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Anmeldelser af The Arden Hotel & Leisure Club

3 out of 5
The Arden Hotel & Leisure Club
Coventry Road, Bickenhill, Solihull, England

Anmeldelser

8,4

Alletiders

Bedømmelse på 10 − Fremragende. 442 af i alt 1002 anmeldelser" "
Bedømmelse på 8 − Udmærket. 347 af i alt 1002 anmeldelser" "
Bedømmelse på 6 − Okay. 124 af i alt 1002 anmeldelser" "
Bedømmelse på 4 − Dårligt. 50 af i alt 1002 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 39 af i alt 1002 anmeldelser" "

8,4/10

Rengøring

8,8/10

Service og personale

8,4/10

Faciliteter

7,6/10

Overnatningsstedets tilstand og faciliteter

7,8/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Bente

Rejste i en gruppe
Synes ikke om: Service og personale
Begge værelser var bestilt til 2 personer, men der var kun håndklæder til 1 personer på hvert værelse. Hotellet er noget slidt.
Overnattede 1 nat i september 2023

8/10 Udmærket

Jaap

Forretningsrejsende
Synes godt om: Rengøring, service og personale, værelsets komfort
OK
Friendly staff and decent meals at the restaurant (would eat there again) However the room I stayed had no ventilator or aircon, which made the night quite uncomfortable
Overnattede 1 nat i september 2023

8/10 Udmærket

Karen Mary O'Connor

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I liked the room, but I would appreciate comfortale lounge furniture on the terrasse by the bar.
Overnattede 4 nætter i august 2023
Svar fra jennifer den 7. sep. 2023
many thanks for the feedback we do hope to welcome you again in the future

10/10 Fremragende

Sebastian

Overnattede 1 nat i august 2022
Svar fra Jennifer den 18. aug. 2022
Many thanks we hope to welcome you again soon

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i juli 2022

8/10 Udmærket

alex

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Nice, always stay here, really convenient for NEC
Overnattede 1 nat i maj 2024

10/10 Fremragende

Jean

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Friendly and very welcoming staff. Rooms comfortable and quiet. Will definitely use again. Takes only 10 minutes to walk to Resorts World Arena (recently opened knew access)
Overnattede 1 nat i maj 2024

8/10 Udmærket

Sarah

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
great location from world resorts easy parking staff helpfull and bar food good too
Overnattede 1 nat i maj 2024

10/10 Fremragende

Maureen

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This is our 3rd stay at the Arden hotel, staff are always friendly & helpful. Rooms are a good size and beds are comfortable. Breakfast is buffet style with the best range of breakfast items available all for £14.00 drinks included. It is very close to the Resort world complex Would fully recommend the arden hotel.
Overnattede 1 nat i maj 2024

8/10 Udmærket

Angela

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Ideally located for the venue we were attending at resorts world arena. Staff and food excellent
Overnattede 1 nat i maj 2024

6/10 Okay

Louise

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Convenient for a trip to the nec great parking room clean bed good but the hotel rooms and furniture are in need of updating. Very dated. No aircon the room was warm so opened the window which faced onto a busy and noiseless dual carriageway so didn’t get a good nights sleep. Maybe other rooms are better.
Overnattede 1 nat i maj 2024

10/10 Fremragende

Stephen

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Perfectly placed for resorts world arena. Food and bar service excellent.
Overnattede 1 nat i maj 2024

8/10 Udmærket

Adrian

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Lovely room and facilities let down by the bathroom and no footpaths to the rear car park.
Overnattede 1 nat i maj 2024

10/10 Fremragende

Joanne

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great convenient hotel for seeing live concerts at the NEC
Overnattede 1 nat i maj 2024

8/10 Udmærket

David

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter
Really handy for resorts world only 5 min walk .hotel very nice staff very helpful and polite
Overnattede 1 nat i maj 2024

