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Anmeldelser af Park Inn by Radisson Bucharest Hotel & Residence

4 out of 5
Park Inn by Radisson Bucharest Hotel & Residence
Strada Luterana nr 2-4, Sector 1, Bucharest

Anmeldelser

8,6

Fremragende

Bedømmelse på 10 − Fremragende. 360 af i alt 734 anmeldelser" "
Bedømmelse på 8 − Udmærket. 248 af i alt 734 anmeldelser" "
Bedømmelse på 6 − Okay. 74 af i alt 734 anmeldelser" "
Bedømmelse på 4 − Dårligt. 30 af i alt 734 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 22 af i alt 734 anmeldelser" "

8,6/10

Rengøring

8,6/10

Service og personale

8,2/10

Faciliteter

8,4/10

Overnatningsstedets tilstand og faciliteter

8,4/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Bassem

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Verdensklasse service af Mohammed
Dejlig stor værelse. Ingen larm
Overnattede 2 nætter i januar 2024
Svar fra Madalina Costache -Cluster Guest Relations Manager den 28. feb. 2024
Dear BassemThank you for sharing your experience with us on Jan 26, 2024. We are thrilled to hear about your positive encounter with our service, particularly by Mohammed.It's wonderful that you enjoyed a spacious room and experienced a quiet and peaceful environment during your stay. Providing excellent service and comfort is our top priority, and we appreciate your acknowledgment.Should your travels bring you back our way, we look forward to the opportunity to welcome you again for another outstanding experience.Thank you for choosing us, and we appreciate your feedback!Best regards,Madalina Costache -Cluster Guest Relations Manager

8/10 Udmærket

Pernille

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great hotel
Great hotel. Very spacious room with a living room and a small kitchen. Outdoor pool area was fantastic. We got 2 hours extension for our check out which was really nice as our flight wasn't until in the evening. Great location - 20-25 minutes walk to Old Town. We would stay there again.
Overnattede 4 nætter i juli 2023
Svar fra Madalina Costache - Cluster Guest Relations Manage den 3. sep. 2023
Dear Pernille, thank you for your feedback. We're glad to hear you had a lovely time and thank you for showing us the thing we need to improve as the satisfaction of guest is an aim for us. We are looking to welcome you back next time when you are in Bucharest.Warm regards,Madalina Costache -Cluster Guest Relations Manager

10/10 Fremragende

Verificeret rejsende

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i maj 2023
Svar fra Madalina Costache - Cluster Guest Relations Manage den 10. jun. 2023
Dear Valuable Guest,Thank you for your five star review. We are looking to welcome you back next time when you are in Bucharest.Warm regards,Madalina Costache - Cluster Guest Relations Manager

8/10 Udmærket

Dorthe Søtt

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i marts 2023

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Lækkert hotel med stor udendørs svimmingpool
Lækkert hotel. Flot værelse i god stand. Rent og pænt overalt. Lækker stor morgenbuffet. Når temperaturen er 35 grader og solen skinner er det dejligt at man frit kan bruge den store udendørs svimmingpool og tilhørende gode liggestole. Venlig og imødekommende service. Fik lov til sen udtjekning (kl15) gratis. Kan klart anbefales👍
Overnattede 3 nætter i august 2022
Svar fra Bettina Tudor - Cluster Guest Relations Manager den 12. sep. 2022
Dear Valued Guest,Thank you for choosing Park Inn by Radisson for your last visit to Bucharest and for taking the time to share your feedback.I am overjoyed to read your feedback and see that you truly experience the 'Yes I Can' philosophy that is embedded in our culture. I am pleased as well to hear that you have enjoyed our breakfast selection and the pool.On behalf of our entire team here, at Park Inn by Radisson, we would like to thank you for staying with us.Best wishes,Bettina Tudor - Cluster Guest Relations Manager

8/10 Udmærket

Chi le

Overnattede 3 nætter i juli 2022

10/10 Fremragende

Ole

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Very Nice hotel. Very clean and good breakfast.
Overnattede 1 nat i januar 2020
Svar fra Alexandru Anghelus den 5. jan. 2020
Dear Valued Guest, We are very happy that you have chosen Park Inn by Radisson Hotel for your trip to Bucharest and that you have taken the time to forward us your feedback. It brings me great pleasure to read that you enjoyed your stay with us and that the quality of all our services met your expectations. Looking forward to welcome you again when your travels bring you back in Bucharest! Kind regards, Alexandru Anghelus Front Desk Manager

