Dear Guest,Thank you for your choosing Grand Hotel Majestic "già Baglioni" during your last stay in Bologna and for your positive evaluation. We hope to welcome you once again in the next future, and we take the chance to give you, Kindest Regards,Tiberio BiondiGeneral ManagerGrand Hotel Majestic "già Baglioni"

Dear Guest, Let me thank you first of all for the preference accorded to Grand Hotel Majestic "già Baglioni" during your last stay in Bologna and for taking the time to share your review on this community. We are glad to read that you have appreciated your stay at our property, as well as the service of our staff.It is always a pleasure to receive such positive scores and feedbacks. There is no better reward for our beloved job. Looking forward to welcoming you once again in the next future.Kindest regards, Tiberio Biondi General Manager Grand Hotel Majestic "già Baglioni"

Dear Guest, Let me thank you for the preference accorded to Grand Hotel Majestic "già Baglioni" during your last stay in Bologna and for sharing your experience on this community. We truly appreciate your scores regarding your stay. I will be more than glad to share your scores with all the members of the staff, who I am sure will be honoured and at the same time encouraged by your remarks. As a member of The Leading Hotels of the World, the hotel continuously strives to meet our valued Guests’ expectations. All the staff of Grand Hotel Majestic "già Baglioni" look forward to welcoming you once again in the next future and I take the occasion to give you, Kindest regards, Tiberio Biondi General Manager Grand Hotel Majestic "già Baglioni"

Dear Henrik, Thank you for the preference given to Grand Hotel Majestic "già Baglioni" during your last stay in Bologna. We truly appreciate your comments regarding your stay. We are glad you enjoyed it and you share your experience on the Hotels.com community. A special thanks for having noted and wrote about our our privileged location right in the hearth of the city center. As a member of The Leading Hotels of the World, the hotel continuously strives to meet our valued Guests’ expectations. Thank you again for sharing your experience and we all look forward to welcoming you once again. Sincerly, Tiberio Biondi General Manager Grand Hotel Majestic "già Baglioni"

Dear Customer, Thank you for your preference and for your evaluation shared on Hotels.com community. We hope to welcome you again soon. Best Regards Tiberio Biondi, General Manager Grand Hotel Majestic "già Baglioni"

Dear Guest, Let me thank you for the preference you had for Grand Hotel Majestic "già Baglioni" during your last stay in Bologna. I am more than glad to read that you had completely enjoyed our property. Moreover, it makes me honored to know that you loved the classic Italian style of our property that we proudly want to preserve providing at the same time all modern technologies. It is a real pleasure to read about our Staff, you found as a kind and helpful, I would like to thank you and I will share your comments with our team, who I am certain will be encouraged by your remarks. As a member of The Leading Hotels of the World, the hotel continuously strives to meet your needs and expectation. It is a pleasure to know that you had enjoyed also our continental buffet breakfast with plenty of variety to choose from, in full respect of the social distances and in compliance of the new anti-covid regulations. Thank you again for sharing your experience, and we look forward to serving you once again in the future. Sincerely, Tiberio Biondi General Manager Grand Hotel Majestic "già Baglioni"

Dear Guest, Thank you for the preference you had for Grand Hotel Majestic "già Baglioni" during your last stay in Bologna and for sharing your experience with us. We appreciate your extremely positive scores you gave regarding your stay at our property. It is always a pleasure to receive positive feedback. I will share your scores with our team, who I am certain will be encouraged by your remarks. As a member of The Leading Hotels of the World, the hotel continuously strives to meet your needs and expectation. Thank you again for sharing your experience, and we look forward to serving you in the future. Kindest regards, Tiberio Biondi General Manager Grand Hotel Majestic "già Baglioni"