10/10 Fremragende

Lincoln

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
.
Overnattede 1 nat i maj 2024

10/10 Fremragende

John

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Five minutes walk for NEC
Overnattede 1 nat i maj 2024

4/10 Dårligt

Stefan

Rejste med partner, Rejste i en gruppe
Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Came in for one night 2 rooms, 3 people. On arrival parking is more than adequate on site and the outside areas pleasant. The foyer is very clean and bright, modern looking. Staff on the desk were friendly and helpful. Unfortunately this is where it goes downhill. Our rooms were opposite each other which was great although the rooms are very dated, sockets not tightened to back boxes and move if you touch them, tv not working in one room, lights are touch and go and often flicker. The room on the front of the property by the main road absolutely stank of smoke. It was overbearing and putrid. As we were there for an event our friend said that's fine, we're on a tight timescale so she would just open the window and it'll be aired out by the time we get back from our show. How wrong were we. Room seems to have smoke ingrained into the furnishings despite having been aired 11 hours before returning. Room key then refused to work on one room. Fortunately the staff sorted that very quickly for us. The smokey room still stank when we left the following morning. Surely with such a pungent odour the hotel knew about it. This was complained about in the morning. Just to top off that particular room our friend noticed while packing up in the morning a large piece of bodily fluid smudged into the wall. Water pressure is extremely poor. Toilet flush buttons temperamental and hit and miss on working. Towels were rather rigid and horrible. Rooms are poorly insulated against noise.
Overnattede 1 nat i maj 2024

8/10 Udmærket

alex

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good hotel, always stop here
Overnattede 1 nat i maj 2024

8/10 Udmærket

amy

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
5mins walk to nec, nice pool and jacuzzi. Only downside was the Resturant food was warm not hot but the service was really really slow and it was nearly empty so it wasn’t because they were full. Staff at reception were friendly
Overnattede 2 nætter i april 2024

8/10 Udmærket

Albert, Stibbard

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This is a very smart hotel which is kept clean and tidy. It has a very nice bar, a restaurant and leisure club. I only used the bar but did eat there - the menu is very limited but fine for a bar. There is plenty of free parking and breakfast is available - I felt £14 was on the high side for what was an average breakfast. This isn't somewhere you'd stay for the scenery as it's surrounded by roads, railways and is right next to Birmingham Airport. I suspect the airport provides much of its business but, for me, the attraction was proximity to the NEC so I was very happy and comfortable at the hotel.
Overnattede 2 nætter i april 2024

10/10 Fremragende

FELIX

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice quiet hotel near the NEC Birmingham. Lovely staff. Only slight down side was the water pressure.
Overnattede 2 nætter i april 2024

10/10 Fremragende

Helen

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Close to NEC
Overnattede 1 nat i april 2024

8/10 Udmærket

Mark

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024

8/10 Udmærket

Jackie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Nice hotel but feels a little jaded in places - taps very old and look dated. Facilities and staff very nice. Booking with Expedia meant it was room only which I hadn’t realised so had to book breakfast as extra
Overnattede 1 nat i april 2024

6/10 Okay

Donna

Forretningsrejsende, Rejste i en gruppe
On arrival the staff was very friendly and accommodating. We went to our room. It looked a bit dated but clean ish. In the bathroom it was obvious that someone had urinated in the toilet with flushing it. No toilet roll holder. When showering the bath was not emptying. We phone reception and as it was at night we was told we would have to report it in the morning and wouldn’t be able to use it tonight. Fortunately we knew others staying in the hotel so we used their shower.
Overnattede 1 nat i april 2024

8/10 Udmærket

Emma

Synes godt om: Rengøring
Overnattede 1 nat i april 2024

10/10 Fremragende

Catherine

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Lovely place, staff brilliant and restaurant was lovely
Overnattede 1 nat i april 2024

10/10 Fremragende

Samaira

Rejste med partner
Lovely stay nice clean towels and bedroom nice view had a comfortable stay with my husband
Overnattede 1 nat i april 2024