6/10 Okay

Anne

Synes godt om: Rengøring
Overnattede 1 nat i juli 2019

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, værelsets komfort
Overnattede 9 nætter i juli 2019

8/10 Udmærket

Verificeret rejsende

Synes godt om: Service og personale, værelsets komfort
Claim the room you see in the pictures
Big difference in the rooms you can get. Initially we got a room in "the old building" (as the recption called it). Room was old and Chairs and couch had large stains, didnt look as the pictures. Went back to reception and complained, they gave us a new room, which now looked like the photos here. Breakfast is good, but dont come too late, if you want to try the most options. Borrowed some champagne glasses from the bar without futher questions. The hotel is connected to Radisson Hotel (5star) which has a nice bar and restaurants.
Overnattede 4 nætter i april 2019
Svar fra Alexandru Anghelus den 17. apr. 2019
Dear Valued Guest, Thank you very much for taking the time to give your feedback to us after your stay at Park Inn by Radisson. I am sorry to read that the room did not meet your expectations however, kindly note that all our rooms have different layouts and I am sure that for your future stays we will manage to find the room that will be at your like. Please be so kind to contact the staff so they can assist you in order to make your visit more comfortable. On behalf of our entire team here, at the Park Inn by Radisson, we would like to thank you for staying with us. Looking forward to welcome you again when your travels bring you back in Bucharest! Best regards, Alexandru Anghelus Front Desk Manager

8/10 Udmærket

Allan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i november 2018

10/10 Fremragende

Jesper Erik

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great stay at Park Inn
Great family trip at the Park Inn. Big room with very comfortable beds, and the breakfast buffet is excellent. Location is decent, even though there is a bit of a walk to the nearest metro. Great bar at Radisson Blu next door (a tunnel connects the two hotels). The is an indoor pool as well as an outdoor heated pool, and the service is very friendly.
Overnattede 3 nætter i oktober 2018
Svar fra Alexandru Anghelus den 18. okt. 2018
Dear Mr. Erik, Thank you for choosing Park Inn by Radisson Hotel for your visit to Bucharest and for taking the time to share your feedback. I am very happy to read that you had a great stay with us, that our facilities were up to your expectations. Moreover, I am very glad to read that you appreciated our central location and our room’s accommodation. We look forward to welcome you back to the Park Inn by Radisson Hotel whenever your travels will bring you back to Bucharest and we will do our best to exceed your expectations every time. Best regards, Alexandru Anghelus Front Desk Manager

10/10 Fremragende

Niels

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Dejligt centralt beliggende hotel
Vi boede i en stor lejlighed med 2 soveværelser. Stedet var rigtig fint, men jeg undrede mig noget over, at der i både køkken og badeværelse kun var udstyr til 2 personer. Med 2 soveværelser med dobbeltsenge burde det være indlysende, at der var mere end 2 personer. Vi rykkede derfor for bl.a. ekstra håndklæder, da vi var 4 personer. De kom hurtigt, men allerede dagen efter manglede de atter. Lejligheden var noget spartansk indrettet. Bl.a. var der kun én sofa, hvilket også er noget lidt til 4 personer. Dette skal dog ikke ændre ved, at hotellet var fint, værelset generelt helt ok og placeringen midt i Bukarest gjorde, at vi kunne gå rundt til næsten alt.
Overnattede 4 nætter i juli 2018

10/10 Fremragende

Nicolai, Kbh

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Summer in Bucharest
It’s was really good. We arrived late after our flight and got an free upgrade. Then we had some small issues with the room, and had to change room. We then had another upgrade and a gift voucher for the restaurant. It was a really good stay
Overnattede 4 nætter i juli 2018
Svar fra Alexandru Anghelus den 31. jul. 2018
Dear Mr. Nicolai, Thank you for choosing Park Inn by Radisson Bucharest Hotel & Residence for your recent trip to Bucharest and for taking the time to forward us your feedback. Let me take this opportunity to tell you how much your appreciative review means to us. It was our pleasure to have you as our guest. We are glad that you found our hotel convenient and comfortable during your stay, that you enjoyed our spacious and modern rooms and the staff "Yes I can!" attitude. They make the difference in service and I am proud to read that they are always providing excellent and professional services towards our guests. On behalf of our entire team here, at the Park Inn by Radisson, we would like to thank you for staying with us. Looking forward to welcome you again when your travels bring you back in Bucharest! Best regards, Alexandru Anghelus Front Desk Manager

