Udendørsområde

Anmeldelser af Aparthotel Adagio Brussels Grand Place

3 out of 5
Aparthotel Adagio Brussels Grand Place
20 Boulevard Anspach, Brussels

Anmeldelser

8,8

Fremragende

Bedømmelse på 10 − Fremragende. 513 af i alt 1000 anmeldelser" "
Bedømmelse på 8 − Udmærket. 381 af i alt 1000 anmeldelser" "
Bedømmelse på 6 − Okay. 74 af i alt 1000 anmeldelser" "
Bedømmelse på 4 − Dårligt. 22 af i alt 1000 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 10 af i alt 1000 anmeldelser" "

8,4/10

Rengøring

8,8/10

Service og personale

8,6/10

Faciliteter

8,6/10

Overnatningsstedets tilstand og faciliteter

8,6/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Justina

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Rigtig godt sted.
Rigtig godt hotel. Vi havde en mini lejlighed, med bad og brus delt. Lille køkken og stort værelse. Hotellet ligger lige i midten af sæt men det kan ikke høres. Service var god. Det var billigt i forhold til beliggenhed.
Overnattede 4 nætter i juli 2022

10/10 Fremragende

Jacob Riedel

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i april 2022

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
God beliggenhed
God placering - tæt på spisesteder og shoppingmuligheder. Lidt træls der ikke kommer rengøring under opholdet. Flinke medarbejder samt rengøringsfolk, der gav håndklæder hvis det blev efterspurgt
Overnattede 4 nætter i februar 2022

8/10 Udmærket

lea

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Nemt og bekvemt
Der er efter trafikomlægning en smule trafikstøj, men ellers et dejligt sted
Overnattede 3 nætter i november 2021

10/10 Fremragende

Lars

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great apartment at perfect location
Brand new interior perfectly located in the city center where several metro and underground trams lines connect. The entrance to the station is next door to the hotel entrance. Plenty of shops and restaurants nearby.
Overnattede 4 nætter i juli 2021
Svar fra Isabelle Chaloner - General Manager den 15. aug. 2021
Dear guest, Thank you for your comments regarding your stay. Our aparthotel is indeed in the heart of Brussels wich makes it easy to explore the city. We hope to have you again with us soon. Best regards,

8/10 Udmærket

Christa

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Godt beliggende
Ligger godt i centrum og metro. Rart med kitchenette
Overnattede 4 nætter i august 2020

10/10 Fremragende

Verificeret rejsende

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 5 nætter i juli 2019
Svar fra General Manager den 4. aug. 2019
Dear Guest, We thank you and highly appreciate the maximum score awarded to our establishment after your stay. Looking forward to seeing you again very soon. Sincerely, Laurence Braem General Manager

8/10 Udmærket

Verificeret rejsende

Synes godt om: Service og personale, værelsets komfort
Synes ikke om: Rengøring
Overnattede 3 nætter i oktober 2017
Thank you for rating us !

8/10 Udmærket

Henrik

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Udmærket hotel, meget centralt.
Et fint hotel, mange udmærkede restauranter og cafeer i nærheden. Lidt støj fra metroen, der nærmeste ligger under hotellet.
Overnattede 3 nætter i juli 2017

10/10 Fremragende

poul, denmark

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fantastisk indrettet og sublim beliggenhed
Lejligheden var fuld udnyttet og på en smart måde med seng på væg/sofa om dagen.
Overnattede 5 nætter i juli 2017
Svar fra Laurence Braem, General Manager den 30. sep. 2017
kære kunde, tak for din kommentar

8/10 Udmærket

Abbas

Synes godt om: Rengøring, service og personale
Rent og venlig hotel
Meget hjælpsom hotelpersonale.

8/10 Udmærket

Anton

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
All you need is in your reach
Centralt beliggende, tæt på shopping og metro, og udstyret med alt det du har brug for.

8/10 Udmærket

Jonas

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort

8/10 Udmærket

Christian

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Pleasant stay
We enjoyed our stay. Cosy atmosphere, centrally located.

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Alt i alt et rigtig fint hotel, godt indrettet og veludstyret værelse med det man har brug for.

