Udendørsområde

Anmeldelser af Radisson Blu Hotel Bristol

4 out of 5
Radisson Blu Hotel Bristol
Broad Quay, Bristol & West House, Bristol, England

Anmeldelser

8,0

Alletiders

Bedømmelse på 10 − Fremragende. 402 af i alt 1000 anmeldelser" "
Bedømmelse på 8 − Udmærket. 325 af i alt 1000 anmeldelser" "
Bedømmelse på 6 − Okay. 159 af i alt 1000 anmeldelser" "
Bedømmelse på 4 − Dårligt. 63 af i alt 1000 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 51 af i alt 1000 anmeldelser" "

8,6/10

Rengøring

8,4/10

Service og personale

7,8/10

Faciliteter

8,0/10

Overnatningsstedets tilstand og faciliteter

7,4/10

Miljøvenligt

Anmeldelser

2/10 Forfærdeligt

Christian

Overnattede 2 nætter i november 2023
Svar fra Pilar den 12. dec. 2023
Dear Christian,Thank you for taking the time to share your feedback about your recent stay at our hotel. We appreciate your honesty, as it helps us recognize areas where we can improve to provide a better experience for our guests.We sincerely apologize for not meeting your expectations during your stay. Please know that your feedback is valued and will be shared with our team for immediate action.We would appreciate it if you could provide us with more specific details about the issues you encountered during your stay so that we can address them accordingly. Your satisfaction is our top priority, and we strive to ensure all our guests have a comfortable and enjoyable stay.Once again, we sincerely apologize for any inconvenience caused and are committed to making the necessary changes based on your feedback. We hope you will give us another chance in the future to provide you with a truly wonderful experience.If there is anything else we can assist you with, please do not hesitate to reach out to us directly.Warm regards,Pilar

6/10 Okay

Thomas

Forretningsrejsende
Overnattede 1 nat i juni 2023
Svar fra Golsa den 27. jun. 2023
Thank you for taking the time to share your feedback about your recent stay at our hotel. We appreciate your honest review and apologize for any inconvenience or disappointment you experienced during your stay, as it is our goal to provide a consistently exceptional experience for all our guests.We value your patronage and would like the opportunity to make it up to you. If you plan on visiting our area again, we would love the chance to provide you with a flawless stay and exceed your expectations. Please do not hesitate to contact our guest relations department directly, and we will ensure your future visit is nothing short of amazing.Once again, thank you for your valuable feedback, and we hope to have the opportunity to regain your trust in our hotel in the future.Warm regards,

8/10 Udmærket

Niels Pilt

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Central beliggenhed
Bortset fra at skulle betale for parkering, var alt tilfredsstillende. Virkelig god morgenmad!
Overnattede 2 nætter i august 2021

8/10 Udmærket

Martin

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i august 2020

10/10 Fremragende

Cara M.

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Clean room and perfect location!
Overnattede 1 nat i september 2019

8/10 Udmærket

Verificeret rejsende

Vælg nedre etager
Lidt slidte værelser Vælg lavere etager da elevatorerne er utroligt langsomme God morgenmad
Overnattede 2 nætter i september 2018

8/10 Udmærket

Jacob

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Godt ophold
Super beliggenhed og dejligt hotel. Personalet er venligt men noget ungt og mangler lidt viden omkring deres egne faciliteter. Eks ikke muligt at få kvittering for opholdet med årsag at det var købt via expedia til trods for det var hotels.com og dette har kunnet lade sig gøre andre steder.

8/10 Udmærket

Peder Andreas

Synes godt om: Rengøring, værelsets komfort
Overnattede 2 nætter i november 2017

8/10 Udmærket

Jesper

Synes godt om: Rengøring, service og personale, værelsets komfort
Overnattede 3 nætter i november 2017

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i juli 2017

4/10 Dårligt

Christopher

Rejste i en gruppe
Synes godt om: Service og personale
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Pretty average to be honest. Major issue is that 2 out of 3 lifts out of action for >48 hrs so meant long delays to be up and down from rooms. This is really not acceptable for a hotel that charges> £150/ night. Won’t be stating again based on this mainly as this is clearly a cost saving decision rather than one that supports guests.
Overnattede 2 nætter i maj 2024