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Betalingsform
Vi burde i forvejen være oplyst om, at hotellet kræver sikkerhed over et større beløb end selve værelsesprisen.
Overnattede 4 nætter i juni 2018
Svar fra Alexandru Anghelus den 1. jul. 2018
Dear Valued Guest, Thank you for choosing Park Inn by Radisson Bucharest Hotel & Residence for your recent trip to Bucharest and for taking the time to forward us your feedback. I am very happy to read that you enjoyed our spacious and modern rooms and our central location, within walking distance to popular attractions such as the famous Romanian Athenaeum, the Calea Victoriei and the Old Town. However, I am sorry that you were not satisfied with parts of your experience and I would like to apologize for any inconvenience this caused for you. We have taken note of your comment about the deposit and allow me to tell you that we are following this procedure so our guests stay is more enjoyable not having to pay directly in the outlets but having only one invoice at check out. On behalf of our entire team here at Park Inn by Radisson, we would like to thank you once again and we hope we will have the privilege to welcome you back and prove you the quality of our services. Kind regards, Alexandru Anghelus Front Desk Manager

8/10 Udmærket

Verificeret rejsende

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Good location and good facilities. The rooms are a little basic but fine.
Overnattede 3 nætter i februar 2018
Svar fra Alina Malciu den 1. mar. 2018
Dear Valued Guest, Many thanks for taking the time to review your most recent visit at the Park Inn by Radisson Bucharest Hotel & Residence. It brings me great joy to read that you appreciated the central location, close to the most significant touristic attractions in Bucharest. Looking forward to having you back as our guest! Best wishes, Alina Malciu Guest Relations Manager

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Nice studio room, the staff is friendly and speaks English if you need them to. Food ar their cafe was great and reasonably priced. Good stay. Will consider this hotel again.
Overnattede 1 nat i juli 2017
Dear Valued Guest, I would like to take this opportunity to thank you for your kind review of your recent stay at Park Inn by Radisson Hotel & Residence. It brings me great pleasure to read that you enjoyed the modern and spacious room, the staff "Yes I can!" attitude and the East Mediterranean restaurant experience. Thank you for choosing our hotel and we look forward to see you again. Best wishes, Alexandru Anghelus Front Desk Manager

10/10 Fremragende

Line

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort

10/10 Fremragende

johnny

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
varmt anbefales
super godt hotel, centralt beliggende og et godt fitness center og pool areal
Svar fra General Manager den 12. mar. 2017
Dear Guest, Thank you for choosing to stay with us during your trip to Bucharest. We are delighted to hear that you enjoyed your stay and that everything was to your like especially the central location and the fitness facilities. Looking forward to welcome you again when your travels bring you back in Bucharest! Kind regards, Alexandru Anghelus Front Desk Manager

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort

10/10 Fremragende

Delamore Rodolfo Antonio

Overnattede 3 nætter i april 2024

10/10 Fremragende

Ricardo, Hamburg

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
wirklich toll, das Personal kompetent und freundlich, die Unterkunft insgesammt, alles fußläufig erreichbar - auch das Ausgehviertel wirklich jederzeit wieder
Overnattede 2 nætter i februar 2024
Svar fra Madalina Costache -Cluster Guest Relations Manager den 28. feb. 2024
Dear Ricardo,We are delighted to receive your wonderful review! Thank you for taking the time to share your experience with us.It's truly rewarding to hear that you found our staff competent and friendly. Providing exceptional service is our priority, and we're thrilled to know that our team left a positive impression.We're also pleased that the overall accommodation met your expectations, and you enjoyed the convenience of having everything within walking distance, including the vibrant nightlife area.Your feedback encourages us to continue delivering excellent service. If your plans bring you back to the area, we look forward to welcoming you again for another fantastic stay.Thank you for choosing us and for your kind words!Best regards,Madalina Costache -Cluster Guest Relations Manager

