Interiør
Tjek tilgængelighed

Anmeldelser af Staycity Aparthotels, Birmingham, Jewellery Quarter

3.5 out of 5
Staycity Aparthotels, Birmingham, Jewellery Quarter
88 Charlotte Street, Birmingham, England

Anmeldelser

8,4

Alletiders

Bedømmelse på 10 − Fremragende. 424 af i alt 919 anmeldelser" "
Bedømmelse på 8 − Udmærket. 311 af i alt 919 anmeldelser" "
Bedømmelse på 6 − Okay. 95 af i alt 919 anmeldelser" "
Bedømmelse på 4 − Dårligt. 50 af i alt 919 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 39 af i alt 919 anmeldelser" "

8,6/10

Rengøring

8,6/10

Service og personale

8,6/10

Faciliteter

8,6/10

Overnatningsstedets tilstand og faciliteter

8,6/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Claus

Synes godt om: Rengøring, værelsets komfort
Overnattede 2 nætter i august 2020
Svar fra Staycity den 10. aug. 2020
Thanks for staying with us. We appreciate your feedback!

8/10 Udmærket

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i marts 2020
Svar fra Shaniece den 9. mar. 2020
Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future. Kindest Regards

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort

8/10 Udmærket

Verificeret rejsende

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort

10/10 Fremragende

Christian

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i marts 2018

6/10 Okay

Bo Laksáfoss

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Meget venligt personale. Lejligheden var ikke så funktionel. Boede 1 person i en familielejlighed og badeværelset var så småt at man knap kunne lukke døren efter sig på trods af st der var overflødig plads i rummene. Der manglede basale ting som knager til overtøj, en måtte til sko, et sted at lægge ting fra sig, stempelkande eller filtre til kaffe, mulighed for at købe sæbe til en tøjvask så man ikke skal købe en fuld beholder
Overnattede 4 nætter i januar 2018

10/10 Fremragende

Christian

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Det bedste i byen
Meget venligt personale Ale, servicemindede,godt beliggende,tæt på supermarked,var,pub, restaurant,alt ok, nej meget fint

4/10 Dårligt

Kasper, København

Synes ikke om: Rengøring, værelsets komfort
SO SO
Staycity Birmingham ligger lidt uden for det kommercielle centrum og i løbet af 5 dage blev der ikke gjort rent eller skiftet håndklæder. Det er under den standard, de giver udtryk for og prissætter efter. Størrelsen på værelset og sengen er imidlertid ganske OK, og det lille the køkken er også OK. Dog var der ikke udstyr til at lave kaffe. Alt i alt OK for den ikke kræsne men lidt højt prissat.
Svar fra Guest Relations Manager den 18. aug. 2016
Dear Kasper, Our rooms are serviced once per 7 nights of stay though of course we are more than happy to remove garbage and replenish any used items daily. I'm sorry that this has not been communicated more clearly. Rather evident that we must address, and I hope that you can appreciate our intention was not to be translucent. I'm terribly sorry for what seems to have been an underwhelming experience. It is our honest aim to deliver an entirely transparent service in all areas and we have ultimately failed on this occasion. We hope to welcome you back and provide you with memories more befitting. With thanks and kind regards, Jamie Trousdale

8/10 Udmærket

Kelly

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
A quick walk (less than 10 minutes) from the Arena but far enough away you don’t get the crowds and noise which is exactly what we wanted. Really friendly staff and room was clean and spacious!
Overnattede 1 nat i maj 2024

10/10 Fremragende

Joel

Rejste med familie, Rejste i en gruppe
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Great stay could not recommend enough. Perfect spot, great pub down the road close to a grocery store.
Overnattede 1 nat i maj 2024

8/10 Udmærket

Megan

Rejste i en gruppe
Synes godt om: Rengøring, faciliteter
The hotel as a whole was very nice and modern! Staff were happy to help and the place was very clean. My only issue was that the toilet didn’t flush very easily. We had to hold the button down for at least 30 seconds just for the toilet to start to flush - even then it was very slow and as someone with long nails it wasn’t the easiest of tasks! We only stayed for one night for the Olivia Rodrigo concert at the Utilita arena and that was only a 10 - 15 minute walk away so I would definitely recommend this place to anyone who is having a short stay for a concert or short break!
Overnattede 1 nat i maj 2024