Dear Gitte, Let me thank you first of all for the preference accorded to Grand Hotel Majestic "già Baglioni" during your last stay in Bologna and for taking the time to share your experience with us. I am more than glad to read that you had enjoyed our property, you found as a beautiful one. On the other hand, I regret reading that our breakfast's buffet proposal hasn’t completely met your expectations. Every morning with our breakfast service we try to meet the needs even of the most demanding Guest. For the next time, we invite you not to hesitate to ask directly to our staff for all your desires and we would be very glad to promptly serve you a perfect and personalized breakfast. I will be at your complete disposal if you would like to send me some suggestions to my personal email tiberio.biondi@duetorrihotels, as I always take into highly consideration all comments in order to have the chance to improve day by day our beloved work. With reference to your so kind comment about the breakfast and reception staff, I would like to thank you. I will share your so positive words with all the members of the staff, who I am sure will be encouraged by your remarks. It makes me glad to know that you had also enjoyed our Cafe Marinetti and the cooking proposals of the Executive Chef Cristian Mometti of "I Carracci" Restaurant. It is always a pleasure to receive positive feedbacks. We hope the inconvenient has not ruined your stay here at our Grand Hotel Majestic “già Baglioni and we sincerely look forward to welcoming you again in our property just to give you all our dedicated 5 star luxury attentions. Kindest regards, Tiberio Biondi General Manager Grand Hotel Majestic "già Baglioni"

Dear Guest, Thank you for the preference accorded to Grand Hotel Majestic "già Baglioni" during your last stay in Bologna. We appreciate your so positive score regarding your stay at our property. It is always a pleasure to receive positive feedback. I will share your scores with our team, who I am certain will be encouraged by your remarks. As a member of The Leading Hotels of the World, the hotel continuously strives to meet your needs and expectation. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely, Tiberio Biondi General Manager Grand Hotel Majestic "già Baglioni"

Servizio come in passato. Dear Henrik, Thank you for the preference accorded to Grand Hotel Majestic "già Baglioni" during your last stay in Bologna and for taking the time toi share your so positive experience with us on Expedia. I am so glad to read that you had enjoyed some of the privilegies of our property, such as the sumptuous decor and the location, just in the heart of the city center. Preserving the style and the classic venetian decor of the property in which our Hotel takes place, is one of our daily challenge. With reference to your so kind comment about the staff, you found as an elegant and traditional one, I would like to thank you. I will share your so positive words of appreciation with all the members of the staff, who I am sure will be honoured. All the staff of Grand Hotel Majestic look forward to welcoming you once again, just to make you live another elegant experience of stay. Kindest regards, Tiberio Biondi General Manager Grand Hotel Majestic "già Baglioni"

Dear Cecilie, Thank you for the preference accorded to Grand Hotel Majestic "già Baglioni" during your last stay in Bologna and for sharing your scores with us. We appreciate your so positive scores regarding your stay at our property. It is always a pleasure to receive positive feedback. I will share your scores with our team, who I am certain will be encouraged by your remarks. As a member of The Leading Hotels of the World, the hotel continuously strives to meet your needs and expectation. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely, Tiberio Biondi General Manager Grand Hotel Majestic "già Baglioni"

Dear Guest, Thank you so much for the preference you had for the Grand Hotel Majestic "già Baglioni" in Bologna and for sharing your feedback. We're glad you enjoyed your stay at our property; we are more than glad to read you considered it as the best hotel in town. Looking forward to welcoming you again, best regards. Grand Hotel Majestic "già Baglioni"

Dear Guest, I would like to thank you for according your preference to our Grand Hotel Majestic "già Baglioni" and for sharing your so positive experience with us. We are so glad to read that you enjoyed our privileged location and our exceptional customer service. It will be my greatest honor to share your so positive review with all our staff, who I am sure will be encouraged by your remarks. Thank you also for reviewing and recommending our unique wine cellar and "I Carracci" Restaurant. It is always a pleasure to receive so positive feedback. It only remains for me to thank you once again and look forward to welcoming you in the next future, I remain with, Kindest regards, Tiberio Biondi General Manager Grand Hotel Majestic "già Baglioni"