8/10 Udmærket

Takuma

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter
部屋は大きく、ベッドの広さ、バスルームの広さも十分で一人の宿泊にはまったく問題ないと感じます。一転不満があるとすれば、部屋の光源が全体的に暗く、デスクでのPC作業において明るさが足りません。 立地としては、町全体がそれほどうるさくないため、過ごしやすいと感じます。また朝食が豊富で、おいしかったです。
Overnattede 2 nætter i februar 2024

8/10 Udmærket

Jack

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Room felt cold and the carpet felt quite worn but otherwise everything else was good.
Overnattede 2 nætter i maj 2024

10/10 Fremragende

Gordon

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Second time we have stayed here and would definitely stay here again when we are back in Bristol. Great location and very friendly& helpful staff.
Overnattede 3 nætter i april 2024
Svar fra Mariia den 14. apr. 2024
Dear Gordon,Thank you for returning to stay with us and for sharing your experience! We're thrilled to hear that you enjoyed our great location and found our staff friendly and helpful.We look forward to welcoming you back next time you're in Bristol. If you need anything or have any special requests for your next visit, please feel free to let us know.Take care and see you soon!Kind regards,

10/10 Fremragende

Lijun

Overnattede 1 nat i marts 2024
Svar fra Mariia den 14. apr. 2024
Dear Lijun,We appreciate your fantastic 5/5 rating! Thank you for taking the time to share your experience with us.We're thrilled that you had a great stay. Looking forward to hosting you again!Kind regards,

10/10 Fremragende

Nicola

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location
Overnattede 1 nat i marts 2024
Svar fra Nikol den 8. mar. 2024
Dear Guest,Thank you very much for your feedback.We are so glad you have had a great time with us. It is fantastic you found the central location comfortable for you and our team members to be so friendly and committed. We are looking forward to welcome you back in the not so distant future.Have a wonderful day.Warm regards,

2/10 Forfærdeligt

Helen

Forretningsrejsende
Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
The carpark is tiny and not fit for purpose, the bedroom was so outdated it was like an 80’s B and B. I will never stay there again, however the staff were all excellent.
Overnattede 1 nat i februar 2024
Svar fra Sara den 3. mar. 2024
Thank you for taking the time to leave us a review. We apologize for any inconvenience caused by the size of our carpark and the décor in the bedroom. We appreciate your feedback and will take it into consideration as we work to improve our facilities. We are pleased to hear that you found our staff to be excellent, and we will be sure to pass along your kind words to them. We hope you will consider giving us another chance in the future. Thank you for choosing to stay with us.

8/10 Udmærket

Marilyn

Convenient for Bristol Hippodrome. Good breakfast, comfortable room but ours had poor outlook!
Overnattede 1 nat i februar 2024
Svar fra Mariia den 9. mar. 2024
Dear Marilyn,Thank you for sharing your feedback! We're glad to hear you found our location convenient for the Bristol Hippodrome and enjoyed our good breakfast and comfortable rooms. We apologize for any disappointment regarding the room outlook and will strive to improve in this aspect. We appreciate your review and hope to welcome you back again soon!

10/10 Fremragende

Samer

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
wide rooms , prime location , convenient , friendly staff
Overnattede 3 nætter i februar 2024
Svar fra Sara den 3. mar. 2024
Thank you for your positive feedback! We're glad to hear that you enjoyed our wide rooms, prime location, convenience, and friendly staff. We strive to provide excellent service to all of our guests and we're happy to know that we met your expectations. We hope to welcome you back again in the future!

10/10 Fremragende

Verificeret rejsende

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Alternative route
Very helpful reception staff - Rosa helped explain road closure and alternative route to the hotel car park.
Overnattede 1 nat i februar 2024
Svar fra Sara den 3. mar. 2024
Thank you for your positive review! We are thrilled to hear that Rosa was able to assist you with navigating the road closure and finding an alternative route to our hotel car park. We pride ourselves on providing exceptional customer service, and we are glad that Rosa was able to make your experience with us a smooth and pleasant one. We hope to welcome you back again soon!

