Hoteller med pool i Burr Ridge

"The front desk employee checking us in was extremely rude and cold. Didn’t explain anything. Room was disgustingly dirty- bathroom floor had hairs and dirty footsteps. Room smelled like mold. Absolutely no phone service and wifi was non existent. Elevators wouldn’t work properly. When we checked out earlier than what we paid for, no one asked why, if there’s anything they can do or anything. And anytime I said anything, they said we can’t do anything, you booked through a 3rd party"

"We had a very comfortable stay here. Rooms and hotel were clean, staff was friendly and helpful. For the price, it was a very good value."

"The staff were all very professional and nice from the valet parking, registration, etc. We got a King Size bedroom. We were offered a better option for additional amount but declined. It was one of the older non renovated rooms and I am with, in preserving the character but the closet door handle doesn’t even work. It has the smallest bathroom and won’t fit two people at the same time. The size of the bedroom is good. The mattress is obviously old and hasn’t been changed in ages. The mid...

"The property was really clean and well-maintained. Everyone was super helpful when we needed something. We stayed during the week, so it was unfortunate that we couldn't take advantage of the bowling alley. In addition, we didn't utilize the pool or fitness center, so I can't speak to those. The room was big and clean. We ate in the bar/dining room several times. It would be great if there was a little more to the menu, and they served a little later, but overall, the food was really good, and...