10/10 Fremragende

Mikkel, Århus

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Ideel beliggenhed og fremragende service
Supergodt hotel med fornem service. Meget venligt og imødekommende personale. Hotellet har en ideel beliggenhed, hvis man vil bo midt i byen. Der er gode parkeringsmuligheder i 2 p-huse, som ikke ligger langt væk. Vi havde 2 studio-værelser til familien med te-køkken i hver. Fungerede super godt.

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Vældig godt til prisen.
2 senge med 2 opredninger virker fint til 4 personer som det meste af tiden er til oplevelser i byen. Alt fungerer godt og standarden på køkkenudstyr er i top og badeværelset er lækkert. God ide at have toilet i et andet rum.

4/10 Dårligt

Verificeret rejsende

Synes ikke om: Overnatningsstedets tilstand og faciliteter, værelsets komfort

4/10 Dårligt

Verificeret rejsende

Synes godt om: Service og personale, værelsets komfort
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Will the air-con ever work?
I have stayed at Adagio many times, and Im wondering if they have any intention of ever fixing their air-con-system. In vinter it is on, and the room is too hot for sleeping and in the summer it is of, and Again the room is too hot for sleeping

8/10 Udmærket

Jaime

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Is good
Overnattede 1 nat i maj 2024
Svar fra Pedro Tome Jorge, General Manager den 21. maj 2024
Dear Jaime,We are grateful for this kind review about your recent stay.It is gratifying to hear that you found the room amenities to be satisfactory and that they met your expectations.We also appreciate your positive remarks on our hotel's condition and the level of service provided. Our team strives to maintain a high standard of hospitality and it is always rewarding to receive such encouraging feedback.Please be assured that our commitment to ensuring a comfortable stay is unwavering, despite the aspects you've highlighted regarding room cleanliness. We take pride in our rigorous cleanliness standards and will continue to seek excellence in this area.We would be delighted to welcome you back.Take care,Pedro Tome Jorge, General Manager

10/10 Fremragende

Jaime

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Service in room, negative
Overnattede 4 nætter i maj 2024
Svar fra Pedro Tome Jorge, General Manager den 22. maj 2024
Dear Jaime,Thank you for taking the time to share your experience with us.We are delighted to hear that you appreciated the cleanliness of our rooms and found our hotel condition and service to be satisfactory. Your commendation is a testament to the dedication of our team at Aparthotel Adagio Brussels Grand Place to providing excellent service and accommodations.We are pleased to know that our positive aspects made a significant impact on your stay and we remain at your disposal for any further comments or suggestions you might have.We hope to have the pleasure of welcoming you again. Kind regards,Pedro Tome Jorge, General Manager

10/10 Fremragende

AKEMI, New York

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent location. I liked the room amenities as well.
Overnattede 4 nætter i maj 2024
Svar fra Pedro Tome Jorge, General Manager den 22. maj 2024
Dear Akemi,Thank you for taking the time to review your stay.We are delighted to hear that our prime location enhanced your experience in Brussels. It's fantastic to know that our room amenities met your expectations and contributed to a comfortable stay.Our team takes great pride in maintaining the cleanliness and condition of our aparthotel and your kind rating is greatly appreciated. We strive to deliver excellent service and it's rewarding to see that reflected in your feedback.Thank you for choosing Aparthotel Adagio Brussels Grand Place. We hope to continue being your preferred choice for future visits.We look forward to welcoming you back in the future.Best wishes,Pedro Tome Jorge, General Manager

8/10 Udmærket

HTOO MYAT

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
No cleaning provided at property as it is an “aparthotel” so any cleaning or change of towels come at an additional price. Microwave wasn’t working and water dispenser at level 1 broke down at some point. Homeless people live outside and the immediate outside of the hotel is absolutely disgusting in the morning from people’s activities the night before as it’s in a Central Area. It was generally safe though as u have to tap into the entrance with your key card.
Overnattede 4 nætter i april 2024
Svar fra Pedro Tome Jorge, General Manager den 14. maj 2024
Dear Guest,We would like to thank you for this review about your recent stay.We appreciate your feedback and understand your concern about the cleaning service. Our policy is to provide cleaning every 8 days, which is designed to offer a balance between maintaining our rooms to a high standard and providing our guests with privacy. However, we do offer additional cleaning services upon request for a small fee. We understand that this might not be ideal for all our guests and we are always open to feedback to improve our services.We look forward to seeing you again in the future. Best regards,Pedro Tome Jorge, General Manager

