Hoteller nær Burnside's Bridge

"Where to start? With the welcome packet hanging on the door. My husband and I approached the Inn on the afternoon of May 31, 2026. On the door, we found a welcome packet with a page inside directed to "Expedia Guest." A copy of this is attached. In the attached note, Mark introduced himself and then started complaining about Expedia. In the fourth paragraph of the note, he days the commission Expedia takes "makes it tough for small inns like ours." In the fifth paragraph, I kid you not,...

"Staff was very nice, place was clean and well maintained. Room was also quiet for peaceful sleeping. Parking lot was well lit."

"Room and general areas clean and well maintained. Staff was friendly and helpful. Only complaint was room was a little cramped - one of the beds (two queens) was about 8 inches from the wall, making it difficult to get into that side of the bed."

"A"

"Excellent location with lots of easy free parking. Chef made us a delicious, large portion, plated breakfast each morning. She was extremely helpful answering questions about the property, surrounding sites and places to dine for dinner. Bonus- "The Barn" is located right next to the Inn and had live entertainment both nights we stayed. I highly recommend this Inn if looking to stay in Harper's Ferry!!"

"Oh. My. The WORST place I've ever stayed. All of this is true: 1. hair in the sink 2. balled up, filthy washcloths shoved into the AC unit 3. stains all over the walls 4. putrid cigarette smell 5. holes in the bathroom door 6. a live-in neighbor who banged on the wall and screamed the second I got in the room 7. a stinkbug infestation in the curtains and under the bedskirt 8. drunk live-in neighbors who chain-smoked I just left at 11:45pm and got another place. This place should be condemned."

"BIGGER TOWELS PLEASE!!!"

"Clean, great location, courteous staff. Could not ask for better."

"Very well kept hotel, clean, good breakfast, really a nice hotel."

"Excellent stay"

"Breakfast buffet was nice. Lots of choices and the employee in charge was constantly checking to refill any items. The free shuttle was also nice. We got a ride to Paddy's Irish bar."

"Great location in the midst of the mall and near the highways. Only one disadvantage is you hear the noise of the trucks in the early morning. But clean and spacious."

"the bed and room were very comfortable"

"HORRIBLE!!! Very dirty all around"

"Slidt men fint til formålet og prisen "

"close to everything we wanted! Clean rooms and friendly staff. Stayed here 2 years ago and this is our choice hotel while in Charles Town."

"Cleanliness definitely needs to be better, pool was down, things need to be fixed such as carpet was coming in our room, toilet kept running."