Hoteller nær Bowlero Western Branch

"Rooms were spacious but staff had attitude and they ran out of food at breakfast our first day"

"If you’re on a budget then suck it up and use them but be prepared for hardship. It smells like smoke and urine. No overnight room service for towels or etc. Breakfast is sad. Not recommended for families or children young in age. They will do their best to make things work. Pool needs to be cleaned. Otherwise housekeeping staff is fantastic!!!"

"Staff was cool. AC unit condensation was a problem the whole time"

"This hotel is scam , because they would take your money when you don’t safe at the hotel . So you at for a refund . The manger will not call you back to her about your situation. I asked to be moved and they couldn’t because they only had one room left and that was the room they gave me . I asked to be moved because my room had to much traffic in front of my room . The manger ask the people or either told the people to stand somewhere else . One of the people that were staying there didn’t like...

"Ll"

"Front desk customer service was awesome from beginning to end. Room was 100% clean. Nice very up to date kitchen and refrigerator. Smart TV with access to streaming services is definitely a win, win in my book. Definitely will recommend to friends and family!! Will definitely be back for another stay. Hopefully, the next stay will be longer so I can enjoy my stay even more."

"Liked the area."

"This hotel didn’t have a pool for the kids also my room toilet didn’t work. The managers were horrible there. The lock on the door was unsecured. You just could push the door opened. My stay was horrible there. I would not stay there again. Never again!"

"Room was clean and spacious"

"Had the best stay at Decoy's!!!! Cottage #1 exceeded our expectations - THE VIEW!!! the adorable decor, the most comfortable bedding... I could not recommend this place more. The area is super safe and kid-friendly. The cottages do not have front desk staff available in person, but everyone we spoke to over the phone was incredibly helpful and accommodating. We made the most beautiful memories here in the cottages with our family - 5 stars all around. Thank you, Decoy's!"

"The room photos were outdated but the property was clean and well maintained. The staff, however, were the best attribute to our experience here over a long weekend. Overall they were friendly but when my (5yr old) daughter lost my jewelry in our room, the hotel staff and maintenance turned the room upside down to try and help us to find them!! We couldn't have wished for better service!!! Thank you Candlewood staff and Melinda!"

"Ok"

"Room reserved was not the room we were assigned. I considered the room a big downgrade from what I reserved and paid for. Promised phone call from the manager never came."

"I wasn't in the room very much, but it was comfortable when I returned at the end of the day. No worries about bugs or dirty sheets. It was a very nice stay with friendly staff."

"NA"

"The staff was amazing professional welcoming and sweet. However the property was ran down. We literally had to go buy cleaning products to reclean our room. It was dusty the tub was peeling. It just looked ran down. Neighborhood was very sketchy. A lot of sketchy activities going on. Again staff was nice i would never stay here again."

"My husband and I were impressed with the our short stay; the room was very spacious and had everything we needed. Sadly, the TV is not a smart TV but luckily, it was quick trip for us. A firestick might come in handy.l for future reference. We highly appreciated the complimentary breakfast. Overall, we enjoyed the stay and didnt have any issues."

"I asked a room that don't need to use the stairs because of my walking difficulties when I book this hotel but they don't give that. They only clean our room after we checked in. We wait for so long to clean our room. There's a lot of bed bugs. I got a lot of bed bugs bite. Don't stay at this hotel."