8/10 Udmærket

Angela

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Hotel was very good clean and staff very helpful
Overnattede 1 nat i februar 2024
Svar fra Sara den 3. mar. 2024
Thank you for your positive review! We are delighted to hear that you found our hotel clean and our staff helpful during your stay. We strive to provide the best possible experience for our guests, and it's always rewarding to receive feedback like yours. We hope to welcome you back again soon!Regards,Sara

10/10 Fremragende

Sandeep

Overnattede 4 nætter i februar 2024
Svar fra Mariia den 9. mar. 2024
Dear Sandeep,Thank you so much for your glowing review! We're thrilled to hear that you had such a positive experience with us. Providing excellent service and accommodations is always our top priority, and we're delighted that we could meet your expectations. Your feedback means the world to us, and we look forward to welcoming you back for another fantastic stay in the future!

10/10 Fremragende

Roger

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i februar 2024
Svar fra Mariia den 9. mar. 2024
Dear Roger,Thank you so much for your glowing review! We're thrilled to hear that you had such a positive experience with us. Providing excellent service and accommodations is always our top priority, and we're delighted that we could meet your expectations. Your feedback means the world to us, and we look forward to welcoming you back for another fantastic stay in the future!

6/10 Okay

Dean

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Terrible staff
Overnattede 1 nat i februar 2024
Svar fra Mariia den 19. feb. 2024
Dear Dean,We're deeply concerned to hear about your experience with our staff, as providing excellent service is our utmost priority. Your feedback is valuable to us, and we'd like to understand more about what happened so we can address any issues and ensure that all our guests receive the high standard of service they deserve. Could you please provide more details about your interaction with our staff? We sincerely apologize for any inconvenience caused, and we're committed to addressing this matter promptly. Thank you for bringing it to our attention.Kind regards,

8/10 Udmærket

Jackie

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
A comfortable hotel in a good location for the theatre and sightseeing.
Overnattede 2 nætter i februar 2024
Svar fra Mariia den 19. feb. 2024
Dear Jackie,Thank you for sharing your feedback! We're delighted to hear that you found our hotel comfortable and conveniently located for both theater visits and sightseeing. This is fantastic news for us!I'll definitely share your positive comments with our staff. It's always encouraging for them to hear that their efforts are appreciated and that our guests are enjoying their stay. If there's anything else we can do to enhance your experience, please don't hesitate to let us know. We look forward to welcoming you back on your next visit!Kind regards,

2/10 Forfærdeligt

Emma

Forretningsrejsende
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Terrible business trip
Absolutely awful stay, no clear direction to the hotel parking which is under the basement with about 15 parking spaces maximum. The hotel staff are not really very helpful and seem a bit clueless. The rooms are dated, dirty and really horrible to stay in. Limited plug sockets none near the bed, a weird bus seat glued to the wall under the TV. Bedding is dirty doesn’t look or feel clean looks like the beds been remade. Decor in the room is just horrible. I personally don’t think it was worth £160 for one night and I wouldn’t stay again. It needs a huge re vamp
Overnattede 1 nat i februar 2024
Svar fra Mariia den 19. feb. 2024
Dear Emma,I apologize for the oversight. We understand your frustration and acknowledge the inconvenience caused by the limited parking spaces. I want to clarify that our parking area is indeed private with 25 safe spaces, and we regret any confusion regarding its location and capacity.It's important to note that clear instructions, including the postcode, are provided on our website for easy navigation to our parking facility. Additionally, we encourage guests to book parking in advance to secure a space and avoid any inconvenience upon arrival.Regarding the condition of the rooms, cleanliness, and decor, we take your feedback seriously and will address these issues promptly. Your comments about the limited plug sockets and unusual seating arrangement are duly noted, and we will review these aspects for improvement.We apologize for falling short of your expectations and for any inconvenience caused during your stay. Your feedback is invaluable to us as we strive to provide a comfortable and pleasant experience for all our guests. Kind regards,

10/10 Fremragende

Gareth

Overnattede 1 nat i februar 2024
Svar fra Mariia den 19. feb. 2024
Dear Gareth,Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you enjoyed your stay and found our hotel to be excellent in various aspects.We hope to see you again!Kind regards,

