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Anmeldelser af The Durley Dean Hotel

4 out of 5
The Durley Dean Hotel
28 West Cliff Road, West Cliff, Bournemouth, England

Anmeldelser

7,6

Godt

Bedømmelse på 10 − Fremragende. 282 af i alt 1002 anmeldelser" "
Bedømmelse på 8 − Udmærket. 397 af i alt 1002 anmeldelser" "
Bedømmelse på 6 − Okay. 197 af i alt 1002 anmeldelser" "
Bedømmelse på 4 − Dårligt. 68 af i alt 1002 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 58 af i alt 1002 anmeldelser" "

8,0/10

Rengøring

8,0/10

Service og personale

7,4/10

Faciliteter

7,4/10

Overnatningsstedets tilstand og faciliteter

7,4/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Det lovede internet virkede meget dårligt. Fin adgang til stranden dog ikke for gangbesværede.
Overnattede 1 nat i august 2023

10/10 Fremragende

Trevor

Period hotel charm, attentive staff, great location for beach and town centre. Will book again for mini breaks. Convenient close to free parking.
Overnattede 4 nætter i maj 2024

10/10 Fremragende

Elena

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Wonderful Victorian style hotel. Absolutely delicious dinner!
Overnattede 1 nat i maj 2024

8/10 Udmærket

Allison

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good value for money hotel. Room was very clean and modern. Bed was very comfortable. Staff very helpful. Parked off street which was pretty easy to avoid a 15 quid bill from the car park. Sauna and steam room were lovely but the pool was freezing and full of screaming children.
Overnattede 1 nat i april 2024

8/10 Udmærket

Amanda

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I didn’t like the space in the bathroom , room (228) between the bath and the toilet, if you were a larger person you wouldn’t have been able to use the toilet, or you would have got stuck
Overnattede 2 nætter i april 2024

2/10 Forfærdeligt

Yvette

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Checked in then checked out
Overnattede 4 nætter i marts 2024

8/10 Udmærket

Jeanette

Rejste med familie
Synes godt om: Service og personale
Convenient location. Parking restricted if you can’t get a space in the car park you have to find a space in a side road if you’re lucky! Parking a bit pricy at £15. Comfortable stay.
Overnattede 2 nætter i april 2024

6/10 Okay

Martyna

Rejste med familie
Synes godt om: Rengøring
Booked family room with bunk bed for 1 adults and 2 children and when I walk to the room I just had double bed When I asking in reception they said when you book family room with bunk bed it's not essential you can get it. So where its point paid for room when you not get it?
Overnattede 3 nætter i marts 2024

4/10 Dårligt

Mustafa

Rejste med kæledyr
Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
"Haunted hotel"I had the pleasure of 1 lift and 2 doors noises to keep me up all night and at 6 am heart attack knocking from the staff for a fire ( which didnt trigger no Alarm and it couldnt be seen or felt ( might have been a April fool Joke). Im yet to figure out. On a positive note the staff were polite in dealings.
Overnattede 1 nat i marts 2024

10/10 Fremragende

Susan

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Have stayed before. Nice over night stay.
Overnattede 1 nat i marts 2024

10/10 Fremragende

Caroline

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Loved hotel and surrounding area,only thing I could have a little moan about was the lounge bar food prices were expensive..very thin bread ham and mustard sandwich with handful of crisps and one lettuce leaf was £7.50..😳😳😳
Overnattede 2 nætter i marts 2024

8/10 Udmærket

John

Rejste med familie og småbørn
Synes godt om: Rengøring, faciliteter
The guy at reception at check in really fidnt want to be there. Everything was an effort. Handed room card and waffled around directions under his breath. Went back layer to ask to use the pool, was given the key and towels but no directions. Always felt we were making him work. The hotel itself was ok. Good breakfast, clean, litte pool. If you ate travelling with a pushchsir or wheelchair, there is no easy access to the property. The lift wouldn't even fit our pushchair.
Overnattede 1 nat i marts 2024

10/10 Fremragende

Tony

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i marts 2024

8/10 Udmærket

Jason

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
.
Overnattede 2 nætter i marts 2024

10/10 Fremragende

David

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
A repeat visit and didn't disappoint. A step ladder is needed for getting into bed but it was really comfortable once in! This time we had a sea view too.
Overnattede 2 nætter i marts 2024

10/10 Fremragende

Karen

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024

10/10 Fremragende

Tom

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Good locagion. Comfortable and good for families
Overnattede 2 nætter i februar 2024

10/10 Fremragende

Pawel

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i februar 2024

8/10 Udmærket

Michael

Rejste med partner
Synes godt om: Rengøring, service og personale
The hotel was fine the bar had a limited amount of drinks and a lack of entertainment
Overnattede 1 nat i februar 2024

8/10 Udmærket

Graham

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good price and modern room. The surrounding area was a bit noisy into the night sadly, but otherwise a pleasant stay.
Overnattede 1 nat i februar 2024

8/10 Udmærket

Steve

Rejste med familie
Synes godt om: Service og personale, værelsets komfort
Great stay
The hotel is located in an amazing location. A short walk from both the beach and BIC as well as many other attractions locally. Staff are exceptionally friendly and willing to help at all times. The pool is a great touch. We used it in the AM and PM. In the PM it was definetly warmer than first thing in the morning. We found the room well furnished and looked after. It is pet friendly which was good. We did find the bathroom had not been cleaned to an expected standard. Spray tan was still around rhe esge of the bath. When my 3 year old ran the bath it washed off and turned the water brown. Some of the folded towels had drips of spray tan on them which is how we realised what it was. Some features looked a little tired around the room but i feel this was reflected in a reasonable price. Bed was super comfy and we had a good night sleep. The breakfast was worth it and was a good selection. All staff were super friendly and helpful. Was a lovely stay. Room 142!
Overnattede 1 nat i februar 2024