10/10 Fremragende

Rachel

Rejste i en gruppe
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Perfect little apartment for us to stay in, we’ve really enjoyed it thank you!
Overnattede 1 nat i april 2024
Svar fra Magda den 10. apr. 2024
Dear Rachel,Thank you for your review; we are happy to hear your stay with us was perfect and we are looking forward to welcoming you soon again.Kind Regards,MagdaOperations Manager

10/10 Fremragende

Bethan

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
The apartment style room was good, plenty of space. Staff on reception were friendly. Car park was very safe, very comfortable leaving my car there instead of the road.
Overnattede 1 nat i marts 2024
Svar fra Magda den 2. apr. 2024
Dear Bethan,Thank you or your review, we are glad to know you found our staff friendly and apartment spacious.We are looking forward to seeing you soon again.Kind Regards,Magda,Operations Manager

10/10 Fremragende

Elizabeth

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024
Svar fra Magda den 2. apr. 2024
Dear Elizabeth,Thank you for letting us know you enjoyed your stay with rating us 5 stars.Kind Regards,MagdaOperations Manager

10/10 Fremragende

Stephanie

Rejste med familie og småbørn
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Walking distance to arena, spacious room and great facilities
Overnattede 1 nat i marts 2024
Svar fra Magda den 2. apr. 2024
Dear Stephanie,Thank you for review, we are very happy to know you found our facilities great. We hope to welcome you soon again.Kind Regards,Magda Operations Manager

10/10 Fremragende

Bridget

Rejste i en gruppe
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
A lovely find and perfect for our 'girls' reunion. All staff were so friendly and welcoming. They could not do enough for you. All our rooms were great. Thank you.
Overnattede 1 nat i marts 2024
Svar fra Magda Operations Manager den 15. mar. 2024
Dear Bridget,Thank you for your review, we are very happy to know everything was great with your stay and we hope to have an opportunity to welcome you soon again. Kind Regards, Magda Operations Manager

10/10 Fremragende

Susan

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
An easy 10 minute walk from New Street and close to the Jewellery Quarter. Shame all the museums were closed while we were there. Great room facilities and very good customer service. Luggage storage available which was handy on the day we checked out.
Overnattede 1 nat i marts 2024
Svar fra Magda Operations Manager den 15. mar. 2024
Dear Susan,Thank you for your review, we are very happy to know everything was great with your stay and we hope to have an opportunity to welcome you soon again. Kind Regards, Magda Operations Manager

2/10 Forfærdeligt

Gita

Overnattede 1 nat i marts 2024
Svar fra Magda den 2. apr. 2024
Dear Gita,Thank you for your review. We are sorry your stay was not what you were expecting; we would be happy to discuss it if you wish to contact us directly.Once again please accept our apologies.Kind Regards,MagdaOperations Manager

8/10 Udmærket

Peter

Rejste med partner
Clean good facilities (dish washer fridge etc) all ideal for short stay. Car parking was safe and convenient and flexible departure time. Can be noisy especially as bed positioned by wall adjacent to corridor. .
Overnattede 1 nat i marts 2024
Svar fra Magda den 9. mar. 2024
Dear Peter,Thank you for your feedback, we are pleased to know overall you enjoyed your stay with us and we hope to welcome you soon again.Kind Regards,MagdaOperations Manager

8/10 Udmærket

Daanyaal

Rejste med familie og småbørn
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Staff are friendly, helpful & courteous. Apartment is to decent standard. Everything clean and in order. Easy to park outside of property/side roads - especially out of hours.
Overnattede 1 nat i februar 2024
Svar fra Magda Operations Manager den 4. mar. 2024
Dear Daanyaal,Thank you for your review, we are very happy to know everything was great with your stay and we hope to have an opportunity to welcome you soon again. Kind Regards,

10/10 Fremragende

Peter

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Everything was perfect and beyond expectations. Plenty of space in the room and fully equipped with top-of-the-range equipment. TWO TVs, microwave, cooker, etc Shower was superb - hot and powerful. Normally I max temperature on a shower but I still had some way to go on this one! Small but excellently set out gym with a very well maintained (or perhaps newish) CONCEPT 2 rower (for those in the know, this is the absolute best available)! Parking was expensive at £17.50 for "24 hours" alrthough in reality this only meant until checkout but they were flexible on this AND even with this charge the room was amazing value for a city centre hotel of such quality and the car park did feel very safe and secure. EVERY member (without exception) of staff from receptionists to cleaners were friendly and extremely helpful. TBH hard to fault this hotel on anything.
Overnattede 1 nat i februar 2024
Svar fra A.Dhaimy Front Office Manager den 4. mar. 2024
Dear Peter,Thanks very much for the favourable review of your experiences during your recent stay and your positive advice to other guests about our hotel.Your valuable feedback serves as an inspiration & motivation for our team who are specially trained to stay focussed on delivering consistent excellence in guest service.We are grateful to you for your patronage and eagerly look forward to welcoming you back at our hotel during your next planned stay with us.Kind Regards,

