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Anmeldelser af The Regency Hotel Solihull

3 out of 5
The Regency Hotel Solihull
Stratford Road, 0, Solihull, England

Anmeldelser

7,2

Godt

Bedømmelse på 10 − Fremragende. 263 af i alt 1004 anmeldelser" "
Bedømmelse på 8 − Udmærket. 317 af i alt 1004 anmeldelser" "
Bedømmelse på 6 − Okay. 194 af i alt 1004 anmeldelser" "
Bedømmelse på 4 − Dårligt. 133 af i alt 1004 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 97 af i alt 1004 anmeldelser" "

7,2/10

Rengøring

7,8/10

Service og personale

7,2/10

Faciliteter

6,4/10

Overnatningsstedets tilstand og faciliteter

6,4/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Stine

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Very friendly staff and dog friendly hotel. Clean sheets and towels, but think the carpet could have had a better vacuum.
Overnattede 3 nætter i juni 2022

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fint hotel og tæt på NEC. Hundevenligt og super morgenmad. Gode parkeringsforhold og meget, meget venligt personale.
Overnattede 2 nætter i marts 2020

8/10 Udmærket

Henrik

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i oktober 2019
Svar fra Regency Hotel den 21. nov. 2019
Dear Henrik, thank you very much for taking your time and sharing your feedback with us. We are very happy that you have enjoyed your stay with us, hopefully we will see you again soon. Kind regards

10/10 Fremragende

Marianne

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Forretningsrejse med kolleger
Meget hyggeligt og serviceminded sted. Rigtig god morgenmad og dejlige værelser. Man får rigtig meget for pengene. Vil helt sikkert vende tilbage.
Overnattede 4 nætter i februar 2019
Svar fra Regency Hotel den 23. feb. 2019
Thank you for reviewing the Regency Hotel. we appreciate your feedback and are happy to see you enjoyed your stay. we hope to see you with us again in the future.

4/10 Dårligt

Anker, danmark

Synes godt om: Rengøring, service og personale
Synes ikke om: Værelsets komfort
Blev vækket 4 gange på den uge jeg var der af falsk brandalarm om natten, og 6 gange måtte jeg ned i receptionen for at få lavet en ny nøgle til værelset da jeg ikke kunne komme ind på værelset. Udover det kunne jeg kun tage karbad, da der var ekstrem meget tryk på bruseren hvilket jeg informerede om to gange uden der blev taget afærre. Sengen var hår og vaklede/larmede samt pude var helt flad og trængte til en udskiftning. Alt alt en rigtig dårlig oplevelse!

6/10 Okay

Poul

Synes godt om: Rengøring, værelsets komfort
Synes ikke om: Service og personale
Et ok hotel med sultne gæster
Gedignt, nogenlunde velfungerende konferencehotel lidt langt fra interessante seværdigheder. Vi fik et værelse med en fin, lille terrasse. Morgenmaden var egentlig udmærket - udvalget var dog lidt begrænset pga. en manglende sammenhæng ml. antal af gæster, antal medarbejdere og mængden af mad.

2/10 Forfærdeligt

Paul

Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Rooms a bit tired, noisy during the night. Hotel in general a bit run down. Ok for short notice booking.
Overnattede 1 nat i maj 2024

6/10 Okay

Adam

Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
The lift was broken, the room was hard to find, but the worst problem was that there was only scalding hot water in the shower, and the cold water did not work in the bath either. That said, the staff were friendly and eager to help
Overnattede 2 nætter i maj 2024

2/10 Forfærdeligt

Claire

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024

10/10 Fremragende

Moke

Forretningsrejsende
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Really good
Overnattede 2 nætter i marts 2024

10/10 Fremragende

Andy

Overnattede 3 nætter i april 2024

10/10 Fremragende

Jeff

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Good
Overnattede 2 nætter i april 2024

8/10 Udmærket

Richard

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024

6/10 Okay

storm

Overnattede 1 nat i april 2024

6/10 Okay

Ben

Forretningsrejsende
Synes godt om: Rengøring, service og personale
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Low price, unmanned reception - waited for someone to arrive to check in (no bell), room poor maintained but clean, old uncomfortable bed
Overnattede 1 nat i april 2024

10/10 Fremragende

MARTIN

Overnattede 2 nætter i april 2024

2/10 Forfærdeligt

Shanna

Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Poor bedding couldn’t sleep properly at all the mattress was sinking as was the base, staff not friendly. Not many food options very disappointed
Overnattede 2 nætter i marts 2024

