2/10
Staff were rude, unco-operative, and the hotel was dirty.
When we arrived, our relative had just been shouted at by two empolyees and threatened to be kicked out if he did not pay ASAP - problem being ´, that the room was paid in advance!
When we approached the front desk with this experience, we were told i a rude way that there was nothing they could do.
On top of this experience, we felt that when ordering a taxi, they didn't actually make the call - waiting 20 minutes for a taxi sunday morning is a long time.....after having asked them to call to check om the taxi 3 times, one fianally arrived and said that the central only had the call 1 minute ago. 4 taxis arrived before our taxi arrived.
On top of that, the hotel had many disfunctions - lights that did not wark, and were not repaired when they were told, the rooms and the lobby are filthy and the facilites not up to date. Bying anything to drink, was extremely expensive.