10/10 Fremragende

Simon

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2024

2/10 Forfærdeligt

Emma

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Awful
Dog yapping all night, bed and pillows rock hard, room was so hot, if I put the air conditioner on it was blowing directly in my face so couldn’t sleep through that. Sink tap was rediculacly powerful soaked everything. Shower wouldn’t stay hot. worst visit I’ve ever had in any hotel
Overnattede 1 nat i februar 2024

8/10 Udmærket

Jasmine

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great night's sleep, everything else average
My stay was good overall, bedroom was lovely and clean, the bed was comfortable and I slept very well. The other facilities... not so great. I didn't have the breakfast because the produce didnt look fresh and I'm glad I didn't pay for it. Also the leisure facilities were not fully working, sauna and steam rooms were out of service. They were child-friendly which is fine but trying to relax in a pool with screaming children isn't great, so I wish they had perhaps adult-only times? I'd return for a great nights sleep but wouldn't use the facilities and I'd skip the breakfast again
Overnattede 1 nat i januar 2024

8/10 Udmærket

Tony

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
14 nights over Xmas and new year
I booked a 14 nights stay at the hotel my room cleaned daily bed 🛌 very comfortable bathroom cleaned daily aswell swimming pool and steam room very good sauna good Hotel breakfast excellent hotel staff friendly etc thanks.
Overnattede 14 nætter i december 2023

10/10 Fremragende

Lucy

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
A good location and very handy for larger families as they accommodated all 5 of us in one room.
Overnattede 2 nætter i december 2023

2/10 Forfærdeligt

Tina

Overnattede 1 nat i december 2023

8/10 Udmærket

Jordan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Brilliant staff
Good hotel, staff were really friendly and helpful. needs abit of a update but for the price really good hotel. had a issue with our radiator and within 10 minutes they had a heater brought up to us. the bed pretty comfy and breakfast was definitely worth the money a lot of choice to choose from. Just as we was leaving it was pouring with rain so I asked at reception if there was any taxis we could call, she was very helpful and pressed a button and told us that it would be with us in 5 mins.
Overnattede 1 nat i december 2023

6/10 Okay

Sophie

Rejste med familie
Synes godt om: Rengøring, service og personale, værelsets komfort
Restaurant staff lovely and friendly, reception staff a bit quiet and not very chatty. Pool freezing cold and not very inviting. Room lovely though bathroom needs touching up and towels really naff and old. Hotel needs a bit of updating as looks a bit tired and old fashioned. Good location though for the town and beach.
Overnattede 1 nat i november 2023

6/10 Okay

Laura Jane

Overnattede 1 nat i december 2023

10/10 Fremragende

Tracey

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fabulous and friendly hotel
Excellent room with a refurbished en-suite. Fab check in with our room being moved due to a Xmas party on at the hotel and that’s even before we got to our room. Buffet breakfast delicious with a wide variety of choice and cooked breakfast hot. Was booked for 2 nights but now extended it for an extra couple of nights.
Overnattede 2 nætter i november 2023

2/10 Forfærdeligt

Grant

Overnattede 2 nætter i oktober 2023

4/10 Dårligt

Danika

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
The location was good, close to the seafront and centre of town. The (compact) room was very cramped, I had to turn sideways to pass the wardobe and could touch the walls from the bed and there was nowhere to put a suitcase down! The shower knob didn’t work, phone in room didn’t work, dust on the lights in the bathroom, tiny towels, no toiletries. It was ok, but I would rather use the Premier Inn next time for the price.
Overnattede 2 nætter i november 2023

10/10 Fremragende

Joseph

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It suited us for a short break before winter
Overnattede 3 nætter i november 2023

10/10 Fremragende

Sarah

Staff really friendly guy in bar was really nice !!
Overnattede 1 nat i november 2023

6/10 Okay

Nikki

Overnattede 2 nætter i oktober 2023

2/10 Forfærdeligt

Ray

Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
Rooms have a bad smell, sub standard condition. People smoking outside front entrance. All rounder hotel very tired and dated. Wish I never booked and will certainly never book again. Waste of £150.00
Overnattede 1 nat i oktober 2023

2/10 Forfærdeligt

shaun

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i september 2023

2/10 Forfærdeligt

Sandy

Synes ikke om: Rengøring
Overnattede 1 nat i oktober 2023

4/10 Dårligt

stefan

Overnattede 1 nat i oktober 2023

6/10 Okay

Adam

Overnattede 1 nat i oktober 2023

10/10 Fremragende

Andrew

Rejste i en gruppe
Synes godt om: Service og personale, værelsets komfort
Good value for money
Generally an ok hotel and would stay again.
Overnattede 2 nætter i september 2023

6/10 Okay

Marcus

Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i september 2023

4/10 Dårligt

Lucie

Rejste med familie
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Swimming pool in a absolutely disgusting, filthy full of floating bits of what looked like skin!!
Overnattede 1 nat i september 2023

6/10 Okay

Rhiannon

Synes ikke om: Service og personale
Overnattede 1 nat i september 2023

8/10 Udmærket

Ian

Synes godt om: Rengøring, service og personale
Overnattede 3 nætter i september 2023

10/10 Fremragende

Rudi

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i september 2023

8/10 Udmærket

Rachel

Overnattede 2 nætter i september 2023

8/10 Udmærket

Ade

Synes godt om: Rengøring, værelsets komfort
Overnattede 2 nætter i september 2023

8/10 Udmærket

Patricia

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very nice stay. The restaurant would be much better to be a carvery only as the wait on the a la cartel menu was unacceptable with many requests for our meal.
Overnattede 2 nætter i september 2023