8/10 Udmærket

Carrie-ann

Forretningsrejsende
Synes godt om: Service og personale
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Week clearly this is a hotel with big aspirations but just not quite there yet. The staff are absolutely amazing, friendly, welcoming, ready to give advice and all around excellent. No matter which staff member in any area, they were just amazing. The food and dining are area are well kept, well presented and newly decorated creating a relaxing environment. The addition of the sports bar for me is great but for young family’s perhaps not. The leisure complex is undergoing works. You can see they are spending a lot of money to bring everything up to date and when it’s finished id love to return. For me the negatives are few. Bathroom floors and bedrooms need updating, bathroom floor is cheap and tacky and looks it. Special shout out to the cleaners, my room was so clean, and re done daily. Thanks Team for an amazing stay :)
Overnattede 2 nætter i marts 2024

10/10 Fremragende

Rebecca, Lymm

Rejste i en gruppe, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale
It was a lovely place but a bit tired and the pool wasn’t open. Our bed was v hard but friend’s bed was comfy. Bar/restaurant was good, lovely staff. We were there overnight for an event at Resorts World and for the purpose I would stay again.
Overnattede 1 nat i marts 2024

6/10 Okay

Grant

Rejste i en gruppe
Synes godt om: Rengøring
My bed was unbelievably uncomfortable had a dip in the mattress which meant I kept rolling into the dip. The bed was small also feet were hanging off the end and I’m only 5.10. Hotel was nice tho overall but the bed let it down, also the condition of the ceiling and walls let it down as was damp.
Overnattede 1 nat i marts 2024

10/10 Fremragende

Mike

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Fantastic start to finish already booked for another stay 2 days this time👍
Overnattede 1 nat i marts 2024

6/10 Okay

Linda

Rejste i en gruppe
Synes godt om: Service og personale
The room was very drab and dated needed upgrading
Overnattede 1 nat i marts 2024

6/10 Okay

Heather

Overnattede 1 nat i marts 2024

10/10 Fremragende

Dawn

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Lovely friendly and helpful staff. Nice atmosphere and restaurant and dining experience was excellent. Will definitely recommend
Overnattede 2 nætter i marts 2024

6/10 Okay

David

Rejste i en gruppe
Synes godt om: Rengøring
OK
Overnattede 1 nat i marts 2024

6/10 Okay

Jennifer

Forretningsrejsende, Rejste i en gruppe
First impression was really good, until we wanted to eat in the restaurant which only had one vegan token offering. Room was ok, mattress was awful and squeaky. Breakfast the coffee machine was broken, hot water wasn’t very hot for the coffee bags provided. Again no vegan offerings. And the pasties was cross contaminated with nut ones sitting on top of non nut ones. Really disappointed
Overnattede 1 nat i marts 2024

10/10 Fremragende

Alison

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Spacious room
Overnattede 1 nat i februar 2024

2/10 Forfærdeligt

Julien

Forretningsrejsende
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Chambre vétuste
Parti commune de bonne qualité Restaurant -bar ok Mais les chambres sont à refaire La literie est mauvaise L’insonorisons est insupportable J’entendais le voisin marcher,aller au toilette,prendre sa douche 2 nuits horribles
Overnattede 2 nætter i februar 2024

6/10 Okay

Nina

Overnattede 1 nat i februar 2024

6/10 Okay

Samuel

Forretningsrejsende
Synes ikke om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Not too great
The hotel badly needs a refurb. It's tired, worn and falling apart.
Overnattede 2 nætter i februar 2024

2/10 Forfærdeligt

carla

Rejste med partner
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
The room i was in smelt of really bad damp the rooms are dated, the bed was uncomfortable, the room was not cleaned properly and the bar prices were outrageously expensive.

6/10 Okay

EMMA

Forretningsrejsende
Synes godt om: Rengøring
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Jaded
I've been staying here some years now- and the whole place is very jaded. My shower wouldn't turn off, and a colleague's hairdryer didn't work- to be told they don't have spares (they do- just the receptionist that morning wasn't great!) However- the food is fantastic and most of the receptionists know their stuff! They are also undergoing refurbishment- so am hoping they get this done quickly, as it's a great place to stay when on form!
Overnattede 3 nætter i februar 2024

8/10 Udmærket

Verificeret rejsende

Forretningsrejsende
Synes godt om: Service og personale
Ok
Hotel seems tired and the heating was unable to be turned off in the room which wasn’t conducive to a good nights sleep, however the food in the restaurant was fabulous, staff great and a good price.
Overnattede 1 nat i februar 2024