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Lovely hotel, fantastic views
Lovely hotel, we had a room on 16th floor, amazing views- really special
Overnattede 1 nat i februar 2024
Svar fra Mariia den 4. feb. 2024
Thank you so much for your wonderful review! We're thrilled to hear you enjoyed your stay and the spectacular views from your room on the 16th floor. It's always our goal to make each guest's stay special, and we're so glad we could achieve that for you. We hope to welcome you back again soon for another memorable experience. Kind regards,

10/10 Fremragende

Lewis

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good
Overnattede 1 nat i januar 2024
Svar fra Mariia den 4. feb. 2024
Hi, Lewis.Thank you very much for your review.Kind regards,

6/10 Okay

Geoffrey

Rejste med familie
Synes godt om: Rengøring, service og personale
Overnattede 1 nat i januar 2024
Svar fra Mariia den 4. feb. 2024
Thank you for taking the time to share your feedback with a rating of 6/10. We're sorry to hear that your experience did not fully meet your expectations. We're committed to providing our guests with the best possible stay, and we would appreciate the opportunity to learn more about any specific areas where we could have improved. Your satisfaction is important to us, and we hope to have the chance to welcome you back in the future for a more positive experience. Please don't hesitate to reach out to our management team with any further comments or suggestions.

6/10 Okay

Verificeret rejsende

Forretningsrejsende
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
OK hotel. Good location, service could be better
The hvac unit in my room was dripping all night long and I could hear it against the vent/grill. It kept me up longer than I would have liked. Not many staff were on shift so had to wait to check in during rush hour and breakfast service was a bit bare.
Overnattede 1 nat i januar 2024
Svar fra Mariia den 4. feb. 2024
Hi!We sincerely apologize for the inconvenience you experienced during your stay, particularly with the HVAC unit and the service delays. Your comfort and satisfaction are of utmost importance to us, and we regret that we fell short of our standards in this instance. We appreciate your feedback as it helps us to improve and address these issues promptly. Rest assured, we will look into the HVAC problem immediately and take steps to ensure our staffing levels are optimized during peak times to provide the swift and efficient service you deserve. We hope you will give us another chance to provide you with the high-quality experience you should expect from us.Kind regards,

6/10 Okay

Tom

Forretningsrejsende
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i januar 2024
Svar fra Mariia den 4. feb. 2024
Hi!Thank you for taking the time to share your feedback . We're sorry to hear that your experience did not fully meet your expectations. We're committed to providing our guests with the best possible stay, and we would appreciate the opportunity to learn more about any specific areas where we could have improved. Your satisfaction is important to us, and we hope to have the chance to welcome you back in the future for a more positive experience. Please don't hesitate to reach out to our management team with any further comments or suggestions.Kind regards,

8/10 Udmærket

Sarah

Overnattede 1 nat i januar 2024
Svar fra Mariia den 4. feb. 2024
Thank you for your review and for rating your experience with us as 8/10. We are pleased to hear that you had a positive stay overall, but we recognize that there is always room for improvement. If there are specific aspects of your stay that you felt could have been enhanced, we would love to hear from you. Your feedback is invaluable in helping us to refine our services and ensure that future stays are even more satisfying. We look forward to the opportunity to welcome you back and aim for a 10/10 experience next time.

6/10 Okay

Norman

Synes godt om: Værelsets komfort
Over rated
My room was a terrace for New Year. Toilet was leaking. Floor boards creaky. I ordered bubbles and parking package. Paid for parking twice and never received the bubbles. Tried changing £45 on checkout.
Overnattede 1 nat i december 2023
Svar fra Mariia den 5. jan. 2024
Hi, Norman!Thank you for sharing your experience with us. We sincerely apologize for the inconveniences you faced during your stay, especially on such a special occasion like New Year's Eve.We regret to hear about the issues with the leaking toilet and creaky floorboards in your room. Your comfort is our top priority, and we understand that these issues significantly impacted your stay. Regarding the missing bubbles and the double charge for parking, we deeply regret any confusion or oversight. As I see from the billing my colleagues promptly removed the charges and sorted out the issue.We hope to see you in the future and provide you the better experience.Kind regards,