Dear Guest, let me thank you first of all for the preference you had for our Grand Hotel Majestic "già Baglioni" and for taking the time to share your so positive experience with us. It is a real pleasure to read that you enjoyed our privileged location, just in heart of the city center. Moreover, I would like to thank you for describing our staff as a great one. I will share your so positive review with all our staff, who I am sure will be honored and at the same time encouraged by your remarks. We all look forward to welcoming you once again in the next future and I remain with, Kindest regards,Tiberio Biondi General ManagerGrand Hotel Majestic "già Baglioni"

Dear Guest, Let me thank you first of all for the preference you had for Grand Hotel Majestic "già Baglioni" during you last stay in Bologna and for taking the time to share your so positive experience. It is a real pleasure to know that everything was very nice. We are so glad to receive positive feedback. With reference to your so kind words spent for the staff, you found as good, friendly and always happy to help, I would like to thank you. I will share with all the members of our staff your feedback; I am sure they will encouraged by your remarks.All the staff look forward to welcoming you once again at our property, just to make you live another great experience. Kindest regards, Tiberio BiondiGeneral ManagerGrand Hotel Majestic "già Baglioni"

Dear Guest, Let me thank you first of all for the preference you had for the Grand Hotel Majestic "già Baglioni" and for taking the time to share your positive experience of stay with us on Expedia.com.We are so glad to read that you enjoyed the nice touch of changing the bottle of wine in room with some chocolate, after you reported that you do not drink alcohol. It is always a great pleasure to receive positive feedback.Moreover, we always strive to make our Guest live a wonderful experience trying to meet all their needs and we are very glad to know that we achieve our daily mission. We look forward to welcoming you once again in the next future and I remain with,Kindest regards, Tiberio Biondi General ManagerGrand Hotel Majestic "già Baglioni"

Dear Guest,Thank you for your positive evaluation. We hope to welcome you again at the Grand Hotel Majestic "già Baglioni" in the next future.Kindest Regards,Tiberio BiondiGeneral ManagerGrand Hotel Majestic "già Baglioni

Dear Guest, Let me thank you for the preference you had for Grand Hotel Majestic "già Baglioni" during your last in Bologna and for taking the time to share your so positive experience on Expedia.com. We are so glad to read that you loved our beautiful property. It is always a pleasure to receive so positive feedbacks. With reference to your so kind words spent for the staff, you found as a professional one, I would like to thank you. Reading that you definetely wish to come back, is the best reward of our commitment. All the staff of Grand Hotel Majestic look forward to welcoming you once again in the next future and I remain with, Kindest regards, Tiberio Biondi General ManagerGrand Hotel Majestic "già Baglioni"

Dear Guest,Thank you very much for awarding us with the best score available! We are truly pleased to learn we met your expectations and we hope to welcome you back any time soon, Kind Regards

Dear Guest, Thank you so much for your great feedback. We are elated to hear that our location met your expectations and that in general you had a positive stay. We hope to have the pleasure of welcoming you back in the near future.Best regards,

Dear Guest,Let me thank you first of all for the preference accorded to the Grand Hotel Majestic "già Baglioni" during your last stay in Bologna and for sharing your so positive experience with us. With reference to your so kind comment about the great location and service, I would like to thank you. I will share your words and scores with all the staff who I am sure will be honoured and at the same time encouraged by your remarks. We hope to welcome you again at the Grand Hotel Majestic "già Baglioni" in the next future.Kindest Regards,Tiberio BiondiGeneral ManagerGrand Hotel Majestic "già Baglioni"

Dear Guest,Thank you for taking a moment to share your wonderful impressions of your recent visit to our Grand Hotel Majestic "già Baglioni". Your glowing review is a testament to our ongoing commitment to providing exceptional experiences to all our cherished guests.We hope to have the great pleasure to welcome you back in a not too distant future, Kindest Regards

Dear Guest,Thank you for your positive evaluation. Look forward to welcoming you once again in the next future to the Grand Hotel Majestic "già Baglioni", I remain with, Kindest Regards,Tiberio BiondiGeneral ManagerGrand Hotel Majestic "già Baglioni"