10/10 Fremragende

Clara, Hormigueros

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Hotel cerca de la Estación Central. Limpio y cómodo. Cocina con todo lo necesario.
Overnattede 8 nætter i maj 2024
Svar fra Pedro Tome Jorge, Director general den 12. maj 2024
Estimada Clara,Muchísimas gracias por su reseña acerca de su experiencia en Aparthotel Adagio Brussels Grand Place.Nos complace saber que la ubicación cercana a la Estación Central le resultó conveniente y que nuestras instalaciones cumplieron con sus expectativas de limpieza y confort. La satisfacción de nuestros huéspedes es nuestra prioridad y nos alegra que la cocina de su apartamento estuviera bien equipada para sus necesidades.Nos enorgullece recibir comentarios positivos sobre el estado del hotel y la calidad de nuestro servicio. Trabajamos continuamente para ofrecer una experiencia memorable y es gratificante saber que hemos logrado nuestro objetivo en su estancia.Estamos encantados de que las comodidades de la habitación hayan sido de su agrado. En el Aparthotel Adagio Brussels Grand Place, nos esforzamos por ofrecer un ambiente acogedor y práctico para que nuestros huéspedes se sientan como en casa.Nos encantará recibirle nuevamente muy pronto.Cordiales saludos,Pedro Tome Jorge, Director general

8/10 Udmærket

linh

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Walkable, lots to see
Overnattede 4 nætter i maj 2024
Svar fra Pedro Tome Jorge, General Manager den 9. maj 2024
Dear Linh,Thank you for taking the time to review your stay.We are delighted that you had a pleasant experience during your stay with us and appreciate your valuable feedback.We look forward to welcoming you back in the future.Best wishes,Pedro Tome Jorge, General Manager

8/10 Udmærket

SAKAMOTO

Rejste med familie
地下鉄の出口を出たところにホテルの入口があるので移動に便利、グランプラスにも徒歩数分。
Overnattede 4 nætter i april 2024
Svar fra Pedro Tome Jorge, General Manager den 6. maj 2024
Dear Guest,Thank you for this great review.We are delighted that you had a pleasant experience during your stay with us and appreciate your valuable feedback. Do not hesitate to let us know what we could have improved to make your stay à 100%.We hope that you will be able to return for another great experience with us. Kind regards,Pedro Tome Jorge, General Manager

10/10 Fremragende

junko

Overnattede 1 nat i maj 2024
Svar fra Pedro Tome Jorge, General Manager den 25. maj 2024
Dear Junko,Thank you for taking the time to review your stay.We are delighted that you had a pleasant experience during your stay with us and appreciate your valuable feedback.We look forward to welcoming you back in the future.Best wishes,Pedro Tome Jorge, General Manager

10/10 Fremragende

Trey

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Pedro Tome Jorge, General Manager den 4. maj 2024
Dear Trey,We are grateful for this kind review about your recent stay.We are happy that you enjoyed your stay with us.Your positive feedback acts as motivation for our team to keep providing great service.We would be delighted to welcome you back.Take care,Pedro Tome Jorge, General Manager

10/10 Fremragende

Lizette Marriane

Rejste med familie, Rejste med partner
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It was very close yo the Grand Place and lots of walkable attractions! Loved it here!
Overnattede 1 nat i april 2024
Svar fra Pedro Tome Jorge, General Manager den 9. maj 2024
Dear Lizette,Thank you for taking the time to review your stay.It is heartening to hear that our proximity to the Grand Place and various attractions added value to your stay. While we take note of your rating on room cleanliness, rest assured that we hold our standards high and continuously strive for excellence. We are delighted that you found the condition of our establishment to your liking and that our service met your expectations. Knowing that our room amenities contributed positively to your experience is indeed gratifying. At Aparthotel Adagio Brussels Grand Place, our guest satisfaction is paramount, and your feedback is a testament to our team's dedication.We look forward to welcoming you back in the future.Best wishes,Pedro Tome Jorge, General Manager