6/10 Okay

Lee

Synes godt om: Rengøring, service og personale
Overnattede 1 nat i april 2024

10/10 Fremragende

Garth

Overnattede 1 nat i marts 2024

8/10 Udmærket

Dean

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter
Hotel was a little dated and could use some modernisation and the breakfast was the same hotel breakfast you get everywhere, but overall was a great place to stay the staff were amazing and everything was on your doorstep
Overnattede 2 nætter i marts 2024

8/10 Udmærket

Jason

Rejste med partner
Synes godt om: Rengøring, service og personale
Nice hotel & convenient for Resort Arena
Overnattede 1 nat i marts 2024

10/10 Fremragende

Catherine

Rejste med familie
Synes godt om: Faciliteter
Great check in, friendly and informative staff throughout. Nice bar area, great location to walk to resorts world. Room was dated but clean and functional. Comfortable bed. Great value for money
Overnattede 1 nat i marts 2024

10/10 Fremragende

Andrew

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I stayed here for a concert at the Arena. Ten minute walk from there and close to the airport too. Clean and tidy room and the bar and restaurant were excellent. Drinks and food well priced (the beers in the Arena were twice the price) and comfortable seating added up to a good stay. Breakfast was well worth the price. Good food and plenty of it. Would definitely stay here again
Overnattede 1 nat i marts 2024

10/10 Fremragende

Kevin, llanelli

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Ideal for a visit to the nec Reasonable prices at bar and restaurant
Overnattede 1 nat i marts 2024

6/10 Okay

Sam

Synes godt om: Overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024

10/10 Fremragende

Robin

Rejste med familie
We only stayed overnight to attend a concert, but we were very impressed with the hotel itself and the proximity to various music venues and shopping facilities.
Overnattede 1 nat i marts 2024

6/10 Okay

Sarah-Jane

Rejste med partner
Synes ikke om: Rengøring
Much more dated than expected. Needed a good vacuum
Overnattede 1 nat i marts 2024

6/10 Okay

Charlotte

Rejste i en gruppe
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
The property is walking distance to the arena (5 mins) and free parking. The negative is the hotel is so warm, the corridors and bedrooms are boiling! The ‘aircon’ in the room doesn’t work and was extremely hot all night. Can’t open windows due to noise from the motorway. Would only recommend to stay here if you are visiting Resorts World and can handle a boiling hot bedroom
Overnattede 1 nat i marts 2024

2/10 Forfærdeligt

tara

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024

8/10 Udmærket

Melissa

Overnattede 1 nat i marts 2024

10/10 Fremragende

Amy

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Myself and my daughter stayed here as we was attending a concert at resorts world, it was only a short walk away, restaurants also near, our room was lovely and comfortable just right for our stay. We will definitely be back again soon. Thank you to the lovely staff also.
Overnattede 1 nat i marts 2024

10/10 Fremragende

Paige

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very close to the NEC and very quiet. I was pleasantly surprised as we were visiting for Crufts.
Overnattede 1 nat i marts 2024

8/10 Udmærket

Graeme

Forretningsrejsende, Rejste i en gruppe
Synes godt om: Service og personale
Fair price for a reasonably good hotel . Staff friendly and helpful. Breakfast food was good. Location to NEC is very good . Definitely be going back Latty
Overnattede 1 nat i marts 2024

8/10 Udmærket

Alison

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Annual trip, great location
Overnattede 2 nætter i marts 2024

6/10 Okay

Rob

Very overpriced because crufts was on. Mostly ok for a budget hotel.
Overnattede 1 nat i marts 2024

10/10 Fremragende

Susan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024

10/10 Fremragende

Gill

Overnattede 1 nat i marts 2024

8/10 Udmærket

Sarah

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location for staying near to Resort World Arena and international train station.
Overnattede 1 nat i marts 2024