Dear Guest, Thank you first of all for the preference accorded to our Grand Hotel Majestic “già Baglioni” during your last stay in Bologna and for taking the time to share your so positive feedback with us.It is a pleasure to read that you enjoyed your stay at our property, also thank to our hospitality. As a matter of fact it one of our strong points and I am more than glad to know that you experienced it. I will share your feedbacks with all the members of the staff, who I am sure will be honoured. All the staff of Grand Hotel Majestic look forward to welcoming you once again, just to make you live another great experience of stay. Kindest regards, Tiberio BiondiGeneral Manager Grand Hotel Majestic "già Baglioni"

Dear Guest, Let me thank you for the preference you had for our Grand Hotel Majestic “già Baglioni” during your last stay in Bologna and for sharing your so positive feedback with us on Expedia.com. It is a pleasure to read that you enjoyed your stay at our property, you found as a great one. With reference to the words yo spent for the staff, you described as "on point" and very attentive one, I would like to thank you. I will share your feedbacks with all the members of the staff, who I am sure will be encouraged by your remarks. Thank you also for the positive comment about the unbeatable location; as a matter of fact our Hotel is just in the heart of the city center, close to all main sightseeing. It only remains for me to thank you once again, and we all look forward to welcoming you in next future. Kindest regards, Tiberio BiondiGeneral Manager Grand Hotel Majestic "già Baglioni"

Dear Guest, I would like to thank you, first of all, for the preference you had for the Grand Hotel Majestic “già Baglioni” during your last stay in Bologna and for taking the time to share your experience. We are more than glad to read that you overall enjoyed your stay at our property. It will be a great honor for me to share your positive scores with every member of our staff who every day works with passion, commitment and professionalism to let our guests have a pleasant stay with us.On the other hand, your comment about the towels and bathrobes, allows me to clarify better a point that is very important for us. As we are very attentive and sensitive to the future of the planet, we promote sustainability practices to protect the environment. As a matter of fact, in each room there is clear note which says that if the Guests wish the towels to be changed, they have to put them on the floor. Otherwise, our staff will hang them up to be reused. Please for the next time, share your needs with the staff who could have immediately changed the towels. I can assume, considering all the good scores, that this issue did not poil your stay, and looking forward to welcoming you once again to our Grand Hotel Majestic in the next future, I remain with, Kindest regards,Tiberio Biondi General ManagerGrand Hotel Majestic “già Baglioni”

Dear Guest, Let me thank you for the preference you had for our Grand Hotel Majestic "già Baglioni" during your last stay in Bologna and for taking the time to share your so positive feedback with us on Expedia.com. We are so glad to read that you enjoyed your experience at our great Hotel. It is always a pleasure to receive positive feedbacks. With reference to your so kind comment about the service, you found as a great one, I would like to thank you. I will share your comments with all the members of the staff, who I am sure will be honoured. We hope to have the chance to welcome you once again in the future, and I remain with, Kindest regards,Tiberio Biondi General ManagerGrand Hotel Majestic "già Baglioni"

Dear Guest,Let me thank you for the preference you had for the Grand Hotel Majestic “già Baglioni” during your last stay in Bologna and for sharing your so positive feedback with us. We are more than glad to read that you enjoyed your stay at our property, you described as a beautiful and perfectly located one. With reference to your comment about the staff, you described as a friendly and professional one, I would like to thank you.It will be a great honor for me to share your positive comments and scores with every member of our staff who every day works with passion, commitment and professionalism to let our guests have a pleasant stay with us.Look forward to welcoming you once again to our Grand Hotel Majestic in the next future, I take the occasion to give you,Kindest regards,Tiberio Biondi General ManagerGrand Hotel Majestic "già Baglioni"

Dear Guest,Thank you for choosing our Grand Hotel Majestic “già Baglioni” during your last stay in Bologna and for taking the time to share your so positive experience with us.We are so glad to read that you enjoyed our ideal location, at walking distance from all main sightseeing. With reference to your so kind words spent for the staff and the Restaurant's service, I would like to thank you. I will share your so positive comment with all the members of the staff, who I am sure will be honoured and at the same time encouraged by your remarks.All the staff of Grand Hotel Majestic look forward to welcoming you once again in the next future and I remain with, Kindest regards, Tiberio BiondiGeneral Manager Grand Hotel Majestic "già Baglioni"

