Dear Thomas,First of all, we would like to thank you for taking your own time to leave a comment of your stay. We are sorry that we didnt succeed in making you comfortable with our services. However, we hope this is not a reason to welcome you back in the future and see our improvement in Making our guest feel like home. Kind regardsRéka E.W.Front Office Manager

Dear valued guestsThank you very much for your kind review about your stay in our hotel. We are happy to read that you enjoyed our location, as we are located in the heart of Budapest having the National Opera of Budapest right next to us and many other touristic attractions, such as Saint Stephens Basilica, the Jewish quartier and many others. We look forward to welcoming you in your next trip to Budapest.Kind regards, Sebastián Molina Front Desk Supervisor

Dear Ibrahim, First of all thank you very much for choosing our Hotel for your stay as well for sharing your experience regarding it! I am sorry to hear that the cleanliness of our rooms did not met your expectations and let me assure you that this is not a common issue in our Hotel and i forwarded your message to our housekeeping department so we can improve on our facilities. I hope this inconvenience did not take away from you experience and we will have the chance to welcome you back in our Hotel to show you the real K+K experience. Kind Regards, Mark Evelley Night Shift Leader

Dear Christian, First of all, I would like to thank you for choosing our hotel during your last stay in Budapest. I would like to thank you for highlighting the central location of our hotel and the helpfulness of the staff. I would like to inform you that our hotel Bar & Bistro has been fully open since May 16th, I would like to apologize for the inconvenience that we were unfortunately unable to try our Bar during your stay. I would like to apologize for the inconvenience caused by the fact that there was only 1 lift during your stay, and our shift colleagues will do their best to resolve any technical issues as soon as possible. Regarding the price of breakfast, I would like to inform you that it is usually more expensive on the spot, now, as part of a special offer, our guests can add breakfast to their reservation at our hotel for 12 EUR. If you have any other questions, do not hesitate to contact us. Best Regards, Réka Wágner Front Desk Supervisor

Dear Elizabeth Ha Linh, First of all thank you very much for choosing K+K Hotel Opera for your stay in Budapest as well for sharing your experience with us! I am happy to see that you highlighted our superb location as we are proud to be located in the very heart of Budapest. I hope it made your stay more memorable for you and made it easier to discover the city. As well mentioning some of our colleges on the positive side as our main priority is always the experience of our guests. Also i am sorry to hear that one of our colleges were not welcoming enough. Let me assure you that we do take your comment seriously and we will look into the matter and i will forward your comment to the relevant department. I hope this little inconvenience did not take away from the experience too much and you still enjoyed your stay with us and we can welcome you back in the near future again! Kind Regards, Mark Evelley Front Desk

Dear Louise, First of all let me thank you for staying at our K+K Hotel Opera during your visit in Budapest and for your valuable time taken to share your experiences. It was a real pleasure to read your kind feedback. Kind Regards, Sebastián Molina Front Desk

Dear Gregers, Thank you for making us your choice of hotel when visiting the wonderful city of Budapest; it would be a great pleasure to welcome you again at your earliest convenience. Kind regards, Ferenc Dombai Front Desk

Dear Birthe, Thank you for making us your choice of hotel when visiting the wonderful city of Budapest; it would be a great pleasure to welcome you again at your earliest convenience. Kind regards, Ferenc Dombai Front Desk

Dear Sofie, First of all thank you very much for choosing K+K Hotel Opera as your stay as well for sharing your experience regarding your stay with us! I am happy to see that we were able to exceed your expectations on so many levels and i hope we can welcome you back in the near future again! Kindest Regards, Mark Evelley Front Desk

Dear Valued Guest, First of all thank you very much for choosing K+K Hotel Opera as your stay as well for sharing your experience regarding your recent stay. I hope you had a beautiful stay wit us and we can welcome you back in our Hotel and in Budapest in the near future. Kindest Regards, Mark Evelley Front Desk

Dear Valued Guest, First of all thank you very much for choosing K+K Hotel Opera as your stay as well for sharing your experience regarding your recent stay. I am so happy to see we were able to exceed your expectations on so many levels. I hope we can welcome you back in the near future again. Kindest Regards, Mark Evelley Front Desk

