Hoteller nær Brown's Crossing

"We were charged an extra 90 dollars. Customer service is terrible and not friendly at all"

"Very warm friendly welcome. Nice rooms, everything you need and more. Breakfast was ok, some things on this point can be easily better. Some fresh things are helpfull at all."

"excellent"

"Great job thank you"

"Room was clean, staff was friendly."

"The cleanliness of the room could have been better. There was food on the floor and the floor was dirty. The toilet was dirty. It looked like it had never been cleaned. The heat didn’t work. We turned it all the way up to 90 and it would not get warm. "

"Despite speaking with the staff the day prior to my arrival to confirm our reservation, we showed up and were told (1) we were at the wrong hotel which was not the case, (2) then told they didn't have our reservation and were fully booked, (3) then were told it was because we used Expedia rather than booked directly, (4) then were told it was because we didn't check-in through the mobile app. It was a complete disaster. During this experience at the front desk, we also overheard their phone...

"Clean, well-maintained, quiet, good location. Bed was large but uncomfortable with plastic covering on the mattress under sheet that made noise with every move. Staff member was very nice and helpful over the phone, but no staff members were available in person for late check-in (approximately 9:30pm). Also, no staff members were available at check-out (approximately 10am). "

"Great"

"Friendly staff."

"Clean property with comfortable bed & had a jacuzzi room! Great value for the price!"

"Mørke triste værelser og ringe morgenmad selvom man skriver Continental breakfast"

"Comfortable bed. Easy middle of the night check in. Bathroom was clean but old. Heat worked good. No pet fee for first dog!"

"Breakfast was ok, not too many options. Room was renovated but still had some old remnants showing in corners. Overall, I was there for one night for a conference so it met my needs. I would stay here again. The man at the front desk was very kind and helpful. "