Hoteller nær Big Island

"Pretty sad for a Renaissance-branded property. If you have no other choice in the area then go ahead and stay here but don't expect much. I stayed one night and the hotel was hosting a middle school girls' cheerleading camp. Non-stop yelling and screaming inside and out until almost 10:30pm. Blocking hallways and elevators. Front desk staff told me nothing except "quiet hours start at 10pm" and seemed unconcerned with my lack of peace and quiet. The restaurant didn't open until 5pm and so I had...

"New and clean"

"A very nice and well-maintained hotel. It looks modern, clean and almost new. Excellent value for the price."

"The hotel was perfect for our stay. It was clean, no mold or mildew. The staff was VERY helpful and friendly. We would stay there again."

"stayed here 2 nights with my fiancé for a small getaway to St. Augustine. this hotel was conveniently close to everything which was a plus, the room was good, clean, the breakfast was ok it definitely could have had more selection but you get what you paid for. i’d definitely consider booking here again if i was in town again for a short stay."

"it's completely upgraded and really clean beautiful decorations and spaces."

"Really nice hotel. Clean and confortable. Nice breakfast. Great location."

"We had a wonderful stay! The place was very nice, clean, and well kept. Everything was exactly as described, and you can tell the owners take great care of the property. We really enjoyed our time here and felt comfortable throughout our stay. We would definitely love to come back and highly recommend it to anyone looking for a great place to stay!"

"the pool area and pool was a mess,leaves in pool!!! pool area unswept no unbrellas for shades chairs uncomfortable.continental breakfast very very basic room okay clean nothing special"

"Excellent sleep. Room was immaculate cleaned. Was excellent for what it is and would definitely recommend and stay again if passing by!"

"Nice staff and clean rooms. My only complaint was noise. I didnt realize this was a pet friendly hotel and someones dog barked late into the night."

"Hated the bed pillows. They end up totally flat with no support."

"This location is an older facility and its wear shows. The beds were clean and comfy, but the AC unit and phone were dusty and I couldn’t call the front desk when I needed it, the tub was very worn and stained, and there were hairs on the bathroom floor. Despite requesting a crib before and at check-in so it’d be ready for bedtime, I later found out they had zero cribs on-site; the employee said others must have stolen them and that they didn’t get families often so there hasn’t been a need. He...

"Cute"

"Our stay this past weekend at the Best Western Historical Inn in St. Augustine was disappointing. When we first arrived and entered our room, it was obvious that it had not been cleaned properly. We found hair in the bathroom, contact lenses on the bathroom floor, and even a fingernail in the sink. There was also additional hair and debris on the floor, which made the room feel unsanitary and left us questioning the overall cleanliness. The location is convenient, but cleanliness is one of the...