Dear Ruth, First of all let me thank you for choosing us for your stay in Budapest as well for sharing your recent experience regarding your stay. Also thank you very much for highlighting our attentive staff members and we hope we were able to make your stay more memorable for you. Also thank you very much for highlighting our central location as we really proud to be located in the very heart of the city. I hope our premium location was able to make your journey through Budapest much more easier and you left with beautiful memories of our City. I hope we can welcome you back in the near future. Kindest Regards, Mark Evelley Front Desk

Dear Soren, First of all thank you very much for choosing K+K Hotel Opera as your stay as well for sharing your experience regarding your stay. I am happy to see that we were able to exceed your expectations and i hope we can welcome you back in the near future again, Kindest Regards, Mark Evelley Front Desk

Dear Lars, First of all let us thank you for choosing our K+K Hotel Opera for your visit to Budapest and for your valuable time taking to share your experiences. We are happy to see that you were satisfied with our services and facilities, we are grateful for the good score. We hope that we will have the possibility to welcome you again as our guest in the not so distant future. With kind regards, Viktoria Zsiros Front Desk

Dear Johnny K. First of all thank you very much choosing K+K Opera as your stay and for taking the time to share you experience regarding your stay. I am happy to see that we were able to exceed your expectations. I Hope we can welcome you back in the near future. Kindest Regards, Mark Evelley Front Desk

Dear Hanne Jytte, Thank you very much for the high score, we are really appreciated about it. We hope, we will have the opportunity to welcome you back in our Hotel in the future! Best regards, Mark Evelley Front Desk

Dear Valued Guest, Thank you very much for sharing your experience regarding your recent stay, we are really appreciated about it. We hope have the opportunity to welcome you back in our Hotel in the future! Kind Regards, Mark Evelley Front Desk

Dear Michael, Thank you very much for taking the time to share your experience regarding your recent visit. Also thank you very much for the high score. I hope we can welcome you back in the near future. Kindest Regards, Mark Evelley Front Desk

Dear Valued Guest! Thank you very much for taking your time to rate us a praising 5/5 for your stay in our hotel! I am really happy to see that you were satisfied with your experience with us and i hope we have the chance to welcome you again in our hotel in the near future! Kindest Regards, Mark Evelley Front Desk

Dear Karsten, Thank you very much for the high score, we are really appreciated about it. We hope, we will have the opportunity to welcome you back in our Hotel in the future! Best regards, K+K Hotel Opera

Dear James, First of all thank you for choosing K+K Hotel Opera and taking your time to rate our services and highlight our unbeatable location. We do hope, we will have the opportunity to welcome you back in our hotel in the future!Kind regards,Dániel HorváthOperations ManagerK+K Hotel Opera

Dear John, First of all, thank you for choosing K+K Hotel Opera for your recent visit to Budapest. We are delighted to read, that you enjoyed your stay with us and we hope, we will have the chance to welcome you back in our hotel in the near future!Kind regards,Dániel HorváthOperations ManagerK+K Hotel Opera

Dear John, Thank you for choosing K+K Hotel Opera for your recent visit to Budapest and taking your time to rate our services, we really appreciate it. We are delighted to see, that our facilities met your expectations.We do hope, we will have the opportunity to welcome you back in our hotel in the future!Kind regards,David FEKEFront Office AgentK+K Hotel Opera

Dear Osman, First of all, thank you for choosing K+K Hotel Opera for your recent stay in Budapest and rating our services. We would be appreciated, if you could share with us your feedback to be able to improve our services. Kind regards,Dániel HorváthOperations ManagerK+K Hotel Opera

Dear Juan, Thank you for choosing K+K Hotel Opera for your recent visit to Budapest and taking your time to rate our services, we really appreciate it. We are delighted to see, that our facilities met your expectations.We do hope, we will have the opportunity to welcome you back in our hotel in the future!Kind regards,Dániel H.Operations ManagerK+K Hotel Opera