10/10 Fremragende

Kisenia

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great stay! Very convenient to get anywhere:shopping, restaurants, etc. walkable!!! Staff is very nice and breakfast area has a lot of variety
Overnattede 4 nætter i januar 2024
Svar fra Pedro Tome Jorge, General Manager den 4. apr. 2024
Dear Guest,Thank you for taking the time to review your stay.We are delighted to hear that you enjoyed the convenience of our prime location, making it easy to explore the shopping areas, restaurants, and local attractions. It is also rewarding to know that our staff's friendliness contributed to your great stay. Our breakfast buffet is something we take pride in, and we are glad you appreciated the variety on offer. Knowing that you found the cleanliness of your room and the overall condition of our hotel to be impeccable is a testament to our team's dedication. Furthermore, we are pleased that the amenities provided in the room met your expectations and enhanced your experience at Aparthotel Adagio Brussels Grand Place.We look forward to seeing you again in the future.Kind regards,Pedro Tome Jorge, General Manager

10/10 Fremragende

Pauline

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Really good stay. Only thing that’s needs improvement is the towels. They were grey and hard and not pleasant to use. Did have them changed and the second set were not any better. Other than that great stay and would use again
Overnattede 4 nætter i marts 2024
Svar fra Pedro Tome Jorge, General Manager den 25. mar. 2024
Dear Pauline,Thank you very much for your review.We're delighted to hear that you had a really good stay and appreciated our services. Your positive experience is a testament to our commitment to hospitality. We're also glad that our room amenities met your expectations, contributing to a comfortable visit. However, we regret to hear that the towels did not meet your standards of comfort. While we ensure that our linens are clean and hygienic, we acknowledge your concern and will look into improving their quality to enhance our guests' experience.We look forward to seeing you again!Best regards,Pedro Tome Jorge, General Manager

8/10 Udmærket

Christine

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The studio guest room was nice and large and contained evergthing I needed. The staff were also very friendly and helped with my requests. Unfortunately there are building works going on in the building opposite the hotel so I was often woken early by banging and loud noises. I was also surprised to find that the gym was not a gym at all but actually just a room containing a rowing machine, stepper and water machine. Very disappointed as this was one facility I required for my stay and was left with no means to exercise.
Overnattede 3 nætter i marts 2024
Svar fra Pedro Tome Jorge, General Manager den 19. mar. 2024
Dear Christine,Thank you for such a positive review.We're delighted to hear that the spaciousness of our studio guest room met your needs and that our team provided friendly assistance during your stay. It's wonderful that you found the amenities in your room to be comprehensive.However, we regret to hear about the disturbance from the construction work nearby. While this is beyond our control, we understand it can impact the comfort of our guests. Regarding the fitness facilities, we strive to provide a range of equipment suitable for a quick workout, and we apologize if this did not meet your expectations. Rest assured that our fitness center does include an exercise bike, rowing machine, and free weights, as mentioned in our information sheet.We all hope to see you again in the future. Kind regards,Pedro Tome Jorge, General Manager

10/10 Fremragende

Alejandro Espinosa

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great place to stay a few days. Grand Place and all the tourist places are within walk distance, and subway is just at the door. I would stay on it again for sure.
Overnattede 4 nætter i februar 2024
Svar fra Pedro Tome Jorge, General Manager den 4. mar. 2024
Dear Alejandro,We are grateful for this kind review about your recent stay.We're thrilled to hear you enjoyed the convenience of our location, with the Grand Place and numerous attractions within walking distance, and the subway right at the doorstep. It's wonderful that our room cleanliness and service met your expectations and contributed to a pleasant stay. We hope you also had the chance to utilize the fully equipped kitchenette in your room, allowing for a comfortable and homelike experience.The entire team look forward to welcoming you back on a future trip.Kind regards,Pedro Tome Jorge, General Manager

10/10 Fremragende

Alice

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We had a lovely stay in the studio room. The staff were really helpful and let us drop off our bags before check-in and after we had checked out. Location is very central but the room was nice a quiet. Would definitely stay again
Overnattede 2 nætter i februar 2024
Svar fra Pedro Tome Jorge, General Manager den 26. feb. 2024
Dear Alice,Thank you for taking a moment to review your experience.We're thrilled to hear that our team's helpfulness made your stay more convenient. It's wonderful to know our central location contributed to a peaceful stay, despite the bustling surroundings. Our commitment to cleanliness and service is paramount, and your appreciation for these aspects truly means a lot.We look forward to welcoming you back. Take care,Pedro Tome Jorge, General Manager