8/10 Udmærket

RAPHAEL

Forretningsrejsende, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, værelsets komfort
For two adults....
The location is very good, however, there are big differences between the rooms on the different colour areas, about their overall status and views. As far as my concern these rooms are fine for two adult only. The Reception team are great and helpful. Nice breakfast.
Overnattede 3 nætter i februar 2024
Svar fra Madalina Costache -Cluster Guest Relations Manager den 28. feb. 2024
Dear Raphael,Thank you for sharing your feedback regarding your stay on Feb 23, 2024. We appreciate your insights, and we're pleased to hear that you found our location very good.We apologize for any discrepancies in the overall status and views of rooms in different color areas. Your comments will be taken into consideration as we continuously work to improve and provide the best experience for our guests.It's great to know that you found the rooms suitable for two adults and that our Reception team was both great and helpful. We're also delighted that you enjoyed the breakfast.If your future plans bring you back to our location, we would be honored to welcome you again and ensure a more consistent and enjoyable experience.Thank you for choosing us and taking the time to share your thoughts.Best regards,Madalina Costache -Cluster Guest Relations Manager

4/10 Dårligt

Roland

Forretningsrejsende
Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Absolutely outdated rooms
20 year old rooms. Far away from the modern pictures on the website.
Overnattede 1 nat i februar 2024
Svar fra Madalina Costache -Cluster Guest Relations Manager den 28. feb. 2024
Dear Roland,Thank you for taking the time to share your thoughts about your recent stay with us. We sincerely apologize for any disappointment caused by the condition of the rooms, and we appreciate your honest feedback.We understand your concern and regret that the room experience did not meet your expectations. Your comments about outdated rooms are duly noted, and we assure you that we are actively working on upgrading and renovating our accommodations to align them with the modern standards expected by our guests.We value your insights, and your feedback will serve as a catalyst for positive change. If your travels bring you back our way, we would be grateful for another opportunity to provide you with an improved and more satisfying experience.Thank you for choosing us, and we appreciate your understanding.Best regards,Madalina Costache -Cluster Guest Relations Manager

10/10 Fremragende

Rony

Rejste med familie, Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i januar 2024
Svar fra Madalina Costache -Cluster Guest Relations Manager den 28. feb. 2024
Dear Rony,We are truly grateful for your fantastic 10/10 rating! Thank you for taking the time to share your positive experience with us.We are thrilled to know that your stay exceeded expectations, and we appreciate your acknowledgment of our efforts to make your time with us enjoyable.If there's anything specific you loved or if you have any additional feedback, feel free to share. We look forward to the opportunity to welcome you back for another perfect stay.Thank you for choosing us, and we appreciate your wonderful rating!Best regards,Madalina Costache -Cluster Guest Relations Manager

10/10 Fremragende

william

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Excellent customer service
An excellent hotel close to many amenities. There was a smell in our room and we got an upgrade to a suit which was excellent customer service.
Overnattede 3 nætter i januar 2024
Svar fra Madalina Costache -Cluster Guest Relations Manager den 27. jan. 2024
Dear William,Thank you for sharing your positive experience with us. We are delighted to hear that you had an excellent stay at our hotel and appreciated the proximity to various amenities.We sincerely apologize for the initial issue with the smell in your room, but we are pleased that our team was able to provide a solution by upgrading you to a suite. Delivering excellent customer service is our top priority, and we are thrilled to have met your expectations in this regard.If there's anything else you would like to share or if you have further suggestions, please feel free to reach out. We look forward to the pleasure of welcoming you back for another exceptional stay.Warm regards,Madalina Costache -Cluster Guest Relations Manager

10/10 Fremragende

Salvatore

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2023

8/10 Udmærket

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i december 2023

10/10 Fremragende

Kobi Yaakov

Rejste med familie, Forretningsrejsende, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i november 2023

8/10 Udmærket

Vladimir

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Furniture and plumbing in the room are quite outdated but functional. However, it was pretty clean. Since there is a kitchenette, I would recommend you to have napkins.
Overnattede 1 nat i november 2023
Svar fra Madalina Costache - Cluster Guest Relations Manage den 29. nov. 2023
Dear VladimirThank you for taking the time to share your feedback with us. We appreciate your honest review.We're glad to hear that the room was functional and clean, even though you found the furniture and plumbing to be somewhat outdated. Your comments are valuable to us, and we will certainly take them into consideration for future improvements.We also appreciate your suggestion regarding napkins in the kitchenette. It's feedback like yours that helps us enhance the overall guest experience, and we will ensure to address this matter accordingly.If there are any other suggestions or specific details you would like to share, or if there's anything else we can do to make your future stays more enjoyable, please feel free to let us know.Thank you for choosing our hotel, and we look forward to the opportunity to welcome you back in the future.Best regards,Madalina CostacheCluster Guest Relation ManagerRadisson Blu Hotel & Park Inn by Radisson Bucharest

