Hoteller nær Black Bear Dinner Theatre

"Staff"

"Clean room Great staff Good breakfast Great parking Clouse to all the shopping , restaurants"

"First let me say we arrived at 12:30 check in is at 3pm so I asked if room was ready it wasn’t so we walked to town. We went around had lunch walked back it is 3:30now. A white woman was at the desk checking in I was told my room wasnt ready still. I asked how someone walk in off the street get a room when you knew we were here first. Finally at 4:30 the room ready it smells bad very dirty and flys in the room.phone not working so I decided we not staying in this dump. I was racially profiled I...

"The carpet in the room was filthy. The room smelled like cigarettes when we arrived, and a guest's child was running up and down the hallways until 1am on our first night. The housekeeping never made our bed or vacuumed the room on any of the days we were out."

"The hotel itself is in a great location to explore Helen as well as surrounding state parks. There is a lovely trail that follows the river just across the street at is a lovely get away from the sun after exploring shops and restaurants"

"Great value room .."

"Nice place would stay again"

"Owners were very sweet. Treated us to chocolate covered strawberries in honor of our anniversary getaway there. Breakfasts were excellent!"

"Wonderful cute hotel. The decor was great the staff was very helpful"

"The staff sets up a text conversation when you checkin. I had a question about the location of a light switch. They answered promply. My only complaint is the free breakfast. It is a bunch of indiviually wrapped muffins etc. Fortunately, there are a lot of good restaurants that serve breakfast."

"Cozy place"

"Wonderful property. Unusual noise from the room above us so vertical insulation could be improved. Exceptional staff and ownership. Great boutique hotel with amazing views of the mountains."

"Room was somewhat clean. Check in was quick and efficient. Breakfast was limited, but sufficient."

"Okay room but breakfast was a joke"

"Ruth the front desk operator was very nice and pleasant to communicate and deal with. Room was nice and clean. Great location. Air conditioner work very well. Shower was hot and relaxing. Will stay again."

"Did not keep breakfast bar supplied.Food ran out 45 min before end of advertised end time. Staff said no more would be put out"

"It was in a beautiful nature park near Helen, check in took a while as it was a busy travel time during the holidays. The heating system in our room was not working properly and in the middle of the night it made so much noise we had to turn it off and sleep in our coats, as there were no blankets or any extra bedding of any kind. I told the front desk at check out the next morning so that they could get it in Yoder for the next guests and they didn’t even care to note down the number of the...

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"Pet friendly, very clean room, great for a short or long stay."

"Ok... So there's definitely NOT a pool. It's was as low end as it gets ... Like, we walked outside and found a bullet on the ground right outside the door. They double booked the room, so someone else had keys to our room.... "