10/10 Fremragende

Jacob

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great location and great service
Great location and good service. Reception staff were really attentive and helpful. The room was clean and well presented.
Overnattede 1 nat i december 2023
Svar fra Mariia den 18. dec. 2023
Dear Jacob,Thank you so much for your positive review! We're delighted to hear that you enjoyed our great location, good service, and the attentive and helpful reception staff. It's wonderful to know that your room met your expectations in terms of cleanliness and presentation.We appreciate your kind words and look forward to the pleasure of hosting you again in the future.Kind regards,

10/10 Fremragende

Bjorn

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Mitt i stan!
Riktigt bra, blev väl omhändertagna, på ett super hotell.
Overnattede 1 nat i december 2023
Svar fra Mariia den 8. dec. 2023
Thank you very much for such a lovely review.We are looking forward to welcoming you to the Radisson Blu again!Kind regards,

8/10 Udmærket

Nicola

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, værelsets komfort
Central Location
Central location, perfect for visiting Bristol as easily accesible and near markets and shopping as well as for places of interest.
Overnattede 3 nætter i december 2023
Svar fra Mariia den 8. dec. 2023
Dear Nicola,We're delighted to hear that you found our central location convenient for exploring Bristol, with easy access to markets, shopping, and places of interest. Thank you for taking the time to share your positive experience!Kind regards,

10/10 Fremragende

Bjorn

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Första parkett
Superläge mitt i centrum.
Overnattede 1 nat i december 2023
Svar fra Mariia den 8. dec. 2023
Dear Bjorn,Thank you so much so such a lovely review.Kind regards,

6/10 Okay

John

Overnattede 2 nætter i november 2023
Svar fra Mariia den 18. dec. 2023
Dear John,Thank you for taking the time to share your thoughts with us. We appreciate your feedback and would love to learn more about your experience to better understand how we can enhance it. If you have any specific suggestions or concerns, please feel free to share them with us. Your input is invaluable in our ongoing efforts to provide the best possible service.We hope to have the opportunity to welcome you back and surpass your expectations in the future.Kind regards,

10/10 Fremragende

Denise

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Lovely hotel
A lovely hotel in the centre of Bristol. Only issue is trying to get to it as a number of roads are closed for roadworks and you need to be careful not to stray into bus only routes
Overnattede 1 nat i november 2023
Svar fra Mariia den 11. nov. 2023
Dear Denise,Thank you for your positive feedback! We apologize for any inconvenience caused by road closures. We appreciate your understanding and hope to welcome you back soon.Kind regards,

8/10 Udmærket

David

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Comfortable modern hotel conveniently located for Bristol’s theatre and concert halls. There are lots of good places to eat nearby, which is important because the hotel restaurant is not very good.
Overnattede 1 nat i november 2023
Svar fra Mariia den 11. nov. 2023
Dear David,Thank you for sharing your experience. We're thrilled to hear you found our hotel comfortable and well-located. We appreciate your feedback on our restaurant and will use it to enhance our offerings. We hope to welcome you back and provide an even more enjoyable stay.Kind regards,

2/10 Forfærdeligt

SIMON

Forretningsrejsende
Synes ikke om: Service og personale
Overnattede 1 nat i november 2023
Svar fra Mariia den 5. nov. 2023
Dear Simon,Thank you for taking the time to leave a review about your recent experience with us. We truly appreciate your feedback as it helps us improve our services.We're sorry to hear that your experience fell short of expectations, and we apologize for any inconvenience you may have encountered. We take your feedback seriously, and we will use it to address the areas that need improvement.Our team is committed to providing the best possible service, and we hope to have the opportunity to make your next visit a more pleasant one. Please feel free to reach out if you have any specific suggestions or concerns you'd like to share.Thank you for your understanding, and we look forward to the chance to better serve you in the future.