8/10 Udmærket

Antoine

Synes godt om: Rengøring, service og personale, værelsets komfort
Overnattede 3 nætter i oktober 2023
Svar fra Madalina Costache - Cluster Guest Relations Manage den 15. nov. 2023
Dear Antoine,Thank you sincerely for taking the time to rate your recent stay with us and for awarding us an excellent 8 stars out of 10! We're delighted to hear that you had a positive experience.Your feedback is incredibly valuable to us, and it motivates our team to continue providing exceptional service. If there are specific aspects of your stay that you enjoyed or if there's anything we can do to make your next visit even better, please feel free to share your insights.We appreciate your choice to stay with us and look forward to welcoming you back for another enjoyable stay in the future.Warm regards,Madalina CostacheCluster Guest Relation ManagerRadisson Blu Hotel & Park Inn by Radisson Bucharest

4/10 Dårligt

Ayhan

Overnattede 1 nat i oktober 2023
Svar fra Madalina Costache - Cluster Guest Relations Manage den 15. nov. 2023
Dear Ayhan,Thank you for sharing your feedback with us, and I apologize that your experience did not meet your expectations. We take all guest feedback seriously and are committed to addressing areas where we may have fallen short.Your satisfaction is important to us, and we would appreciate the opportunity to understand more about the issues you encountered. If you are comfortable sharing more details, it will help us to investigate and take corrective measures.We value your input and hope to have the chance to make amends on any future stays. If there's anything specific you'd like to discuss or if you have additional feedback, please feel free to reach out.Once again, I apologize for any inconvenience you experienced, and we appreciate your candid feedback.Best regards,Madalina CostacheCluster Guest Relation ManagerRadisson Blu Hotel & Park Inn by Radisson Bucharest

10/10 Fremragende

Asher

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 7 nætter i september 2023
Svar fra Madalina Costache - Cluster Guest Relations Manage den 14. okt. 2023
Dear Asher, thank you for your feedback. We sincerely hope to have the pleasure of welcoming you back in the near future.Kind regards,Madalina Costache -Cluster Guest Relations Manager

10/10 Fremragende

Alvaro

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Excellent place to stayed. Very friendly staff and always looking for solution. Morning staff give a very warm welcome and find a room in time. Thanks morning receptionist personnel!
Overnattede 2 nætter i september 2023
Svar fra Madalina Costache - Cluster Guest Relations Manage den 24. sep. 2023
Dear Alvaro,Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay in Park Inn by Radisson Hotel. We are glad to learn that you loved your stay with us, and thank you for your appreciation of our staff members! Please rest assured your nice feedback will be shared with our hotel team - for sure it will make their dayBest Regards, Madalina CostacheCluster Guest Relations Manager

4/10 Dårligt

Shaun, Wembley

Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
The property is only 4* because it shares some of the facilities with the actual 4* Radisson hotel, the Park Inn is more like apartments which I wasn’t aware of before booking. The first ‘room’ I was given was more like a studio apartment which sounds great but in 30c weather the AC wasn’t working, when I raised this with reception the staff on shift during the day didn’t really care but apparently sent an engineer after I went out for dinner but when I returned nothing had been done about it. The night shift however were more helpful and ‘upgraded’ me to a 2 bed apartment which was in worse condition than the first but at least 2 of the 3 AC units worked in there. Going back to the condition of the apartments, both of the ones I was give. Looked nothing like the pictures on any of the listings with red trimmings, they were both simple old fashioned looking with a lot of wear and tear on everything. I would give the property 2* based on condition, 3* because of the shared facilities however definitely worth the price and a disgrace to the Radisson name
Overnattede 3 nætter i september 2023
Svar fra Madalina Costache - Cluster Guest Relations Manage den 24. sep. 2023
Dear Shaun, Thank you for choosing Park Inn by Radisson for your trip to Bucharest and for sharing your feedback with your fellow travelers. I am naturally disappointed to find that you did not enjoy your experience with us. Here at Park Inn by Radisson, we do have different types of decors which are usually up to our guests' liking due to the diversity they offer. I am really sorry that you found your allocated room to be different than the photos, however I would like to assure you that all the amenities and room offerings are the same, regardless of the decor. The comments you have raised regarding the poor service from our staff have been noted and passed on to the relevant Heads of Department for remedial actions to be taken and also your observations about the temperature have been discussed with the Engineering Manager to make sure he will reinforce with the team the importance of all details while checking the rooms as our guest’s comfort is our main guideline. It is thanks to such valuable comments like yours that we are able to further improve our services for which we are very grateful. Thank you again for bringing your concerns to our attention and on behalf of our entire team here at Park Inn by Radisson, we would like to thank you once again for choosing our hotel.Best wishes,Madalina CostacheCluster Guest Relations Manager

