Facilitet på overnatningsstedet

Anmeldelser af ibis budget Birmingham International Airport - NEC

2 out of 5
ibis budget Birmingham International Airport - NEC
Ambassador Road, Solihull, Birmingham International Airport, Birmingham, England

Anmeldelser

8,0

Alletiders

Bedømmelse på 10 − Fremragende. 416 af i alt 1000 anmeldelser" "
Bedømmelse på 8 − Udmærket. 328 af i alt 1000 anmeldelser" "
Bedømmelse på 6 − Okay. 127 af i alt 1000 anmeldelser" "
Bedømmelse på 4 − Dårligt. 61 af i alt 1000 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 68 af i alt 1000 anmeldelser" "

8,4/10

Rengøring

8,2/10

Service og personale

7,2/10

Faciliteter

7,8/10

Overnatningsstedets tilstand og faciliteter

7,6/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Bo

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Nice hotel close to the Airport, good beds, and rooms
Overnattede 1 nat i december 2023

6/10 Okay

Jean Ken

Synes godt om: Rengøring, service og personale
Synes ikke om: Værelsets komfort
Overnattede 1 nat i april 2023

10/10 Fremragende

Ann Carina

Overnattede 1 nat i april 2023
Svar fra Thea, Ibis Team den 10. apr. 2023
We very much appreciate your comments regarding your stay at the ibis budget Birmingham Airport - NEC. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 Fremragende

Thomas

Overnattede 1 nat i marts 2023
Svar fra Bahman Abbasiyan den 29. mar. 2023
Dear Thomas,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Best regardsBahman Abbasiyan - Guest Service Coordinator

6/10 Okay

Verificeret rejsende

Forretningsrejsende
Synes godt om: Rengøring, service og personale
Okay, men værelset mikroskopisk og bad minimalt. Iskoldt i restauranten, men venligt og enormt hjælpsomt personale.
Overnattede 2 nætter i marts 2023
Svar fra Bahman Abbasiyan den 18. mar. 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Best regardsBahman Abbasiyan - Guest Service Coordinator

8/10 Udmærket

Kamilla

Overnattede 1 nat i oktober 2022

10/10 Fremragende

Pia

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i marts 2022
Svar fra Sara Grencho - Front Office Manager den 2. maj 2022
Dear Pia, Thank you very much for taking the time to review your recent stay at ibis Budget Birmingham Airport - NEC. The whole team is happy to hear you had a comfortable and pleasant stay with us. We look forward to welcoming you back really soon! Sincerely,

8/10 Udmærket

Britta Ejsing

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
ok hotel til prisen, værelset var rent og pænt.
Overnattede 5 nætter i marts 2020
Svar fra Dayana Kancheva- Front Office Manager den 10. mar. 2020
Dear Britta Ejsing, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Dayana Kancheva Front Office Manager

2/10 Forfærdeligt

Bjarne

Rejste med familie
Synes ikke om: Service og personale
Overnattede 1 nat i januar 2020
Svar fra Dayana Kancheva- Front Office Manager den 8. feb. 2020
Dear Bjarne, Thank you for taking the time to tell us about your experience at the ibis budget Birmingham Airport - NEC. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Dayana Kancheva Front Office Manager

10/10 Fremragende

Joshua

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Friendly staff and good connections to the NEC and transport links with air rail and bus
Overnattede 2 nætter i maj 2024

10/10 Fremragende

Julie, Thornton

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great for 1 night
Overnattede 1 nat i maj 2024

8/10 Udmærket

Eileen

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Basic, clean No hairdryer. Lovely staff.
Overnattede 1 nat i maj 2024

10/10 Fremragende

dean

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
A good option if u have a early morning flight ,, beats kicking around the airport for hours waiting 4 early flight , would have had a meal in restaurant,, but they seemed to be short staffed so something in the airport instead ,, would use again .
Overnattede 1 nat i april 2024

4/10 Dårligt

Hannah

Rejste med partner
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Um where to start, I know this is a budget hotel but paid £280 for 2 nights and wish I booked somewhere else, firstly I sent a request to the hotel 2 weeks before and never got a reply. Room:- tiny, no separate bathroom, no locks on the toilet door, bed you get 1 flimsy pillow each, the dirt on the skirting boards was disgusting. No tea and coffee in the room, you had to go to a whole other floor if you wanted a drink. No hairdryer and no option to borrow one from reception. Staff were ok at best not very welcoming and felt rushed to get you out the way, when handing keys back not once asked if we enjoyed our stay. Also we put a do not disturb sign on our door and this was ignored! We ordered food on the second night and for what we paid the standard wasn’t great, drinks are expensive if it’s non alcoholic. Around the hotel there isn’t any local shop, we had to walk to the NEC to get what we needed. The only plus side is where it’s based if you are going to the NEC or the airport. Would never book this hotel again, and would book for the city centre as more for you money and cheaper.
Overnattede 2 nætter i maj 2024

2/10 Forfærdeligt

Michael

Forretningsrejsende
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I would not be happy to stay there again. It was also very expensive
Overnattede 1 nat i maj 2024

6/10 Okay

Joy

Synes godt om: Rengøring, service og personale
Overnattede 1 nat i maj 2024

8/10 Udmærket

Dawn

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The shower pressure was excellent. The rooms definately budget but just what you need for a night before early flight. Restaurant bar area on site good. And parking opposite (at a charge)
Overnattede 1 nat i maj 2024

8/10 Udmærket

Paige

Rejste med familie
My daughter forgot her toothbrush and the host at the front desk gave her a complementary one. We also did not have a hairdryer in our room and he provided one for us to use. Small room, clean and was just what we needed for a one night stay.
Overnattede 1 nat i maj 2024