Dear Lisa, First of all, thank you for your recent stay at K+K Hotel Opera and taking your time to leave us a review. We are delighted to read, that you enjoyed your stay with us and our Front Desk Team could contribute to your memorable visit. We are terribly sorry for the inconveniences in regares to the toilet, we informed our Maintenance Team to check the issue.We look forward to welcoming you back in our hotel in the future!Kind regards,Dániel HorváthOperations ManagerK+K Hotel Opera

Dear Nicolas, Thank you for your recent stay at K+K Hotel Opera and taking your time to write us a review, highlighting our breakfast and location. We do hope, we will have the opportunity to welcome you back in our hotel in the future!Kind regards,Dániel HorváthOperations ManagerK+K Hotel opera

Dear Laura,First of all, let me thank you for staying at our K+K Hotel Opera during your visit in Budapest and for your valuable time taken to share your experiences.I especially would like to thank you for highlighting the great location of the Hotel. I hope our circumstances of the city made you satisfied.We are very much looking forward to welcome you back, to make you feel at home in the city.Best Regards, Réka E-W. Front Office Manager

Dear Christof Herbert Gabriel,Dear Laura,First of all, let me thank you for staying at our K+K Hotel Opera during your visit in Budapest and for your valuable time taken to share your experiences.We are pleased that you enjoyed your stay with us and are looking forward to welcoming you upon your return to Budapest.Kind regards, Réka Evelley-Wágner Front Office Manager

Dear Valued Guest, Thank you for your high rating, it is very much appreciated by our staff.We are pleased that you enjoyed your stay with us and are looking forward to welcoming you upon your return to Budapest.Kind regards, Réka Evelley-Wágner Front Office Manager

Dear Richard, First of all, thank you for your recent stay at K+K Hotel Opera and taking your time to write us your review, which is really helpful to improve our services.We are sad to read, that our hotel did not meet your expectations. Unfortunately, check-in may take longer time due to some obligatory procedures which are set by the law and cannot be overwritten by the hotel. This is for example scanning the documents and completing the form. Without that procedure, hotel is unable to check-in any guests as it is supervised by authorities (with automated systems). You requested a twin room, and your room were equipped with two separated beds, as requested. We are surprised about your negative comment in regards to the unfriendly staff, as we got many-many positive reviews highlighting their friendliness and professionalism. We would be appreciated, if you could share more exactly with us your opinion. Exactly, AC is available only during Summer season and usually hotels are working with same system. Windows may be open partially for security purposes, however our Front Desk Team is happy to assist you, if complete opening is required (after filling in the required form). Unfortunately, we did not receive such request on the spot during your stay. Again, we are terribly sorry for any inconveniences caused during your stay but we do hope, we can welcome you back in our hotel in the future!Kind regards,Dániel H.Operations ManagerK+K Hotel Opera

Dear Adam, Thank you for choosing K+K Hotel Opera for your visit to Budapest and taking your time to rate our services, we really appreciate it. We do hope, we will have the chance to welcome you back in our hotel in the future!Kind regards,Dániel HorváthOperations ManagerK+K Hotel Opera

Dear ,First of all, let me thank you for staying at our K+K Hotel Opera during your visit in Budapest and for your valuable time taken to share your experiences.I especially would like to thank you for highlighting the great location of the Hotel. I hope our circumstances of the city made you satisfied.We are very much looking forward to welcome you back, to make you feel at home in the city.Best regards David Front Office Agent

Dear Kaitlin, First of all, thank you for choosing K+K Hotel Opera for your recent stay in Budapest and taking your time to share your feedback with us. We are sad to read, that our services did not meet your expectations. Please note, that bedding preferences are confirmed and provided only upon availability at time of your arrival (cannot be guaranteed in advance), as it depends on the current availability. However, our Front Desk Team is always trying to do its best to ensure the most suitable room for our guests. Again, we are sorry for the caused inconveniences and we do hope, we will have the opportunity to welcome you back in our hotel in the future!Kind regards,Dániel H.Operations ManagerK+K Hotel Opera

Dear Owain Jones,First of all, let me thank you for staying at our K+K Hotel Opera during your visit in Budapest and for your valuable time taken to share your experiences.I especially would like to thank you for highlighting the great location of the Hotel. I hope our circumstances of the city made you satisfied.We are very much looking forward to welcome you back, to make you feel at home in the city.Best regards David Front Office Agent