6/10 Okay

Michael

Overnattede 1 nat i februar 2024

2/10 Forfærdeligt

Joseph

Forretningsrejsende
Synes godt om: Rengøring, service og personale
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
This hotel is absolutely to be avoided, the other reviews saying this hotel is tired looking don't even cut it. This hotel is exhausted. Every room or hallway has a unique and disgusting smell. The room I had was battered and sad and smelt of mildew with damp staining on the walls and broken lights, furniture and exposed wires on the hairdryer. The shower had no temperature control, it was either the scolding baths of hell or arctic freeze. No in-between. The hallway carpet is stained and worn as well as there being a general sadness to the entire hotel. The only way this hotel escapes 0 stars is due to how lovely and friendly all the staff were and that the room was clean. Ultimately I'm happy this was a work trip because I'd be disgusted if I'd actually paid for it. Next time I need to read reviews better.
Overnattede 1 nat i februar 2024

8/10 Udmærket

Gurphal

Synes godt om: Service og personale
Location was good for me. Bathroom was tired can do with refurbishment.
Overnattede 1 nat i februar 2024

4/10 Dårligt

Kelly

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Synes ikke om: Værelsets komfort
Too hot to handle
The room was far too hot! We had the radiators off, windows open in the middle of winter. The pipes were far too hot. Very uncomfortable. The double bed was so bouncy with no support and we kept rolling into the middle. Two of the most rubbish nights sleep for the adults, kids seemed to have coped well. Restaurant is lovely as is the food and the staff.
Overnattede 2 nætter i februar 2024

10/10 Fremragende

Alfred

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Just nice
Overnattede 1 nat i februar 2024

6/10 Okay

Michelle

Overnattede 1 nat i januar 2024

6/10 Okay

Samuel

Forretningsrejsende
Synes godt om: Rengøring, service og personale
Synes ikke om: Værelsets komfort
Looks great but isn't.
Clean and tidy but showing a bit of wear. Bed needed a new mattress or a topper as you could feel the springs. Breakfast ok but a lot of the items on the cooked buffet were not hot.
Overnattede 1 nat i januar 2024

8/10 Udmærket

Jim

Rejste med familie
Synes godt om: Rengøring, service og personale
Synes ikke om: Værelsets komfort
Overnattede 1 nat i januar 2024

10/10 Fremragende

Trevor

Overnattede 1 nat i januar 2024

8/10 Udmærket

Colette

Synes godt om: Rengøring, service og personale
Overnattede 1 nat i december 2023

10/10 Fremragende

Tim

Overnattede 1 nat i december 2023

10/10 Fremragende

Patricia

Overnattede 1 nat i december 2023

8/10 Udmærket

Alexandra

Rejste med familie
Synes godt om: Rengøring, service og personale
Synes ikke om: Værelsets komfort
Expect hiccups. But worth it for the price.
Give these guys the benefit of the doubt. They are refurbing. Nice lounge and bar. The staff work very hard. The breakfast was lovely. But they need to replace the damn coffee machine. The pool is currently closed till spring 2024. The plug sockets are ridiculous. (ALL Placed in strange places, most unusual.Take an extension lead) There are a lot If stairs (when the lift isn’t working). The meals are nice, if not a bit pricy. Car park is huge. We will be back.
The plugs are behind the wardrobe and by the dressing table, only.
This was the location of a plug point!!
Overnattede 2 nætter i november 2023

2/10 Forfærdeligt

David

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2023

6/10 Okay

Lucy

Synes ikke om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i december 2023

2/10 Forfærdeligt

Verificeret rejsende

Forretningsrejsende
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Disappointing Stay with Non-Functional Amenities
"Disappointing Stay with Non-Functional Amenities" I recently stayed at Hotel and unfortunately, it was not a pleasant experience. The most significant issue was the non-functional shower, which greatly impacted my stay. Despite bringing this to the attention of the staff, the problem persisted throughout my visit. Additionally, the overall condition of the hotel appeared dated, and the carpet emitted an unpleasant odor. It's disheartening when basic amenities are not in proper working order, and the overall ambiance falls short of expectations. Despite leaving my telephone number and email address, I have yet to receive any communication regarding the issues I reported during my stay. Effective communication is crucial in addressing guest concerns and ensuring a positive experience. Unfortunately, the management's failure to follow up has left me disappointed and dissatisfied. I hope this feedback prompts improved communication practices and timely issue resolution for future guests
Overnattede 1 nat i november 2023

4/10 Dårligt

Kevin

Forretningsrejsende
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Regency Hotel
Lovely building exterior and both the bar and restaurant are nice, however the hotel is a little happy. It needs a lick of paint and replacement carpets. The rooms and furniture are really old fashioned. The hairdryer and the bath plug was missing from the room. It took over two hours to supply these.
Overnattede 2 nætter i december 2023