10/10 Fremragende

oluwakolade

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Nice
Overnattede 1 nat i februar 2024
Svar fra Magda Operations Manager den 4. mar. 2024
Dear Oluwakolade,Thank you for your review, we are very happy to know everything was great with your stay and we hope to have an opportunity to welcome you soon again. Kind Regards,

10/10 Fremragende

NISS ETHYLLE BERING

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i februar 2024
Svar fra Magda Operations Manager den 4. mar. 2024
Dear Niss Ethylle,Excellence in service is what we all strive for every day. The team will be delighted their efforts makes such a positive difference. Looking forward to the pleasure of welcoming you back many more times in future. Kind Regards,

10/10 Fremragende

Lisa

Rejste i en gruppe
Synes godt om: Rengøring, værelsets komfort
Great
Great location. Nice lobby and breakfast available at a reasonable price
Overnattede 1 nat i februar 2024
Svar fra Magda den 8. feb. 2024
Dear Lisa,Thank you for your review and letting us know we provided you with 10 out of 10 service.Kind Regards,MagdaOperations Manager

10/10 Fremragende

Clare

Rejste i en gruppe
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Super well equipped little unit, very clean and comfortable. Great location. Really quiet.
Overnattede 1 nat i februar 2024
Svar fra Magda den 8. feb. 2024
Dear Clare,Thank you for your review, we are happy to know you enjoyed your stay. Kind Regards,MagdaOperations Manager

8/10 Udmærket

Mohammed

Overnattede 1 nat i februar 2024
Svar fra Magda Operations Manager den 20. mar. 2024
Dear Mohammed,Thank you for your review, we are happy to know overall you enjoyed your stay with us and we are looking forward to welcoming you soon again. Kind Regards,

10/10 Fremragende

Eleanor

Rejste med familie
Synes godt om: Rengøring, værelsets komfort
Overnattede 1 nat i januar 2024
Svar fra Magda Operations Manager den 4. mar. 2024
Dear EleanorExcellence in service is what we all strive for every day. The team will be delighted their efforts makes such a positive difference. Looking forward to the pleasure of welcoming you back many more times in future. Kind Regards,

10/10 Fremragende

Tendai

Rejste med familie
Synes godt om: Rengøring, værelsets komfort
Overnattede 1 nat i januar 2024
Svar fra Magda Operations Manager den 4. mar. 2024
Dear Tendai,Excellence in service is what we all strive for every day. The team will be delighted their efforts makes such a positive difference. Looking forward to the pleasure of welcoming you back many more times in future. Kind Regards,

10/10 Fremragende

Alan

Rejste i en gruppe
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Great location to access the city centre
Overnattede 1 nat i januar 2024
Svar fra Magda den 8. feb. 2024
Dear Alan,Thank you for your review, we are delighted to know our location was exactly what you were looking for. Kind Regards,MagdaOperations Manager

10/10 Fremragende

Darren

Synes godt om: Rengøring, værelsets komfort
Short stay
Very helpful and friendly staff, rooms are a little dated but still good value for the money
Overnattede 1 nat i januar 2024
Svar fra Magda den 8. feb. 2024
Dear Darren, Thank you for your review, we appreciate your comments about our staff, rooms and value. Kind Regards,MagdaOperations Manager

10/10 Fremragende

Nigel

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Clean and convenient. Staff were great, very friendly and helpful. Would go again.
Overnattede 1 nat i januar 2024
Svar fra Magda den 8. feb. 2024
Dear Nigel,Thank you for your review and letting us know we provided you with 10 out of 10 service.Kind Regards,MagdaOperations Manager

10/10 Fremragende

Verificeret rejsende

Overnattede 1 nat i januar 2024
Svar fra A.Dhaimy Front Office Manager den 4. mar. 2024
Dear Guest,Excellence in service is what we all strive for every day. The team will be delighted their efforts makes such a positive difference. Looking forward to the pleasure of welcoming you back many more times in future. Kind Regards,