10/10 Fremragende

Luiz Henrique

Overnattede 2 nætter i februar 2024

10/10 Fremragende

Delia

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The apartment gave us everything we needed, it was in a nice walking are. The few things that i didn't like were out of their control like noise outside the hotel.
Overnattede 14 nætter i december 2023
Svar fra Pedro Tome Jorge, General Manager den 3. jan. 2024
Dear Delia,Thank you for taking the time to share your review.We're delighted to hear that our apartment met all your needs and that you enjoyed the advantages of being in a prime walking area. It's also great to know that our team's hard work is paying off, and guests like you appreciate the convenience of our downtown location, near cultural attractions and public transport. Regarding the noise you mentioned, while we strive to offer a peaceful stay with our soundproof windows, it can indeed be challenging to control external noise, especially in such a vibrant area. We hope this did not detract too much from your overall experience.We look forward to welcoming you back. Best wishes,Pedro Tome Jorge, General Manager

8/10 Udmærket

Irene, Winchester

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Stayed for 4 nights. Always up by 7am not by choice. Major construction / demolition of a huge building infront of the hotel. Jackhammer noise from 7am until about 3-4pm everyday. It’s okey if you have day tours , the jackhammer noise is your sure alarm clock . There’s really nothing the hotel can do but to move you farthest from the construction . Other than that the hotel is outstanding .
Overnattede 4 nætter i december 2023
Svar fra Pedro Tome Jorge, General Manager den 25. dec. 2023
Dear Irene,Thank you for taking the time to share your review.We're delighted to hear you found our hotel outstanding and appreciated the amenities provided in your room. Your commendation on our room cleanliness, hotel condition, and service is greatly valued, and we're glad that the room amenities met your expectations, offering a comfortable and well-equipped stay. However, we apologize for any inconvenience caused by the external construction noise. We understand it can be disruptive, and we strive to allocate rooms that minimize any disturbance to our guests. While we have no control over external construction activities, we do ensure our rooms offer very good soundproof windows to enhance guest comfort.We hope to welcome you back for another great experience in the future.Best wishes,Pedro Tome Jorge, General Manager

2/10 Forfærdeligt

Katarina

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Dårlig renhold. Veldig sterk ubehagelige matlukt i rommet. Vond seng.
Overnattede 1 nat i december 2023
Svar fra Pedro Tome Jorge, General Manager den 18. dec. 2023
Dear Katarina,Thank you for taking the time to review your experience at our Aparthotel with us.We are very sorry your experience wasn't completely satisfying and ask you to please accept our apologies. We have sent you an email to receive more information concerning the cleaning in our hotel. We have also noted the comments concerning the bed and will make sure our technical team will check the room.Again please excuse us and hopefully we will have the opportunity to welcome you again in the future.Thank you and best regards,Pedro Tome Jorge, General Manager