10/10 Fremragende

Matt

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very comfortable stay, clean room and slept well
Overnattede 1 nat i maj 2024

10/10 Fremragende

Pamela

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Because i had my implant aleft card my goddaughter and i were able to go through security very quickly Everybody was so kind thank you
Overnattede 1 nat i maj 2024

6/10 Okay

Asad

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Good
Overnattede 1 nat i maj 2024

6/10 Okay

John

Overnattede 1 nat i april 2024

8/10 Udmærket

Kelly

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great location for Birmingham airport. Friendly staff. Rooms looks fairly new and was comfortable.
Overnattede 1 nat i maj 2024

10/10 Fremragende

Valerie

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great location for overnight stay for early checking at bhx
Overnattede 1 nat i april 2024

8/10 Udmærket

Tania

Overnattede 1 nat i april 2024

8/10 Udmærket

Ubaldo, VIRGINIA BEACH

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very close to the airport, just minutes away. Only stayed for couple hours, checked in late and checked out early to catch the plane from England to Spain.
Overnattede 1 nat i april 2024

2/10 Forfærdeligt

Gurj

Rejste med partner
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very dusty in the room. Shower had hair around plug. Booked as had flight early hours of the morning, wouldn’t book again.
Overnattede 1 nat i april 2024

4/10 Dårligt

Gemma

Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i marts 2024

10/10 Fremragende

Joan

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I was very impressed how quickly and polite the staff where at booking in ,the service of free tea and coffee was an excellent idea ,the room was spotless and the toilet and shower room very clean ,in all excellent value for money
Overnattede 1 nat i april 2024

10/10 Fremragende

Stewart

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
.
Overnattede 1 nat i april 2024

8/10 Udmærket

Susan

Perfectly suitable and adequate for an early airport check in
Overnattede 1 nat i april 2024

6/10 Okay

Graham

Synes godt om: Rengøring
Synes ikke om: Faciliteter
Very basic
Overnattede 1 nat i april 2024

8/10 Udmærket

Pauline

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
I liked being on the 8th floor. Good views and less noise. I would have kiked a hair dryer
Overnattede 1 nat i april 2024

6/10 Okay

James

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
O had to proof each time what my room number was and my name because each time coming in and out of the airport i had to get the card reactivated and it was a pain so it needs to be better organised on that sense.
Overnattede 4 nætter i marts 2024

8/10 Udmærket

Duncan

Rejste med familie
Rooms weren’t cleaned to a good standards. Would have expected better given the priced paid for the room's. Convenient to airport. Easy check in. Food was pricey but it was good. As it is at the airport expected it would be expensive.
Overnattede 1 nat i marts 2024

10/10 Fremragende

Linda

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Comfortable, quiet, shower brilliant, tea/coffee room a bonus. Across from Departures, AND cheap.
Overnattede 1 nat i marts 2024

6/10 Okay

Clare

Synes godt om: Service og personale
Synes ikke om: Rengøring
Whilst the staff at the property in person were welcoming, actually getting hold of anyone to help prior to the stay was impossible. The facilities in the room were basic but fine. The fact that parts of the room had not been properly cleaned was not. At the price that was charged, the room fell short of expectations.
Overnattede 1 nat i marts 2024

2/10 Forfærdeligt

ULRICH

Forretningsrejsende
My review relates to the almost impossible way Expedia prevents you from cancelling a booking. Tried to cancel within the time period stated, system would not recognise my itinerary number and/or email address. Followed the procedure carefully, no mistakes and still could not make the cancellation. Now charged for a night which was not required. A refund would be helpful.
Overnattede 1 nat i marts 2024

6/10 Okay

Matthew

Synes godt om: Rengøring
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Difficult to walk to IBIS hotel from Birmingham international train station as not sign posted. Mattress was very soft.
Overnattede 1 nat i marts 2024

10/10 Fremragende

Paul

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This may be a budget hotel but the rooms was spotless and staff were very professional and sociable. The restaurant was excellent especially the quality of the breakfast.
Overnattede 1 nat i marts 2024

4/10 Dårligt

Dave

Overnattede 1 nat i marts 2024

10/10 Fremragende

Nancy and Mark

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very small and efficient unit. Beds were cosy and comfortable. Easy access to Airport. 5 minute walk.
Overnattede 1 nat i marts 2024

6/10 Okay

christine

Rejste med partner
Synes godt om: Rengøring
Synes ikke om: Faciliteter
Didnt expect too much but even still disappointingly tiny room and common areas crowded, could not get seats. The price was much higher then previously so no longer a good deal compared to the nearby hilton. Will probably not use in future.
Overnattede 1 nat i marts 2024

10/10 Fremragende

Valerie

Overnattede 1 nat i februar 2024

2/10 Forfærdeligt

Christopher

Rejste med partner
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I was poisoned. As a celiac , I have to have gluten free food and drink. After the meal I became very ill. I firmly believe I was given a non gluten free meal. I have sent in a complaint to IBIS Hotels
Overnattede 1 nat i februar 2024

8/10 Udmærket

Gill

Overnattede 1 nat i marts 2024

8/10 Udmærket

Stephen

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Close to airport
Overnattede 1 nat i februar 2024

8/10 Udmærket

Christine

Overnattede 1 nat i februar 2024

10/10 Fremragende

rosa

Overnattede 1 nat i februar 2024

10/10 Fremragende

Felicity Lukusa

Overnattede 2 nætter i januar 2024