra

Synes godt om: Rengøring, værelsets komfort
Lovely Couples retreat!
The staff were amazing and our stay was great! Especially the couples massage. Loved the Nespresso coffee machine...The only thing was the layout of the apt. No toilet in the main living areas. Too many stairs!!! Wonderful to step straight out to the beach!
Amazing sunrise, view from our room!
Overnattede 3 nætter i februar 2021

10/10 Fremragende

Francisco, Melbourne

Rejste med familie og småbørn
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Friendly staff, perfect location, so clean. Restaurant based at the hotel was fantastic. The pools were awesome. Will be back
Overnattede 4 nætter i januar 2021
Svar fra Dan den 18. jan. 2021
Dear Francisco, Thank you for your kind review! We are very delighted to hear you enjoyed your stay and look forward to welcoming you back :) Best regards, Dan

10/10 Fremragende

Janet

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 6 nætter i december 2020
Svar fra Dan den 28. dec. 2020
Hi Janet, Thank you for your great review :) As always, we are very happy to have you and your family around and look forward to seeing you next time! Best regards