Hoteller nær Regal Harbour View Grande

"Liked the area."

"Ok"

"Room reserved was not the room we were assigned. I considered the room a big downgrade from what I reserved and paid for. Promised phone call from the manager never came."

"If you’re on a budget then suck it up and use them but be prepared for hardship. It smells like smoke and urine. No overnight room service for towels or etc. Breakfast is sad. Not recommended for families or children young in age. They will do their best to make things work. Pool needs to be cleaned. Otherwise housekeeping staff is fantastic!!!"

"Staff was cool. AC unit condensation was a problem the whole time"

"This hotel is scam , because they would take your money when you don’t safe at the hotel . So you at for a refund . The manger will not call you back to her about your situation. I asked to be moved and they couldn’t because they only had one room left and that was the room they gave me . I asked to be moved because my room had to much traffic in front of my room . The manger ask the people or either told the people to stand somewhere else . One of the people that were staying there didn’t like...

"Ll"

"Had the best stay at Decoy's!!!! Cottage #1 exceeded our expectations - THE VIEW!!! the adorable decor, the most comfortable bedding... I could not recommend this place more. The area is super safe and kid-friendly. The cottages do not have front desk staff available in person, but everyone we spoke to over the phone was incredibly helpful and accommodating. We made the most beautiful memories here in the cottages with our family - 5 stars all around. Thank you, Decoy's!"

"They had smoking rooms and non-smoking rooms we went into the smoking first and it looked like they threw the box springs in mud and just put them back in the room. We went to the non-smoking room on one bed obvious dog hair all over I have pictures and the other bed had been used. If I didn't have to give any stars they would have got zero. Unless you are absolutely desperate no matter of fact sleep outside."

"I like how friendly the staff is honestly and how close the shops are across the street"

"I wasn't in the room very much, but it was comfortable when I returned at the end of the day. No worries about bugs or dirty sheets. It was a very nice stay with friendly staff."

"The room was not cleaned, there were stains and food debris on the sheets, clear signs of bedbugs being present, all metal surfaces were rusted over, the mattresses were damp and sticky, the "staff" was a video kiosk that connected to a call center. Even after not staying in the room at all, and alerting the "staff" of all the issues and that I wanted to cancel my stay (I wasn't in the room for more than 10 minutes before deciding to leave) they refused to refund my money unless they showed me...

"The bathroom was not clean. The front staff was notified about this and nothing was done to rectify it. Also, I paid for an upgraded room and did not receive it. Was told all the other rooms were sold out. Lastly, the room smelled of smoke when I booked a non-smoking room."

"NA"

"My husband and I were impressed with the our short stay; the room was very spacious and had everything we needed. Sadly, the TV is not a smart TV but luckily, it was quick trip for us. A firestick might come in handy.l for future reference. We highly appreciated the complimentary breakfast. Overall, we enjoyed the stay and didnt have any issues."

"I want to say that this was the worst experience that I’ve had at any hotel. Do not go to this hotel. The manager is really rude and aggressive. The rooms are dirty and they smell like cigarettes and really bad. The floors are sticky and dirty. They only give you one towel and one little bar soap, no conditioner, no hygiene products. when we arrived the room was not even ready, and once we complained within an hour of the sticky floors, dirty rooms and smell we weren’t given any type of refund....

"The staff was amazing professional welcoming and sweet. However the property was ran down. We literally had to go buy cleaning products to reclean our room. It was dusty the tub was peeling. It just looked ran down. Neighborhood was very sketchy. A lot of sketchy activities going on. Again staff was nice i would never stay here again."

"While the cost of the room was great once we got into our room you could see that the place was really run down. Smelled heavily of cigarette smoke, paint missing from the walls, cleanliness was questionable, and didn’t feel safe. There are no amenities near by. Gentleman at the front counter was very nice and helpful but due to the condition of our room we ended up forfeiting the cost and going somewhere else."

"Very dirty bad smell throught hotel.Mold in places bed was clean which was a plus but not worth 200 for 2 nights at all.Please hire people who know how to deep clean!!"