Hoteller i Big Rock

"Great stay with good location "

"First of all, when I thought I was booking a jacuzzi room on Expedia, I was not. I got there, no jacuzzi in my suite, lady on the phone said "well, you booked a suite, not a jacuzzi room," and didn't offer any more assistance on the matter. So if you're hoping to get a jacuzzi in the room like the pictures show, just know you can't book it directly on Expedia or their website, because it wasn't there either. The lady who checked us in was a different person, and she was phenomenal. She must work...

"Great"

"no comment"

"Staff was incredibly friendly and helpful. Sadly, the hotel is in a very old condition. My room had a sofa that looked like it was twenty years old. Lots of stains and the shower was so so. For the price it wasn’t bad but I won’t be staying here again. "

"Clean and helpful staff "

"Staff "

"Reception said they would order a cap to the airport the following day . they forgot it. Nearly missed my flight"

"Hotel was ok, but I had room 219 next to the elevator on second floor where I experinced a lot of "on and off" noise coming from an electrical motor/compressor or the like from a kind of service room next door. That room should not be rented. "

"The hotel is unkept and not maintained. Room smelled of mildew, remote was sticky and appeared to have been chewed on by a dog. Shower had little water pressure and vanity light flickered. The breakfast was all empty calories, pop tarts and stale mini donuts, with no hot food or proteins. Walls were thin, could hear rooms next door conversation, coughing, and TV."

"Pool was closed and breakfast did not start until 7:00 on Saturday, so I didn’t get any."

"The people at the front desk were rude. There was stuff smeared all over the ceiling. The pool room had the power sprayer sitting out as well as all their water softener bags. They did not have GFI outlets near the pool. The beds were hard and very uncomfortable. We were very disappointed. "

"."

"Very nice people , everything clean , very good breakfast"