10/10 Fremragende

Ingrida

Synes godt om: Rengøring, værelsets komfort
Great
Overnattede 1 nat i januar 2024
Svar fra Magda den 8. feb. 2024
Dear Ingrida, Thank you for your review and letting us know we provided you with 10 out of 10 service.Kind Regards,MagdaOperations Manager

8/10 Udmærket

Shalion

Rejste i en gruppe
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i januar 2024
Svar fra A.Dhaimy Front Office Manager den 4. mar. 2024
Dear Shalion,Thank you for your review, we are delighted to know you enjoyed your stay with us; please accept our apologies for any inconvenience caused. We hope we will have an opportunity to welcome in the future again. Kind Regards,

8/10 Udmærket

Rebekah

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Easy to find, reception area is welcoming and the bedrooms were nicely laid out and maintained
Overnattede 1 nat i januar 2024
Svar fra Magda den 8. feb. 2024
Dear Rebekah, Thank you for your review and letting us know you enjoyed your stay with us. Kind Regards,MagdaOperations Manager

10/10 Fremragende

Aristote

Rejste med partner
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Amazing customer service
Overnattede 2 nætter i januar 2024
Svar fra Magda den 8. feb. 2024
Dear Aristote,,Thank you for your review and your comments about our staff and their service.Kind Regards,MagdaOperations Manager

8/10 Udmærket

Jennifer

Synes godt om: Rengøring, værelsets komfort
Overnattede 1 nat i januar 2024
Svar fra Magda Operations Manager den 4. mar. 2024
Dear Jennifer,Thank you for your review, we are delighted to know you enjoyed your stay with us; please accept our apologies for any inconvenience caused. We hope we will have an opportunity to welcome in the future again. Kind Regards,

8/10 Udmærket

Danielle

Synes godt om: Rengøring
Synes ikke om: Værelsets komfort
Overnattede 2 nætter i december 2023
Svar fra Magda Operations Manager den 15. mar. 2024
Dear Danielle,Thank you for your review, we are happy to know overall you enjoyed your stay with us and we are looking forward to welcoming you soon again. Kind Regards, Magda Operations Manager

8/10 Udmærket

Ayo

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
I liked the cleanliness of the property, seemed secured. I had my reservations about communication in terms of slow response time and phone line available to reach reception.
Overnattede 6 nætter i december 2023
Svar fra Magda den 8. feb. 2024
Dear Ayo,Thank you for your review; we are glad to know you found our cleanliness highly rated and we are looking forward to welcoming you soon again. Kind Regards,MagdaOperations Manager

10/10 Fremragende

Matt

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i december 2023

10/10 Fremragende

Habiul

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
I recently had an amazing stay at this hotel! The staff was incredibly friendly and accommodating, the room was spacious and clean, and the amenities were top-notch. The location is perfect, with easy access to attractions and dining. I highly recommend this hotel for a memorable and comfortable experience. Five stars!
Overnattede 4 nætter i december 2023

10/10 Fremragende

Xabier

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Alojamiento muy cómodo ya que dispones de todo lo necesario.Los colchones ya han perdido la firmeza.
Overnattede 3 nætter i december 2023

4/10 Dårligt

Verificeret rejsende

Synes ikke om: Værelsets komfort
Overnattede 2 nætter i december 2023

8/10 Udmærket

AMY

Rejste i en gruppe
Synes godt om: Rengøring, værelsets komfort
Overnattede 1 nat i december 2023

10/10 Fremragende

Megan

Overnattede 1 nat i december 2023

10/10 Fremragende

Mark

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
We had a great stay here for a concert at utilita arena . No pizza available on return but had a pleasant stay in a great apartment and the staff were amazing . Will definitely stay again
Overnattede 1 nat i december 2023

8/10 Udmærket

Suzy

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Comfortable and had everything we needed in año fuss way
Overnattede 1 nat i december 2023

8/10 Udmærket

Sally

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Had a friendly welcome to the hotel. I what's apped on two different occasions with no answer and the living room kitchen area was tiny compared to all the advertising photos...this needs to be changed as very misleading . The other 2 rooms were nice and we had a nice time at the markets
Overnattede 2 nætter i december 2023

8/10 Udmærket

Farvinder

Overnattede 1 nat i december 2023

8/10 Udmærket

Christina

Rejste med familie og småbørn
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Staff was excellent. The rooms were ok nothing fancy... obvious wear and tear but it did the trick for a quick trip. Parking was onsite but very tight spaces.
Overnattede 2 nætter i december 2023