Hoteller i Birtley

"Stayed in the suite, it's a large, 'family room' clean with a nice ensuite. Staff are friendly and helpful. Breakfast was great 👍👍"

"When we arrived we saw immediately that the sofabed in the lounge was broken and could not be used to sit or sleep on, this was disappointing as it meant there were not enough beds for us all. We contacted the owner and the next day a chap arrived with an airbed. We requested that the sofa be replaced but that did not happen. The wiring in the property is very precarious with one of the light fittings dangling precariously from a plastic junction. The shower does not work. When drawing the...

"Nice hotel in great location with the beach just opposite and a 10 min walk to Tynemouth center :) Service in bar / restaurant were perfect - but there finding a healthy breakfast option is close to impossible. I’m keeping low on kolesterol - but thats hard with that breakfast. So had a plain youghurt and nothing else. Perhaps a porridge would be an easy, healthy and cheap solution? Waiters were kind & attentive :)"

"Lovely personal welcome Beautifully decorated reception area which showed skill and attention to detail Everywhere immaculate "

"Reception team were great. Plenty of parking and the room was a good size. "

"Clean room, comfy bed and pillows. Plenty of hot water "

"Fantastic"

"Great service, fab breakfast and beautiful room spotlessly clean "

"Dårlig modtagelse i reception, hun virkede ligeglad, elevator virkede ikke, måtte bære bagagen op. Gulvet var meget skævt og hullet, alt var slidt og trængte til at blive renoveret. Det eneste positive var morgenmaden, men igen, hende der serverede virkede ligeglad og var ikke smilende 😕"

"Paul on reception was really helpful during my stay. All the staff there are excellent, good food, comfortable room"

"Meget rent , lækre håndklæder, venligt personale, god seng."

"The rooms were nice and comfortable and clean the staff where very nice and the food was great "

"The room was excellent, bed was so comfortable that we slept in on our 1st night, leaving only 1 and a half hours to get ready for a wedding we were going to. The bathroom was lovely, a large shower with rainfall head. Very deep bath that we used on 2nd day. A great menu and restaurants to choose from. The bar was so welcoming with a great whiskey selection for myself and cocktail selection my partner loved. The staff were very friendly and attentive. Our stay Matfen Hall was excellent and I...

"The breakfast is fresh and good choice. Rooms are clean and nice. "

"The lady who checked us in was really friendly + helful"

" was spotless hotel was a lush stay .food iis amazing .rooms are well cleaned staff are lovely and polite .will atay again in future"

"Lovely stay, amazing food"

"Had a lovely relaxing time with my girlfriend and her husband, room was so clean and had everything we needed, absolutely loved being able to log into Netflix on the tv which was a great size. We were checked in by a lovely young man who also served us our food, he was very attentive and even brought us extra sides for our burgers. Exceptional service from a lovely lady who served us breakfast and made sure we had fresh coffee immediately, she was also fantastic with all other customers. We will...

"Very nice hotel. Cosy and comfertable. Lovely cooked breakfast."