10/10 Fremragende

Vaszary

Overnattede 1 nat i september 2023
Svar fra Madalina Costache - Cluster Guest Relations Manage den 24. sep. 2023
Dear Vaszary,Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay in Park Inn by Radisson Hotel. We are glad to learn that you loved your stay with us, and thank you for your appreciation of our staff members! Please rest assured your nice feedback will be shared with our hotel team - for sure it will make their dayBest Regards, Madalina CostacheCluster Guest Relations Manager

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Rent och fint. Bra standard på både rum och poolområdet. Mycket fin frukostbuffé och frukostmiljö.
Overnattede 4 nætter i august 2023
Svar fra Madalina Costache - Cluster Guest Relations Manage den 28. okt. 2023
Dear Valuable Guest, thank you for your feedback. We're glad to hear you had a lovely time and you liked the service offered by our team.We sincerely hope to have the pleasure of welcoming you back in the near future.Kind regards,Madalina Costache -Cluster Guest Relations Manager

8/10 Udmærket

Bengt Arild

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Ok hotell med flott badebasseng
Overnattede 7 nætter i august 2023
Svar fra Madalina Costache - Cluster Guest Relations Manage den 3. sep. 2023
Dear Bengt Arild, thank you for your feedback. We're glad to hear you had a lovely time and thank you for showing us the thing we need to improve as the satisfaction of guest is an aim for us. We are looking to welcome you back next time when you are in Bucharest.Warm regards,Madalina Costache -Cluster Guest Relations Manager

2/10 Forfærdeligt

Verificeret rejsende

Synes godt om: Rengøring
Synes ikke om: Service og personale
Overnattede 5 nætter i august 2023
Svar fra Madalina Costache - Cluster Guest Relations Manage den 3. sep. 2023
Dear Valuable Guesti, thank you for sharing your online feedback after your stay with us.Thank you so much for staying with us. We remain committed to our customers and your satisfaction, we appreciate your feedback and we are grateful for your continued business and the opportunity to fix our mistake. Your time is valuable to us, and we would be grateful if you would please consider updating us on what we could do better to get a higher score as we can see you score us with only 2 stars in your recent posted feedback and maybe share what we could do better to improve it ?Please do not hesitate to contact me directly and I will be more than happy to take care of you personally on your next stay.Warm regards,Madalina Costache -Cluster Guest Relations Manager

10/10 Fremragende

Morten

Overnattede 1 nat i august 2023
Svar fra Madalina Costache - Cluster Guest Relations Manage den 3. sep. 2023
Dear Morten,Thank you for your rating our hotel. We are looking to welcome you back next time when you are in Bucharest.Warm regards,Madalina Costache Cluster Guest Relations Manager

8/10 Udmærket

Arnaud

Rejste med familie
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i august 2023
Svar fra Madalina Costache - Cluster Guest Relations Manage den 3. sep. 2023
Dear Arnaud, thank you for your feedback. We're glad to hear you had a lovely time and thank you for showing us the thing we need to improve as the satisfaction of guest is an aim for us. We are looking to welcome you back next time when you are in Bucharest.Warm regards,Madalina Costache -Cluster Guest Relations Manager

8/10 Udmærket

Peter

Rejste med familie
Synes godt om: Rengøring, værelsets komfort
Decent place to stay
Great location hotel but the rooms are quite dated. Check in and check out both to a long time as there’s only ever seemed to be one person on reception, even when they were busy. We had loads of space in our room for the four of us. The beds were comfy but the pillows were really soft. Also, the balcony had no furniture so it was nice to have a balcony but pointless with nowhere to enjoy it! The pool area was nice and a great respite from the heat. Overall probably not worth what we paid but a decent stay overall.
Overnattede 5 nætter i august 2023
Svar fra Madalina Costache - Cluster Guest Relations Manage den 3. sep. 2023
Dear Peter, thank you for your feedback. We're glad to hear you had a lovely time and thank you for showing us the thing we need to improve as the satisfaction of guest is an aim for us. We are looking to welcome you back next time when you are in Bucharest.Warm regards,Madalina Costache -Cluster Guest Relations Manager