8/10 Udmærket

Cathryn

Overnattede 1 nat i oktober 2023
Svar fra Mariia den 2. nov. 2023
Dear Cathryn,Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you had a great experience with us. Our team works hard to provide the best service possible, and it's always encouraging to receive positive feedback. If you ever have any more feedback or if there's anything else we can do to make your experience even better, please don't hesitate to let us know. We look forward to serving you again in the future!Kind regards,

10/10 Fremragende

Andrew

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i oktober 2023
Svar fra Mariia den 29. okt. 2023
Dear Andrew,thank you so much for your kind words and positive review! We're thrilled to hear that you had a great experience at the hotel. Your satisfaction is our top priority, and we're delighted that we could meet your expectations.Kind regards,

4/10 Dårligt

Richard

Forretningsrejsende
Synes godt om: Værelsets komfort
Synes ikke om: Rengøring, service og personale
Overnattede 3 nætter i oktober 2023
Svar fra Mariia den 2. nov. 2023
Dear Richard,Thank you for taking the time to leave a rating. We appreciate your feedback and are always looking for ways to improve our services. If you have any specific suggestions or comments to help us enhance your experience, please feel free to share them. Your input is valuable to us.Kind regards,

6/10 Okay

Jessica

Synes godt om: Rengøring
Synes ikke om: Service og personale
Overnattede 2 nætter i oktober 2023
Svar fra Mariia den 2. nov. 2023
Dear Jessica,Thank you for taking the time to leave a rating. We appreciate your feedback and are always looking for ways to improve our services. If you have any specific suggestions or comments to help us enhance your experience, please feel free to share them. Your input is valuable to us.Kind regards,

4/10 Dårligt

Kenneth

Synes ikke om: Overnatningsstedets tilstand og faciliteter
Bad Choice If You Have a Car to Park
Overpriced for the quality provided. The room had a glass shower panel that had come loose due to being poorly secured by a strip of sealant. Very minor issue—A door in the hallway had a poorly adjusted door closer so that the door flung open too quickly when pushed upon. Biggest problem is parking. Do not visit this hotel if you are traveling by car. The parking lot the use is (they say) a seven minute walk away. But because the city center is closed to motorized traffic and that city center lies between you and the hotel, it’s about a fifteen minute drive. If you have to drop off bags you will spend at least a half hour extra driving to pick up and drop off your bags. Plus the 14 minutes of walking.
Overnattede 1 nat i oktober 2023
Svar fra Golsa den 23. okt. 2023
Thank you for your feedback. We appreciate your input regarding the location of our hotel. Being centrally located allows our guests to have easy access to various attractions and amenities in the area. However, we apologize for any inconvenience caused by the city center's restrictions on motorized traffic, which can make driving around challenging.Regarding the issues you encountered in your room, we apologize for any inconvenience caused by the loose shower panel and the poorly adjusted door closer. We strive to maintain high standards in our accommodations, and we will address these issues to ensure a better experience for our guests.We understand your frustration with parking. As the city center restricts motorized traffic, our parking lot is located a short walk away. We apologize for any inconvenience this may have caused, especially if you had to drop off or pick up bags. We will take your feedback into consideration as we continue to improve our services.Thank you again for sharing your review, and we hope to have the opportunity to provide you with an improved experience on a future visit.

10/10 Fremragende

Andrea

Overnattede 1 nat i oktober 2023
Svar fra Golsa den 12. okt. 2023
Thank you very much! We are thrilled to hear that your experience at our hotel was exceptional. We strive to provide the best possible service and it's rewarding to know that we met your expectations. We appreciate your review and hope to welcome you back soon for another amazing stay.Regards,

8/10 Udmærket

Alexander

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i oktober 2023
Svar fra Golsa den 11. okt. 2023
Thank you very much for your review! We are delighted to hear that you had a positive experience during your stay at our hotel. We pride ourselves in providing exceptional service and ensuring our guests have a comfortable and enjoyable stay. We appreciate your feedback and will continue to strive for excellence. We hope to welcome you back soon!Regards,

10/10 Fremragende

Iona

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Spacious room and nice breakfast in city centre 😀
Overnattede 1 nat i oktober 2023
Svar fra Golsa den 11. okt. 2023
Thank you for your positive feedback! We appreciate your kind words about the spacious room and delightful breakfast. We are glad you enjoyed your stay in the city center.Regards,