Dear Valued Guest, Thank you for your high rating, it is very much appreciated by our staff.We are pleased that you enjoyed your stay with us and are looking forward to welcoming you upon your return to Budapest.Kind regards, Réka Evelley-Wágner Front Office Manager

Dear Valued Guest, Thank you for your high rating, it is very much appreciated by our staff.We are pleased that you enjoyed your stay with us and are looking forward to welcoming you upon your return to Budapest.Kind regards, Réka Evelley-Wágner Front Office Manager

Dear Rahman Cüneyd,First of all, thank you for choosing our K+K Hotel Opera for your stay.I would like to kindly inform you, that we will investigate your review with the relevant department.We hope we can welcome in our Hotel again and show you the real K+K Hotel Opera experience.Best Regards,Réka Evelley-WágnerFront Office Manager

Dear Valued Guest, Thank you for your high rating, it is very much appreciated by our staff.We are pleased that you enjoyed your stay with us and are looking forward to welcoming you upon your return to Budapest.Kind regards, Réka Evelley-Wágner Front Office Manager

Dear Valued Guest, Thank you for your rating, it is very much appreciated by our staff. We are pleased that you enjoyed your stay with us and are looking forward to welcoming you upon your return to Budapest.Kind regards, Réka Evelley-Wágner Front Office Manager

Dear Ioannis, Thank you for taking your time and write us your review. We answered your feedback on several channel as well as contacted you directly and explained the situation. We are terribly sorry, that we are not the hotel that suits to your expectations. Kind regards,Dániel HorváthOperations ManagerK+K Hotel Opera

Dear Valued Guest, Thank you for your high rating, it is very much appreciated by our staff.We are pleased that you enjoyed your stay with us and are looking forward to welcoming you upon your return to Budapest.Kind regards, Réka Evelley-Wágner Front Office Manager

Dear Valued Guest, Thank you for your high rating, it is very much appreciated by our staff.We are pleased that you enjoyed your stay with us and are looking forward to welcoming you upon your return to Budapest.Kind regards, Réka Evelley-Wágner Front Office Manager

Dear Valued Guest, Thank you for your high rating, it is very much appreciated by our staff.We are pleased that you enjoyed your stay with us and are looking forward to welcoming you upon your return to Budapest.Kind regards, Réka Evelley-Wágner Front Office Manager

Dear Valued Guest, Thank you for your high rating, it is very much appreciated by our staff.We are pleased that you enjoyed your stay with us and are looking forward to welcoming you upon your return to Budapest.Kind regards, Réka Evelley-Wágner Front Office Manager

Dear Valued Guest, Thank you for your high rating, it is very much appreciated by our staff.We are pleased that you enjoyed your stay with us and are looking forward to welcoming you upon your return to Budapest.Kind regards, Réka Evelley-Wágner Front Office Manager

Dear Valued Guest, Thank you for your high rating, it is very much appreciated by our staff.We are pleased that you enjoyed your stay with us and are looking forward to welcoming you upon your return to Budapest.Kind regards, Réka Evelley-Wágner Front Office Manager

Dear Valued Guest, Thank you for your high rating, it is very much appreciated by our staff.We are pleased that you enjoyed your stay with us and are looking forward to welcoming you upon your return to Budapest.Kind regards, Réka Evelley-Wágner Front Office Manager

Dear Valued Guest, Thank you for your high rating, it is very much appreciated by our staff.We are pleased that you enjoyed your stay with us and are looking forward to welcoming you upon your return to Budapest.Kind regards, Réka Evelley-Wágner Front Office Manager

Dear Naomi,First of all, thank you for choosing our K+K Hotel Opera for your stay in Budapest.I would like to kindly inform you that our reception team speak English, German, Spanish and Hungarian language, We are constantly training ourselves so that we can serve our guests to the highest possible standard.We hope that we will have the opportunity to welcome you in our hotel next time.Kind Regards,Réka Evelley-WágnerFront Office Manager