10/10 Fremragende

Leo

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Lovely boutique hotel in the pedestrian zone in Bucharest. Offsite parking was provided along with assistance with luggage. As the parking is very tight, some 'juggling' of cars was required to be able to exit. The front office staff provide excellent service.
Overnattede 2 nætter i juli 2023
Svar fra Madalina Costache - Cluster Guest Relations Manage den 3. sep. 2023
Dear Leo,Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay in Park Inn by Radisson Hotel. We are glad to learn that you loved your stay with us, and thank you for your appreciation of our staff members! Please rest assured your nice feedback will be shared with our hotel team - for sure it will make their dayBest Regards, Madalina CostacheCluster Guest Relations Manager

10/10 Fremragende

Itai

Rejste i en gruppe
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i juli 2023
Svar fra Madalina Costache - Cluster Guest Relations Manage den 30. jul. 2023
Dear Itai,Thank you for your rating our hotel. We are looking to welcome you back next time when you are in Bucharest.Warm regards,Madalina Costache Cluster Guest Relations Manager

10/10 Fremragende

David

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Love the layout of the room.
Overnattede 1 nat i juli 2023
Svar fra Madalina Costache - Cluster Guest Relations Manage den 30. jul. 2023
Dear David,Thank you for your rating our hotel. We are looking to welcome you back next time when you are in Bucharest.Warm regards,Madalina Costache Cluster Guest Relations Manager

10/10 Fremragende

Stephane

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Un séjour tres agréable. Mieux qu'une chambre, c'était un appartement tres grand
Overnattede 4 nætter i juli 2023
Svar fra Madalina Costache - Cluster Guest Relations Manage den 30. jul. 2023
Dear Stephane,Thank you for your rating our hotel. We are looking to welcome you back next time when you are in Bucharest.Warm regards,Madalina Costache Cluster Guest Relations Manager

10/10 Fremragende

Pietu

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i juli 2023
Svar fra Madalina Costache - Cluster Guest Relations Manage den 30. jul. 2023
Dear Pietu,Thank you for your rating our hotel. We are looking to welcome you back next time when you are in Bucharest.Warm regards,Madalina Costache Cluster Guest Relations Manager

4/10 Dårligt

Bayindir Huseyin

Forretningsrejsende
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Disappointing stay in Bucharest
As a Radisson group hotel, I was very disappointed with the physical conditions of the hotel. I had to climb up and down stair with two heavy luggage because no ramp for proper movement was built. The corridors were really in bad conditions and my room was not great either. I am really sorry but no more park inn Bucharest and for the other cities I will take it with a grain of salt!!
Overnattede 2 nætter i juli 2023
Svar fra Madalina Costache - Cluster Guest Relations Manage den 10. jul. 2023
Dear Bayindir Huseyin, First and foremost, we want to thank you for choosing Park Inn by Radisson as your preferred stay in Bucharest. I would like to extend my apologies for the fact that you were inconvenienced by our accessibility. Rest assured, your comments have been passed over to our senior team for review in order to improve our product on this front. On behalf of our entire team here, at Park Inn by Radisson, we would like to thank you for staying with us. Best wishesMadalina Costache - Cluster Guest Relations Manager

10/10 Fremragende

zvi

Synes godt om: Service og personale, værelsets komfort
Overnattede 7 nætter i juni 2023
Svar fra Madalina Costache - Cluster Guest Relations Manage den 10. jul. 2023
Dear Valuable Guest, Thank you for choosing Park Inn by Radisson for your last visit to Bucharest and for taking the time to share your feedback. It brings me great joy to hear that you had a pleasant stay with us and that you appreciate the service received from our staff. On behalf of our entire team here, at Park Inn by Radisson rest, we would like to thank you for staying with us. Best wishes, Madalina Costache - Cluster Guest Relations Manager

10/10 Fremragende

Uri

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i juni 2023
Svar fra Madalina Costache den 16. jun. 2023
Dear Valuable Guest, thank you for your feedback. We're glad to hear you had a lovely time.We are looking to welcome you back next time when you are in Bucharest.Warm regards,Madalina Costache -Cluster Guest Relations Manager