6/10 Okay

Cindy

Rejste med partner
Synes godt om: Service og personale
My husband and I stayed here for seven days to visit Belgium. Check in was easy once we paid our entire bill before we saw the room. The location is perfect. The shops and restaurants are all around. Grand Place is a five minute walk. The Christmas markets were right next door. Even with the crowds of the Christmas markets, I never felt unsafe. The room was adequate with plenty of storage for our luggage and our clothes. The tub is extremely deep and my husband, who is older, had a difficult time getting in and out. There were two major problems. The first is that next door creates a constant noise issue from 7 a.m with an industrial jack hammer. This is no fault of the hotels. The problem is that we were awakened each day at 7 am with the sound of the construction. The second problem is that there is no maid service until day eight. We are used to an every other day service in the other hotels. I was told that if I needed service and who doesn't after a few days, that it would cost appox. 30 euros. I was also told that I could request new towels and IF THEY HAD THEM, they would exchange them for me. The best parts of our stay were, a.. the location, the staff was very friendly, the use of a laundry on site, the amenities in the room including the dishwasher and kitchen equipment and very strong WiFi. The negative aspects are a. an uncomfortable bed, foam-like pillows, lack of maid service, construction noise and broken equipment in the room.
Overnattede 7 nætter i december 2023
Svar fra Pedro Tome Jorge, General Manager den 15. dec. 2023
Dear Cindy,Thank you for taking the time to share your review.We are delighted to hear that you found our location ideal for exploring the city and that our staff's friendliness added to the enjoyment of your stay. It's also great to know that the amenities provided in your room, such as the kitchen equipment and strong WiFi, met your needs and contributed positively to your visit. We appreciate your recognition of the convenience of having an on-site laundry facility. Regarding the concerns you raised, we regret to hear about the noise disturbance from the nearby construction. While it is indeed beyond our control, we understand it can impact the comfort of our guests. As for the cleaning service schedule, we offer cleaning every 8 days to provide a balance of privacy and upkeep, but we also provide options for additional cleaning services at a fee for those who prefer more frequent attention. We note your comments on the bed comfort and pillow quality; please know we continually work to ensure our guests' comfort and your feedback is valuable in this process. Lastly, we apologize for any inconvenience caused by the broken equipment and will ensure that such issues are addressed promptly.We hope to welcome you back. Best wishes,Pedro Tome Jorge, General Manager

10/10 Fremragende

GABRIELA

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
La propiedad es muy comaoda, tranquila, tiene una excelente ubicación, hay super mercado en frente, restaurantes, bares, puntos turísticos, todo a pie! Tambien esta muy cerca del metro. Ya es mi tercera vez en este aparthotel Adagio y volvería sin dudar
Overnattede 4 nætter i oktober 2023
Svar fra Pedro Tome Jorge, General Manager den 13. dec. 2023
Estimada Gabriela,Muchísimas gracias por su reseña acerca de su experiencia en Aparthotel Adagio Brussels Grand Place.Nos alegra enormemente saber que encuentra nuestro aparthotel cómodo y aprecia su estratégica localización en el corazón de Bruselas, a un paso de supermercados, restaurantes y atracciones turísticas, así como la proximidad al metro. Es un honor que nos haya elegido por tercera vez y que considere volver; esto nos motiva a seguir ofreciendo un servicio de calidad y un espacio acogedor para todos nuestros huéspedes.Nos encantará recibirle nuevamente muy pronto. Cordiales saludos,Pedro Tome Jorge, General Manager

10/10 Fremragende

Margaret

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great location.. very impressive
Coffee, tea n sugar only supplied for first night… otherwise our stay was very enjoyable
Overnattede 4 nætter i november 2023
Svar fra Pedro Tome Jorge, General Manager den 3. dec. 2023
Dear Margaret, Thank you for providing us with your feedback about your recent stay.We're glad to hear you were happy with your room. We welcome your comments and appreciate any suggestions on how we might further improve guests' experience.We hope to welcome you back in the future.All the best,Pedro Tome Jorge, General Manager

10/10 Fremragende

Raquel

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i november 2023
Svar fra Pedro Tome Jorge, General Manager den 2. dec. 2023
Dear Raquel,Thank you for your positive feedback.We are glad you had an enjoyable stay, our team members take great pleasure in going that extra mile for our guests to make sure they have a memorable experience with us.It would be a pleasure to welcome you back. Best wishes,Pedro Tome Jorge, General Manager

8/10 Udmærket

Kenji

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Tout le personnel était très aimable et serviable. Il était décevant de constater qu'il y avait quelques déchets sur le sol de la chambre.
Overnattede 1 nat i november 2023
Svar fra Pedro Tome Jorge, General Manager den 27. nov. 2023
Cher Kenji,Merci d'avoir pris le temps de nous laisser un commentaire.Nous sommes ravis d'apprendre que notre personnel a su vous offrir un service aimable et serviable, reflétant l'engagement de notre équipe multilingue à fournir une expérience client exceptionnelle. Nous regrettons cependant que la propreté de la chambre n'ait pas été à la hauteur de vos attentes. Soyez assuré que nous accordons une grande importance à la propreté de nos studios et appartements, et nous veillerons à renforcer nos protocoles de nettoyage pour garantir que chaque invité trouve un environnement impeccable à son arrivée.Au plaisir de vous recevoir à nouveau pour un séjour 100% réussi,Pedro Tome Jorge, General Manager