Dear Guest,Thank you for choosing our Grand Hotel Majestic “già Baglioni” during your last stay in Bologna and for taking the time to share your so positive experience with us.I will share your so positive score with all the members of the staff, who I am sure will be honoured and at the same time encouraged by your remarks.All the staff of Grand Hotel Majestic look forward to welcoming you once again in the next future and I remain with, Kindest regards, Tiberio BiondiGeneral Manager Grand Hotel Majestic "già Baglioni"

Dear Guest,Thank you first of all for the preference you had for Grand Hotel Majestic "già Baglioni" during your last stay in Bologna and for sharing your so positive evaluation!We hope to welcome you once again in the next future and remain with, Kindest regards,Tiberio BiondiGeneral ManagerGrand Hotel Majestic "già Baglioni"

Dear Guest, Let me thank you first of all for the preference accorded for the 6th time to Grand Hotel Majestic "già Baglioni" during your last stay in Bologna and for taking the time to share your review on this community, even if this time not so positive. As per my policy, I have deeply investigated with the staff who was working during your stay in order to better understand the issues. Concerning to the TV channel that unfortunately was not working properly, I would like to apologize as this kind of issues should not have happened, but of course I have to emphasize that the staff went above and beyond in order to fix the problem. With reference to the wardrobe in the bathroom, as you have already experienced during the past stays, all our 106 rooms are different in shape, colour and size and if informed that this peculiarity did not correspond to your likings, we could have changed it promptly. Referring to the comment about the staff, as I am not able to understand the department you are writing about, I would like to ask you some further information. As you know, I always take into highly consideration all the comments of our esteemed Guests, in order to improve day by day our beloved work, when needed. Your comment about the basin blocked, allows me to clarify that I have talked to the staff who explained that the reason why this issue happened and it seemed that you made there the laundry and the weight of the clothes made it stuck. The issue was anyway fixed. Reading the comment about the shower’s sliding door, surprised me as we were not aware of it. I agree completely with you that all these issues should not have happened in a property of our category, but I also have to inform you kindly that the staff has suggested to chance the room, and you refuse saying that it was not worth it. On my side, I want to personally apologize for the problems you had, but I have to add that the staff went out of their way in order to try to make you live the best experience possible. I hope you can consider it as an anomalous and isolated case.On the other hand, I am more than glad to read that the breakfast was great and that you described its staff as an excellent one. I will share with the breakfast staff your so positive comment; I am sure they be honoured and encouraged by your remarks. As you accorded your preference to our property for so many times during the years, I hope to can assume that all your previous stays had completely satisfied your expectation and as a matter of fact let me express that I found your last comment a little strict. Hoping that these further explanations clarified the issues, all the staff of Grand Hotel Majestic look forward to welcoming you once again in the next future, just to make you live a truly 5 star luxury experience as you lived with us in the past. I remain at your complete disposal and take the occasion to give you, Kindest regards, Tiberio Biondi General Manager Grand Hote

Dear Guest, I would like to thank you for choosing the Grand Hotel Majestic “già Baglioni” during your last stay in Bologna and for taking the time to share your so positive evaluation with us. I will share your extremely positive scores with all our personell, who works everyday with passion and knowledge. We really look forward to welcoming you in the next future and I to give you, Kindest regards, Tiberio Biondi General Manager Grand Hotel Majestic "già Baglioni"

Dear Guest, Let me thank you first of all for the preference accorded to our Grand Hotel Majestic "già Baglioni" during your last stay in Bologna and for sharing your so positive experience with us on Expedia.com community. We are so glad to read that you completely enjoyed your upgraded room and our perfectly located and beautiful property.I will share your words of appreciation with our staff, who will be honoured and encouraged by your remarks. It only remains for me to thank you once again for your so nice words of appreciation, and looking forward to welcome you once again to our property, I give you, Kindest regards, Tiberio BiondiGeneral ManagerGrand Hotel Majestic "già Baglioni"