6/10 Okay

Jacinthe

Rejste med partner, Forretningsrejsende
Synes godt om: Rengøring, service og personale
The bed was awful.
Overnattede 2 nætter i november 2023
Svar fra Pedro Tome Jorge, General Manager den 26. nov. 2023
Dear Jacinthe,We really appreciate your feedback.We are pleased to read that our competitive rates met your expectations. However, we regret that you were not entirely satisfied; please let us know of such concerns in the future, so our team can do their best to find a more comfortable solutionWe do hope to be able to welcome you back in the future. Kindest regards,Pedro Tome Jorge, General Manager

10/10 Fremragende

Armida

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Muy buena ubicación y muy cómoda la habitación, está muy completo el hotel
Overnattede 4 nætter i oktober 2023
Svar fra Pedro Tome Jorge, General Manager den 4. nov. 2023
Apreciada Armida,Ha sido un placer recibir su última visita.Nos alegra saber que disfrutaste de nuestra excelente ubicación y que encontraste cómoda y completa la habitación. Nuestro objetivo es brindar a nuestros huéspedes un espacio confortable y bien equipado para que se sientan como en casa durante su estancia en Bruselas.Agradecemos tus amables palabras sobre nuestro hotel y nos complace que hayas tenido una experiencia positiva con nosotros.Un cordial saludo,Pedro Tome Jorge, General Manager

8/10 Udmærket

fouad, Pasadena

Synes godt om: Rengøring, service og personale
Overnattede 6 nætter i oktober 2023
Svar fra Pedro Tome Jorge, General Manager den 3. nov. 2023
Dear Fouad,Thank you for your kind review.It is rewarding to know that you had such a pleasant experience with us. Thank you for appreciating our team's quality service; this will encourage us to continue with our efforts to deliver an excellent experience to all our guests.We hope to welcome you back.Best wishes,Pedro Tome Jorge, General Manager

10/10 Fremragende

Estrella

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excelente ubicación y establecimiento perfecto.
Overnattede 5 nætter i oktober 2023
Svar fra Pedro Tome Jorge, General Manager den 2. nov. 2023
Apreciada Estrella, Nos hace muy felices comprobar a través de sus excelentes comentarios que ha quedado tan satisfecha con su experiencia en el Aparthotel Adagio Brussels Grand Place.Nos alegra saber que disfrutó de nuestra excelente ubicación y que encontró nuestras instalaciones perfectas. Nuestro objetivo es proporcionar a nuestros huéspedes un ambiente cómodo y conveniente en el corazón de Bruselas, cerca de las principales atracciones turísticas, tiendas y transporte público.Nos encantaría volver a hospedarle en un futuro cercano. Cordialmente,Pedro Tome Jorge, General Manager

6/10 Okay

Charlotte

Synes godt om: Service og personale
Quite a few homeless people directly outside. However, the property was locked and required key.
Overnattede 2 nætter i september 2023
Svar fra Pedro Tome Jorge, General Manager den 11. okt. 2023
Dear Charlotte,We thank you for taking the time to provide us with your feedback.We appreciate that you chose to stay with us. However, we understand your concerns about the presence of homeless people outside the hotel. Please be assured that our property is secured with keycard access to ensure the safety and comfort of our guests.We look forward to welcoming you for a more enjoyable stay in the future.Best regards,Pedro Tome Jorge, General Manager

8/10 Udmærket

Jin Yong

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 11 nætter i september 2023
Svar fra Isabelle C., General Manager den 2. okt. 2023
안녕하세요,저희 호텔을 방문해주셔서 감사합니다.지내시는 동안 저희 호텔에 대해 전체적으로 만족하신 것 같아 다행입니다. 다른 큰 불편함은 없으셨던 것 같아 저희도 기쁘네요. 부디 저희 호텔에서 머무시는 동안 브뤼셀에서 즐거운 여행 되셨길 바랍니다.다음에 기회가 된다면 다시 한 번 찾아주세요. 감사합니다.Isabelle C., General Manager